Rozelle Nursing Home

93 Brecon Road, Abergavenny NP7 7RE
Review Us
9.4 25 Reviews
  • Rozelle Nursing Home, Abergavenny
Rozelle Nursing Home supports a calm and relaxing daily lifestyle for adults with mental health complications, as well as specialising in dementia care.

Their aim is to provide a consistently high standard of professional care in order that those cared for can live as normally as possible where their individuality, independence and dignity are respected and upheld.

The focus in on making sure that residents benefit from an active lifestyle, with personal choice and interests respected, while having access to skilled and experienced care workers who are up-to-date with any personal needs or health complications.
Show Rozelle Nursing Home on the Map

Care Provided by Rozelle Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1400
  • Self-Funded Nursing Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Nursing Care: from £1400
  • RESPITE Self-Funded Nursing Dementia Care: from £1400

These prices are only a guideline, please contact Rozelle Nursing Home to find out the exact price for your requirements.

Contact Rozelle Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact Rozelle Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lisa Tudor (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (1)

Visiting

  • Open visiting. However, visitors are asked to telephone first if intending to visit late at night.

Parking

  • Off street parking available.

Rozelle Nursing Home Reviews (25)

9.4

Rozelle Nursing Home has a Review Score of 9.4 (9.403) out of 10, based on 10 reviews in the last 2 years.
Over all time Rozelle Nursing Home has 25 reviews.

