Erwhir Care Home

29/30 Longacre Road, Carmarthen SA31 1HL
Review Us
32 Reviews
  • Erwhir Care Home, Carmarthen
Show Erwhir Care Home on the Map

Care Provided by Erwhir Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 15 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £975
  • Self-Funded Residential Dementia Care: from £975
  • RESPITE Self-Funded Residential Care: from £975
  • RESPITE Self-Funded Residential Dementia Care: from £975

Fees are a baseline figure and are subject to change depending upon the Size of the Room allocated.

The price(s) shown are provided by the care home. Contact Erwhir Care Home for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Towy Haven Care Homes Ltd
  • Privately Owned

Person in Charge

  • Amanda Rees (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 1

Room Information

  • Single Rooms (13)
  • Couples/Companion Rooms (1)

Visiting

  • Visitors welcome at reasonable times of the day, avoid lunch times please if possible.

Parking

  • There is on road parking to the front of the building and on Springfield Road to the left of the home.

Are you the Owner/Manager of Erwhir Care Home? View your Advertising Options

Erwhir Care Home Reviews (32)

Over all time Erwhir Care Home has 32 reviews.

Overall Experience
  • 21
  • 11
  • 0
  • 0
  • 0
Date Published
  • 32
  • 0
  • 0
  • 0
  • 32
Reviewer Connection to Erwhir Care Home
  • 10
  • 8
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 32, showing 1-20
Review from sharon d (Friend of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Received a warm welcome from the staff on arrival to visit a friend. As it was tea time observed the staff with other residents. The junior staff (purple tops) ensured that all residents had what they wanted and attended to the ones that needed help. Nothing was too much trouble.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ian J (Son of Resident) published on 13 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can confidently recommend Erwhir. My mother was very well looked after during her almost six years at the home. Everything was conducted with respect and compassion and most importantly dignity towards the end of her life.
Overall, the care provided was excellent. The management was approachable
and understanding and Mum always felt safe and secure. The staff were very competent and friendly, nothing was ever too much trouble.
High housekeeping standards meant Mum’s room was always clean and her clothes well maintained. The variety and choice of foods were excellent too. Activities and celebrations happen throughout the year and are well organised and varied and a lot of fun.
All in all, a warm and inviting place and well worth visiting if you sadly need to consider a care home for a parent or loved one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Cade M (Great-grandson of Resident) published on 10 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My great Grandmother was a resident in the home for a while and the staff were absolutely brilliant. They treated her with great respect and care, and I truly can’t thank them enough. It’s a beautiful home and she truly enjoyed her stay there among all of the residents and staff. I can not recommend
this home enough for anyone looking into residential care.
Reply from Amanda Rees, Registered Manager at Erwhir Care HomeMay Thanks for your kind review, your great grandmother was a lovely lady.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Melanie T (Daughter of Resident) published on 10 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad has been a resident since November last year.
Staff are friendly dad seems happy it feels like a home not an institution.
He is well cared for, enjoys the food, there are social activities should he wish to join in.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David N (Son of Resident) published on 10 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepdad has been a resident here for about 5 years and loves living there. My mum was also a resident until she passed away two years ago. I can’t speak highly enough about the home, management and staff. They really do care about each individual and their needs. Would highly recommend Erw Hir to
anyone looking for a top-class, safe and happy environment for their elderly loved ones.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen H (Daughter of Resident) published on 24 January 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
During the month of December, Erwhir laid on many events for the residents, eg singers and quizzes; the Christmas decorations were beautiful again this year. It all helped to give the home a real Christmas atmosphere. Unfortunately, Mum was unable to come to us this year but the Christmas Dinner she
had was superb. I can honestly say that all the staff go out of their way to make sure that the residents are happy, contented, and well cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Melissa F (Granddaughter of Resident) published on 19 January 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Gran has been in the care of Erwhir for 2 years and we cannot fault the care they give her, all carers show a duty of care to the service users, the home take care of my gran's hair appointments and podiatrist.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H E (Niece of Resident) published on 19 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle resides at Erwhir Care Home, he has been there for the past two years. I am very happy with the care he is receiving. He has a lovely bedroom and the home itself feels like a home from home. Every time I visit my Uncle, the staff are always very welcoming and nothing is a trouble to them. They
have a lot of entertainment at different times of the year, and especially at Christmas. I cannot fault the care he has had over the Covid period. The Manager and the staff are professional and dedicated to their work.
I would highly recommend Erwhir as a Care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steven M (Nephew of Resident) published on 19 January 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
During my visits, I am always impressed with the cleanliness of the home. It is always very clean and presentable. The staff are always helpful and will let me know how my Aunty is. The last year must have been particularly difficult for everyone concerned and I think the staff have coped very well.
