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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by BIRA Care Homes
At BIRA Group, their vision is to create a warm and welcoming environment where residents can feel truly at home. They believe that everyone has the right to live with dignity and respect, and dedicated staff are committed to providing the highest quality of care and support.

The team strive to empower residents and encourage independence, while also fostering a sense of community and belonging. Their ultimate goal is to create a place where residents can thrive and live their best lives.

BIRA Care Homes Locations (5)

 - Browse 5 Care Homes owned by BIRA Care Homes
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Bankhouse Nursing Home
Llangynidr Road, Beaufort, Ebbw Vale NP23 5EY 
10 56 reviews
Bankhouse Nursing Home, Ebbw Vale, Blaenau Gwent
"Bankhouse is excellent. My mother hasn't been here long, and she's come on in leaps and bounds. She loves it. The staff and care team are…"   Read all 56 reviews
  • from £1,400 / week
  • 54 Rooms
Location Type Care Home

Bankhouse care home in Beaufort is a welcoming home for people requiring care and support. The care home has an enhanced general practitioner service and allows for all minor health issues to be ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Avenue Road Nursing Home
28 Avenue Road, Abergavenny NP7 7DB 
9.5 27 reviews
Avenue Road Nursing Home, Abergavenny, Monmouthshire
"Friendly staff. Rather tired furniture. However is well clean and maintained. Great activities. The manager is very approachable and…"   Read all 27 reviews
  • from £1,400 / week
  • 33 Rooms
Location Type Care Home

Avenue Road Nursing Home is a thirty-three capacity accommodation that offers skilled carers who aspire to the highest standards of care provision, through personalised packages and innovative ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Ashton Park Care Home
36/37 Waterloo Road, Newport NP20 4FP 
9.7 26 reviews
Ashton Park Care Home, Newport, Newport
"Staff are always helpful and friendly. Everyone seems happy. Lunchtime always smells lovely. My aunt has settled very quickly and seems…"   Read all 26 reviews
  • from £1,300 / week
  • 17 Rooms
Location Type Care Home

Ashton Park Residential Home is a large detached two-story building located in a residential area in Newport City Centre. The home is registered with the Care and Social Services Inspectorate Wales ... Read more

Older Person Care Permanent Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Rozelle Nursing Home
93 Brecon Road, Abergavenny NP7 7RE 
9.4 25 reviews
Rozelle Nursing Home, Abergavenny, Monmouthshire
"My mother has been a resident in Rozelle Nursing Home for 5 months. I believe her care to be excellent. Her hygiene needs are well managed,…"   Read all 25 reviews
  • from £1,400 / week
  • 24 Rooms
Location Type Care Home

Rozelle Nursing Home supports a calm and relaxing daily lifestyle for adults with mental health complications, as well as specialising in dementia care. Their aim is to provide a consistently high ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Sketty House Care Home
244 Gower Road, Sketty, Swansea SA2 9JL 
9.2 11 reviews
Sketty House Care Home, Swansea, Swansea
"My aunt has been with you many years ..well cared for and looked after ...the care home is amazing and all the staff are .. residents are…"   Read all 11 reviews
  • from £1,200 / week
  • 35 Rooms
Location Type Care Home

Sketty House is a residential care home based in the heart of Swansea, providing an excellent home for people needing care and support services. There is a dedicated management team in place who ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

BIRA Care Homes Reviews (145)

9.6

BIRA Care Homes has a Group Review Score of 9.6 (9.563) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to BIRA Care Homes must have a Review Score.

