St Aidan Lodge Residential Care Home

I can not praise enough the care, respect and friendliness of this home, without any compromise to the professional running of this home. My aunt was treated with dignity and respect and we were very happy with her room and surroundings. All the staff, from cleaners to nursing staff, were lovely and always willing to be as helpful as they could.

My husband is very happy here. He is well looked after by friendly, professional staff. Family made to feel welcome and they always make time for a chat and update on the client's welfare.

'Thank you' does not come close to expressing our gratitude. They are all such very special people, and we will never forget their kindness.

Excellent staff, so friendly and supportive and genuinely care about the residents. The home is immaculate, and I know my mother is safe and well looked after. I thank each and every one of them for the care they give.

I think perhaps the decor could do with a little updating!

What a terrible experience we have had at this home. Please don’t put your loved ones through what we have been through. Every individual deserves to be cared for and given dignity. We are a close family and felt that we had to visit every day to give us peace of mind knowing that he was okay. We needed reassurance, the lack of communication didn’t help at all. We have had to take him out of this home. Management and staff watching us struggle with his Zimmer frame, wheelchair and belongings, no help was offered. Absolutely appalling.

Thank you to everyone in St Aidan Lodge; you provide an excellent standard of care.

My grandma is so settled in this care home. The support she has had from staff has been amazing. This care home is immaculate, and she now loves going to the lounge and making friends. The food is outstanding, and the staff regularly put on events for the residents. Staff at St Aidan's are constantly busy and do a wonderful job.

The staff supported us at every stage of Mum’s care, and I think they are all amazing!

The care home is very clean, with good facilities for residents. The staff are very friendly and caring. Overall, excellent. The food is good, the rooms are very nice and made to look very welcoming, and the staff are all lovely.

It's great to know that we have an excellent care home in St Aidan Lodge so close to where he lives. He may well be back!

My mam spent the last six months of her life at St Aidan's, and during that time, she was happy, well cared for, safe and secure. The food was excellent, and there was always an alternative if she was feeling fussy, nothing was ever a bother in the kitchen, and even her demands for chicken soup were met. Every member of staff, from the manager to the laundry, was helpful, polite, friendly and professional at all times; they spent time with my mam and did their utmost to ensure she was as comfortable as possible. Even during the trying times of Covid, we were always able to visit every day, at whatever time suited us, and there was never any pressure to leave, sometimes staying late into the evening. After a stay in the hospital, St Aidan welcomed my mam back to her room for her end-of-life care, and not only did they look after her wonderfully, but they also looked after us, enabling us to be there with her 24 hours a day. We really can not praise or thank the staff enough for what they did. Thank you!

Finally, the staff! They are working in very difficult circumstances at present - due to Covid. Even though there are staffing shortages throughout the sector, my family received timely, relevant information about our mother. Staff were always polite and pleasant - such a shame we didn’t get to know them better! Many thanks to the whole team.

My mother has been a resident for several years now, and I have always been happy with her care. I have confidence that they will provide her with the best care possible, which is important, as I am not able to visit as often as I would like to due to distance and difficult circumstances.

Covid has been harsh on all care homes, but St Aidan’s have tried very hard to balance risk and accessibility - I feel my relatives are very safe.

Bit hard to score with reduced activities due to Covid.

My relative is very happy in this care home. The staff are kind and caring to her and to me with regular contact by email and phone, and any individual and specific queries are addressed promptly. It is really good to have such personal contact with staff and management, whom is me and their residents personally, rather than dealing with faceless office staff, who are centrally based as is the case for the large national company care providers. The home has a friendly, family feel, and the staff are all regular and longstanding, which means they can build a really great rapport with the residents. In these trying times of a pandemic, this home has done everything possible to ensure the safety of residents and facilitate visits etc, where possible, and morale and spirits have remained very good.

My mother had been at St Aiden Lodge when she passed on September 21st for 4-years. In that time, she received exceptional care and support from the staff. The family and visitors were always made to feel welcome, and it was a pleasure to visit the home. Staff and management were extremely hard working and friendly; they helped through a difficult time.

Both staff and management were extremely hard working and friendly they helped through a difficult time.

We have had tremendous support from the home.