
I have been very impressed with the care and support of all of the staff. They go above and beyondJ W(Friend of Resident/Service User)

The care staff and management have been fantastic and are always happy to helpA N(Relative of Resident/Service User)

Outstanding ongoing care for my father who has a lot of complex care needs.P J(Son of Resident/Service User)

I have been very impressed with the care and support of all of the staff. They go above and beyondJ W(Friend of Resident/Service User)

The care staff and management have been fantastic and are always happy to helpA N(Relative of Resident/Service User)

Outstanding ongoing care for my father who has a lot of complex care needs.P J(Son of Resident/Service User)

Welcome to Astor Court.
Nestled in the rural area of Northumberland on the outskirts of Cramlington, close to the Northumbria Specialist Emergency Care Hospital (NSEC), Astor Court Care Home is a purpose-built two storey home with garden space offering residential and dementia residential care.
There is ample car parking at the home for visitors and bus stop is located outside the home where the number 19, 57 and 58 buses visit.
Inside the...
Care Provided by Astor Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Astor Court for full pricing details and T&Cs.
Contact Astor Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Home Manager(Care Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1999
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (43)
Visiting
- Families and friends feel free to visit at any time of day. Upon admission, a secure passcode will be provided which will allow access to the building. For new visitors, Astor Court operates an open door policy and a member of staff will be available at any time to show visitors around the home and answer any queries.
Parking
- Ample parking to the front of the home
Astor Court Reviews (36)
Astor Court has a Review Score of 8.7 (8.711) out of 10, based on 5 reviews in the last 2 years.
Over all time Astor Court has 36 reviews.
Not only was he given the best of care, but also all the staff were a huge support to his relatives and friends, particularly during the last week of his life.
I am sure that if he had been able, he would have liked to thank everyone who so caringly looked after him at Astor Court.
Thank you for sharing such a heartfelt tribute. Were truly grateful for your kind words and are honoured to have supported your friend and his loved ones with compassion and dignity.
The care my dad received at Astor Court was outstanding. I have never encountered such a caring and wonderful team of people. Nothing was too much trouble. Dad was only at Astor Court for about a month at the end of his life, and I am so pleased that we found this wonderful home for Dad's final days. The staff were so supportive of my family and gave my dad exceptional care and treated him with dignity, respect and such kindness. I can never thank the staff enough.
It is such a warm feeling when we receive feedback such as this for the team, we are all happy that you & your family experienced such a good quality service at such a stressful time, our condolences to yourselves, thank you for taking the time to share this.
Having been unexpectedly admitted to hospital, and then discharged in intermediate care, I found my room comfortable, food acceptable and overall care welcome and acceptable if a little overbearing for understandable reasons. The en-suite bathroom was, however, out of order.
Thank you for your review. My apologies that the toilet was not functioning at that time, this has now been addressed. Please feel free to contact me about any other issues, as any feedback is appreciated on ways we can improve. I will pass on your comments to the wider team, as I am pleased we are working well to support all residents return home after their hospital stay, thank you.
The most positive thing about astor court is the care staff, the majority are caring, kind, thoughtful and always go the extra mile. The most negative would be that there is no safe outside space for dementia patients, there is space that could be utilised but it isn't safe and and it's such a shame it can't be used for fresh air and vitamin D, some activities outside would be lovely. We know its very important to dementia patients, my mum has trouble sleeping and more natural sunlight I feel would benefit this.
Thank you for taking the time to leave us a review, we appreciate your thoughts and are happy to hear that our care meets your expectations, we will pass this on to the team as they will appreciate this. In regards to the garden, we are currently looking into this as we would like to create a welcoming outdoor area for the people living with us."
So far we cannot fault the service and those who work there, other residents also look content within the unit we visit.
Thank you for taking the time to provide us with feedback. We are pleased that your grandfather-in-law is settling in well to Astor Court and that your experience of the service so far has been positive. We will share your review with the staff team who take pride in striving to provide the best possible care.
I cannot fault the staff at Astor Court. They were without fail very attentive, caring and respectful to my mum, demonstrating love and genuine interest in her and in her wellbeing. I also benefited greatly from their friendship and concern. The only downside during Mum's 9 week stay was that the building was in complete disarray with significant work being carried out in the entrance, communal areas and corridors. This at times felt unsafe for residents and visitors and of course meant there was a great deal of dust and disruption. Despite all this the staff carried on working cheerfully and relentlessly. You are all wonderful - thank you!
