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Monkstone House

1 Locks Common Road, Porthcawl, Bridgend CF36 3HU
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Monkstone House, Porthcawl
Monkstone House, Porthcawl
Monkstone House, Porthcawl

Monkstone House is a well-established, family-run residential care home in Porthcawl, providing high-quality, person-centred care for up to 41 older people. Set in a large, characterful property overlooking Locks Common, the home offers a peaceful environment with views across the Bristol Channel.

The home focuses on creating a warm, homely atmosphere where residents feel safe, respected, and valued. Support is provided for individuals with a range of needs, including dementia and...  

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Care Provided by Monkstone House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,200£1,300 - £1,300
Residential Dementia Care£1,200 - £1,200£1,300 - £1,300

Permanent residential care starts from £1,200 per week and respite care from £1,300 per week. Fees are dependent on individual care needs following assessment. For availability, assessments or further information, please call or email us and our friendly team will be happy to assist.

Contact Monkstone House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • J & P Residential Homes Ltd
  • Private Owned

Person in charge

  • Paula Aplin-Jones (RI)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (8)

Visiting

  • VISITING NOTICE Please be advised that friends and family are welcome to visit Monkstone. However, to reduce any disruption to residents and staff during busy periods of the day, the team would ask that there are NO visitors: Before 10am During lunch: 12:30pm to 1:30pm During tea: 17:00pm to 18:00pm After 10pm Thank you for your cooperation.

Parking

  • Parking is available at the rear of the home, including wheelchair-accessible access from the car park. Additional parking is available on the street directly outside the property. The main entrance is on the side of the building and has two steps.

Monkstone House Reviews (25)

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9.9

Monkstone House has a Review Score of 9.9 (9.898) out of 10, based on 24 reviews in the last 2 years. Over all time Monkstone House has 25 reviews.

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Review from A R (Daughter of Resident) published on 31 March 2026 Submitted via Website
Overall Experience

This care home took care of my step mum for 2 years during her Alzheimer's illness. The care she received was absolutely fantastic. She wanted for nothing as the staff cared for her every need and kept us informed of her wellbeing. Thank you so much

Reply from Ben Jones, Director at Monkstone House

Thank you, Angela, for your lovely review. It was a privilege to care for your step mum, and your kind words mean a great deal to everyone at Monkstone House.

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Review from Fiona G (Daughter of Resident) published on 17 August 2025 Submitted via Website
Overall Experience

My father was resident in Monkstone House for the last 7 months of his life in 2017 when his dementia became too advanced for my elderly mother to cope with at home. She inspected many care homes before deciding that the family run/owned Monkstone House was the only one that was a suitable and caring environment for him. This was borne out by the care my father received up to his death in September 2017.

Sadly my mother also developed dementia and in 2021 it became clear that she was no longer able to live independently. It was a no-brainer to arrange for her also to become a Monkstone resident. My mother has been there since 2021 and has been well-cared for, well-fed and entertained. She is now 92, has advanced dementia but is contented and clearly feels safe and secure.

The staff are well-trained, caring and empathetic. There appears to be low turnover (several remember my father who died in 2017) which indicates a happy working environment. So glad we picked Monkstone

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Review from K B (Daughter of Resident) published on 5 August 2025 Submitted via Website
Overall Experience
My mum has been in Monkstone house for nearly 3years, we have found all the staff caring and patient and their support to us as a family has been invaluable from the time she went in, helped her to settle in quickly until she recently passed away. Her whole care has been second to none during which has been a difficult time for our family.

Would recommend this care home to anyone for their family members who require extra care and support.

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Review from P H (Son of Resident) published on 30 July 2025 Submitted via Website
Overall Experience
It is almost impossible to put into words my gratitude and admiration for the care and compassion shown by every single person at Monkstone involved in caring for my mother who passed away earlier this month at the age of 97, after 8 years in Monkstone, with severe dementia and Alzheimer's.
The environment always appeared more like a private residence than a care home. The staff were invariably friendly, interested and supportive. As I did not live locally, I used to call every couple of weeks in between visits and no matter who answered the phone, the individual always knew where and how my mother was, whether she had slept well and what sort of mood she was in. It is testament to their standards that during the Covid pandemic, not only did my mother not contract the virus, but, as far as I am aware, nor did a single resident.For me, the most important consideration of all was knowing absolutely that my mother was safe and being treated with kindness and compassion.

Thank you all.

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Review from Alison L (Daughter of Resident) published on 9 November 2016 Submitted via Website
Overall Experience

I was always extremely happy with all the care provided for my father while he was being cared for at Monkstone House. All the staff are friendly and welcoming and treated with my Dad with the utmost respect. it definitely was a "home" from "home" for my dad and all the family. Thank you.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 10 November 2025
  • Well-being
    Good
  • Care and Support
    Good
  • Environment
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (2)

Paula Aplin
Paula AplinJob Title Responsible IndividualJoined 2007

Mrs Paula Aplin-Jones has been the Responsible Individual since 2007 and is also a Director of J & P Residential Homes Ltd. She holds overall accountability for governance, financial oversight, and the ongoing development and quality of the service.

Regular quality assurance is maintained through quarterly visits and the completion of a Quality of Care Review (Regulation 80). These reviews incorporate feedback from residents, relatives, and staff, alongside analysis of incidents, complaints, audits, and service outcomes. Any identified improvements are actioned promptly in collaboration with the Registered Manager.

Formal quarterly meetings are held between the Responsible Individual and Registered Manager to review staffing, risk, training, complaints, and service development, ensuring clear accountability and regulatory compliance.

Ongoing engagement is encouraged through regular staff meetings, resident meetings, and questionnaires, alongside an open-door approach that promotes feedback and continuous improvement. Residents are supported to share ideas around activities, meals, and daily life within the home.

All policies and procedures are reviewed annually in line with current legislation and best practice. Care records and personal information are managed in accordance with GDPR and relevant regulations, ensuring confidentiality, security, and appropriate access at all times.

Mrs Aplin-Jones also maintains active involvement within the care sector through local provider meetings and industry updates, ensuring the service remains informed and forward-thinking.

Joan Thomas
Joan ThomasJob Title Registered ManagerJoined 2026

Mrs Joan Thomas is the Registered Manager at Monkstone House, holding overall responsibility for the day-to-day management of the home, including care delivery, staff leadership, and health and safety. She works closely alongside the senior team and is accessible to residents and families, including outside of standard working hours where required.

With over 34 years of experience in the care sector, including roles as a Home Manager, Mrs Thomas brings extensive knowledge, strong leadership, and a deep understanding of high-quality care provision.

Mrs Thomas holds an NVQ Level 5 in Care Management and has completed a wide range of professional training, including medication administration, fire safety, first aid, manual handling, infection control, safeguarding, nutrition, and care planning.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Monkstone House to verify any information. View our terms and conditions. Monkstone House has an Enhanced Service -more info.