Llanrhaeadr Hall

Llanrhaeadr, Denbigh LL16 4NL
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9.9 39 Reviews
  • Llanrhaeadr Hall, Denbigh
Llanrhaeadr Hall is a versatile care facility that is ideal for older people's care, as well as specialising in mental health in which all professionals are highly-trained.

A charming 15th century residence, the accommodation has been lovingly converted in order to suit aspects of modern care and a comfortable lifestyle.

Large grounds make for scenic surroundings and there is much to enjoy within the home itself.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

All fees are dependent on care needs following an assessment and the room available within the home.


(these prices are only a guideline, please contact the manager to find out the exact price for your requirements)

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sian Davies (Manager)

Local Authority / Social Services

Admission Criteria

  • Subject to assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (33)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (33)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • The home offers an open door policy and allows visitors to attend without prior notice, all visitors should report to the manager on arrival and use the signing in facilities.

Parking

  • Parking is available on site.

Llanrhaeadr Hall Reviews (39)

9.9

Llanrhaeadr Hall has a Review Score of 9.9 (9.902) out of 10, based on 22 reviews in the last 2 years.
Over all time Llanrhaeadr Hall has 39 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Llanrhaeadr Hall
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Total of 39, showing 1-20
Review from S G (Daughter of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we cannot praise Llanrhaeadr Hall highly enough. From the day my father moved there he as received the best possible care. Every single member of staff are kind and compassionate towards him and also towards us as his family. We are so grateful that he is looked after in such an incredibly
professional and caring way.
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Review from B R (Husband of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This review is based on 2x 1 hourly visits per week. This is a very good care home, occupying a small/medium country mansion house. The general ambience is very pleasant, and the staff are very friendly. Management are very receptive to any queries I may have. I am very satisfied that my wife is receiving
a good level of care, and I am very appreciative of the hard and at times difficult work of the staff.
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Review from I W (Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really happy here. Everyone so kind. Nothing is any trouble, if I need anything I only need to ask. We have many a good laugh here (which is a tonic for everyone).
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Review from Kevin W (Nephew of Resident) published on 23 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The hall staff have been excellent with my Aunt who became a part of the hall community in early August 2024, following a protracted period in hospital. After having to leave her own home in an ambulance to be transported to hospital, she didn't have an opportunity to return there and the hall became
her new home.
The staff have been / are fantastic in creating a homely atmosphere and environment enabling my Aunt to adjust to her changed environment successfully. Staff interaction with residents helps generate an atmoshere of family, which has been vitally important, particularly as no family live locally to the area, and therefore family visits are not easiy able to be achieved. The staff go 'the extra mile' to ensure each resident feels individual care, and encourage participation in a range of differing activities. The hall is comfortable, clean and the decoration is reguarly revamped generating an ongoing freshness to help ensure the residents experience a feeling of improvement.
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Review from Diane I (Niece of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my Auntie every 2 weeks, the staff are so caring with all the residents. My Auntie is well cared for and happy with her surroundings.
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Review from Judy P (Niece of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After living alone and independently for many years my aunt has settled here since August incredibly well. She has no family nearby, but the team have been brilliant at helping her settle in, and find a range of creative activities that she enjoys. She seems to have made good friends in the home, and
has been encouraged to personalise her room, which has it's own facilities and television.
We finally visited in February and were very impressed with the home, which was clean and bright and cheerful. From the outside the home seems quite grand with a long drive and red door which my aunt was quite taken with. The nearby Lodge is a great place to take her out for a coffee or lunch.
The staff we met were all friendly, caring with a sense of humour. It really does seem like a "home" and the staff and residents are like family to her. She seems really happy and settled and we are reassured that she is getting all the support she needs with day to day tasks, and treated with dignity.
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Review from Guy S (Son of Resident) published on 18 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All members of staff are so friendly, attentive, jolly and patient. They really understand my father and his needs whilst showing incredible patience. He is as happy and content as he can be in the care of LH. I have no doubt that LH is the best place he could be from the perspective of his care and
well being given his condition.
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Review from T L (Son of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just an example of one day. You can visit anytime, I popped in to see Mum who had not wanted to go into the Home and saw her reclining in the lounge with tea and biscuits getting her feet massaged. She had also had her hair and nails done. We returned to her room which was immaculate and smelled fresh.
All staff say hello and smile.
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Review from D B (Son of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been here now for 6 or 7 months and is very happy, and so am I.
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Review from A R (Friend of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my first visit to Llanrhaeadr Hall and I have to say I'm impressed. The welcome I received from the staff was lovely, the atmosphere was great. Seeing staff with residents was heartwarming, they were made to feel special. My friend, who I was visiting, had had her hair done and was well dressed.
It was obvious she was well cared for. Thank you to all the staff.
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Review from R B (Son of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Llanrhaeadr Hall is an excellent care home. My mother has been a resident for three years and I regularly drop by to see her. My experience is of an extremely well-managed organisation. It is always welcoming and warm. The care home staff are genuine and really do care.
My mother is happier here than
she was prior to becoming a resident. I cannot praise Llanrhaeadr Hall highly enough. It is warm, friendly, and professional, the food is great and it is a very safe place for the residents.
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Review from J W (Son of Resident) published on 26 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we felt totally happy that our mother would be carefully looked after. We have not been disappointed and Mum has been happy. The staff understand her and talk to the residents, this is felt by all. I would recommend Llanrhaeadr Hall to anyone looking for a caring, safe environment for a
loved one.
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Review from Sandra J (Niece of Resident) published on 24 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Llanrhaeadr Hall has been so supportive of my Aunt, and each staff member is so kind and caring. My Aunt has been living independently for over 70 years and now at 90 after a stroke, she is now residing in a very safe environment. Visitors are encouraged and welcome to take her out shopping in town
or to restaurants. Highly recommend this care home.
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Review from R R (Daughter of Resident) assisted by family/friend published on 14 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a resident here for nearly eight years and have been extremely happy. The staff are always very helpful, polite and caring. The room is lovely and cosy, always kept very clean and the food is very nice.
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Review from Vicki S (Daughter of Resident) published on 14 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Llanrhaeadr Hall for five months and has received good care regarding her physical needs, medication and food requirements. She is treated with respect and kindness and will respond to the carer's warm words. The staff are hardworking and seem to work well as a team. My mum's condition
and medical problems have been well managed and we are kept informed of any developments. I found it helpful to label clothes so that they don't get mixed up in the laundry.
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Review from Jackie A (Daughter of Resident) published on 9 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident and moved into Llanrhaeadr Hall Care Home in 2020. I felt that she was in the most suitable place for her physical and emotional care.
During my many visits with my mother, I observed that she was adored, happy, extremely well cared for and looked after.
I was having difficulty
getting through to the home to check on her well-being and eventually reached out to the Head Office, and a connection was made within 15 minutes, very efficiently, and also a great example of the professionalism of this organisation.
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Review from Gary J (Husband of Resident) published on 9 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came with one of my sons and grandson a couple of weeks ago. We were made very welcome and had a great time visiting. My wife has been in Llanrhaeadr Hall for three years and I have nothing but good things to say about Llanrhaeadr Hall. The lounge, dining room and bedrooms are perfect. The staff are
knowledgeable and friendly.
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Review from S L (Daughter-in-law of Resident) published on 5 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law was looked after with great friendliness and care for the entire length of her stay. In particular towards the end of her life, staff really went the extra mile to make sure she was safe and comfortable. If a death can ever be a good death then hers was and staff can take great credit
for their part in making it that way.
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Review from J M (Daughter of Resident) published on 5 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Suffering from Alzheimer's, Mum became a resident of Llanrhaeadr Hall in 2021. As with many families who are devasted when a parent is diagnosed with Alzheimer's and the decision is made to source full residential care for your loved one, your greatest hope is that their final days will be in facility
that is comfortable, clean, homely and staffed by a caring team, we found this in Llanhaeadr Hall. From the management team who were always there with advice or just a shoulder to cry on, the individuals on the unit who cared deeply for Mum showing her much love and tender care, especially in her final days, to the staff in the kitchen for who nothing was too much trouble, I will be eternally grateful to you all.
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Review from Andrea G (Daughter of Resident) published on 5 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff at Llanrhaeadr Hall are dedicated to all the service users. My mum loved living in the Hall, she was loved and cared for by all the staff. The staff also are very supportive to all family members. A wonderful care home.
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Current Review Score: 9.9 (9.902)