Staff brill. Very professional. Kind and considerate.
Outstanding ongoing care for my father who has a lot of complex care needs. His progress is significant and measurable. On the 29th of May, Astor Court provided space and catering for a small birthday gathering, resulting in a wonderful memorable day for my father's birthday.
My grandma entered the home for respite care after time in the hospital. I was so worried about her as this was a new experience for all of us. However, the staff at the home put me at ease instantly. Each time I visit, I can see clearly how well she is cared for, they obviously know her well and try their best to make her happy; a job which is really not easy. All the staff work so hard and I appreciate all they do.
It is difficult to mark the options below fairly as I was unable to observe during the week.
What stood out for me was that on leaving, many of the team came to say goodbye, and he appeared very happy and relaxed with all of them, and he made a point of thanking them. This indicates that he was well looked after.
I have been very impressed with the care and support of all of the staff. They go above and beyond to make sure my friend is cared for. Nothing is too much trouble and they always keep me informed. Astor Court is always very clean and has a homely feel. I would highly recommend Astor Court.
My wife has been in the dementia area of Astor Court for 2 years past October. Due to circumstances beyond my control, I was unable to look after her (covid, ITU, ventilator). Luckily she was found a place at Astor Court by social services. It was a very difficult time during the lockdown period, but through that time the management, staff, cleaners have been a constant source of the confidence I have in the ability of the staff to look after my wife and the rest of the residents.
Brother has been treated well, seems happy enough with the home, staff looking after him to the family's satisfaction. So all in all, brother and family are happy enough with his care. Well done staff.
I feel my mam is happy in her own little way. I have no worries about her care, the carers are all lovely. The only issue I have is, all her clothes and belongings go missing. I am constantly buying her new clothes. I put her name and room number in them but it makes no difference at all.
Any queries or concerns are dealt with immediately. I have no qualms about my husband's care at Astor Court.
Prompt action to any requests and concerns we raise. Excellent.
As a family, we are very happy and content that our dad is settled and seems very happy with his new home, and the staff in particular. We find the staff more than helpful. Nothing is a trouble to them which is really nice.
My mam has been in and out of hospital since February due to various illnesses and struggling at home. After speaking to a care team manager on the last ward he mentioned residential care as an option and I agreed, and as I live in Cramlington I wanted her to be closer to us for her grandchildren to still see her as they have always had a close bond. I suggested Astor Court as it is a great home and because my mam is young, the home's age intake was welcoming. I also chose Astor Court because should my mam's need's change to nursing care, there is the lodge meaning it wouldn't be a huge upheaval for her and not as much stress for us because we won't have to search for an entirely new home. My mam has been there for two weeks respite initially and she has loved it and wants to stay. She has been so well cared for and feels safe there. Her wellbeing, mood, and diet have improved massively in these two weeks. All the staff are kind, understanding, and empathetic towards her.
I salute you all as your dedication and care is outstanding. My uncle has been cared for so well thank you. All fantastic, manager and outstanding staff. Being a care provider myself I speak for all my family when I say thanks so much.
I moved my mum to this home before last Christmas and I am extremely impressed with this home. The care is exceptional, the carers are brilliant, nothing is too much trouble, they are friendly, caring and cheerful. I was worried about moving mum but had to as the last place was terrible, I am so pleased I did. Five stars are not enough for this place!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Astor Court.
There are no upcoming events for Astor Court.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
- 15 Feb 2016Recipient: Maria Mallaband Care Group Ltd
Accreditations
There are no accreditations posted yet for Astor Court.
Meet the Team (1)

Hello, my name is Kim and I am the Home Manager at Astor Court. I have worked in care services over 45 years in various roles & settings. I am focussed on residents living the life they wish, supporting loved ones during the changes their loved ones are experiencing. I am very flexible in my work availability, please speak with me about anything as I always wish to resolve issues & make improvements.
Frequently Asked Questions about Astor Court
What types of Care is Astor Court registered for?
Older Person Care, Dementia, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Astor Court have?
There are 43 Single Rooms.
What are the Facilities & Services at Astor Court?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Astor Court to the centre of Cramlington?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Astor Court to verify any information. View our terms and conditions. Astor Court has an Enhanced Service -more info.