St Aidan Lodge Residential Care Home

From the very first interaction of the home visit the staff have been outstanding, the level of care for my stepdad has been second to none,, the relief of knowing that his every need is being met without question has made a very difficult time for me and my family so much easier to cope with, the home provides a safe, comfortable and happy environment, it is immaculately clean, all of the staff make you feel very welcome, and the meals are varied and often, and my stepdad has never left a crumb! The entertainment provided keeps the residents busy and is always a topic of conversation!

My mother had previously enjoyed respite care at St. Aidan Lodge on two occasions and we have been more than happy with the care and support given since she became a permanent resident. The excellent staff are always friendly and attentive with a highlight being arranging a lovely celebration for her 100th birthday.

During my visits, I see residents treated as individuals and with respect and I know my Mam receives exemplary care.

When it became clear Mam needed to reside in a care home there was only St Aidan Lodge that we wanted her to be and very fortunately they had a room for her. This was the best move under very difficult circumstances and I remember crying with relief when it was confirmed this would be her new home. That was over 18 months ago and I'm very pleased to say we, as her family, and Mam, still feel the same. The care and attention she gets is second to none and each time we visit she reminds us how good all of the staff are. We can see that on our visits too. Every member of staff treats Mam and us with dignity, respect and a sense of belonging. Communication from staff is exemplary and each time I say goodbye to Mam I know she's being very well looked after, cared for by all members of staff and all of her needs are met. The home itself is a very pleasant environment and Mam often says it's like a 5* hotel. Well done and thank you to all staff who look after Mam on a daily basis .

Activities are arranged to entertain residents throughout the year on a regular basis and the staff who arrange activities are very sociable and enthusiastic . We have zero regrets about choosing Aidan Lodge for my mothers long term care and would recommend it unreservedly .

The staff are professional and friendly making the whole atmosphere feel 'homely'

We were recommended St Aidans ourselves by several different people and can definitely say we were so pleased that a place was available when Mam needed it. Would 100% recommend to anyone in the future.

The management, cleaners, care staff, district nurses, office staff and everyone who plays a part in the running of St. Aidans were all amazing nothing was too much trouble for them, due to their care my mother was able to have a peaceful death surrounded by her family.

My mother was admitted to st. Aidans in Jan 24 after a bout of pneumonia. At 98 it was decided she couldn't stay in her own home. I already had 2 recommendations for the home and we weren't disappointed. Everyone made mam and us welcome. The staff looked after her with care and dignity, she was monitored regularly regarding her health. Early this year she was not well & had pneumonia again. Staff cared for until she died.

Our Mam spent the last week of her life here and we couldn't have chosen a warmer, caring friendly place. After a short stay in a different care home which resulted in month's spent in hospital, we couldn't fault the staff in any way. A very comfortable room and a warm, caring environment. Sadly Mams health had deteriorated so bad, it turned into end of life care. The staff looked after Mam and treated her with dignity and respect and genuinely cared for her. We were made feel very welcome and appreciated the support and care from the staff towards us too. If you have a loved one that needs to go into care, I cannot recommend St Aidans enough. Thank you to all the staff. X

It will always be much appreciated.

My Dad was looked after by lovely caring staff in the last 4 weeks of his life which he spent at St Aidan Lodge. The staff tried to make Dad as comfortable as possible and adapted their care to his needs as his health quickly deteriorated. During this time our Mam was also staying at the Lodge and the staff were also lovely with her. She was invited to join in activities and communal mealtimes and supported by staff and residents through a very sad time. They welcomed our whole family and treated us with tremendous kindness and warmth. We are enormously grateful to all of the staff.

The bedroom was clean and tidy and the pictures of the resident outside the individual room was positive and staff could easily identify who was in the room. I left the home after my visit knowing the relative I visited was receiving an excellent standard of care.

Felt that I must add my review to the care given to my mother by the staff at St Aidan Lodge. She has been a resident there for 6 years and although reasonably sprightly at the beginning she was welcomed wholeheartedly and looked after remarkably well. She had instances where hospital care was needed and these were dealt with punctually and great care and consideration. Without exception all of the staff are caring, kind, thoughtful and I think probably most importantly genuine. The place is constantly being cleaned and you can tell the residents are well respected and their interests are paramount. When your family member is moved from her home into a care home there are many reservations and doubts. I can honestly say that without the loving care and attention from St Aidan's she would not have lived as long as she has done. Finally, I could not praise St Aidan's sufficiently for their support with my mother and wish them all well for the future.

The home was clean and well looked after. I wouldn't hesitate to recommend this home to anyone looking for the best care in the area.

My husband and I feel as if we have entered an extended family. As a dementia sufferer, my husband needs 24-hour care, he needs to be safe and to be well cared for. All this happens in abundance at St Aidan. I have been given tremendous support as we entered such a great change in our living circumstances. All of the staff treat residents with dignity taking an interest in individuals whilst working professionally. They are extremely well supported by the management. The premises are kept extremely clean and the atmosphere is excellent.

My parents became residents in St. Aidan Lodge in late November 2023. The management team were incredibly helpful and obliging at an extremely difficult time for the family. Unfortunately, by mid-December my father was in need of palliative care. The staff provided an amazing degree of care, in a most sympathetic and dignified manner, until he passed away. We were so glad that he did not have to go into hospital. They were also remarkable in their support, compassion and care for both my mother and myself. Since that time, thanks to their constant vigilance and attention, my mother has gained weight and is a little more mobile. We are so grateful that this care home was recommended to us by the sister of a friend and a member of the District Nursing staff. I cannot thank the management and staff enough for the wonderful care they have shown and continue to show my parents. Thank you just seems so inadequate!

My father was a resident here for just under a year after his original care home closed, all I can say is what a difference for him. The food, cleanliness and care from the staff at St Aidan has all been excellent, I feel he could not have been better looked after.

My Mam was a resident at St. Aidan’s from July 2020 to November 2023. I cannot praise the staff and care my mam received at this home enough. From the first day, she settled really well considering COVID was around and visiting was limited. The staff at St. Aidan’s are very caring, not only towards Mam but to all of us as a family, they always kept me updated on all of Mam’s care. Mam classed the staff as extended family. Mam was always clean and comfortable and the care home was also immaculate. I was at the home a lot visiting and during this time I made some good friends with the staff, who supported me when needed. Sadly, Mam passed away in November 2023 and I can only say that the staff were very kind and compassionate towards us all. I would highly recommend this care home to anyone. I would like to say a huge thank you from myself and all of my mam's family for everything you did for Mam and us.

In my uncle's final week, in particular, everyone in the home looked after him with great care, compassion and respect. They could not have done more. We are very grateful for all the hard work these amazing people carry out daily to look after all the residents.