Baltimore House

1&2 Park Road, Barry CF62 6NU
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9.8 18 Reviews
  • Baltimore House, Barry
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Prices may vary depending on En-suite availability.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Cibi Varghese (Manager)

Local Authority / Social Services

Admission Criteria

  • Admission upon assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014
  • Number of floors: 3

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (6)

Visiting

  • No restrictions to the visitors unless advised /requested by the main next of kin or professional advice.

Parking

  • Car park to the front and side of the care home. Also plenty of street parking.

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Baltimore House Reviews (18)

9.8

Baltimore House has a Review Score of 9.8 (9.779) out of 10, based on 9 reviews in the last 2 years.
Over all time Baltimore House has 18 reviews.

Overall Experience
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Date Published
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Total of 18, showing 1-18
Review from Mark H (Son of Resident) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cant thank the management and staff enough. Mother is always look pristine, everytime I turn up (out the Blue). She looks better now than in the last 5 years when she was not in the home.
Wonderfull staff, caring and genuine people.
Thank you.
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Review from Donna P (Daughter of Resident) published on 23 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we will always be eternally grateful for the support, care and compassion that you showed to my Dad. You are an incredible team who go above and beyond. Dad's final year was spent in a safe and beautiful environment filled with laughter and love. There are so many of the team that meant
so much to pops and he made strong bonds with many carers and staff and trusted them like family. The support you've given us as a family is phenomenal. Thank you for everything you do and continue to do for many others in your care. You are truly remarkable
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Review from Carol J (Friend of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is really special to its clients and family members. Their care and compassion is second to none. My friend is so happy there and I know she is cared for and respected as are we. Nothing is too much from us ringing or visiting. We got lucky choosing Baltimore House, as an ex-carer, I am very
pleased with them.
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Review from O C (Son of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Baltimore House has been fantastic. The manager made the onboarding very easy. All the staff have been very welcoming to my mother and also to me and my children. My mother is very happy at Baltimore House, which is such a relief. She is always clean and well dressed when we visit and the food looks
amazing!
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Review from April W (Mother of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Baltimore House is a place where residence, and there family feel at home. Management and staff are all kind and caring. Very approachable if I have any questions to be answered.
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Review from R S (Granddaughter of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Baltimore House are very friendly and caring, they have taken the best care of my nan and always put her needs first. Communication is perfect I'm always kept updated on nan.
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Review from Claire B (Granddaughter of Resident) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since arriving at the home my grandmother's cognitive abilities have improved no end as well as her physical and mental wellbeing. The home provides not only care and support but a place that residents can call their home especially as the majority would have had to leave their original dwelling due
to health complications.
The improvement in her mood and feelings show every time we see her, she's always telling us about crafting sessions or games or day trips, she loves the staff who are so polite friendly and have a great sense if humour! The staff are apwa6s on hand suould she need reassurance or a chat.
The food is varied and not overwhelming meaning she is always eating something that benefits her health.
Lastly the staff have been so welcoming to us as family, I have an autistic son who loves visiting nanny , usually he struggles with people he doesn't know but since we regularly visit some of the staff already know his name and are always accommodating
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Review from Nicola P (Daughter of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very grateful for the care mum has received from Baltimore House. The home is in my opinion of very high standard. The staff are very skilled and meet the needs of all the residents. The management and understanding and easy to approach. I feel my mum is in a safe and secure environment. The home
is very clean and homely.
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Review from Tammy P (Daughter of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at the home for over 2 years. She was admitted as a result of her advanced Alzheimer's and my sister and I were so worried about her moving into a home. However, the staff were so welcoming and understanding and we couldn't be happier with the level of care and attention
that mum receives. The staff at Baltimore made a very stressful situation much easier to deal with and mum now views Baltimore as her home and place of happiness.
The staff always keep us informed of any issues immediately and we are encouraged to call in or telephone anytime that we feel we need reassurance or just an update.
There are always plenty of activities throughout the week and mum is encouraged to join in. She especially benefits from the musical activities as she loves singing and dancing. The staff are always kind, caring and compassionate.
I would have absolutely no hesitation in recommending Baltimore House.
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Review from Janice J (Daughter of Resident) published on 8 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 96-year-old Mum was admitted as an emergency to Baltimore House in March 2020 from hospital. She had until then been cared for at home by family due to her dementia but other medical issues meant we were unable to ensure her safety at home. We feel that Baltimore House is a very caring environment.
