The Daffodils Care Home

14 Dynevor Street, Georgetown, Merthyr Tydfil CF48 1AY

The Daffodils Care Home, Merthyr Tydfil, Merthyr Tydfil
The Daffodils Care Home, Merthyr Tydfil, Merthyr Tydfil
The Daffodils Care Home, Merthyr Tydfil, Merthyr Tydfil

The Daffodils Care Home is located within walking distance from Merthyr Tydfil town centre, a purpose-built property offering dementia and respite care. Residents are accepted from the age of 55.

At The Daffodils, residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms.

Chefs at The Daffodils pride themselves on knowing the tastes of residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs.

Group: HC-One

Person in charge: Dawn Crandon (Home Manager)

Local Authority / Social Services: Merthyr Tydfil County Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Visual Impairment

Admission Information: Only EMI Residential. Ages 55+.

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 30

Rooms with ensuite WC: 0

Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Latest Care and Social Services Inspectorate Wales* Report on The Daffodils Care Home: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Bed Vacancies

posted 08 Dec 2017

Please contact us for information regarding our bed availability

Reviews

9.6 The Daffodils Care Home has a Review Score of 9.6 (9.599)

The Review Score of 9.6 (maximum of 10) for The Daffodils Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for The Daffodils Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.766 for The Daffodils Care Home is calculated as follows: ( (77 Excellents x 5) + (12 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 94 Ratings = 4.766

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.833 Points relating to the number of positive Reviews for The Daffodils Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 5 Reviews ÷ 6 Target = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Daffodils Care Home?

  • Extremely LIKELY
    7
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Daffodils Care Home

  • Daughter of Resident/Service User
    4
  • Sister of Resident/Service User
    2
  • Son of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1

The care my mother receives is of the very best standard. She is looked after with great care, respect and dignity in a very safe and secure environment where she is very happy. All the staff show the greatest of care and respect to all the residents.

How likely would you be to recommend The Daffodils Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My review is excellent staff. Also the best home in the Borough of Merthyr Tidfil.
When I arrive two days a week nothing is too much for them to give you what you want.

How likely would you be to recommend The Daffodils Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Communication skills are very good regarding staff, residents and relatives.
There is a varied menu and good food, they try their best to accommodate all residents.
Sociability is excellent, there are special events for all birthdays, Christmas and bank holidays.
There are accompanied trips to hospital, hairdressers etc.
Provisions for end of life care are absolutely wonderful.

How likely would you be to recommend The Daffodils Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

The home is not the most luxurious but the staff are very caring and helpful even with the most difficult and complex residents.
The manager is fully hands on and is the jewel in the crown of the home.

How likely would you be to recommend The Daffodils Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

We are very pleased with the care that is being provided and all the staff, without exception, have been excellent.

How likely would you be to recommend The Daffodils Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the Daffodil staff very competent and caring towards those they look after. There has been no problems to access visiting my mother and the environment in which they live in is very relaxed and homely.
The food is very good and the accommodation is very comfortable. Each occupant has their own room and there is a communal lounge and restaurant are where the personnel are able to gather each day for friendship and enjoy their meals together.

How likely would you be to recommend The Daffodils Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Staff are very caring and every effort to please is made, overall a reasonable place to stay.

How likely would you be to recommend The Daffodils Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My mother moved to Daffodils in May 2012 and settled in almost immediately. The staff are marvellous and the home is always clean and tidy. Interaction between staff and residents is meaningful and caring, there is a choice of menu at meal times where nutritious home cooked food is provided. My mother had a heart attack recently resulting in a rapid decline in health which now requires the need for an EMI nursing home placement which unfortunately cannot be provided at Daffodils. My mother had a happy time whilst at Daffodils and I would recommend this home to anyone looking for a caring environment for their loved one.

How likely would you be to recommend The Daffodils Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

April 2014

February 2014

Top 20 Care Homes Wales 2014

Recipient: The Daffodils Care Home

Date: Saturday 01 Feb 2014

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at The Daffodils Care Home