Care Homes Owned by BIRA Care Homes

9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by BIRA Care Homes
At BIRA Group, their vision is to create a warm and welcoming environment where residents can feel truly at home. They believe that everyone has the right to live with dignity and respect, and dedicated staff are committed to providing the highest quality of care and support.

The team strive to empower residents and encourage independence, while also fostering a sense of community and belonging. Their ultimate goal is to create a place where residents can thrive and live their best lives.

BIRA Care Homes Locations (5)

5 Care Homes owned by BIRA Care Homes
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Ashton Park Care Home

36/37 Waterloo Road, Newport NP20 4FP 

9.7 26 reviews
"Staff are always helpful and friendly. Everyone seems happy. Lunchtime always smells lovely. My aunt has settled very quickly and seems…"   Read all 26 reviews
Location Type Care Home

Ashton Park Residential Home is a large detached two-story building located in a residential area in Newport City Centre. The home is registered with the Care and Social Services Inspectorate Wales (CIW) to provide accommodation and personal care for… Read more about Ashton Park Care Home

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • 17 Rooms
  • from £1,200 / week
Bankhouse Nursing Home

Llangynidr Road, Beaufort, Ebbw Vale NP23 5EY 

9.7 48 reviews
"I think the staff are friendly and polite. Nothing too much bother. Mater us feel included in everything they do. And they do their best…"   Read all 48 reviews
Location Type Care Home

Bankhouse care home in Beaufort is a welcoming home for people requiring care and support. The care home has an enhanced general practitioner service and allows for all minor health issues to be dealt with in clinic. All residents are examined annually… Read more about Bankhouse Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 54 Rooms
  • from £1,200 / week
Avenue Road Nursing Home

28 Avenue Road, Abergavenny NP7 7DB 

9.2 22 reviews
"Since coming to Avenue Rd, Nursing Home I have been treated very well, staff, manager, they all have been kind and courteous. The food has…"   Read all 22 reviews
Location Type Care Home

Avenue Road Nursing Home is a thirty-three capacity accommodation that offers skilled carers who aspire to the highest standards of care provision, through personalised packages and innovative methods. The service is set up to respect the needs of… Read more about Avenue Road Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 33 Rooms
  • from £1,200 / week
Rozelle Nursing Home

93 Brecon Road, Abergavenny NP7 7RE 

9.2 22 reviews
"My sister was taken to Rozelle suffering from cancer. She had special needs. We found the care at Rozelle excellent. The staff were…"   Read all 22 reviews
Location Type Care Home

Rozelle Nursing Home supports a calm and relaxing daily lifestyle for adults with mental health complications, as well as specialising in dementia care. Their aim is to provide a consistently high standard of professional care in order that those… Read more about Rozelle Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 24 Rooms
  • from £1,200 / week
Sketty House Care Home

244 Gower Road, Sketty, Swansea SA2 9JL 

9.0 9 reviews
"Very satisfied with this home. The staff are outstanding! Nothings too much trouble for them. Theres always something going on there to…"   Read all 9 reviews
Location Type Care Home

Sketty House is a residential care home based in the heart of Swansea, providing an excellent home for people needing care and support services. There is a dedicated management team in place who drive the organisations high standards and expectations.… Read more about Sketty House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 35 Rooms
  • from £1,100 / week

BIRA Care Homes Reviews (127)

9.4

BIRA Care Homes has a Group Review Score of 9.4 (9.360) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to BIRA Care Homes must have a Review Score.

