Llys Newydd Care Home, Ammanford, Carmarthenshire
Llys Newydd Care Home, Ammanford, Carmarthenshire
Llys Newydd Care Home, Ammanford, Carmarthenshire

Located within a residential area of Ammanford, Llys Newydd Care Home is a purpose built 35 bedded accommodation offering Dementia, Residential and Respite care.

At Llys Newydd Care Home Residents have a choice of lounge areas with scenic views across the beautiful Welsh countryside and which also feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms; some rooms also have views across the garden.

Chefs at Llys Newydd pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Lynwen Summers (Home Manager)

Local Authority / Social Services: Carmarthenshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 35 Service Users

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 35

Rooms with ensuite WC: 8

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Gardens for residents • Television point in own room

Latest Care and Social Services Inspectorate Wales* Report on Llys Newydd Care Home: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Bed Vacancies

posted 31 Oct 2017

Please contact us for information regarding our bed availability

Reviews

9.7 Llys Newydd Care Home has a Review Score of 9.7 (9.708)

The Review Score of 9.7 (maximum of 10) for Llys Newydd Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Llys Newydd Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.708 for Llys Newydd Care Home is calculated as follows: ( (150 Excellents x 5) + (45 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 202 Ratings = 4.708

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Llys Newydd Care Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 9 Reviews ÷ 7 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Llys Newydd Care Home?

  • Extremely LIKELY
    14
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Llys Newydd Care Home

  • Daughter of Resident/Service User
    7
  • Niece of Resident/Service User
    3
  • Wife of Resident/Service User
    2
  • Grandson of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

Every time I go to see my husband I find all the staff are so very kind and show great care to the residents.
My husband said he is safe, that meant a great thing to hear this.

How likely would you be to recommend Llys Newydd Care Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

He seems to have no problems in going and sleeping there. All the staff welcome him immediately by name and lots of smiles. I would appreciate a bit more attention to showers. Other than that, it seems excellent.

How likely would you be to recommend Llys Newydd Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Claire Hurworth, Careline Manager at Llys Newydd Care Home responded to this review on 13 Nov 2017:

At every HC one home, we encourage all permanent and respite residents to follow good personal hygiene routines and we support and assist where necessary, in some cases residents decline or become distressed and in these cases, we can not force them to bathe or wash. If this is an issue on more than one occasion we review this with the NOK to ensure good continuity of care and more experienced staff members are assigned to the residents care in the hope moving forward a personal hygiene plan can be put in place that the resident is happy with.

My mother was a resident at Llys Newydd Care Home. In July she became unwell and over a week deteriorated. I cannot express how amazing the staff were during this time. My mother was given such care and attention by all. We were with my mother for four days until she died. During this time we were treated with such respect and given so much support. I cannot express our gratitude as a family to the team at Llys Newydd. We will not forget their kindness to us but more importantly the kindness, respect and care shown to my mother during this time

How likely would you be to recommend Llys Newydd Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff are friendly and helpful, have treated my aunt with dignity and respect.
My aunt always appears well looked after in appearance and hygiene. Well looked after in her palliative care. I have nothing but gratitude and admiration for them.

How likely would you be to recommend Llys Newydd Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Excellent care home, my aunt enjoys staying here and is always full of stories.

How likely would you be to recommend Llys Newydd Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Llys Newydd Care Home is a wonderful well run home with excellent staff.
They have made my grandfather feel welcome and helped him settle into what he now knows as his home.
The staff keep me regularly updated with his health and any changes. I have no doubt that they have his best interests at heart.

How likely would you be to recommend Llys Newydd Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

For 5 years my father was cared for with loyalty, dignity and professionalism.

Staff were exceptionally kind to us all and they will always be remembered by our family.

How likely would you be to recommend Llys Newydd Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Satisfactory

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My mother was a resident at Llys Newydd for around 4 years and during that time, she was content and well cared for. I was always treated by both staff and management in a friendly, welcoming way.
Early in December, my mother's condition deteriorated and she died in their care. We were with her at the time of her death and cannot thank enough the young carer on duty that night for her compassion and support to us.

Please pass on out gratitude to the staff of Llys Newydd.

How likely would you be to recommend Llys Newydd Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Looking for long term stay. This home was the first we visited. Immediately felt a good atmosphere, with caring staff. Since the resident has been here, he has been kept clean and tidy. The most impressive things are the activities on offer. Daily orientation that offers good stimulation. We visit regularly and are very impressed with how clean the home is and all the clients appear well cared for and content.

