Monkstone House

1 Locks Common Road, Porthcawl CF36 3HU
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9.9 23 Reviews
  • Monkstone House, Porthcawl
Monkstone House is a well-established, family-run residential care home in Porthcawl, providing high-quality, person-centred care for up to 41 older people. Set in a large, characterful property overlooking Locks Common, the home offers a peaceful environment with views across the Bristol Channel.

The home focuses on creating a warm, homely atmosphere where residents feel safe, respected, and valued. Support is provided for individuals with a range of needs, including dementia and physical disabilities, with care tailored to personal preferences and routines. While nursing care is not provided on-site, close collaboration with local GPs and district nurses ensures continuity of care, allowing residents to remain in familiar surroundings as needs increase wherever possible.

A range of comfortable bedrooms is available, including options with en-suite facilities and scenic views. The home also features spacious lounges, dining areas, and quiet spaces for relaxation, alongside landscaped sensory gardens and outdoor seating areas.

Residents benefit from a varied activities programme, including music, exercise, arts and crafts, and community engagement, supporting independence and wellbeing. Family involvement is encouraged, with dedicated areas available for visits and time together.

Monkstone House has a strong reputation for providing a caring, supportive, and welcoming environment for both residents and their families.
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Care Provided by Monkstone House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1145 – £1145
  • Self-Funded Residential Dementia Care: £1145 – £1145
  • RESPITE Self-Funded Residential Care: £1145 – £1145
  • RESPITE Self-Funded Residential Dementia Care: £1145 – £1145
The price(s) shown are provided by the care home. Contact Monkstone House for full pricing details and T&Cs.

Contact Monkstone House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Monkstone House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • J & P Residential Homes Ltd
  • Privately Owned

Person in Charge

  • Paula Aplin-Jones (RI)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (8)

Visiting

  • VISITING NOTICE


    Please be advised that friends and family are welcome to visit Monkstone.


    However, to reduce any disruption to residents and staff during
    busy periods of the day, the team would ask that there are NO visitors:


    Before 10am


    During lunch: 12:30pm to 1:30pm
    During tea: 17:00pm to 18:00pm


    After 10pm


    Thank you for your cooperation.

Parking

  • Parking is available at the rear of the home, including wheelchair-accessible access from the car park.


    Additional parking is available on the street directly outside the property.


    The main entrance is on the side of the building and has two steps.

Monkstone House Reviews (23)

9.9

Monkstone House has a Review Score of 9.9 (9.888) out of 10, based on 22 reviews in the last 2 years.
Over all time Monkstone House has 23 reviews.

Overall Experience
  • 22
  • 1
  • 0
  • 0
  • 0
Date Published
  • 23
  • 19
  • 22
  • 22
  • 1
Reviewer Connection to Monkstone House
  • 12
  • 9
  • 1
  • 1
Total of 23, showing 21-23
Review from K B (Daughter of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Monkstone house for nearly 3years, we have found all the staff caring and patient and their support to us as a family has been invaluable from the time she went in, helped her to settle in quickly until she recently passed away. Her whole care has been second to none during which
has been a difficult time for our family.
Would recommend this care home to anyone for their family members who require extra care and support.
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  • Care / Support
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Review from P H (Son of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is almost impossible to put into words my gratitude and admiration for the care and compassion shown by every single person at Monkstone involved in caring for my mother who passed away earlier this month at the age of 97, after 8 years in Monkstone, with severe dementia and Alzheimer's.
The environment
always appeared more like a private residence than a care home. The staff were invariably friendly, interested and supportive. As I did not live locally, I used to call every couple of weeks in between visits and no matter who answered the phone, the individual always knew where and how my mother was, whether she had slept well and what sort of mood she was in. It is testament to their standards that during the Covid pandemic, not only did my mother not contract the virus, but, as far as I am aware, nor did a single resident.For me, the most important consideration of all was knowing absolutely that my mother was safe and being treated with kindness and compassion.
Thank you all.
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  • Value for Money
Review from Alison L (Daughter of Resident) published on 9 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was always extremely happy with all the care provided for my father while he was being cared for at Monkstone House. All the staff are friendly and welcoming and treated with my Dad with the utmost respect. it definitely was a "home" from "home" for my dad and all the family. Thank you.
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  • Value for Money
Current Review Score: 9.9 (9.888)

Overview of Review Score

The Review Score of 9.9 (9.888) out of 10 for Monkstone House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.888 for Monkstone House is calculated as follows: ( (232 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 260 Ratings = 4.888
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Monkstone House is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 10 Nov 2025
Well-being
Good
Care and Support
Good
Environment
Good
Leadership and Management
Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Paula Aplin

Job Title: Responsible Individual Joined: 2007

Mrs Paula Aplin-Jones has been the Responsible Individual since 2007 and is also a Director of J & P Residential Homes Ltd. She holds overall accountability for governance, financial oversight, and the ongoing development and quality of the service.


Regular quality assurance is maintained through quarterly visits and the completion of a Quality of Care Review (Regulation 80). These reviews incorporate feedback from residents, relatives, and staff, alongside analysis of incidents, complaints, audits, and service outcomes. Any identified improvements are actioned promptly in collaboration with the Registered Manager.


Formal quarterly meetings are held between the Responsible Individual and Registered Manager to review staffing, risk, training, complaints, and service development, ensuring clear accountability and regulatory compliance.


Ongoing engagement is encouraged through regular staff meetings, resident meetings, and questionnaires, alongside an open-door approach that promotes feedback and continuous improvement. Residents are supported to share ideas around activities, meals, and daily life within the home.


All policies and procedures are reviewed annually in line with current legislation and best practice. Care records and personal information are managed in accordance with GDPR and relevant regulations, ensuring confidentiality, security, and appropriate access at all times.


Mrs Aplin-Jones also maintains active involvement within the care sector through local provider meetings and industry updates, ensuring the service remains informed and forward-thinking.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Monkstone House to verify any information. View our terms and conditions. Monkstone House has an Enhanced Service - more info.