Rozelle Nursing Home

My mother settled in quickly and the staff soon got to know and understand her as a person. The nursing home seems well managed and the staff are always present, responding to residents needs. Some of the decor is tired but clean and tidy. My mother enjoys the food and we are told by staff she eats well! (They know her likes :)

Mum has been in the Rozelle Nursing Home for 9 months now. In that time her physical health has improved. She has dementia. She is kept warm and clean and is well fed. I am surprised at how well Mum has settled in here as she was very against going into a home. The staff seem to know her character well and cope with her being difficult about medication and personal care.

Well-being is a huge priority to me. I have nothing but praise for the care my sister-in-law has received since coming to Rozelle's 6 months ago. The respect, care and overall consideration she has received is a major factor in being able to at last be comfortable with her support at this difficult time. Thank you so much Rozelle's.

My mother has been a resident in Rozelle Nursing Home for 5 months. I believe her care to be excellent. Her hygiene needs are well managed, she has regular food and always has hot and cold drinks offered. Beyond this the staff have a very caring, friendly manner and during the day they spend time talking to the residents. They are obviously well trained in dementia care. They also have frequent games and singing. The live singer at Christmas was a highlight. My mother sang along to every carol.

Very happy with staff and the care she is receiving and food is having when I visit the staff are always welcoming and please to see me.

My dad moved in from the hospital and was made very welcome. He was able to bring many of his own things ans staff helped make him feel settled. I really like all the staff and managers who clearly care for my dad and the other residents. He chooses not to take part in activities, but staff spend time with him and continue to offer him things to do. He really needs the care and support they provide, and I am happy that he is cared for and safe.

Our mother has been staying at Rozelle for several months now following a stroke. We (her family) have been very pleased with the level care and treatment she has received. Stagg are friendly and respectful to Mum and to her family when visiting. It has been my impression that several members of staff have formed genuine and warm relationships with mum and have worked hard to ensure she is content and comfortable. This has been a difficult time for mum and all her family and it has really helped to know she is well looked after. Thank you.

Mum has been a resident now for 3 months. She feels settled and she enjoys the food and says she is well looked after. This makes me happy and the staff are all excellent. The main area for improvement is concerned with mental stimulation which I know is challenging, perhaps have more visiting people like when the singer came in where many residents engaged. Mostly the entertainment is endless TV without much consideration given to content or suitability.

My sister was taken to Rozelle suffering from cancer. She had special needs. We found the care at Rozelle excellent. The staff were wonderful with her and kind and caring. The management was excellent and although the facilities were older, it was spotlessly clean. We found the staff and management very supportive of us as a family. We can't rate the care she got highly enough.

From what I have seen I am very happy with everything.

A very good experience. My husband is very well looked after and I have every confidence in his medical care.

My husband has been a resident at Rozelle Nursing Home for three years, suffering from Alzheimer's, and I strongly believe that he is still with us in part due to the care and compassion he receives at Rozelle. I am grateful to all the staff.

A huge thank you to each and every one of you.

Saying 'Thank you' does not seem enough as the dedication and care Dad received exceeded all of our expectations. Each and every one of you are a credit to your profession and should be very proud of what you do.

All staff are very friendly and quite concerned with the daily routine of care and health of my sister-in-law. All questions asked are promptly seen to. As part of the family, we are very pleased with the running of the care home and also the personal touch given to their clients for their happiness and wellbeing.

I am always greeted by the staff with smiles and warmth, it's like a big family. All of the staff are friendly and brilliant with my aunt, who can be quite stubborn. Everywhere is clean and bright. My aunt is happier here than she was previously.

My mother has received a very good standard of care at Rozelle. Staff are quick to communicate any concerns. Mum seems happy to be there and I feel confident her needs are met.

The staff are genuinely concerned about my mother's care and well-being. She seems pleased and happy given the level of her dementia and responds well to the staff. Overall I am very satisfied with the care that my mother receives.

A very welcoming home, very caring staff who tried to meet the needs of our mother. Very obliging with regards to visiting our mother who has dementia.

My mother has been in Rozelle for 7 years. She is settled and happy. The staff are kind and caring. Everyone is friendly.