Care Homes Owned by Bellavista Nursing Homes

Management have been responsive and approachable whenever we have raised concerns always promptly and openly. The home is clean, well-maintained, and has a warm atmosphere. After an incredibly difficult few months for our family, knowing Mum is safe and treated with respect means everything. The staff have made a very hard situation so much easier to bear. Cannot thank them enough.

When my dad first came into the home staff was very welcoming, made you laugh very chatty. Care Staff are amazing

Excellent in all departments

Having moved to the Waverley my partners spirit understanding and well being has improved immensely. On her third day of residency she said I love it here. She has been in hospital for the previous 15 months.

Many thanks

My review or any review is based on a snapshot of the daily life at the care home. I visit for 3 hrs/week. My sister is calm, looks happy and is presented to me in a clean + tidy, well fed, well dressed. My sister is unable to speak so observation in necessary. The staff are kind, helpful, patient, welcoming. The building is clean, warm, well maintained, secure, accessible and well located. Heartily recommend.

College Fields Nursing Home used to greet me alot of smiles and very friendly. Staff were very helpful and very nice to my mum. The activity people were very nice and very talkative when we visited. It was nice to get so very friendly with some of the other people staying at the home.

Also the staff are so caring and keep our family informed every step of the way with my father.

When I finally got back to the UK to be with her in her final stages, I had my baby son with me. I was worried about bringing a little one into that environment, but the staff were amazing. They looked after us just as much as they looked after Mum, making us feel completely welcome and supported. Seeing firsthand the kindness they showed during those last days was deeply moving. Thank you to the whole team for making a very difficult time feel peaceful and respectful. We couldn't have asked for more.

Communication with family is excellent they keep us informed which gives us peace of mind. Mum has dementia when we visit she says, 'this is such a good hotel I don't want to leave, the staff are so friendly, the food is great, there's always something going on. I'm really happy here she says. Which makes us as a family extremely happy. Thank you Collage Fields

Our mother became poorly and was treated with great care, diginity and respect by all carers and nursing staff. GP was called promptly and we as a family were kept informed of every step taken. When our mother passed family were not present but staff had been with her and she was treated with the utmost diginity and empathy. Family on arrival after her passing were shown a great deal of sympathy and were consoled by staff and allowed as much time as needed with her to say our goodbyes. Various staff came to pay their respects at this time and during the time we were there to clear her room. A member of staff who had previously worked with her even insisted on handling her after care before she was taken to her final resting place at the funeral home. We as a family cannot thank all staff at college fields enough for the outstanding care they gave our mother throughout the time she lived there. She made friends and memories as did we that will carry us through the difficult times ahead

All Staff are very friendly and helpful, and always very polite, if we were to ask for anything they are always around to give us help if required, they include wife of the resident in all extra activities when they do something special, Christmas dinner, fish Friday, plus all the family on open day, really enjoyable

A true credit to the industry and a top notch team regardless of their role in the home.

My mother was admitted for respite care which soon got elevated to palliative care. The staff at Bellavista were attentive, friendly and professional and as my Mother's needs changed, so did the demands and the necessary response from the Home in difficult circumstances. I personally was made to feel welcome and there were no restrictions on visiting hours and I was told "to treat my mother's bedroom" as if it was her permanent home, which indeed it was until her sad end of life. Everyone we met was so generous and positive and comforting at the end and I compliment all the staff on their smiles and care.

My mother has complex medical needs. Constant nursing attention is needed twenty four hours a day for pain control from a range ailments. This home has provided all of the above in a caring and fully supportive environment.

Unfortunately her room is on the 3rd floor and her accessed by a lift (or stairs which due to her condition she is unable to use). She prefers to stay in her room for most of her time because every other resident has Dementia, at present. I am hopeful her life will change for the better is she is able to have a ground floor room a.s.a.p.

A pleasant environment with staff you are comfortable with leaving your loved on with, the treatment and are they receive is wonderful to experience.

I witnessed the staff dedication to help residents in every aspect of their care needs.

The staff of Bellavista and always warm polite and friendly.

I am very happy with the care my mother receives at Baltimore House, all the staff are very capable, caring and supportive.