Rozelle Nursing Home, Abergavenny, Monmouthshire
Rozelle Nursing Home, Abergavenny, Monmouthshire
Rozelle Nursing Home, Abergavenny, Monmouthshire

Rozelle Nursing Home supports a calm and relaxing daily lifestyle for adults with mental health complications, as well as specialising in dementia care.

The focus in on making sure that residents benefit from an active lifestyle, with personal choice and interests respected, while having access to skilled and experienced care workers who are up-to-date with any personal needs or health complications.

Owner: Ms Tracey Davies

Person in charge: Alison Hickman (Manager)

Local Authority / Social Services: Monmouthshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 24 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Younger Adults

Single Rooms: 22

Shared Rooms: 1

Weekly Charges Guide: Personal Care Single £330 – £400 , Personal Care Shared (per person) £330 – £400 (These prices are only a guideline, please contact Rozelle Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care and Social Services Inspectorate Wales* Report on Rozelle Nursing Home: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.7 Rozelle Nursing Home has a Review Score of 7.7 (7.675)

The Review Score of 7.7 (maximum of 10) for Rozelle Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Rozelle Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.467 for Rozelle Nursing Home is calculated as follows: ( (31 Excellents x 5) + (26 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 60 Ratings = 4.467

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.208 Points relating to the number of positive Reviews for Rozelle Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.8 Target = 0.208

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rozelle Nursing Home?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rozelle Nursing Home

  • Daughter of Resident/Service User
    3
  • Sister of Resident/Service User
    1
  • Wife of Resident/Service User
    1

From Day One of Mum moving to Rozelle Nursing Home I have been impressed with the level of care and warm welcoming atmosphere. The staff work tirelessly and efficiently, they are gentle, caring and always smiling and cheerful. Mum is dressed very nicely every day. The lounges, bedrooms and bathrooms are immaculate. The understanding and skill of the whole team are wonderful and I feel happy and confident with mum being a resident Rozelle especially after past experiences in other nursing homes.

How likely would you be to recommend Rozelle Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister has Alzheimer's and has settled as well as can be expected at Rozelle Nursing Home There is an amazing supply of food, and if nothing takes their fancy there is always something else on offer. One of things that hits us is 'NO SMELL'....Staff are very friendly and caring. Always something to entertain the residents and an activities organiser. My sister loves music, they had an Abba session the other day:) TV is always available, various lounges to sit in. Staff are very helpful and always willing to answer questions.

How likely would you be to recommend Rozelle Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff, day and night are so caring, loving and affectionate to all. Residents in the home always dress nicely. Good balance of diet and nutrition. Fluid is very important in this home around the clock and recorded for each resident. Nobody went without in the home. Lots of residents with different illnesses. Some long term in bed, never left alone and if they were well, they have sat in lounge. Other residents staff would know when ready to return to bed because pressure sitting. Residents taken to the toilet when asked to go and not left. Could visit anytime if I had concerns, GP would visit home. I can happily say couldnt wish for more.

How likely would you be to recommend Rozelle Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother has Alzheimer's and requires nursing care. I consider that during the three years my mother has resided at Rozelle Nursing Home, she has been cared for very well. The staff are very well. The staff are very caring and supportive. The home has a friendly atmosphere and I am always made welcome when I visit my mother. My mother has always been treated with dignity.

How likely would you be to recommend Rozelle Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Staff are very caring and helpful.

How likely would you be to recommend Rozelle Nursing Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

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