Valley Lodge Residential/Nursing EMH Home

Llanarmon Road, Llanferres, Mold CH7 5TA
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9.9 44 Reviews
  • Valley Lodge Residential/Nursing EMH Home, Mold
Valley Lodge Residential/Nursing EMH Home is a purpose-built facility located in rolling countryside, committed to an approach that enables clients to feel that their minds and bodies are stimulated.

Comprehensive assessments of health and social care needs are undertaken in order to achieve a positive and beneficial approach over the long-term.

The provider believes in on-going training, with a strong focus on the complications of dementia care.

As well as a comfortable interior, residents can enjoy views of the Clwydian Range.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

All fees are dependent on care needs following an assessment and the room available within the home.


(these prices are only a guideline, please contact the manager to find out the exact price for your requirements)

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Danielle Worthy (Manager)

Local Authority / Social Services

Admission Criteria

  • All residents assessed before arrival
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 1

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (27)

Visiting

  • The home operate an open door policy and welcome family and friends to visit without prior appointments

Parking

  • Parking is available on site for all visitors.

Valley Lodge Residential/Nursing EMH Home Reviews (44)

9.9

Valley Lodge Residential/Nursing EMH Home has a Review Score of 9.9 (9.866) out of 10, based on 26 reviews in the last 2 years.
Over all time Valley Lodge Residential/Nursing EMH Home has 44 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Valley Lodge Residential/Nursing EMH Home
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Total of 44, showing 1-20
Review from V T (Granddaughter of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank the staff at Valley Lodge for all the care and support that they provide my Grandmother. They treat both herself and the other residents with dignity and respect and nothing is too much trouble. Management are helpful and approachable with any queries and are always keen to ensure that
the care of their residents is a top priority. I have visited at different times weekly and the home is always clean and welcoming.
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Review from L T (Granddaughter of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan is currently a resident at Valley Lodge. She has been made to feel very welcome and is happy and settled. Family are always made to feel welcome and the staff are caring and professional and provide my Nan with great care. Thank you.
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Review from Mark A (Son of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so grateful for the high standard of care my mother is receiving and feel confident she is in a safe and nurturing environment. The staff are fantastic with my Mother and very supportive of my father and myself.
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Review from Michael A (Husband of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been resident in Valley Lodge Residential/Nursing EMH Home for over three years. During that time her dependence on the staff looking after her needs has increased significantly. However, her needs are fully met by staff in a kind, compassionate and cheerful manner. The staff are alert to
any medical conditions which may be developing and ensure that appropriate action is taken at the earliest opportunity. The food provided is of a very high standard. The domestic staff, cleaners and laundry workers do an excellent job in often difficult conditions.
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Review from Lee L (Relative of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a rapid decline of his dementia and mobility my uncle was placed into valley lodge. From our initial visit to his acceptance, the manager explained the whole process with professionalism and empathy. She and her staff helped with our own sense of failure having looked after him for the last
18 months, ensuring as smooth as possible transition for us all.
Initially, he was placed into the EMI side but it soon became evident that his situation required full time nursing. Again, the manager and deputy manager were awesome. He was transferred internally onto the nursing side, changing rooms along with his upgraded nursing requirements.
His room is lovely and the facilities are maintained to a high standard. The staff are so good and caring, from the cleaners, kitchen staff, laundry staff, maintenance staff, carers and nurses.
My husband and I can't say thank you enough.
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Review from J R (Daughter-in-law of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Valley Lodge is a caring home for my mother-in-law.
They provide a variety of activities; crafting, painting, cooking etc. for her to do.
She is well cared for and happy.
The staff are interested in my mother-in-law and take time to get to know her, so they can take an interest in her life and help
keep the memories alive.
Family is included in decisions made and we are always kept up to date with outside service involved with her care and welfare.
The staff are exceptional and hard working, from those who work in the kitchens, cleaning the premises, to hands on care. I can not thank them enough.
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Review from Paul R (Son of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
When my mam and I arrived last January, I thought what am I doing? But after a couple of hours I realised this was the right thing to do. Twelve months on, I and my auntie visit every week to see my mam so settled and happy it's a credit to the staff and management for everything they do. Also, I have
to say I also see what they do for the other residents.
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Review from Simon U (Son of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very caring place. All staff invested in providing best possible care tailored to the individual. Great setting- fabulous views. Ample parking for visitors. No complaints. Only downsides are tricky driveway in bad weather.
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Review from Yvonne J (Sister of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been a resident at Valley Lodge for a number of years. She has CBD and is nursed in bed. The staff are very supportive and friendly, that includes all staff. My sister is cared for and fed by the staff who do a great job. The home has a varied range of activities especially leading up
to special occasions and holidays. The catering can be specific for any special diets and needs, drinks etc are freely provided as are snacks. I would choose Valley Lodge always.
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Review from C C (Daughter of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident for a couple of years and has always had respectful and caring support. They are such a hard working and caring team, always providing more than just care going above and beyond. They show emotional warmth and hold a hand for my mum and family. The room is always clean tidy
and personal. Can't thank them enough.
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Review from A Y (Niece of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle resides at Valley Lodge and moved there about 7 months ago. He is extremely happy there, the staff are supportive and communicate regular activities at the home. Since my uncle, with dementia, has been there he has improved as he is less agitated and looks healthier and happier. From our experience
I would highly recommend this home.
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Review from Andrew P (Son of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident at Valley Lodge for 12 months. It was a difficult decision to put him into full time residential care. The Valley Lodge team helped with the transition and the support we received was excellent. Dad has actually improved, he is eating and his communication has improved,
all his needs are met. We have nothing but praise for the staff.
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Review from L D (Daughter of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The decor could do with updating, however the individual care provided to the residents is excellent, all individual needs are provided for and the all the staff from cleaners to carers to cooks to management provide a warm and caring environment.
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Review from R E (Daughter of Resident) published on 17 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an amazing home this is, as soon as you walk in you are greeted with smiles and waves. This is a home from home not only is my mum a part of a family here I am also a part of this family the staff are incredibly kind and caring and nothing I or my mum ask of them is too much.
Zero complaints
from me.
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Review from K O (Niece of Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Valley Lodge had a warm and homely atmosphere staff always made me feel welcome, they provided good care to my aunty. She was always treated with compassion and dignity, her needs were always met to a high standard. The manager and staff went above and beyond towards the end before she was transferred
to another home.
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Review from Sophie T (Granddaughter of Resident) published on 31 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience of Valley Lodge has been so magical thanks to the genuine love and care from everyone here! All the staff, carers, nurses, cook/chef and managers had all the time to ensure Grandma was comfortable, heard and loved. Although it's been a difficult time for us as a family, we have had nothing
but support and empathy and it's really made the end for us all so special. One not to be forgotten! Everyone goes above and beyond which is clearly a credit to them as individuals but also the support from management is a huge factor. Thank you for caring with such dignity, love and respect.
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Review from GillT (Daughter of Resident) published on 31 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was an unwelcome end for Mum having had a fall earlier in the year. She wasn't ready for residential care, however, the experience Mum and the whole family have had at Valley Lodge has been exceptional. From the first day to the last has been wonderful. All staff have made her final days the best
they could be. An extremely special place, the family are very grateful.
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Review from K M (Daughter of Resident) published on 24 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall I’m happy with the service provided. My dad is looked after and cared for reasonably well. However my concern is the mobile phone use of the staff. I just think it’s not professional for staff members to be sat with their heads in their phones! I have heard management pull staff up for being
on them but for me they should be in their lockers!
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Review from K H (Daughter of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great staff and quality of care to residents. Very caring with any illness or ailments.
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Review from B C (Sister of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been a resident at Valley Lodge for just over 2 years. During that time all staff, from catering, housekeeping and care workers, have got to know her and her likes and dislikes, treating her as an individual, with care and respect. For the last 12 months, she has had one-to-one care support
as there are times when her behaviour can be challenging due to the nature of her illness. The majority of staff supporting her are clearly naturally compassionate and learn how best to help her when she is distressed. The staff have also taken time to know family and friends and if we, as a family, have any concerns the senior staff and manager are always happy to take on board comments or worries and make changes if necessary. It's been nice to see the newly decorated walkways and garden areas and the updated resident's activities programme.
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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Valley Lodge Residential/Nursing EMH Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.866 for Valley Lodge Residential/Nursing EMH Home is calculated as follows: ( (262 Excellents x 5) + (34 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 299 Ratings = 4.866
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Valley Lodge Residential/Nursing EMH Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Danielle