Despite Covid, the staff rose to the challenges, and Mum settled in quite quickly with the help of this very loving and caring staff. Mum has made friends and is content in her new home. We are made aware of any worries about her health and the steps they are taking and we visit as much as we can within the guidelines and are made very welcome. The staff are extremely fond of her and it shows. The Manager is very approachable and we feel comfortable in discussing any issues we have with him and that he listens and understands. We have no problem in recommending Baltimore House and appreciate their hard work and their loving care to our dearly loved Mum.
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Review from Gaynor S (Daughter of Resident) published on 8 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where do I start? My Mum was sent to Baltimore House before the first lockdown. Mum was welcomed into the home with compassion and affection. The staff are absolutely wonderful. So kind-hearted and did everything they could to make her feel at home and safe. She is very happy in the home which is what
we wanted for her. They have been wonderful during the pandemic and we have always felt that she was safe. I can't recommend Baltimore House enough. The manager and the girls go above and beyond the call of duty. Thank you all so much.
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Review from David M (Nephew of Resident) published on 13 October 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt has been a resident in Baltimore House for 18 months and is very happy there. COVID-19 has created many challenges for the staff but they have coped remarkably well and kept residents safe and healthy.
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Review from Gareth W (Son of Resident) published on 8 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has advanced dementia and life-long Insulin dependant diabetes. The care she has received in the last 10 months has been exemplary. She appears happy and well cared for during this difficult time with access restrictions due to COVID- 19.
Both the management and carers seem to go the extra mile
to ensure residents receive the best care and attention possible.
Well done *****!
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Review from Mike F (Son of Resident) published on 2 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a wonderful establishment with excellent facilities, cleanliness and above all loving care for residents. My mother is now 99 years old and has been a resident at Baltimore House for the past 3-4 years. Her 99th birthday was celebrated by the staff with cakes, banners, balloons and make-up,
making my mum feel like a movie star. Thank you, Baltimore House for your outstanding care.
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Review from Chris J (Son of Resident) published on 2 October 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was a resident at Baltimore House for fifteen months after being diagnosed with Alzheimer’s and deemed unsafe to be supported in her own home. During that time, she was kept safe, well looked after and treated with dignity. Her behaviour, at times, was challenging and the staff responded professionally
and liaised with the appropriate outside agencies when her needs changed. The home is well managed and regularly seeks the views of relatives.
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Review from Maureen H (Daughter of Resident) published on 29 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident here for 9-years, and she is well fed and looked after. The home is very clean. I've never had any concerns about her care. The home is very secure, and the staff are friendly and professional.
Couldn't be happier!
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Review from Jennie J (Daughter of Resident) published on 25 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 91-year-old mother was given an emergency place at Baltimore House, during lockdown in April 2020, due to her increasingly severe dementia leading to her becoming unsafe in her home. Obviously, at that time we were unable to visit the care home but we're very grateful to the manager agreeing to accept
her where others were not prepared to. The initial relief that my mother was safe was huge and it very quickly became apparent that her physical care and needs, as well as the strategies put into place for Covid-19 safety, were being extremely well met. Communication between staff and myself have provided an important link. In terms of my mother s emotional well-being, we are happy to know that such a caring staff look after her, know her well, and have a genuine affection for both my mother and, I am sure, all of the residents. It was great to be able to meet some of the staff during subsequent visits.
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Review from Stephen E (Son of Resident) published on 19 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father has been at Baltimore House since April 2017. it took him a few weeks to settle in, and now he feels at home. The care is exemplary, the home has recently had a new manager and he is a very hands-on person. You can tell that he has previously Managed a care home. He is extremely approachable,
as are all the staff.
There is a real feeling of care at Baltimore House, I am so pleased that given a number of options we chose this one. The staff are constantly laughing and joking with the residents, if ever I needed to go into a care home I would really hope it had the same environment and the same Ethos as Baltimore house. Congratulations to every member of staff, right down to the Gardener, for the way you care for my father and all the other residents. You really could not do any more than you are currently doing to ensure every resident is as happy as they could be given that the vast majority suffer from quite severe memory issues.
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Current Review Score: 9.8 (9.779)

Overview of Review Score

The Review Score of 9.8 (9.779) out of 10 for Baltimore House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.879 for Baltimore House is calculated as follows: ( (96 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 107 Ratings = 4.879
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Baltimore House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Baltimore House

What types of Care is Baltimore House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Baltimore House have?

There are 26 Single Rooms.

What are the Facilities & Services at Baltimore House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Baltimore House to the centre of Barry?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Baltimore House to verify any information. View our terms and conditions. Baltimore House has an Basic Service - more info.