What types of Care is St Aidan Lodge Residential Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at St Aidan Lodge Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Aidan Lodge Residential Care Home to the centre of Durham?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

St Aidan Lodge Residential Care Home, Front Street, Framwellgate Moor, Durham DH1 5BL

Review from A P (Daughter of Resident) published on 29 May 2025 Submitted via Website • Report

Overall Experience

My mother moved into St. Aidans in 2023 after her previous care home closed down, making the call to St. Aidans was the best call I have ever made
Everyone made her and the family welcome. The staff looked after her with care and dignity, she was monitored regularly regarding her health, I live in

Scotland the care home staff would call me with any updates regarding any health and medication issues, they were also happy for me to call them at anytime.
My mother passed away on 20th May 25, the family were able to stay with her at St. Aidans for the last 36 hours of her life.
The management, cleaners, care staff, district nurses, office staff and everyone who plays a part in the running of St. Aidans were all amazing nothing was too much trouble for them, due to their care my mother was able to have a peaceful death surrounded by her family.

Reply from Claire, Registered manager at St Aidan Lodge Residential Care Home

Thank you very much for your review and the kind words. It was our pleasure to look after your mother, she had made some good friends with other residents during her stay and she will be missed.

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Review from Ann A (Daughter of Resident) published on 12 May 2025 Submitted via Website • Report

Overall Experience

Mam was fortunate enough to be offered a place at St Aidan Lodge in July 2024 for what was initially a temporary residential placement following a setback in her health. It was quickly established that this would become her permanent home as she was no longer able to live independently. This was very

difficult to come to terms with but I distinctly remember the Manager and a member of her staff tell me to go back to being Mam's daughter and they would become her carers and look after her. Without exception all members of staff look after Mam extremely well and I feel reassured she is being well cared for, often spoilt and pampered and tells us as family how happy she is to be living there and how lovely all the staff are. We feel so blessed that Mam is being kept safe and all of her needs are seen to on a daily basis. In my opinion this has to be one of the best in the area and I'm so happy and content leaving my Mam in the hands of staff. Well done to all and thank you .

Reply from claire mcardle, Registered Manager at St Aidan Lodge Residential Care Home

Thank you for your lovely feedback we are so pleased your mum and you feel so happy about the care we offer. As you mention when someone comes to stay with us we can focus on the care and allow the…read more

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Review from R O (Daughter of Resident) published on 28 April 2025 Submitted via Postal Card • Report

Overall Experience

My mother was admitted to st. Aidans in Jan 24 after a bout of pneumonia. At 98 it was decided she couldn't stay in her own home. I already had 2 recommendations for the home and we weren't disappointed. Everyone made mam and us welcome. The staff looked after her with care and dignity, she was monitored

regularly regarding her health. Early this year she was not well & had pneumonia again. Staff cared for until she died.

Reply from claire mcardle, Registered Manager at St Aidan Lodge Residential Care Home

Thank you for your review, we were pleased to help with caring for your mum. It is always nice to hear that you had recommendations from others about the home prior to her stay and I am pleased you…read more

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Review from Kay A (Daughter of Resident) published on 7 April 2025 Submitted via Website • Report

Overall Experience

Our Mam spent the last week of her life here and we couldn't have chosen a warmer, caring friendly place. After a short stay in a different care home which resulted in month's spent in hospital, we couldn't fault the staff in any way. A very comfortable room and a warm, caring environment. Sadly Mams

health had deteriorated so bad, it turned into end of life care. The staff looked after Mam and treated her with dignity and respect and genuinely cared for her. We were made feel very welcome and appreciated the support and care from the staff towards us too. If you have a loved one that needs to go into care, I cannot recommend St Aidans enough. Thank you to all the staff. X

Reply from claire mcardle, Registered Manager at St Aidan Lodge Residential Care Home

Thank you for your review. End of life care is one of the most complex and emotional roles we undertake, we are pleased that you and your family felt welcomed and reassured at such a difficult time…read more

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Review from Lynda R (Daughter of Resident) published on 7 April 2025 Submitted via Website • Report

Overall Experience

Where to start, my Mam was recently in St Aidans, where she sadly passed away, i can honestly say if she couldnt be at home this is the next best place to be. Home from home! Every single member of staff treated not only my Mam, but the wider family with care, compassion, dignity and respect. Nothing

was too much trouble, it is a lovely cheerful, clean, bright and warm place to be, where everyone counts. The room are large and cosy and the atmosphere is warm and friendly,
I am sincerely very thankful we decide on St Aidans, you have restored my faith in the caring profession. Thank you each and every one of you for helping to make a very sad and difficult tiime a little easier.
It will always be much appreciated.

