Monkstone House

My father spent the last few weeks of his life in Monkstone House. Throughout this time I was constantly impressed with how caring all staff members were, both to my dad and also to us, the family. They kept us updated about Dad's condition throughout and made us feel we were not dealing with this difficult situation alone and were there to support both Dad and ourselves through what was a very sad time. I feel Dad could not have had better care any where else.

My mother has been living in Monkstone House now for 9 months and during that time has been shown respect and patience. The staff are friendly and helpful, and I have been grateful for their advice and support.

Mum has been with Monkstone House since May 2025. I have found all staff and management to be professional, attentive and supportive. Whenever I have had queries they have been resolved speedily. Mum is being well cared for in a lovely environment, and communication with me excellent whenever there have been health related issues. Highly recommended

This care home took care of my step mum for 2 years during her Alzheimer's illness. The care she received was absolutely fantastic. She wanted for nothing as the staff cared for her every need and kept us informed of her wellbeing. Thank you so much

My father was resident in Monkstone House for the last 7 months of his life in 2017 when his dementia became too advanced for my elderly mother to cope with at home. She inspected many care homes before deciding that the family run/owned Monkstone House was the only one that was a suitable and caring environment for him. This was borne out by the care my father received up to his death in September 2017.

Sadly my mother also developed dementia and in 2021 it became clear that she was no longer able to live independently. It was a no-brainer to arrange for her also to become a Monkstone resident. My mother has been there since 2021 and has been well-cared for, well-fed and entertained. She is now 92, has advanced dementia but is contented and clearly feels safe and secure.

The staff are well-trained, caring and empathetic. There appears to be low turnover (several remember my father who died in 2017) which indicates a happy working environment. So glad we picked Monkstone

Would recommend this care home to anyone for their family members who require extra care and support.

Thank you all.

I was always extremely happy with all the care provided for my father while he was being cared for at Monkstone House. All the staff are friendly and welcoming and treated with my Dad with the utmost respect. it definitely was a "home" from "home" for my dad and all the family. Thank you.