Bellavista Nursing Home Cardiff

2 Harrowby Place, Cardiff Bay, Cardiff CF10 5GB
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9.4 20 Reviews
  • Bellavista Nursing Home Cardiff, Cardiff
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 77 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1509
  • Self-Funded Residential Dementia Care: from £1562

These prices are only a guideline, please contact Bellavista Nursing Home Cardiff to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Laura Luke (Manager)

Local Authority / Social Services

Admission Criteria

  • NHS referrals, Private referrals
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (77)
  • Single Rooms with Ensuite Wet Room (77)

Visiting

  • No restrictions to the visitors unless advised /requested by the main next of kin or professional advice.

Parking

  • Car Park to the rear of the building

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Bellavista Nursing Home Cardiff Reviews (20)

9.4

Bellavista Nursing Home Cardiff has a Review Score of 9.4 (9.389) out of 10, based on 12 reviews in the last 2 years.
Over all time Bellavista Nursing Home Cardiff has 20 reviews.

Overall Experience
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Reviewer Connection to Bellavista Nursing Home Cardiff
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Total of 20, showing 1-20
Review from Peter A (Son of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After my mother's first 4 months residency in Bellavista Nursing Home Cardiff, I felt I had to express how grateful my family and I are for the care she has received. My mother has improved markedly in her health and demeanour during this period, and we are always met with polite, friendly and helpful
staff on our visits. We recently attended a Family Fun Day on site, which my mother and other residents enjoyed immensely. The entertainment staff were a lot of fun, and made it work really well.
Thank you
Reply from Laura Luke, Manager at Bellavista Nursing Home Cardiff

Thank you so much for your kind feedback. We are delighted. Laura

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Review from Ross M (Son of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mother became a resident of Bellavista in Cardiff Bay, her recovery and transformation has been immense. The staff at the home (in particular the second floor where my mum is based) are extremely attentive and the nursing staff are amazing, I always feel listened to and always can ask questions
and it's never a bother for the nursing staff to help. From entering reception, I always feel welcomed by everyone and it's lovely to have a chat with the admin staff. It's truly a relief to know that I can trust the staff at Bellavista and I have nothing but respect for all the staff here because they do nothing but their best for their patients and families.
Reply from Laura Luke, Manager at Bellavista Nursing Home Cardiff

Thank you so much for your wonderful review. I will pass this onto the staff, who will be delighted. Laura

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Review from G C (Daughter of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is lovely, all the staff are really helpful and welcoming. The Bellavista is bright, homely and really clean. The care staff are wonderful and I'm so happy my father is being looked after here.
Thank you for all that you do, it is so comforting to us as a family that our dad is cared
for here. Warm wishes.
Reply from Laura Luke, Manager at Bellavista Nursing Home Cardiff

Thank you so much for such a lovely response. The staff will be very pleased.

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Review from P H (Son of Resident) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are really pleased with the care given to our mum. The staff are lovely and the environment is good. Thank you.
Reply from Laura Luke, Manager at Bellavista Nursing Home Cardiff

Thank you so much for your kind words. I will feed this back to the team.

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Review from M W (Daughter of Resident) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very pleased with the way my mum has been cared for so far. The staff are very caring and have spent time getting to know my mum. They are very patient and also have made every attempt to feedback to us the progress Mum has been making. I was very concerned about having to put Mum in a nursing
home but the process has been made much easier because of the staff. We are always welcomed at any time of day.
Reply from Laura Luke, Manager at Bellavista Nursing Home Cardiff

Thank you so much for your kind words. They are very much appreciated.

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Review from Steven J (Son of Resident) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Bellavista Nursing Home Cardiff over six months - we feel that she is really safe and well cared for.
We all would like the cost to be lower - however, we understand the commercial reality.
The staff are excellent - so caring and genuinely engaged with my mother, they are all
polite, pleasant and helpful and there are a few who are superstars.
We know that our mother is safe - which is our main concern. The staff at Bellavista make her happy - which is a bonus.
Reply from Laura Luke, Manager at Bellavista Nursing Home Cardiff

Thank you so much for your very kind words. I do agree, we have some superstars!

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Review from Diane M (Daughter of Resident) published on 17 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Putting your loved one is a very difficult experience for any family, dad became too much medically for us to have him at home. Bellavista Care Home and staff are all wonderful. Dad is well cared for. The food is good, they even offered me Sunday lunch this week, vegetable are all fresh and well cooked.
Trifles and cakes all made on site. Staff are hard working always smiling and very caring. One staff member in particular does the work of three people and never stops moving, a real asset to the company. Well done and thanks for being there, all of you.
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Review from Marian C (Wife of Resident) published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has Alzheimer's dementia and was admitted to the home in May 2024. I had visited the home prior to his admission and was immediately impressed by the bright, cheerful decor and the friendly, caring staff who I met that day. I visit my husband regularly and continue to be in awe of how well
the home is run and the many activities that are organised for residents and families. I'm so relieved that my husband is in such a kind, caring environment!
Reply from Laura Luke, Manager at Bellavista Nursing Home Cardiff

Thank you so much for your positive review. I will share this with the team who will be delighted.

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Review from Rave W (Son of Resident) published on 6 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad seems happy here and seems content. Staff are always happy and helpful and satisfy ours and Dad's needs.
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Review from K T (Friend of Resident) published on 8 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very caring, the facility is very clean and always tidy. The only problem I have is the resident's laundry that keeps going missing even though it's tagged with his name. Other than that, the facility and staff are amazing.
Reply from Laura Luke, Manager at Bellavista Nursing Home Cardiff

Thank you so much for your positive review. We are working with the laundry to try to ensure that missing laundry is not an issue. Kind regards.