Reply from claire mcardle, Registered Manager at St Aidan Lodge Residential Care Home

Thank you for your review. Your kind words will be shared with our carers and the wider team. We are pleased that at this most vital of stages for your mother we were able to meet your expectations…read more

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Review from Kirstie A (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report

Overall Experience

St Aidan Lodge Residential Care Home feels very homely and comfortable. The bedrooms are a good size and there are various nice communal lounges. There is a real community feel and the residents are genuinely interested in each other and make an effort to welcome new residents and their families.
My

Dad was looked after by lovely caring staff in the last 4 weeks of his life which he spent at St Aidan Lodge. The staff tried to make Dad as comfortable as possible and adapted their care to his needs as his health quickly deteriorated. During this time our Mam was also staying at the Lodge and the staff were also lovely with her. She was invited to join in activities and communal mealtimes and supported by staff and residents through a very sad time. They welcomed our whole family and treated us with tremendous kindness and warmth. We are enormously grateful to all of the staff.

Reply from Claire Mcardle, Registered manager at St Aidan Lodge Residential Care Home

Thank you very much for your review. One of the most important times we care for people is at the end of their life. We were pleased to help your father and your mother at the hardest of times. We…read more

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Review from Elizabeth C (Sister-in-law of Resident) published on 18 November 2024 Submitted via Website • Report

Overall Experience

The home was clean, secure and welcoming - plenty of space, the atmosphere calm. Staff were friendly and communicated with excellent skills in a compassionate, supportive and kind manner with each resident, each other and the relatives of residents. I observed some moving and handling skills by staff

when transferring the residents from one seating location to another which was well performed and focused communication between staff members and residents to ensure cooperation and safe transfer. In a sitting room where an activity of hand painting was taking place, the Activities Co-ordinator ensured the residents were able to participate in the activity and positive encouragement was given to the developing creation.
The bedroom was clean and tidy and the pictures of the resident outside the individual room was positive and staff could easily identify who was in the room. I left the home after my visit knowing the relative I visited was receiving an excellent standard of care.

Reply from claire mcardle, Registered Manager at St Aidan Lodge Residential Care Home

Thank you very much for your feedback, we will share it with our team. We are pleased that you had such a pleasant visit and were left feeling confident in the warm and safe care for your relative.

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Review from David C (Son of Resident) published on 12 July 2024 Submitted via Website • Report

Overall Experience

Felt that I must add my review to the care given to my mother by the staff at St Aidan Lodge. She has been a resident there for 6 years and although reasonably sprightly at the beginning she was welcomed wholeheartedly and looked after remarkably well. She had instances where hospital care was needed

and these were dealt with punctually and great care and consideration. Without exception all of the staff are caring, kind, thoughtful and I think probably most importantly genuine. The place is constantly being cleaned and you can tell the residents are well respected and their interests are paramount. When your family member is moved from her home into a care home there are many reservations and doubts. I can honestly say that without the loving care and attention from St Aidan's she would not have lived as long as she has done. Finally, I could not praise St Aidan's sufficiently for their support with my mother and wish them all well for the future.

Reply from Claire McArdle, Registered Manager at St Aidan Lodge Residential Care Home

Thank you for your kind words, such sentiments mean the world to all the members of our team, we will share your thoughts with them. We often say it has been our pleasure to care for a relative but we…read more

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Review from Carol H (Daughter of Resident) published on 3 July 2024 Submitted via Website • Report

Overall Experience

My father was a resident at the home. The care he received was absolutely wonderful. He was always clean and shaven. His every need was catered for. Nothing was a bother to the friendly helpful staff. The staff were always engaged with the residents and took a genuine interest in them across the day.