Overall Experience
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Date Published
  • 127
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Reviewer Connection to BIRA Care Homes
  • 44
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Review of

Avenue Road Nursing Home

from T S (Resident) assisted by family/friend published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since coming to Avenue Rd, Nursing Home I have been treated very well, staff, manager, they all have been kind and courteous. The food has been very good, good portion sites and varied menu. Second to none.
Reply from Marian Matei, Registered Manager at Avenue Road Nursing HomeThank you for sharing your experience. At Avenue Road Nursing Home, we strive to provide excellent care and a pleasant environment for all our residents. It's fantastic to hear that our team and our meals have met your expectations.
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Review of

Sketty House Care Home

from Sharon S (Daughter of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 1.0 out of 5
Since my Father was admitted to the home in June 2025 he has had a few falls, he has had a broken bottom what ever that maybe. He has a lot of his clothes go missing. He has not had a shower since he has been there, and they give him a wash in the morning with a flannel and they do not wait for the
water to warm. He has had his main meal given to him for a couple of days on paper plates as the dish washer had broken down. Haven't they heard of manual washing. They have even lost his RNIB bleeper. They refuse to cut his nails and at one point my Father tried to dry shave himself in the lounge with members of staff walking past. All these point have been reported not only to admin but social services. MY FATHER IS 99 AND BLIND. WHEN HE HAS NOT GOT HIS HEARING AID IN HE IS ALSO DEAF. THERE IS NO DUTY OF CARE IN MY OPINION. There is room for big improvements.
Reply from Charlotte Evans, Manager at Sketty House Care HomeThank you for your feedback. We take all concerns seriously and wish to clarify that the issues raised had already been addressed prior to this review. Your fathers care plans and risk assessments are regularly reviewed to reflect his needs, including his sensory impairments. Any incidents or equipment issues were resolved promptly, and staff guidance reinforced to ensure safety and dignity. Regarding personal belongings, we have requested clothing be labelled to prevent loss. We remain committed to providing safe, person-centred care and encourage concerns to be raised directly with management.

Kind regards
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Review of

Sketty House Care Home

from Linda D (Sister-in-law of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with this home. The staff are outstanding! Nothings too much trouble for them. Theres always something going on there to occupy the residents, always lovely and warm there everytime & different times we visit! Always make us feel welcome when we visit, they keep up in touch of our relative,
any changes there are, they text or phone. We are very happy.
Reply from Charlotte Evans, Manager at Sketty House Care HomeThank you so much for your kind words. We are delighted to hear that you are happy with the care and support your relative receives. Our team works hard to ensure every resident feels safe, comfortable, and engaged, and its wonderful to know that this is reflected in your visits. Keeping families informed and involved is very important to us, and we really appreciate you taking the time to share your experience.
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Review of

Bankhouse Nursing Home

from A B (Son of Resident) published on 26 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the staff are friendly and polite. Nothing too much bother. Mater us feel included in everything they do.
And they do their best when short staffed even cleaning staff are polite and kitchen staff down to maintenance staff.
Reply from Mirela Matei, Deputy Manager at Bankhouse Nursing HomeThank you so much for your kind words. We're really pleased you felt included and supported. Your feedback means a lot to the whole team. We do miss your daily visits.
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Review of

Avenue Road Nursing Home

from Stuart B (Son of Resident) published on 22 January 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Super care and support for my rapidly declining father, and catered well for him.
Reply from Marian Matei, Registered Manager at Avenue Road Nursing HomeThank you, Stuart, for your kind feedback. We're pleased to hear that your father received the care and support he needed during a difficult time. Providing compassionate, person-centred care is very important to our team, and we appreciate you taking the time to share your experience.
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Review of

Ashton Park Care Home

from Cheryl S (Niece of Resident) published on 21 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always helpful and friendly. Everyone seems happy.
Lunchtime always smells lovely.
My aunt has settled very quickly and seems very content.
Reply from Janet Watkins, Home Manager at Ashton Park Care HomeThank you so much for taking the time to share your wonderful review. We are truly delighted to hear that you and your family have had such a positive experience with us at Ashton Park Care Home.
Our team works hard every day to provide compassionate, personcentred care, and knowing that this has brought comfort and confidence to your family means a great deal to us. Your kind words will be shared with the whole teamthey will be thrilled to know their dedication is appreciated.
Please dont hesitate to reach out if there is ever anything more we can do to support you or your loved one. Thank you once again for your trust and for your lovely feedback.
Warmest regards,
Ashton Park Care Home Team
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Review of