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Review of

Avenue Road Nursing Home

from M B (Son-in-law of Resident) published on 30 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff. Rather tired furniture. However is well clean and maintained. Great activities. The manager is very approachable and visible. Residents are treated with kindness and respect.
Reply from Marian Matei, Registered Manager at Avenue Road Nursing HomeWe're pleased you found our team friendly and our residents well cared for. Our design and furnishings are chosen to feel familiar and comforting for those who live here. We are, however, committed to continuous improvement and regularly review our surroundings.
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Review of

Rozelle Nursing Home

from Jonathan T (Son of Resident) published on 27 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident in Rozelle Nursing Home for 5 months. I believe her care to be excellent. Her hygiene needs are well managed, she has regular food and always has hot and cold drinks offered. Beyond this the staff have a very caring, friendly manner and during the day they spend time talking
to the residents. They are obviously well trained in dementia care. They also have frequent games and singing. The live singer at Christmas was a highlight. My mother sang along to every carol.
Reply from Lisa Tudor, Manager at Rozelle Nursing HomeThank you for your feedback, we are pleased that you are happy with the care given to your Mother.
It is important to us to do the best we can for all our residents and we appreciate you taking the time to make your comments.
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Review of

Bankhouse Nursing Home

from Alexandria P (Daughter of Resident) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bankhouse is excellent. My mother hasn't been here long, and she's come on in leaps and bounds. She loves it. The staff and care team are friendly and always there to help. The ground floor, building and rooms are well maintained. Excellent!
Reply from Mirela Matei, Acting Manager at Bankhouse Nursing HomeThank you very much for your kind words. We are delighted to hear that your mother has settled in well and is making such wonderful progress. Your feedback about our team and the environment is truly appreciated.
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Review of

Rozelle Nursing Home

from F M (Partner of Resident) published on 25 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with staff and the care she is receiving and food is having when I visit the staff are always welcoming and please to see me.
Reply from Lisa Tudor, Manager at Rozelle Nursing HomeThank you very much for your positive feedback. We are delighted that you are so satisfied with the care of your loved one we appreciate your time and feedback.
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Review of

Avenue Road Nursing Home

from R D (Son of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Up to now very good, very polite staff and manager.
Reply from Marian Matei, Registered Manager at Avenue Road Nursing HomeWe're delighted to hear that you've had a positive experience with our staff and management.
We will continue to maintain this standard and provide the highest level of care possible.
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Review of

Avenue Road Nursing Home

from J K (Friend of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is comfortable and welcoming, clean and tidy. The staff to know residents very well and try to accommodate their likes and dislikes. Our friend is very accommodated and contented here, feels safe and well looked after. Manager is very approachable and friendly.
Reply from Marian Matei, Registered Manager at Avenue Road Nursing HomeThank you for your kind words. We're delighted your friend feels safe, comfortable, and well cared for. Our team takes pride in getting to know each resident, and it's wonderful to hear this makes a difference.
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Review of

Bankhouse Nursing Home

from L C (Daughter of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited mum today Re Review. Having visited after 1 month since last time staff continue to have a good relationship with Mum. Mum always appears happy & dressed tidy. The area where Mum stays is clean & tidy & staff are always on hand to support all residents. Many Thanks Bankhouse for your care xx
Reply from Mirela Matei, Deputy Manager at Bankhouse Nursing HomeWe are very pleased to hear that your mum appears happy, well cared for, and comfortable when you visit. Our team works hard to maintain a clean, safe environment and to build positive relationships with all our residents. We truly appreciate your feedback.
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Review of

Bankhouse Nursing Home

from G N (Grandson of Resident) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been very happy here and seems to have enjoyed her time and having company in the communal room I think that the care home have done a brilliant job.
All the nurses and care staff are visible all the time .
The menu look very good and well presented
Mangers Mirela and Dan are very good
and kind .
All excellent at Bankhouse
Reply from Mirela Matei, Deputy Manager at Bankhouse Nursing HomeThank you for your kind words about myself and the team, we truly appreciate your feedback. It is wonderful to hear that your nan has been happy with us.
Please be assured that your nan will always be warmly welcomed at our care home.
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Review of