Overview of Review Score

The Review Score of 9.9 (9.902) out of 10 for Llanrhaeadr Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.902 for Llanrhaeadr Hall is calculated as follows: ( (232 Excellents x 5) + (21 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 255 Ratings = 4.902
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Llanrhaeadr Hall is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Sian

Sian Davies

Job Title: Registered Manager Joined: 2020

I joined Roberts Homes in 2020 as the deputy manager, later becoming the register manager in August 2023.


I have worked within the care sector for over 25 years, focusing predominantly in dementia care. I started my care career as a care assistant and have achieved all relevant training and qualifications to become a registered manager.


I am proud to work with a company that encourages and supports staff to progress within their own career.


Working within the care sector is a unique and rewarding experience, one of the most fulfilling aspects of working in the care is the personal connection with individuals and their families.


Working in the care sector is more than just a job, it’s rewarding and requires genuine desire to help others and improve their quality of life.


It’s a privilege to be able to offer support and help make a real and positive difference in their lives.


Llanrhaeadr Hall has a fantastic team who go above and beyond their role to help and support all individuals who require our care and support.


Our team is made up of a diverse group of individuals who each bring their unique background, experiences and knowledge to our service.


We have colleges with many years of experience acting as mentors and guiding new members of staff who are new to the sector. Together, we create a dynamic environment where everyone can grow and contribute.


We offer an open-door policy and welcome anybody to come and meet my team and me. If they are considering a future care placement, we aim to help answer any questions they may have.

Yvonne

Yvonne Jones

Job Title: Deputy Manager Joined: 2013

I am proud to have started my career with Roberts Homes in 2013. They are a company that promotes, supports and encourages development and growth within. I initially started my journey as a night carer before progressing to a senior carer and now the Deputy Manager.


Over the years, I’ve developed a deep passion for delivering person-centred care and supporting individuals living with a diagnosis of dementia.


My experience as a carer has given me a strong understanding of what it takes to provide high-quality quality compassionate care for the residents with their day-to-day living and how to deliver this in a person-centred, dignified and caring manner.


In my role, I work alongside the registered manager ensuring the daily running of the home, ensuring residents feel safe, valued and respected, and their dignity is maintained by offering support to them, their families and also to our team.

Frequently Asked Questions about Llanrhaeadr Hall

What types of Care is Llanrhaeadr Hall registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Llanrhaeadr Hall have?

There are 33 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Llanrhaeadr Hall?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Llanrhaeadr Hall to the centre of Denbigh?

2.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Llanrhaeadr Hall to verify any information. View our terms and conditions. Llanrhaeadr Hall has an Enhanced Service - more info.