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Care Homes Owned by BIRA Care Homes

9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by BIRA Care Homes
At BIRA Group, their vision is to create a warm and welcoming environment where residents can feel truly at home. They believe that everyone has the right to live with dignity and respect, and dedicated staff are committed to providing the highest quality of care and support.

The team strive to empower residents and encourage independence, while also fostering a sense of community and belonging. Their ultimate goal is to create a place where residents can thrive and live their best lives.

BIRA Care Homes Locations (4)

 
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4 Care Homes owned by BIRA Care Homes
Ashton Park Care Home

36/37 Waterloo Road, Newport NP20 4FP 

9.7 23 reviews
"My friend says it's comfortable living here. The staff are very friendly, kind and helpful. She loves living here. When I visit the staff…"   Read all 23 reviews
Location Type Care Home

Ashton Park Residential Home is a large detached two-story building located in a residential area in Newport City Centre. The home is registered with the Care and Social Services Inspectorate Wales (CIW) to provide accommodation and personal care for… Read more about Ashton Park Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • 17 Rooms from £1,100 / week
Rozelle Nursing Home

93 Brecon Road, Abergavenny NP7 7RE 

9.4 21 reviews
"My sister was taken to Rozelle suffering from cancer. She had special needs. We found the care at Rozelle excellent. The staff were…"   Read all 21 reviews
Location Type Care Home

Rozelle Nursing Home supports a calm and relaxing daily lifestyle for adults with mental health complications, as well as specialising in dementia care. Their aim is to provide a consistently high standard of professional care in order that those… Read more about Rozelle Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 24 Rooms from £1,200 / week
Bankhouse Care Home

Llangynidr Road, Beaufort, Ebbw Vale NP23 5EY 

9.1 40 reviews
"My father has been in Bankouse Care Home for 6 years, it has been a very positive stressfree time for myself and my family. We have had no…"   Read all 40 reviews
Location Type Care Home

Bankhouse care home in Beaufort is a welcoming home for people requiring care and support. The care home has an enhanced general practitioner service and allows for all minor health issues to be dealt with in clinic. All residents are examined annually… Read more about Bankhouse Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 54 Rooms
Avenue Road Nursing Home

28 Avenue Road, Abergavenny NP7 7DB 

9.0 17 reviews
"My mother has been at Avenue Road for some time and has settled well. She has always been treated with respect and with extreme dignity…"   Read all 17 reviews
Location Type Care Home

Avenue Road Nursing Home is a thirty-three capacity accommodation that offers skilled carers who aspire to the highest standards of care provision, through personalised packages and innovative methods. The service is set up to respect the needs of… Read more about Avenue Road Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 33 Rooms from £1,200 / week

BIRA Care Homes Reviews (101)

9.3
BIRA Care Homes has a Group Review Score of 9.3 (9.295) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to BIRA Care Homes must have a Review Score.

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Review of

Rozelle Nursing Home

from Catherine M (Daughter of Resident) published on 25 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident now for 3 months. She feels settled and she enjoys the food and says she is well looked after. This makes me happy and the staff are all excellent. The main area for improvement is concerned with mental stimulation which I know is challenging, perhaps have more visiting people
like when the singer came in where many residents engaged. Mostly the entertainment is endless TV without much consideration given to content or suitability.

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Review of

Avenue Road Nursing Home

from M W (Son of Resident) published on 11 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Avenue Road for some time and has settled well. She has always been treated with respect and with extreme dignity staff are friendly at all times and always available.
It's a friendly place for her to live and I would highly recommend Avenue Road.

Reply from Marian Matei, Registered Manager at Avenue Road Nursing Home

Thank you so much for sharing your experience. It's wonderful to hear that your mother is settling in well and being treated with such care and respect. Having friendly and attentive staff truly makes all the difference in creating a warm and welcoming environment. Your recommendation means a lot, and it's great to know Avenue Road is such a positive place for your family.

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Review of

Rozelle Nursing Home

from Sue L (Sister of Resident) published on 3 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was taken to Rozelle suffering from cancer. She had special needs. We found the care at Rozelle excellent. The staff were wonderful with her and kind and caring. The management was excellent and although the facilities were older, it was spotlessly clean. We found the staff and management
very supportive of us as a family. We can't rate the care she got highly enough.

Reply from Lisa Tudor, Manager at Rozelle Nursing Home

Thank you for your review. We always value any comments, as we strive to improve our service and give residents and their families the best possible experience at what can be very difficult times..It was our privilege to care for your loved one.

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Review of

Rozelle Nursing Home

from G L (Son of Resident) published on 7 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From what I have seen I am very happy with everything.