I have never had any issues arranging visits during this difficult time for instance.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S S (Daughter of Resident) published on 13 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was spending her first Christmas in the home and was worried about how she’d be without her family around her. The staff were absolutely fantastic, making sure that she was wearing something nice and was enjoying herself. She was entertained by the staff all day so that she didn’t miss us too
much. The food was fantastic and when I got to speak to her later in the day she was really happy. It put our minds at rest as we too were concerned about how she’d be.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ruth L (Granddaughter of Resident) published on 23 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The last 15-months have been hard for us all, but throughout the whole time, we have been overwhelmed by the care and support given to our grandfather. The manager and staff at the home have gone that extra mile to ensure the safety of all the residents during the pandemic. We cannot thank them enough.
The care they have provided has been nothing short of exceptional.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David L (Brother of Resident) published on 22 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My sister has been a resident of Erwhir for ten years during which my wife and I have had nothing but respect for the staff, especially during the worrying covid peak period. Like other residents, we were unable to visit for nearly four months. We looked forward to seeing my sister but my wife was struck
down by a painful illness that has prevented the 80-mile round trip. The staff have continued to be extremely cooperative in keeping us in regular touch with my sister's condition by phone and we have nothing but thanks for their patience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jacqui J (Daughter of Resident) published on 22 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was resident in the home. She had vascular dementia, some days, she was normal, while other days, she could be argumentative and not herself. No matter what she was like, the staff were wonderful with her. They always had a smile and were extremely patient with her and persuaded her to do
what she needed to do either going for a meal or to her room etc. I fully trusted the staff at the home to care for my mother. This trust was well-founded.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David W (Friend of Resident) published on 22 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff were friendly, helpful, efficient and appeared very competent. The Covid safety procedures in place seemed both appropriate and adhered to, and at no time did I feel uncomfortable whilst on the property. My friend always spoke very highly of the care he was given and how lucky he was to be
so well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elizabeth L (Sister of Resident) published on 22 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
She has been in this care home for the last ten years after suffering a stroke. She has been made very comfortable and all her needs have been taken care of. She always seems to be very happy, and we always have a sing-song together when we visit.
We have always been made welcome when we visit, and
her room is always fresh and clean.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David N (Son of Resident) published on 21 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn’t be happier with the staff and the standard of care provided. My mum and step-dad are very happy residents, and it is a great relief to the family that they are in such a good home. Everything possible has been done to keep them safe and well during the pandemic. The home has facilitated visits
as well as humanly possible.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lynne S (Daughter of Resident) published on 21 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Erwhir has proved to be the best place that my mother could be during this most difficult time. Everyone has ensured that all the residents have remained safe and extremely well cared for, despite current difficulties.
All the staff have proved themselves to be competent and capable, and the individual
needs of all the residents are always high on the agenda.
Overall the home is of a very high calibre.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jenny W (Great-Niece of Resident) published on 21 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The management and staff of Erwhir Care Home are professional, compassionate and extremely welcoming, whilst providing the residents with the utmost standard of care.
Excellent availability of communication via telephone with management, staff and residents, especially during the difficult times that
have been caused by the Covid pandemic.
I cannot thank the management and all the staff enough for their kind and caring support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carmen B (Daughter of Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy that my Mum is at Erwhir where she is treated with the respect and dignity she deserves. Her needs and wishes are taken into consideration. The staff are helpful, friendly and one is always greeted with a smile. Residents are approached quietly and respectfully. Her room is smallish
but cleaned regularly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter G (Son of Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent very happy to have my mother in Erwhir Care Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 2 Jun 2026
Well-being
Good
Care and Support
Good
Environment
Requires Improvement
Leadership and Management
Requires Improvement
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (2)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Erwhir Care Home

What types of Care is Erwhir Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Erwhir Care Home have?

There are 13 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Erwhir Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Erwhir Care Home to the centre of Carmarthen?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Erwhir Care Home to verify any information. View our terms and conditions. Erwhir Care Home has an Basic Service - more info.