Ashton Park Care Home

from Kim H (Daughter of Resident) published on 19 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very friendly and welcoming environment. I have total faith in the way my father is cared for. Ashton Park has helped hugely for my whole family and completely stopped the stresses that we were all feeling regarding dad's welfare.
Reply from Janet Watkins, Home Manager at Ashton Park Care HomeThank you for your wonderful feedback. Support to family members is as important to us as the support we give to your loved ones.
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Review of

Ashton Park Care Home

from Christopher P (Son of Resident) published on 19 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff. Mam is well cared for. We are very happy.
Reply from Janet Watkins, Home Manager at Ashton Park Care Home"Resident First" is one of the values we incorporate into the daily running of our service. We are very pleased to hear as a family member that this is reflected.
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Review of

Bankhouse Nursing Home

from Sandra W (Resident) published on 12 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful staff & owner very nice. New management
Nurses very professional including all other staff
Food of choose excellent
Wonderful place to stay.
Reply from Mirela Matei, Deputy Manager at Bankhouse Nursing HomeThank you, Sandra, for your kind review. Your thoughtful and encouraging words mean so much to all of us and are truly appreciated by the entire team. We are grateful for your support and want you to know that you are very much missed by everyone here. Please don't forget that you always have a home here whenever you wish to visit.
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Review of

Bankhouse Nursing Home

from Olivia S (Wife of Resident) published on 9 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff & managers are very good. They are helping all the time, food look nice, kitchen and bedroom clean. I visit my husband Wal every week on long unit.
To the manager of Bankhouse Care Home, I wish to express sincere thanks, to all the staff, at your Care Home, who show such love, compassion,
friendliness and are all so very caring. Whenever I visit my hubby, Wal, I am welcomed with a cheery smile and if I am "feeling down", they always show love and support, towards me.
It is better than any medication!!!
Respect, dignity and love, towards not only Wal, but all the residents, of Bankhouse Care Home, is so important and it reassures, the loved ones, that that is show at all times!!!
God richly Bless all residents and staff everyday.
With much love Olivia
Reply from Mirela Matei, Deputy Manager at Bankhouse Nursing HomeThank you very much for your kind and thoughtful feedback. We are always pleased to see you, and your visits bring a great deal of happiness to both our residents and staff. The love and positivity you bring when visiting your husband truly make a difference, and it is a pleasure to welcome you each time. Your words mean a great deal to everyone at Bankhouse Care Home.

Kind regards,
Mirela
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Review of

Bankhouse Nursing Home

from Glyn W (Relative of Resident) published on 5 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very proffessional & compassionate very caring staff.
Very informative when family has questions.
Reply from Mirela Matei, Deputy Manager at Bankhouse Nursing HomeThank you, Glyn, for your kind review. We're delighted to hear that you found our team professional, compassionate, and informative. Supporting both residents and their families is very important to us.
Kind regards,
Mirela
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Review of

Bankhouse Nursing Home

from Martyn J (Son of Resident) published on 5 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the time my mother has been in the care home, we haven't had any problems. She has settled in very well. The staff are friendly and very helpfull if any problems arrise.
Reply from Mirela Matei, Deputy Manager at Bankhouse Nursing HomeThank you Martyn, for your positive feedback. We're very pleased to hear that your mother has settled in well and that you've found our team friendly and helpful. Your reassurance means a lot to us.
Kind regards,
Mirela
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Review of

Bankhouse Nursing Home

from Deborah W (Relative of Resident) published on 5 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very efficient & friendly, nothing is too much trouble.
Very caring staff.
Reply from Mirela Matei, Deputy Manager at Bankhouse Nursing HomeThank you, Deborah, for your kind feedback. We're delighted to hear you found our team efficient, friendly, and caring - your words mean a great deal to us.
Kind regards,
Mirela
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Review of