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Review from Margaret M (Mother of Resident) published on 26 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
All staff are polite and helpful and look after my son with great care. Would be nice to see staff with name badges so we know who they are and what their position is within the company. It's also lovely how they involve everybody in what they do.
Reply from Laura Luke, Manager at Bellavista Nursing Home Cardiff

Thank you so much for your lovely feedback. The team will be delighted that you appreciate them. Kind regards. Laura

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Review from Jennifer L (Daughter of Resident) published on 26 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has only been in the home since December 2023 but the care provided has been excellent.
The staff go above and beyond for Mum and my dad when he visits.
Only one complaint with regard to laundry, things are very often misplaced into other rooms or takes a while to arrive back from the laundry
room.
Reply from Laura Luke, Manager at Bellavista Nursing Home Cardiff

Thank you so much for your positive feedback. It's very encouraging for the team to know that you, as a family, are happy. I do apologise for any mix-ups with the laundry. We are working to ensure that the laundry service is more efficient. Kind regards, Laura.

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Review from Sian B (Daughter of Resident) published on 6 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
An absolutely fabulous home. I can only recommend it. Your loved ones are cared for to an extent that I can only describe as unbelievable.
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Review from Karen (Daughter of Resident) published on 4 April 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Management and Staff are very friendly and caring towards residents and visitors, always making you feel welcome. Very convenient visiting times, anytime during the day and evening. Very satisfied my dad is being looked after so well.
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Review from Gloria H (Daughter-in-law of Resident) published on 4 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Bella Vista Nursing Home Cardiff had recently been taken over when my father-in-law became resident in December 2106. It was apparent that many changes were already taking place with plans for many more. All then rooms had been redecorated, each had its own bathroom. Each floor was secured by codes
on entrance doors and lifts which assured me of his safety. On my father-in-law's floor there are three lounges. Residents are able to eat meals in their rooms if they wish but are encouraged to use in the dining room. There is also a theatre room with a large screen for residents to watch sports or other entertainment. Relatives are welcome.


My father-in-law has made no complaint regarding the varied selection of meals and every effort is made to provide something else if need be. He is always clean, the laundry being done every day. The care he receives is very good, staff are very kind to him even though he can be quite demanding on times.

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Review from Louise S (Niece of Resident) published on 3 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bella Vista Nursing Home exceeded our expectations. The care that my aunt received was exemplary. The kindness and professionalism displayed by all the staff, from the nursing team and carers were excellent. My aunt's needs were dealt with using a range of professionals brought in to enhance the
care needs that she had. She received visits from GPs and Marie Curie nurses. She also had access to a nurse that had a specialist knowledge of bed sores. She received the level of care that you would expect from a hospice. She had a kind, dignified and caring place to end her life. When you are away from your loved one it gives peace of mind to have 24-hour access to staff and it was never any trouble for them to give a report of the exact state of affairs. The senior nurses we spoke to were professional, caring and experienced in their roles. I can honestly say that I was completely confident that my aunt was receiving a very high standard of care. Thanks to the whole team.
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Review from Claire E (Friend of Resident) published on 17 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole team at Bellavista Nursing Home Cardiff have made the transition from home to nursing home a smooth one. Someone is always available to answer any questions that I might have. I have found all members of staff extremely friendly and helpful. I have been very impressed with the high standard
of care provided.
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Review from Pauline J (Daughter of Resident) published on 17 March 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am very pleased with the way my Father is being looked after and the care he is receiving. The activities are excellent and the home is looking much brighter now the new owners are making lots of improvements . When I visit Dad there is always someone who will update me on how he is getting on. I
would definitely recommend Bellavista Nursing Home .
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Review from Gareth T (Son of Resident) published on 17 March 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
No complaints about the care home or staff. Food seems to be at a good level and plentiful. Room has all necessities and is clean. Management always very positive. Resident occasionally complains about the long waits between food and the fact that no carer has been in for a while (although understand
that most of the time resident is sleeping).
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Review from Muriel C (Daughter-in-law of Resident) published on 14 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father in law was in this Home for the last 2 years before his recent death. The care he received was exemplary. His room was warm, clean and comfortable. There was always a good variety of nutritious food with two choices for the main meal. Any questions regarding his care and wellbeing were
dealt with in a sensitive, caring and dignified manner. Should there be any issues regarding his health or it was felt he needed hospital treatment we were informed without delay. Family and friends were always welcomed. The staff were extremely caring and friendly. I have no hesitation in recommending this Home in caring for a loved one.
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Current Review Score: 9.4 (9.389)

Overview of Review Score

The Review Score of 9.4 (9.389) out of 10 for Bellavista Nursing Home Cardiff is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.610 for Bellavista Nursing Home Cardiff is calculated as follows: ( (88 Excellents x 5) + (51 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 141 Ratings = 4.61
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.779 Points relating to the number of positive Reviews for Bellavista Nursing Home Cardiff is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4. 12 Positive Reviews ÷ 15.4 = 0.779
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Bellavista Nursing Home Cardiff

What types of Care is Bellavista Nursing Home Cardiff registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bellavista Nursing Home Cardiff have?

There are 77 Single Rooms.

What are the Facilities & Services at Bellavista Nursing Home Cardiff?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Bellavista Nursing Home Cardiff to the centre of Cardiff?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bellavista Nursing Home Cardiff to verify any information. View our terms and conditions. Bellavista Nursing Home Cardiff has an Basic Service - more info.