Bellavista Nursing Home Cardiff

2 Harrowby Place, Cardiff Bay, Cardiff CF10 5GB

Group: Bellavista Nursing Home

Person in charge: Jacob George (Manager)

Local Authority / Social Services: Cardiff Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 49 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Arabic, Hungarian, Polish

Single Rooms: 49

Rooms with ensuite WC: 49

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Television point in own room

Latest Care and Social Services Inspectorate Wales* Report on Bellavista Nursing Home Cardiff: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.2 Bellavista Nursing Home Cardiff has a Review Score of 9.2 (9.233)

The Review Score of 9.2 (maximum of 10) for Bellavista Nursing Home Cardiff is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Bellavista Nursing Home Cardiff in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.519 for Bellavista Nursing Home Cardiff is calculated as follows: ( (45 Excellents x 5) + (33 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 81 Ratings = 4.519

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.714 Points relating to the number of positive Reviews for Bellavista Nursing Home Cardiff is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.8 positive Reviews (49 registered maximum number of service users ÷ 5). 7 Reviews ÷ 9.8 Target = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bellavista Nursing Home Cardiff?

  • Extremely LIKELY
    6
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bellavista Nursing Home Cardiff

  • Daughter of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

Management and Staff are very friendly and caring towards residents and visitors, always making you feel welcome. Very convenient visiting times, anytime during the day and evening. Very satisfied my dad is being looked after so well.

How likely would you be to recommend Bellavista Nursing Home Cardiff? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Don't Know

The Bella Vista Nursing Home Cardiff had recently been taken over when my father-in-law became resident in December 2106. It was apparent that many changes were already taking place with plans for many more. All then rooms had been redecorated, each had its own bathroom. Each floor was secured by codes on entrance doors and lifts which assured me of his safety. On my father-in-law's floor there are three lounges. Residents are able to eat meals in their rooms if they wish but are encouraged to use in the dining room. There is also a theatre room with a large screen for residents to watch sports or other entertainment. Relatives are welcome.

My father-in-law has made no complaint regarding the varied selection of meals and every effort is made to provide something else if need be. He is always clean, the laundry being done every day. The care he receives is very good, staff are very kind to him even though he can be quite demanding on times.

How likely would you be to recommend Bellavista Nursing Home Cardiff? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Bella Vista Nursing Home exceeded our expectations. The care that my aunt received was exemplary. The kindness and professionalism displayed by all the staff, from the nursing team and carers were excellent. My aunt's needs were dealt with using a range of professionals brought in to enhance the care needs that she had. She received visits from GPs and Marie Curie nurses. She also had access to a nurse that had a specialist knowledge of bed sores. She received the level of care that you would expect from a hospice. She had a kind, dignified and caring place to end her life. When you are away from your loved one it gives peace of mind to have 24-hour access to staff and it was never any trouble for them to give a report of the exact state of affairs. The senior nurses we spoke to were professional, caring and experienced in their roles. I can honestly say that I was completely confident that my aunt was receiving a very high standard of care. Thanks to the whole team.

How likely would you be to recommend Bellavista Nursing Home Cardiff? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

No complaints about the care home or staff. Food seems to be at a good level and plentiful. Room has all necessities and is clean. Management always very positive. Resident occasionally complains about the long waits between food and the fact that no carer has been in for a while (although understand that most of the time resident is sleeping).

How likely would you be to recommend Bellavista Nursing Home Cardiff? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am very pleased with the way my Father is being looked after and the care he is receiving. The activities are excellent and the home is looking much brighter now the new owners are making lots of improvements . When I visit Dad there is always someone who will update me on how he is getting on. I would definitely recommend Bellavista Nursing Home .

How likely would you be to recommend Bellavista Nursing Home Cardiff? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The whole team at Bellavista Nursing Home Cardiff have made the transition from home to nursing home a smooth one. Someone is always available to answer any questions that I might have. I have found all members of staff extremely friendly and helpful. I have been very impressed with the high standard of care provided.

How likely would you be to recommend Bellavista Nursing Home Cardiff? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father in law was in this Home for the last 2 years before his recent death. The care he received was exemplary. His room was warm, clean and comfortable. There was always a good variety of nutritious food with two choices for the main meal. Any questions regarding his care and wellbeing were dealt with in a sensitive, caring and dignified manner. Should there be any issues regarding his health or it was felt he needed hospital treatment we were informed without delay. Family and friends were always welcomed. The staff were extremely caring and friendly. I have no hesitation in recommending this Home in caring for a loved one.

How likely would you be to recommend Bellavista Nursing Home Cardiff? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

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Care Home Idol 2016

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