






Monkstone House is a well-established, family-run residential care home in Porthcawl, providing high-quality, person-centred care for up to 41 older people. Set in a large, characterful property overlooking Locks Common, the home offers a peaceful environment with views across the Bristol Channel.
The home focuses on creating a warm, homely atmosphere where residents feel safe, respected, and valued. Support is provided for individuals with a range of needs, including dementia and...
Care Provided by Monkstone House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Monkstone House for full pricing details and T&Cs.
Contact Monkstone House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- J & P Residential Homes Ltd
- Private Owned
Person in charge
- Paula Aplin-Jones(RI)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (37)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (8)
Visiting
- VISITING NOTICE Please be advised that friends and family are welcome to visit Monkstone. However, to reduce any disruption to residents and staff during busy periods of the day, the team would ask that there are NO visitors: Before 10am During lunch: 12:30pm to 1:30pm During tea: 17:00pm to 18:00pm After 10pm Thank you for your cooperation.
Parking
- Parking is available at the rear of the home, including wheelchair-accessible access from the car park. Additional parking is available on the street directly outside the property. The main entrance is on the side of the building and has two steps.
Monkstone House Reviews (24)
Monkstone House has a Review Score of 9.9 (9.893) out of 10, based on 23 reviews in the last 2 years.
Over all time Monkstone House has 24 reviews.
Monkstone House has a homely feel and is decorated nicely for Christmas and other special occasions. The staff who work there are very helpful, and nothing is too much trouble. It seems to be well run, and the visitors' room has come in very handy, as you are welcome to have a cup of tea and homemade cake. The garden is immaculate and wheelchair friendly with plenty of places to sit. Communication is good, and all the residents look happy and settled. The weekly live singer is a hit, and I've also been present when there has been Sunday church services. Monkstone House has a lovely feel and I've been happy with the care Dad is receiving. ,
My uncle was a resident at Monkstone House for three years until he passed away. When he first got there, he settled in quite quickly in the home-from-home atmosphere. During his time there, he was made to feel comfortable and safe. His every need met by friendly, familiar faces, he was treated with kindness, compassion and respect. Our family were very pleased and reassured by the excellent care he received. We were able to visit at any time, were made welcome and felt supported. I will be forever thankful for the care and support my uncle and family received from staff and management, and we highly recommend Monkstone House Care Home.
My dad has been in Monkstone House for 16 months.He has settled very well and is happy. The staff are all very friendly and helpful. They are so good with my father and tending to his individual needs. The location is great and we are able to take him out in a wheelchair when the weather is fine. I would recommend Monkstone House.
Acknowledging our concern, they were able to offer day care initially, before permanent place was available. This served 2 purposes, to keep mum safe and cared for, but also eased the transition to residency.
The facilities and team felt like home to her, her new home. The activities, kept her amused, and support always on hand, or friendly chats.
As her care needs expanded, again the team were so supportive for her, and visiting family, and regular comms on doctors/nurses' recommendations.
Sadly mum's condition deteriorated, and we could really see the compassion and care they had in those last days, and heartfelt support to our family.
This is an excellent place, with excellent caring staff. I am so grateful mum got to spend 3yrs or so in such comfortable surroundings.
TY
I'm very happy with the care my Father receives at Monkstone house, my Father seems quite content being there.Whenever I wish to take my Father out of the home the staff have him ready at short notice ,nothing seems too much for any of the staff, all the staff involved with Dad are so helpful and understanding of his requirements.I can leave my Father knowing he is in very safe hands.The care and reassurance I witness on a regular basis when visiting is quite remarkable I'm not sure if they realise how important a job they are doing for families of residents as well as the residents themselves.The activities they involve residents with and artists they have visit is a bonus.
Everything we have to do with the home is excellent.
The staff are very approachable and are happy to chat and help with any concerns we have concerning my Dads illness.
Overall we as a family couldn't be happier with the care my dads receives at Monkstone House thanks to all the lovely staff.
I am happy that Derek is receiving a very high standard of care at Monkstone house.Since his admission September 2021,Derek has been cared for with kindness from all the staff.Due to his deteriorating health he has been bedriddenfor many weeks.He has been cared for with respect and kindness.All his needs are being met and i am satisfied this will continue.
Mum has been with Monkstone House since March 2026 and even though it's only been a few weeks we have been happy with the staff and management who are helpful and supportive. They helped make mum's transition smooth and she seems content and we can see she has taken part in the activities held, which pleased us as we wondered if she would. I feel mum is cared for in a warm and friendly environment and any questions I've had were answered quickly. Of the care homes we visited while deciding we felt Monkstone had a nice outlook and pleasant surroundings with a homely feel. So far I've been very pleased.
My mother was a resident at Monkstone House for 8 years until she passed away. Throughout that time she received wonderful care. It is a genuine home from home and staff had said to me that their attitude is that 'residents don't live where the staff work, but the staff are privileged to work in the residents' home'. There is a friendly atmosphere and families are always welcome. It is clean, fresh, nicely decorated and comfortable. Mum enjoyed crafts, and music activities including Christmas events and other celebrations, and making the most of the garden during the summer months. The care and support that Mum, and our family had during the Covid pandemic was exemplary. During the final few years of Mum's life when she had more advanced dementia she was treated with utmost respect and kindness. We knew all the staff working there, as there wasn't a high staff turnover, and Mum felt safe with familiar faces and surroundings. I can highly recommend Monkstone House.
