Erwhir Care Home

Received a warm welcome from the staff on arrival to visit a friend. As it was tea time observed the staff with other residents. The junior staff (purple tops) ensured that all residents had what they wanted and attended to the ones that needed help. Nothing was too much trouble.

All in all, a warm and inviting place and well worth visiting if you sadly need to consider a care home for a parent or loved one.

My great Grandmother was a resident in the home for a while and the staff were absolutely brilliant. They treated her with great respect and care, and I truly can’t thank them enough. It’s a beautiful home and she truly enjoyed her stay there among all of the residents and staff. I can not recommend this home enough for anyone looking into residential care.

He is well cared for, enjoys the food, there are social activities should he wish to join in.

My stepdad has been a resident here for about 5 years and loves living there. My mum was also a resident until she passed away two years ago. I can’t speak highly enough about the home, management and staff. They really do care about each individual and their needs. Would highly recommend Erw Hir to anyone looking for a top-class, safe and happy environment for their elderly loved ones.

During the month of December, Erwhir laid on many events for the residents, eg singers and quizzes; the Christmas decorations were beautiful again this year. It all helped to give the home a real Christmas atmosphere. Unfortunately, Mum was unable to come to us this year but the Christmas Dinner she had was superb. I can honestly say that all the staff go out of their way to make sure that the residents are happy, contented, and well cared for.

My Gran has been in the care of Erwhir for 2 years and we cannot fault the care they give her, all carers show a duty of care to the service users, the home take care of my gran's hair appointments and podiatrist.

I would highly recommend Erwhir as a Care home.

During my visits, I am always impressed with the cleanliness of the home. It is always very clean and presentable. The staff are always helpful and will let me know how my Aunty is. The last year must have been particularly difficult for everyone concerned and I think the staff have coped very well. I have never had any issues arranging visits during this difficult time for instance.

My Mum was spending her first Christmas in the home and was worried about how she’d be without her family around her. The staff were absolutely fantastic, making sure that she was wearing something nice and was enjoying herself. She was entertained by the staff all day so that she didn’t miss us too much. The food was fantastic and when I got to speak to her later in the day she was really happy. It put our minds at rest as we too were concerned about how she’d be.

The last 15-months have been hard for us all, but throughout the whole time, we have been overwhelmed by the care and support given to our grandfather. The manager and staff at the home have gone that extra mile to ensure the safety of all the residents during the pandemic. We cannot thank them enough. The care they have provided has been nothing short of exceptional.

My sister has been a resident of Erwhir for ten years during which my wife and I have had nothing but respect for the staff, especially during the worrying covid peak period. Like other residents, we were unable to visit for nearly four months. We looked forward to seeing my sister but my wife was struck down by a painful illness that has prevented the 80-mile round trip. The staff have continued to be extremely cooperative in keeping us in regular touch with my sister's condition by phone and we have nothing but thanks for their patience.

My mother was resident in the home. She had vascular dementia, some days, she was normal, while other days, she could be argumentative and not herself. No matter what she was like, the staff were wonderful with her. They always had a smile and were extremely patient with her and persuaded her to do what she needed to do either going for a meal or to her room etc. I fully trusted the staff at the home to care for my mother. This trust was well-founded.

All staff were friendly, helpful, efficient and appeared very competent. The Covid safety procedures in place seemed both appropriate and adhered to, and at no time did I feel uncomfortable whilst on the property. My friend always spoke very highly of the care he was given and how lucky he was to be so well looked after.

We have always been made welcome when we visit, and her room is always fresh and clean.

Couldn’t be happier with the staff and the standard of care provided. My mum and step-dad are very happy residents, and it is a great relief to the family that they are in such a good home. Everything possible has been done to keep them safe and well during the pandemic. The home has facilitated visits as well as humanly possible.

Overall the home is of a very high calibre.

I cannot thank the management and all the staff enough for their kind and caring support.

I am very happy that my Mum is at Erwhir where she is treated with the respect and dignity she deserves. Her needs and wishes are taken into consideration. The staff are helpful, friendly and one is always greeted with a smile. Residents are approached quietly and respectfully. Her room is smallish but cleaned regularly.

Excellent very happy to have my mother in Erwhir Care Home.