The support we were given as a family was nothing but exceptional from the very start and continued until the end. Staff were always friendly and helpful no matter how busy they were.
Unfortunately, my father had a number of medical emergencies which were dealt with in a caring and speedy manner. As a family, we were always informed straight away and kept abreast of any new situations arising.
The home was clean and well looked after. I wouldn't hesitate to recommend this home to anyone looking for the best care in the area.

Reply from Claire McArdle, Registered manager at St Aidan Lodge Residential Care Home

Thank you for your kind feedback, we will share it with the whole team and we're pleased to be able to help look after your father.

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Review from J W (Wife of Resident) published on 11 June 2024 Submitted via Postal Card • Report

Overall Experience

My husband and I feel as if we have entered an extended family. As a dementia sufferer, my husband needs 24-hour care, he needs to be safe and to be well cared for. All this happens in abundance at St Aidan. I have been given tremendous support as we entered such a great change in our living circumstances.

All of the staff treat residents with dignity taking an interest in individuals whilst working professionally. They are extremely well supported by the management. The premises are kept extremely clean and the atmosphere is excellent.

Reply from Claire McArdle, Registered Manager at St Aidan Lodge Residential Care Home

Thank you very much for your review and your detailed feedback. We will share this with our carers, the cleaning team, the catering team and everyone else involved here. We are really pleased you are…read more

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Review from Stephen B (Son of Resident) published on 9 April 2024 Submitted via Website • Report

Overall Experience

My parents became residents in St. Aidan Lodge in late November 2023. The management team were incredibly helpful and obliging at an extremely difficult time for the family. Unfortunately, by mid-December my father was in need of palliative care. The staff provided an amazing degree of care, in a most

sympathetic and dignified manner, until he passed away. We were so glad that he did not have to go into hospital. They were also remarkable in their support, compassion and care for both my mother and myself. Since that time, thanks to their constant vigilance and attention, my mother has gained weight and is a little more mobile. We are so grateful that this care home was recommended to us by the sister of a friend and a member of the District Nursing staff. I cannot thank the management and staff enough for the wonderful care they have shown and continue to show my parents. Thank you just seems so inadequate!

Reply from Claire McArdle, Registered Manager at St Aidan Lodge Residential Care Home

Thank you very much for this feedback. We enjoy spending time with you and your mum and are pleased to know that you feel content with her care. We all enjoyed the recent 'big birthday' party too!

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Review from Sandra R (Daughter of Resident) published on 15 March 2024 Submitted via Website • Report

Overall Experience

My father was a resident here for just under a year after his original care home closed, all I can say is what a difference for him. The food, cleanliness and care from the staff at St Aidan has all been excellent, I feel he could not have been better looked after.

Reply from Claire McArdle, Registered Manager at St Aidan Lodge Residential Care Home

Thank you for the kind review, we were pleased to help with caring for your father and let you focus on spending quality time with him.

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Review from Dawn J (Daughter of Resident) published on 1 March 2024 Submitted via Website • Report

Overall Experience

My Mam was a resident at St. Aidan’s from July 2020 to November 2023. I cannot praise the staff and care my mam received at this home enough. From the first day, she settled really well considering COVID was around and visiting was limited. The staff at St. Aidan’s are very caring, not only towards

Mam but to all of us as a family, they always kept me updated on all of Mam’s care. Mam classed the staff as extended family. Mam was always clean and comfortable and the care home was also immaculate. I was at the home a lot visiting and during this time I made some good friends with the staff, who supported me when needed. Sadly, Mam passed away in November 2023 and I can only say that the staff were very kind and compassionate towards us all. I would highly recommend this care home to anyone. I would like to say a huge thank you from myself and all of my mam's family for everything you did for Mam and us.

Reply from Claire McArdle, Registered Manager at St Aidan Lodge Residential Care Home

Thank you so much for sharing how both your mum and you felt about the stay with us. We will make sure your comments are shared with our team, it was our pleasure to care for your mum.