My mother was in Monkstone house for just over five years and never we felt there was anything amiss about her care, in fact we can not praise it enough. The only small issue was that we would have liked more regular updates on her current levels onthe progression of her condition, but whenever we asked the information was always forthcoming.
From our perspective the Home is kept spotlessly clean and the staff, without exception, are friendly and supportive to the visitors. They treat my mother with kindness and respect and she feels safe in the Home. The Home has regular activities and events such as singers coming in. I have no complaints.
My mother was in Monkstone house from Sept 2020 to Nov 2022. She didnt really want to go into a care home but unfortunately couldn't cope at home alone. Luckily my motherinlaw was also in Monkstone House so it made it a bit easier for her. My mother soon made many friends Management and staff were very responsive and helpful and my mother was looked after very well. She enjoyed the activities, arts and crafts, plus having her hair done and the bible readings. Staff were amazing during my mothers end of life care and her passing. We as a family couldn't thank them enough for their support. I would recommend Monkstone House Care Home.
I found all the staff to be very professional but still approachable. Nothing too much trouble, even down to taking him clean clothes and collecting dirty clothes from hospital. I do'nt live near so was so pleased that we found this carehome as I was very confident that he was well looked after.
He had many medical problems that they dealt with.He had spent a long time in hospital prior to moving here and they took time to make sure he settled in well. Wouldn't hesitate in recommending this carehome to anyone. Thanks again to all the staff.
Mum was always very presentable , her clothes and her bedroom and bathroom were spotless. It is never an ideal family situation when a parent has to go into residential care. I felt that the transition was very well managed with mum first visiting for lunch. Then being allowed to take many personal belongings and some furniture with her helped.
I felt that Monkstone had really good communication with all the extended family and were totally approachable .
My mum has been at Monkstone Care Home for over four years now, and the care she has received has been nothing short of exceptional. From day one, the team has supported her through everything, always showing genuine compassion, patience, and understanding, no matter the situation.
From the management team through to the care staff, her needs are consistently met with kindness and professionalism. Just as importantly, her wishes and preferences are always respected-nothing is ever too big or too small to be given proper care and attention.
My mum truly loves living there, which brings an enormous sense of comfort to our family. It's not just a care home to her-it's her home. Knowing that she is safe, happy, and so well looked after has lifted a huge weight from my shoulders.Thank you to everyone involved.
My father spent the last few weeks of his life in Monkstone House. Throughout this time I was constantly impressed with how caring all staff members were, both to my dad and also to us, the family. They kept us updated about Dad's condition throughout and made us feel we were not dealing with this difficult situation alone and were there to support both Dad and ourselves through what was a very sad time. I feel Dad could not have had better care any where else.
My mother has been living in Monkstone House now for 9 months and during that time has been shown respect and patience. The staff are friendly and helpful, and I have been grateful for their advice and support.
Mum has been with Monkstone House since May 2025. I have found all staff and management to be professional, attentive and supportive. Whenever I have had queries they have been resolved speedily. Mum is being well cared for in a lovely environment, and communication with me excellent whenever there have been health related issues. Highly recommended
This care home took care of my step mum for 2 years during her Alzheimer's illness. The care she received was absolutely fantastic. She wanted for nothing as the staff cared for her every need and kept us informed of her wellbeing. Thank you so much
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

Mrs Paula Aplin-Jones has been the Responsible Individual since 2007 and is also a Director of J & P Residential Homes Ltd. She holds overall accountability for governance, financial oversight, and the ongoing development and quality of the service.
Regular quality assurance is maintained through quarterly visits and the completion of a Quality of Care Review (Regulation 80). These reviews incorporate feedback from residents, relatives, and staff, alongside analysis of incidents, complaints, audits, and service outcomes. Any identified improvements are actioned promptly in collaboration with the Registered Manager.
Formal quarterly meetings are held between the Responsible Individual and Registered Manager to review staffing, risk, training, complaints, and service development, ensuring clear accountability and regulatory compliance.
Ongoing engagement is encouraged through regular staff meetings, resident meetings, and questionnaires, alongside an open-door approach that promotes feedback and continuous improvement. Residents are supported to share ideas around activities, meals, and daily life within the home.
All policies and procedures are reviewed annually in line with current legislation and best practice. Care records and personal information are managed in accordance with GDPR and relevant regulations, ensuring confidentiality, security, and appropriate access at all times.
Mrs Aplin-Jones also maintains active involvement within the care sector through local provider meetings and industry updates, ensuring the service remains informed and forward-thinking.
Frequently Asked Questions about Monkstone House
What types of Care is Monkstone House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Monkstone House have?
There are 37 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Monkstone House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Monkstone House to the centre of Porthcawl?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Monkstone House to verify any information. View our terms and conditions. Monkstone House has an Enhanced Service -more info.