Llanarmon Road, Llanferres, Mold CH7 5TA
Group: Roberts Homes Care (North Wales) Ltd
Person in charge: Alyson Price (Manager)
Local Authority / Social Services: Denbighshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 35 Service Users
Registered Care Categories*: Dementia • Detention Under Mental Health Act • Mental Health Condition • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: All residents assessed before arrival. Ages from 65 to 103.
Languages Spoken by Staff (other than English): Welsh
Single Rooms: 35
Shared Rooms: 0
Rooms with ensuite WC: 35
Facilities & Services: Palliative Care • Day Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care and Social Services Inspectorate Wales* Report on Valley Lodge Residential/Nursing EMH Home: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
The Review Score of 7.9 (maximum of 10) for Valley Lodge Residential/Nursing EMH Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Valley Lodge Residential/Nursing EMH Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.727 for Valley Lodge Residential/Nursing EMH Home is calculated as follows: ( (8 Excellents x 5) + (3 Goods x 4) ) ÷ 11 Ratings = 4.727
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.143 Points relating to the number of positive Reviews for Valley Lodge Residential/Nursing EMH Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7 Target = 0.143
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Valley Lodge Residential/Nursing EMH Home has a Review Score of 7.9 (7.870) from 1 Reviews
Review submitted from a Website Submission by Carol G (Daughter of Resident) on Sunday 20 August 2017. Relates to August 2017.
I can't praise the staff at Valley Lodge highly enough. My mother had been a resident in the home until very recently and I found all the staff to be extremely caring and compassionate. All the staff actively promote a family atmosphere which makes visiting the home such a lovely experience. All the rooms are nicely decorated and spotlessly clean. Mum was able to stay at Valley Lodge during her last days of life and I will always be grateful to the staff for the way she was treated with compassion and dignity during that time.
How likely would you be to recommend Valley Lodge Residential/Nursing EMH Home? Extremely Likely
Overall Standard
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Treated with Dignity
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Value for Money
February 2015
Recipient: Valley Lodge Residential/Nursing EMH Home
Date: Sunday 01 Feb 2015
There are currently no Care Home Idol entrants who have performed at Valley Lodge Residential/Nursing EMH Home
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