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Review from Lorraine L (Niece of Resident) published on 24 January 2024 Submitted via Website • Report

Overall Experience

Very high praise is due to all the staff at St Aidan Lodge. My uncle was well cared for, loved the food and was indeed very comfortable for the three years he was living there. I always felt very welcome for visits, and the staff were so supportive in many ways.
In my uncle's final week, in particular,

everyone in the home looked after him with great care, compassion and respect. They could not have done more. We are very grateful for all the hard work these amazing people carry out daily to look after all the residents.

Reply from Claire McArdle, Registered Manager at St Aidan Lodge Residential Care Home

Thank you for the very kind words; we always share feedback with our carers and the wider team. End-of-life care is one of the most vital roles we undertake, and to know it gave you comfort as well as…read more

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Review from Enid F (Niece of Resident) published on 22 September 2023 Submitted via Postal Card • Report

Overall Experience

I can not praise enough the care, respect and friendliness of this home, without any compromise to the professional running of this home. My aunt was treated with dignity and respect and we were very happy with her room and surroundings. All the staff, from cleaners to nursing staff, were lovely and

always willing to be as helpful as they could.

Reply from Claire Mcardle, Registered Manager at St Aidan Lodge Residential Care Home

Thank you for your review, it means a lot to know you took comfort from our care for your aunt.

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Review from S I (Wife of Resident) published on 7 August 2023 Submitted via Postal Card • Report

Overall Experience

My husband is very happy here. He is well looked after by friendly, professional staff. Family made to feel welcome and they always make time for a chat and update on the client's welfare.

Reply from Claire McArdle, Registered Manager at St Aidan Lodge Residential Care Home

Thank you for your review, we are pleased both you and your husband are happy with our service. We look forward to catching up with you soon.

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Review from Allison H (Daughter of Resident) published on 27 June 2023 Submitted via Website • Report

Overall Experience

My sister and I were completely overwhelmed by the care and attention given to our dad during his stay with them. We really could not have chosen a better place for him during his time of need. He was always treated with compassion, dignity and total understanding.
'Thank you' does not come close

to expressing our gratitude. They are all such very special people, and we will never forget their kindness.

Reply from Claire McArdle, Registered Manager at St Aidan Lodge Residential Care Home

Thank you for your review. It was our pleasure to care for your dad, and we are really pleased you felt comforted by the care he received.

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Review from Bev C (Daughter of Resident) published on 27 June 2023 Submitted via Website • Report

Overall Experience

I was so pleased when I was offered a place for my mother at this care home, as they cared for my grandmother too. Several carers were still there 15 years later to care for my mother.
Excellent staff, so friendly and supportive and genuinely care about the residents. The home is immaculate, and I

know my mother is safe and well looked after. I thank each and every one of them for the care they give.

Reply from Claire McArdle, Registered Manager at St Aidan Lodge Residential Care Home

Thank you for your review; it's a pleasure to see families coming back to us for care. The team enjoy catching up with families and helping out with the next generation. We will share your thoughts…read more

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Review from Doris P (Resident) published on 23 June 2023 Submitted via Postal Card • Report

Overall Experience

I cannot praise the staff highly enough. They were, without exception, helpful, kind, always cheerful and ready to help in any way.
I think perhaps the decor could do with a little updating!

Reply from Claire McArdle, Registered Manager at St Aidan Lodge Residential Care Home

Thank you for your review, Doris; it was a pleasure to look after you, and if you require any further respite care, we would welcome you back. Thank you for the feedback on the decor, we recently had…read more

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Review from D A (Wife of Resident) published on 21 June 2023 Submitted via Website • Report

Overall Experience

What a terrible experience we have had at this home. Please don’t put your loved ones through what we have been through. Every individual deserves to be cared for and given dignity. We are a close family and felt that we had to visit every day to give us peace of mind knowing that he was okay. We needed

reassurance, the lack of communication didn’t help at all. We have had to take him out of this home. Management and staff watching us struggle with his Zimmer frame, wheelchair and belongings, no help was offered. Absolutely appalling.

Reply from Claire McArdle, Registered Manager at St Aidan Lodge Residential Care Home

Thank you for your review. We are sorry you felt your experience was not what you expected. We welcome all constructive feedback and use it in our staff learning programme to enhance our service. All…read more