Rozelle Nursing Home

from Tim S (Son of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad moved in from the hospital and was made very welcome. He was able to bring many of his own things ans staff helped make him feel settled. I really like all the staff and managers who clearly care for my dad and the other residents. He chooses not to take part in activities, but staff spend time
with him and continue to offer him things to do. He really needs the care and support they provide, and I am happy that he is cared for and safe.
Reply from Lisa Tudor, Manager at Rozelle Nursing HomeThank you , we do appreciate the time you give to complete the review. It is always good for us to have feedback as we all want our residents to be happy and safe.
I'm happy that you are satisfied with the care and support we give to your Dad.
We will strive to improve on the areas you identified and see if we can't get more 5's next time!
It is our pleasure to be part of your Dad's world.
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Review of

Bankhouse Nursing Home

from Peter E (Son of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All satisfactory / no issues
Reply from Mirela Matei, Deputy Manager at Bankhouse Nursing HomeThank you for your positive review and for taking the time to share your feedback. Your feedback is greatly appreciated and will be shared with the entire team, as it reflects their ongoing commitment to providing high-quality care and service.
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Review of

Avenue Road Nursing Home

from Angela A (Granddaughter of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They have always engaged with my grandmother in ways which was a joy to watch. Always get us updated and asked relevant questions.
Reply from Marian Matei, Registered Manager at Avenue Road Nursing HomeIt truly means a lot to hear that you've found our team's engagement with your grandmother a joy to watch. Building meaningful connections and taking the time to keep families informed are both incredibly important to us.
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Review of

Avenue Road Nursing Home

from D H (Son of Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the 2 and a half that mum was cared for by the nursing home was excellent she was cared for with dignity and understanding. Mum was clean and comfortable. They were always patient with mum when giving her food and drink. She was always happy and content. I appreciate what they did for mum. I would
always recommend people to taking their family member to this nursing home because they will get excellent care.
Reply from Marian Matei, Registered Manager at Avenue Road Nursing HomeThank you for sharing your kind words. We are truly honoured to have cared for your mum, ensuring she was comfortable, happy, and treated with dignity. Our team takes great pride in providing compassionate care to all our residents, and it's wonderful to know our efforts made a difference. Your kind words and recommendation mean a lot to us.
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Review of

Sketty House Care Home

from Melanie M (Great-Niece of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been with you many years ..well cared for and looked after ...the care home is amazing and all the staff are .. residents are always happy ..always doing activities or singing dancing or out on little trips they are all just amazing
Reply from Charlotte Evans, Manager at Sketty House Care HomeThank you so much for your wonderful 5-star review.

It truly means the world to us to hear such kind words about your aunts care. We are so proud of our amazing team and the love, dedication and positivity they bring every single day. Knowing that you see the happiness in our residents and the effort that goes into activities, trips, singing and dancing makes us incredibly proud.

Your support and appreciation really do mean everything to us. Thank you again for taking the time to share your experience.

Warmest wishes,
Charlotte
Home Manager
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Review of

Bankhouse Nursing Home

from Berwyn G (Friend of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, caring environment.
Reply from Mirela Matei, Deputy Manager at Bankhouse Nursing HomeThank you for your kind feedback. We are pleased to hear you found the environment friendly and caring.
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Review of

Bankhouse Nursing Home

from Jeffrey S (Friend of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff, management very caring, helpful, overall excellent, second to none.
Reply from Mirela Matei, Deputy Manager at Bankhouse Nursing HomeThank you very much for your kind review. Our staff and management team are dedicated to providing the highest standard of care and support, and it is wonderful to hear that you found our service excellent.
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Review of

Sketty House Care Home

from Sarah J (Daughter of Resident) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad had a stroke in sept 2025 and sadly had to make the decision to move to residential which has been a shock for both of us .
we was apprehensive and very emotional about finding the right place, but sketty house, from the time I went to visit to dad moving in and being a part of the home has
been amazing, had to make some difficult decisions but all the staff have been outstanding , very kind to both myself and dad , nothing is to much trouble.
it hasnt been an easy journey having a stroke but to have lovely and kind nurses , hcsw , catering and managers who help if we need anything & are always happy & smiling , being on the end of the phone if we want to ask questions has made the process much easier to deal with.. he has settled in well to a lovely home with activities and some thing going on there all the time so highly recommend sketty house as one the best homes in sketty
Reply from Charlotte Evans, Manager at Sketty House Care HomeThank you so much for taking the time to share your experience. We understand that deciding to move a loved one into residential care can be a very emotional and difficult decision, and we're so glad to hear that your dad has settled in well.

