

Care Provided by Calvert Kielder
Primary Care Categories
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 20 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Smoking not permitted
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Calvert Trust Kielder
- Voluntary / Not for Profit Owned
Person in charge
- Sally Hemingbrough(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 65
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2000
- Last Refurbishment: 2020
- Number of floors: 1
Room Information
- Single Rooms (20)
- Single Rooms with ensuite Wet Room (20)
Visiting
- Visitors are welcome to book to look around facilities to see what is available to use.
Parking
- Parking and disabled parking bays are available.
Calvert Kielder Reviews (24)
Over all time Calvert Kielder has 24 reviews.
He enjoys the activities and food. He enjoys the company of all the staff. This facility allows for my brother to have an independent holiday in a safe, exciting environment.
Thank you for taking the time to review our service, and we very much appreciate the feedback.
My week spent there for respite was very good. Loved every minute of my stay there and can't wait to go again. The food was delicious and healthy. All staff were very caring and obviously enjoyed their jobs which makes all the difference to how you feel, you don't feel a nuisance and have time for you. All in all, wonderful.
Thank you for your review and we hope that you can visit us again soon. This type of review keeps our staff motivated and positive in their work, which I will share with them.
An absolute gem of a place for disabled holidays. Everyone meets your needs with a smile. Marvellous time spent.
Thank you for taking the time to review our service, we look forward to seeing you again in the future, we hope you have some great photos and memories.
My parents have been delighted with the staff who are caring, attentive and friendly. They have gone out of their way to make them as comfortable as possible. The chefs create the most amazing food, specifically the salads which are fresh and varied. They are delighted with the production of such delicious fare when the setting is so remote.
Thank you for taking the time to review our service; we are very pleased that your parents enjoyed their stay.
Thank you to everyone who helped me have the best holiday.
Facilities are very good indeed. A recent refurb has improved things no end (not that it was shabby before). Excellent, comfortable equipment in excellent condition.
The food is excellent.
The whole place is so welcoming. It's so refreshing, and I really look forward to coming back every time I can.
I've been coming 20 years, I've stayed in tens of other care environments, and can honestly say this is the best environment in which I've stayed - thanks to the phenomenal dedication of the staff.
Please don't stop or change.
Thank you for your feedback, as always this will be shared with the teams. It is pleasing to know that after visiting for so many years you still have such a positive outlook for our service. See you again soon.
Out of this World, will be back again in the near future. I feel there should be more things to do at night.
Thank you for your review and it was great to meet you. We'll remember to bring coffee every morning next time, to ease you into your morning routine. Looking forward to seeing you again soon, please e-mail us any evening activity suggestions you have and we will see if we can incorporate them into the program.
I really enjoyed my holiday. I liked the activities and they were challenging but fun and I was pleased I could do them. I liked to meet new people and the staff were very friendly. I want to come again.
Thank you for your comments and we look forward to seeing you in the future.
A few more activities to the castle, town and walks around the waterside needed.
I prefer rooms with wooden beds as I bumped my right leg.
Everything else was 10/10.
Thank you for your feedback. We would like to ensure that your needs are met better in the future, so when you want to come back please ring the care team to discuss the best room for you and we will also note that you prefer to get up later and have breakfast at a later time. Please also discuss...
Our group of 8 visually impaired and 3 sighted volunteers had an accessible and inclusive activity weekend with a good choice of activities and enthusiastic organisers. Everyone was able to push themselves beyond their boundaries and achieve things they had not imagined. The presence of the bar enabled fun social evenings.
Thank you for your review and we hope you all visit again in the future.
The food is excellent, the rooms comfortable.
Brilliant place.
Thank you for your lovely review. We work very hard to ensure that each guest has a great experience and that family members can leave their loved ones in our care in confidence. We look forward to seeing you again next year and in the meantime, I hope that the memories and experiences at Calvert Kielder assist with your family's wellbeing over the coming months.
I really enjoyed my week. I always want to return and do almost every year. I love themed weeks more. I will try and lose weight for next year, thinking about go wild week.
Thank you for your review. I am disappointed that you feel some of the areas were not up to a good standard, perhaps we can talk about these areas and improve them for your next stay. Our theme weeks are very popular so please do call us to make sure you get the week you would prefer. We look forward to seeing you in the future and before then discussing the areas for improvement for you.
Activities where the disabled can have so much fun. Even people commented on how the staff were with the guests.
Cannot wait to go back in 2020.
Thank you for your review, we strive to provide an excellent experience for everyone who visits our centre. It is good to know that you have fun and that you cannot wait to come back, we look forward to seeing you soon.
The provider is wonderful, the provider caters for every single need/aspiration, whether it is night or day. It is absolutely wonderful, activities are wonderful; walking sailing/canoeing and motor cruising, it is absolutely wonderful. It is wonderful to be there and when it is time to depart I don’t want to come home.
Hi Richard, thank you for your positive comments and we look forward to seeing you again soon.
I like coming to Calvert Trust Kielder on respite as my holiday. I enjoyed the activities there like swimming rock climbing, abseiling, canoeing, zip wire canoeing high ropes low ropes bushcraft, but I don't like orienteering, geocaching walking. I would like to try zip coaster and kayaking also sailing the new activities in Calvert Trust Kielder I have made new friends from different areas.
Thank you for your review, we are very pleased you enjoyed your stay and hopefully next time you will have time to ride the Zipcoaster!
Amazing staff. Wide range of activities. Centre always clean and tidy. Home away from home.
Thank you for taking the time to review your stay and for your positive comments. Our staff will be happy to know you enjoyed your stay. We look forward to seeing you in the future.
I had a really good week. Good activities and meals, good quizzes at night, listened to some good music. Looking forward to going again.
Thank you for your comments, we are pleased you enjoyed another stay with us and we look forward to seeing you again in the future.
I have had a wonderful time at Calvert Trust Kielder, this is my seventh visit here. The care staff are very respectful and supportive and they encourage me to try new things. I have not had much contact with the activity staff this stay, but they are supportive too.
One of the chefs could be more accommodating for people's dietary needs and offer more choice, but the main one is excellent.
Thank you for your comments, your feedback will be shared with the whole team to help improve our service and we look forward to seeing you again in the future.
The building was good and the rooms were comfortable. The staff were good at their job. I liked the flying fox, the swing and climbing frame. The pool is too small and I like to swim. My other forgot to pack my trunks. Evening entertainment was good. The chef cooked me special meals and they were good. I liked the sponge cake he baked as I don't often get cake.
A fantastic place to come for Respite Care. All of the staff are all a joy to have looking after you. No disability is an obstacle to enable you to take part in the various outdoor/indoor activities. I came away with a real sense of having achieved things that had been previously deemed impossible. The ‘No Limits’ slogan is very apt.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 May 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Calvert Kielder.
There are no upcoming events for Calvert Kielder.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Calvert Kielder.
Accreditations
There are no accreditations posted yet for Calvert Kielder.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Calvert Kielder
What types of Care is Calvert Kielder registered for?
Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Calvert Kielder have?
There are 20 Single Rooms.
What are the Facilities & Services at Calvert Kielder?
Smoking not permitted, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Calvert Kielder to the centre of Hexham?
21.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Calvert Kielder to verify any information. View our terms and conditions. Calvert Kielder has a Basic Service -more info.