Overall Experience
  • 14
  • 11
  • 0
  • 0
  • 0
Date Published
  • 25
  • 4
  • 8
  • 10
  • 15
Reviewer Connection to Rozelle Nursing Home
  • 9
  • 6
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 25, showing 1-20
Review from Jonathan T (Son of Resident) published on 27 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident in Rozelle Nursing Home for 5 months. I believe her care to be excellent. Her hygiene needs are well managed, she has regular food and always has hot and cold drinks offered. Beyond this the staff have a very caring, friendly manner and during the day they spend time talking
to the residents. They are obviously well trained in dementia care. They also have frequent games and singing. The live singer at Christmas was a highlight. My mother sang along to every carol.
Reply from Lisa Tudor, Manager at Rozelle Nursing HomeThank you for your feedback, we are pleased that you are happy with the care given to your Mother.
It is important to us to do the best we can for all our residents and we appreciate you taking the time to make your comments.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from F M (Partner of Resident) published on 25 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with staff and the care she is receiving and food is having when I visit the staff are always welcoming and please to see me.
Reply from Lisa Tudor, Manager at Rozelle Nursing HomeThank you very much for your positive feedback. We are delighted that you are so satisfied with the care of your loved one we appreciate your time and feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tim S (Son of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad moved in from the hospital and was made very welcome. He was able to bring many of his own things ans staff helped make him feel settled. I really like all the staff and managers who clearly care for my dad and the other residents. He chooses not to take part in activities, but staff spend time
with him and continue to offer him things to do. He really needs the care and support they provide, and I am happy that he is cared for and safe.
Reply from Lisa Tudor, Manager at Rozelle Nursing HomeThank you , we do appreciate the time you give to complete the review. It is always good for us to have feedback as we all want our residents to be happy and safe.
I'm happy that you are satisfied with the care and support we give to your Dad.
We will strive to improve on the areas you identified and see if we can't get more 5's next time!
It is our pleasure to be part of your Dad's world.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P M (Son of Resident) published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mother has been staying at Rozelle for several months now following a stroke. We (her family) have been very pleased with the level care and treatment she has received. Stagg are friendly and respectful to Mum and to her family when visiting. It has been my impression that several members of staff
have formed genuine and warm relationships with mum and have worked hard to ensure she is content and comfortable. This has been a difficult time for mum and all her family and it has really helped to know she is well looked after. Thank you.
Reply from Lisa Tudor, Manager at Rozelle Nursing HomeThankyou for taking the time to leave feedback.
We always appreciate helpful information which we use to progress and develop and our service.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Catherine M (Daughter of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been a resident now for 3 months. She feels settled and she enjoys the food and says she is well looked after. This makes me happy and the staff are all excellent. The main area for improvement is concerned with mental stimulation which I know is challenging, perhaps have more visiting people
like when the singer came in where many residents engaged. Mostly the entertainment is endless TV without much consideration given to content or suitability.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue L (Sister of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was taken to Rozelle suffering from cancer. She had special needs. We found the care at Rozelle excellent. The staff were wonderful with her and kind and caring. The management was excellent and although the facilities were older, it was spotlessly clean. We found the staff and management
very supportive of us as a family. We can't rate the care she got highly enough.
Reply from Lisa Tudor, Manager at Rozelle Nursing HomeThank you for your review. We always value any comments, as we strive to improve our service and give residents and their families the best possible experience at what can be very difficult times..It was our privilege to care for your loved one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G L (Son of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From what I have seen I am very happy with everything.
Reply from Alison Kickman, Manager at Rozelle Nursing HomeMany thanks for your review. We are always happy to receive feedback as it helps us to continue to improve and provide the best possible service for our lovely Residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Felicity C (Wife of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very good experience. My husband is very well looked after and I have every confidence in his medical care.
Reply from Alison Kickman, Manager at Rozelle Nursing HomeMany thanks for your review. We are so pleased that your experience has been a positive one.We make every effort to ensure residents have the best possible care and attention.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S R (Wife of Resident) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Rozelle Nursing Home for three years, suffering from Alzheimer's, and I strongly believe that he is still with us in part due to the care and compassion he receives at Rozelle. I am grateful to all the staff.
Reply from Lisa Tudor, Manager at Rozelle Nursing HomeThank you for your review, we value your opinions greatly. All comments help us to develop our service and enhance the care we give to all residents. It is great for staff to receive this feedback, they are truly dedicated to the people that they care for. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brian M (Husband of Resident) published on 17 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found my wife's illness extremely hard to cope with, to be honest, but the staff here are so compassionate and understanding to myself and my Wife I am just about coping now whereas I was going downhill rapidly. It is the first time we have been apart in 64 years of marriage.
A huge thank you to
each and every one of you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue D (Daughter of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We want to thank all of you for your kindness, compassion, and the best care ever that you gave our Dad. You made all of us feel so welcome from day one, and we had such peace of mind knowing he was safe and comfortable with you at all times.
Saying 'Thank you' does not seem enough as the dedication
and care Dad received exceeded all of our expectations. Each and every one of you are a credit to your profession and should be very proud of what you do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jackie S (Sister-in-law of Resident) published on 4 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are very friendly and quite concerned with the daily routine of care and health of my sister-in-law. All questions asked are promptly seen to. As part of the family, we are very pleased with the running of the care home and also the personal touch given to their clients for their happiness
and wellbeing.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S C (Niece of Resident) published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always greeted by the staff with smiles and warmth, it's like a big family. All of the staff are friendly and brilliant with my aunt, who can be quite stubborn. Everywhere is clean and bright. My aunt is happier here than she was previously.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J P (Civil Partner of Resident) published on 7 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has received a very good standard of care at Rozelle. Staff are quick to communicate any concerns. Mum seems happy to be there and I feel confident her needs are met.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C P (Son of Resident) published on 5 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are genuinely concerned about my mother's care and well-being. She seems pleased and happy given the level of her dementia and responds well to the staff. Overall I am very satisfied with the care that my mother receives.
Reply from Lisa Tudor, Manager at Rozelle Nursing HomeThank you for taking the time to leave a review it is much appreciated. We always welcome feedback from families and friends as this enables us to ensure your loved one gets exactly what they want and need.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S P (Daughter of Resident) published on 12 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very welcoming home, very caring staff who tried to meet the needs of our mother. Very obliging with regards to visiting our mother who has dementia.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M F (Daughter of Resident) published on 25 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been in Rozelle for 7 years. She is settled and happy. The staff are kind and caring. Everyone is friendly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C E (Son of Resident) published on 8 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rozelle Nursing Home staff are very good and very helpful with Mum.
10 out of 10 for everything; just wish they were closer to home for me to visit more often.
Reply from Paul Dagnall, Owner at Rozelle Nursing HomeMany thanks for taking the time to submit a review. We are pleased you have chosen Rozelle Nursing Home to take care of your loved one. Thank you for your kind comments.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S P (Daughter of Resident) published on 13 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad spent nearly 6 years at Rozelle. We were always so impressed with how he was looked after. He was loved, really loved by the wonderful, hard-working and dedicated staff. Nothing was too much trouble - day or night. He was always in his own clothes, clean, shaved, hair combed, his cap on. They
cared for him as their own. He would have food and drinks of tea - any time of the day/night. He was treated with the utmost respect. We never announced when we were visiting. In his final hours, he was nursed with love and dignity. We were so grateful to all the staff for caring, nursing and loving him.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nancy M (Daughter of Resident) published on 9 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent nursing home with friendly and professional staff throughout. I feel my mum is getting excellent care and is being well stimulated where it's possible with his condition.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.4 (9.403)

Overview of Review Score

The Review Score of 9.4 (9.403) out of 10 for Rozelle Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.653 for Rozelle Nursing Home is calculated as follows: ( (82 Excellents x 5) + (31 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 118 Ratings = 4.653
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Rozelle Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 3.75
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (1)

No image found

Lisa Tudor

Job Title: Registered Manager Joined: 2021

I joined Rozelle Nursing Home in 2021, and it has quickly become a place very close to my heart. Set in the scenic town of Abergavenny, Rozelle is a lovely, small, and truly homely care home.


The warm atmosphere, caring team, and strong sense of community make it a wonderful place to live and work. I’m so proud of the compassionate care we provide, and the family feel that makes Rozelle such a special home for our residents.

Frequently Asked Questions about Rozelle Nursing Home

What types of Care is Rozelle Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rozelle Nursing Home have?

There are 22 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Rozelle Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rozelle Nursing Home to the centre of Abergavenny?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rozelle Nursing Home to verify any information. View our terms and conditions. Rozelle Nursing Home has an Enhanced Service - more info.