We're delighted that our staff from nurses and HCWs to catering and management have been able to support both you and your dad, and that the activities and care provided have made a positive difference. Your kind words mean a lot to the whole team, and we'll be sure to share them with everyone.

It's wonderful to hear your recommendation of Sketty House, and we look forward to continuing to provide a safe, welcoming, and caring environment for your dad.

The Sketty House Team
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Review of

Avenue Road Nursing Home

from Lynne E (Daughter of Resident) published on 3 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are friendly and appears to care about the welfare of the residents. Activities are arranged with the residents which family and friends are invited. Regular reviews of residents care package.
Reply from Marian Matei, Registered Manager at Avenue Road Nursing HomeThank you for taking the time to share your feedback. We're delighted to hear that you find our staff friendly and caring, and that you appreciate the activities we arrange for residents and their families. It's also great to know that our regular care package reviews are recognized. Your kind words will be shared with the team, and we truly value your support.
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Review of

Bankhouse Nursing Home

from C G (Daughter-in-law of Resident) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the nursing home since she's been her to be really friendly making you feel like you part of family. I am really happy with the staff and being included in what they do. Even when short staffed they do a really good job.
Reply from Mirela Matei, Deputy Manager at Bankhouse Nursing HomeThank you so much for your kind review. We're delighted to hear you feel welcomed and included as part of the Bankhouse family.
Our staff work very hard, even during busy times, and your appreciation means a great deal to us.
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Review of

Bankhouse Nursing Home

from Annette E (Daughter of Resident) published on 2 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My review really covers the full period of time my mam was at Bankhouse. Mam was always well cared for, with dignity & respect. The care & nursing staff were always helpful, kept us informed of how mam's day had been & any changes in her health. They showed her love & made her feel safe. As a family,
they made us feel welcome & assured that mam was well cared for & happy. They supported us so much during mam's final days.
These staff members go over & above to care for the residents, they treat them as if they are their own loved ones.
I cannot comment on the food as mam was a non eater but what we saw looked & smelt delicious.
Reply from Mirela Matei, Deputy Manager at Bankhouse Nursing HomeThank you so much for your kind and heartfelt review. We're truly grateful to hear your mam was cared for with dignity, love, and respect during her time at Bankhouse.
It means a great deal that you felt welcomed and supported, especially in her final days. Your lovely words about our staff will be shared with the whole team.
Thank you again for trusting us with your mam's care.
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Review of

Avenue Road Nursing Home

from T S (Resident) assisted by family/friend published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since coming to Avenue Rd, Nursing Home I have been treated very well, staff, manager, they all have been kind and courteous. The food has been very good, good portion sites and varied menu. Second to none.
Reply from Marian Matei, Registered Manager at Avenue Road Nursing HomeThank you for sharing your experience. At Avenue Road Nursing Home, we strive to provide excellent care and a pleasant environment for all our residents. It's fantastic to hear that our team and our meals have met your expectations.
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Awards / Recognitions (2)

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Frequently Asked Questions about BIRA Care Homes

Costs for care homes owned by BIRA Care Homes

Average costs per week for care homes owned by BIRA Care Homes by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by BIRA Care Homes, based on 5 out of 5 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,340
Residential Dementia Care £1,340
Nursing Care £1,400
Nursing Dementia Care £1,400
All Care Types £1,340
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does BIRA Care Homes own?

BIRA Care Homes own 5 Care Homes.

Which BIRA Care Homes Care Homes have the highest review score?

Bankhouse Nursing Home, Ashton Park Care Home & Avenue Road Nursing Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact BIRA Care Homes to verify any information. View our terms and conditions. BIRA Care Homes has an Enhanced Service – more info.