How likely would you be to recommend Llys Newydd Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This care home is the best I've ever seen. The staff are all brilliant, so kind, patient and helpful. The atmosphere is bright. The residents come first and foremost. I like the fact there are a couple of resident cats which make it more of a home.

How likely would you be to recommend Llys Newydd Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

A friendly and efficient way. Residents very contented and happy. Relatives delighted with the care given. Very able and friendly staff. Visitors were welcomed and offered tea when residents partook. My wife being one of the residents and an ex-nursing sister never complained.

How likely would you be to recommend Llys Newydd Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I could not be happier with the care that my mother is receiving at Llys Newydd Care Home. Every carer treats her with respect, dignity, and concern. As a career nurse, my mother has very high standards of nursing care. She is happy in the home and her health has improved considerably during her time there.
As well as the personal care she has received, I am also impressed by the activities offered at the home for the Residents' recreation. It seems there are varied and frequent recreational activities, which help with the mental health of the residents. I was able to meet Robbie the Pony today, who came into the lounge to visit with everyone.
I should also mention the sunny disposition of the carers. They seem happy in their jobs, and nothing is too much trouble for them. That translates to a positive atmosphere throughout the home, which is comforting to those of us who have a loved one there.
I am grateful that my mam is in a place worthy of her. What more could I ask for?

How likely would you be to recommend Llys Newydd Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Everything about Llys Newydd is first class, from the first welcome at the front door to the food and of course, the care. The staff are friendly and welcoming and are clearly dedicated to ensuring that everyone is comfortable, secure and happy. My mum has only been there a short while but the difference in her posture and alertness is staggering. I wouldn't hesitate to recommend Llys Newydd very highly indeed.

How likely would you be to recommend Llys Newydd Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

On entering a care home residents must realise that they are part of the community and must behave as such. Selfish self centred behaviour cannot be tolerated. Remember that the care home is there to help you, but you must do as much as you can to help yourself. It is a good choice at the end of your day when you cannot look after yourself.

How likely would you be to recommend Llys Newydd Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mam has settled well into daily life at Llys Newydd Care Home have over the last year. The care is very good monitoring her weight regularly, which was very low on entry after a hip fracture. The food is very good with an excellent chef. The lounge is always spotlessly clean and warm all the time, it is a large pleasant room with triple aspect and sun shining in all day. The care home was very accommodating to us last week when the family got together to celebrate mum's 90th Birthday. The facilities for tea and coffee were set up for us in the dining room and a cake was baked by the chef for all the residents.

How likely would you be to recommend Llys Newydd Care Home? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

This care home, in a word, wonderful. The staff are very compassionate, experienced, professional and very approachable. They provide a very clean, well ordered and modern facility. The food is excellent and they do their utmost to provide a superb level of care.

How likely would you be to recommend Llys Newydd Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My sister has been a resident for one year and nine months. I'm that time she has settled down well. All the staff are kind and attentive. The food is varied. There will always be minor niggles in a home but these have all been dealt with promptly and do not cause a problem. I could never thank the staff for their care of my sister as it is something i could not do myself. All the staff are hard working and look after the residents in their care.

How likely would you be to recommend Llys Newydd Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Care Homes Wales 2017

Recipient: Llys Newydd Care Home

Date: Saturday 01 Apr 2017

more details

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

Lynwen

Lynwen Summers

Job Title: Home Manager

Joined: 2017

Description:

Introducing – Lynwen Summers
Home Manager at- Llys Newydd

What does kindness mean to you?

“Kind care involves providing someone with complete choice over their life and then respecting and honouring the choices they make.”

Lynwen is a registered manager with many years’ experience in providing care and support for older and younger people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.

Lynwen Has worked in both Scotland and the local area of Carmarthenshire for many years.

Lynwen shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Llys Newydd.

When asked what she enjoys most about her role, Lynwen said: “The best part of my job is having time to sit down and talk to Residents, which enables us to provide them with the best possible care.”

Outside of work, Lynwen likes to spend time with her family and keeps active.

If you would like to find out more information about Llys Newydd Care Home, Lynwen has an ‘Open Door Policy’ and would be pleased to welcome you for an informal chat.

You can contact Lynwen on; 01269 832472 or via email on; LlysNewydd.manager@hc-one.co.uk

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Llys Newydd Care Home