Danielle Worthy

Job Title: Registered Manager Joined: 2014

I have worked within the Adult Health and Social Care sector for 18 years, i started working for this group in 2014, becoming the registered manager in 2017 after working my way up from a care assistant.


I am proud to work for a company that is able to recognise staffs achievements and encourage staff to excel in their own career.


This is a wonderful home with a fantastic team, and we are all committed to creating a happy, friendly atmosphere for all residents, giving them a new home with the support they need at this stage of their lives. We have a full activities programme so that residents can pursue their interests and enjoy an active lifestyle.


I am here to offer support to the residents, their families and the team. For anyone considering care for themselves or for a loved one, our doors are open for you to visit and meet the team.

Anwen

Anwen Roberts

Job Title: Deputy Manager Joined: 2016

Hello, my name is Anwen, I am the Deputy Manager here at Valley Lodge.


I started working here in 2016 as a care assistant, I have been lucky to have been provided with great opportunities to advance my career within this group.


I am passionate about working with the elderly and I am focused on providing the best possible care for them. It is wonderful to work with such a wonderful team that focus on providing a high standard of care and promoting a fulfilling life for all our residents.

Frequently Asked Questions about Valley Lodge Residential/Nursing EMH Home

What types of Care is Valley Lodge Residential/Nursing EMH Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Valley Lodge Residential/Nursing EMH Home have?

There are 34 Single Rooms.

What are the Facilities & Services at Valley Lodge Residential/Nursing EMH Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Valley Lodge Residential/Nursing EMH Home to the centre of Mold?

4.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Valley Lodge Residential/Nursing EMH Home to verify any information. View our terms and conditions. Valley Lodge Residential/Nursing EMH Home has an Enhanced Service - more info.