Bankhouse Nursing Home

from H W (Niece of Resident) published on 30 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Cant praise the management and staff enough in this care home. My aunty had great care and support throughout her 4 week stay. Nothing was to much trouble for them and all staff was so happy and freindly. There was lots of Christmas activities going on in december and my aunt also had the option of
having her hair done every week.
Reply from Mirela Matei, Deputy Manager at Bankhouse Nursing HomeThank you for your kind review. We are delighted to hear that your aunty received great care and support during her stay with us. Your lovely comments about our staff mean a great deal, and we're pleased she enjoyed the Christmas activities and weekly hair appointments. Thank you for trusting us with her care - it was a pleasure to support her.
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Review of

Avenue Road Nursing Home

from David H (Son of Resident) published on 22 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at the home a long time, and I have seen many changes over the time for the better. Staff are lovely, and management is very approachable.
Reply from Marian Matei, Registered Manager at Avenue Road Nursing HomeThank you so much for your feedback, David. We truly appreciate you noticing our ongoing efforts to improve. Our staff and management team are dedicated to creating a warm, welcoming, and supportive environment for all our residents.
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Review of

Rozelle Nursing Home

from P M (Son of Resident) published on 8 December 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mother has been staying at Rozelle for several months now following a stroke. We (her family) have been very pleased with the level care and treatment she has received. Stagg are friendly and respectful to Mum and to her family when visiting. It has been my impression that several members of staff
have formed genuine and warm relationships with mum and have worked hard to ensure she is content and comfortable. This has been a difficult time for mum and all her family and it has really helped to know she is well looked after. Thank you.
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Review of

Bankhouse Nursing Home

from M J (Wife of Resident) published on 3 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is great and the staff very friendly. I love to come here. Im coming on daily basis and I spend more then 3h with the staff and my husband here in the care home. He stays in short unit and all the time the staff are nice and supportive, polite, professional. Even when I entry the home all appear
nice and calm. Food looking good and tast it good. Cleaning is very good, all the time is clean and smells nice in the home and also in the uni
Reply from Mirela Matei, Deputy Manager at Bankhouse Nursing HomeThank you very much for your kind and thoughtful review. We are delighted to hear that you feel welcomed and supported each time you visit the home, and that your husband is receiving the care, dignity, and attention he deserves.
Our team takes great pride in providing a warm, calm, and professional environment for both residents and their families, and it is wonderful to know that this has been your experience. We are also pleased that you are happy with the cleanliness of the home, the food, and the overall atmosphere.
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Review of

Avenue Road Nursing Home

from Carl T (Respite Resident) published on 2 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are friendly and helpful.
Reply from Marian Matei, Registered Manager at Avenue Road Nursing HomeThank you, Carl, for your kind feedback. We're delighted to hear that you find our staff friendly and helpful-your comments mean a great deal to the team. We were aware of the Wi-Fi difficulties when you first moved in, and we're pleased that the new connection is now providing a much better experience. We remain committed to ensuring your stay is comfortable and well supported.
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Review of

Avenue Road Nursing Home

from J H (Resident) published on 2 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff friendly and helpful. Food very good.
Reply from Marian Matei, Registered Manager at Avenue Road Nursing HomeThank you for your kind review. We are pleased to hear that you find our staff friendly and helpful, and that you are enjoying the food. Your feedback is greatly appreciated and will be shared with the team. We remain committed to providing a positive and comfortable experience for all residents.
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Review of

Sketty House Care Home

from Mandy N (Friend of Resident) published on 14 November 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are all very friendly and good fun for the residents. There always seems to be entertainment for the residents the residents are always commenting on how good the food is.
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Awards / Recognitions (2)

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Frequently Asked Questions about BIRA Care Homes

Costs for care homes owned by BIRA Care Homes

Average costs per week for care homes owned by BIRA Care Homes by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by BIRA Care Homes, based on 5 out of 5 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,180
Residential Dementia Care £1,180
Nursing Care £1,200
Nursing Dementia Care £1,200
All Care Types £1,180
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does BIRA Care Homes own?

BIRA Care Homes own 5 Care Homes.

Which BIRA Care Homes Care Homes have the highest review score?

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact BIRA Care Homes to verify any information. View our terms and conditions. BIRA Care Homes has an Enhanced Service – more info.