Pen-y-Garth EMI Residential & Nursing Home

Good care, friendly staff, very clean.

Exceeds expectations. Always a great atmosphere and clean and tidy. My dad's health has improved greatly since coming to Pen-y-Garth.

Attentive staff, friendly and approachable. Caring and give your loved ones the care deserved.

If you are considering continuing care for yourself or a family member I can highly recommend Pen-y-Garth to deliver an outstanding, consistent, high-quality standard of care. All residents are treated with the utmost dignity and compassion. The homely atmosphere lends further evidence to support this review.

Although the care is excellent, more staff are needed each day. Two on duty must stretch the care workers, especially as my husband is refusing to leave his room and forever on the call button, means they are forever running up and down the stairs. My husband can have a sensible conversation and would benefit from a care worker talking to him and keeping him company but they cannot spare the time. He uses a wheelchair and the lift is very small and very awkward to get him in and out. It is also a shame that the residents do not go out into the grounds - staff shortage again.

The staff are very friendly and caring, mum seems very content. The new extension and furniture have made a massive improvement to the look of the home.

Mum seems very happy at Pen-y-Garth. She eats extremely well and seems to have settled in very well. The staff are all very pleasant with her and mum is well looked after by them with all her basic needs taken care of. The routine at Pen-y-Garth seems relaxed and easy going with visiting times very flexible. I know that Mum is well taken care of and that makes me feel reassured.

My partner was admitted to Pen-y-Garth last November. It was a difficult time for us all but the staff and management were fully supportive and made the transition easier. My partner has been treated with love and care, they treat him with dignity and love. He has settled and the home's open door visiting enables me to visit whenever I can. I cannot praise the staff enough.

I cannot recommend Pen-y-Garth enough. Since my grandmother moved in the staff have been excellent. They have gone above and beyond. They keep us informed at all times. The premises are spotless. My grandma is settling in well.

When visiting the home I have found that all staff are pleasant and welcoming. The facilities are to an excellent standard, there is a very welcoming atmosphere.

Mum has been in here since May this year. She has been well cared for and has settled in well. The rooms are all light and airy. All the staff are very helpful and very caring. Nothing is too much trouble for them. We are very happy with the care.

My dad is very well cared for. The home is always spotlessly clean. All of the staff are friendly and supportive.

The staff are excellent. The manageress is wonderful and the food is restaurant quality.

Lovely home. Excellent manager and caring staff.

Staff were also very kind to my dad who died here 2 years ago.

He is unwilling to participate in any activities and appears to spend most of his time in his room - I have tried to encourage him to join in and socialise with everyone else. I work in a care home myself and understand how difficult this can be. - When visiting the staff/manager always seem friendly and polite - I can only comment on my findings for the few months he has been here amid all the alterations.

My family have also praised how welcome they feel when they visit.

I find my mother is very well looked after and seems very happy in herself. We are very pleased with how things are going.

Even though my mother has only been at Pen-y-Garth since February of this year, we cannot speak highly enough of this home. It is a very clean and friendly environment. Staff are exceptional and can't do enough for the residents. Everyone seems happy and settled there. I would recommend this care home to anyone.

She is happy and that makes me happy.