Reply from Alison Kickman, Manager at Rozelle Nursing Home

Many thanks for your review. We are always happy to receive feedback as it helps us to continue to improve and provide the best possible service for our lovely Residents.

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Review of

Rozelle Nursing Home

from Felicity C (Wife of Resident) published on 2 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very good experience. My husband is very well looked after and I have every confidence in his medical care.

Reply from Alison Kickman, Manager at Rozelle Nursing Home

Many thanks for your review. We are so pleased that your experience has been a positive one.We make every effort to ensure residents have the best possible care and attention.

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Review of

Bankhouse Care Home

from Ceri D (Daughter of Resident) published on 14 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Bankouse Care Home for 6 years, it has been a very positive stressfree time for myself and my family. We have had no issues or complaints at all, he has had no falls, accidents, or any real illnesses since going to Bankhouse. When we visit, we are treated with respect and find
the home to be very caring and friendly, we feel it has a very family feel there. Nothing is too much for the staff, even if it is busy, they find time to answer our questions and we are never felt to be in the way or a nuisance there. My father loves singing and is encouraged by the brilliant two staff members in particular to enjoy himself. I cannot put into words how grateful I am that he is being so cared for and loved by all the staff at Bankhouse. I leave there with no worries at all as I know he is very well looked after. He is always spotlessly clean. Thank you to everyone that takes the time to make my father and all the residents feel as if they matter. We as a family appreciate it so much thank you.

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Review of

Rozelle Nursing Home

from S R (Wife of Resident) published on 14 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Rozelle Nursing Home for three years, suffering from Alzheimer's, and I strongly believe that he is still with us in part due to the care and compassion he receives at Rozelle. I am grateful to all the staff.

Reply from Lisa Tudor, Manager at Rozelle Nursing Home

Thank you for your review, we value your opinions greatly. All comments help us to develop our service and enhance the care we give to all residents. It is great for staff to receive this feedback, they are truly dedicated to the people that they care for. Thank you.

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Review of

Ashton Park Care Home

from Joanne R (Niece of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident for almost 22 years. The care she receives is of a high standard and all staff are fully aware of her needs. Many activities take place on a regular basis keeping all the residents happy and engaged. Keep up the good work.

Reply from Janet Watkins, Home Manager at Ashton Park Care Home

We greatly appreciate your feedback. Our aim is always to provide the highest standard of service to your loved ones.

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Review of

Ashton Park Care Home

from Lynda L (Daughter of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy at Ashton Park Care Home. The staff are very caring, helpful and fun. I visit regularly and am always made welcome. Mum has gained all the weight she lost before becoming a resident. The food is excellent, freshly cooked ingredients and all the things Mum enjoys. Mum loves having
her hair and nails done every week. Her clothes are immaculate which is so important to her, Mum loves clothes. Mum is treated with respect and dignity, she has a choice of time to get up/go to bed, what to wear, what to eat, personal belongings in her room. Her room is spotless. The staff now know her well and recognise immediately if she is not herself. Communication between staff, health and myself is excellent. I looked at several homes before Mum came to Ashton Park and I am so glad she became a resident here, she has become one of the big family.

Reply from Janet Watkins, Home Manager at Ashton Park Care Home

We welcome family members comments as they are a complete and honest reflection of the service we provide to loved ones. Thank you for this wonderful feedback.

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Review of

Ashton Park Care Home

from P T (Niece of Resident) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty has always been treated excellently while in the home, nothing is ever too much trouble. The staff are always friendly and caring, going above and beyond their role to ensure she is happy and her needs and wishes are met.

Reply from Janet Watkins, Home Manager at Ashton Park Care Home

Thank you for your wonderful feedback. Your loved ones are at the very heart of the care, support and decision-making processes. Your comments are valued immensely.

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Review of

Ashton Park Care Home

from H C (Friend of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend says it's comfortable living here. The staff are very friendly, kind and helpful. She loves living here. When I visit the staff are always helpful to us and welcoming. My friend is brought a drink when we visit. The home always seems clean and my friend seems well cared for.

Reply from Janet Watkins, Home Manager at Ashton Park Care Home

Thank you for your kind words. They reflect the heart of the service we wish to provide for those in our care.

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Review of

Ashton Park Care Home

from Muriel C (Resident) assisted by family/friend published on 14 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are all friendly and I feel safe. The food is really good, I have a choice. My bedroom is good, my own pictures are on the wall. My clothes are kept nice and clean. I love having my hair done every week. People listen to me. I get up when I want or go to bed when I want.

Reply from Janet Watkins, Home Manager at Ashton Park Care Home

Thank you for your feedback, we are always happy to receive your comments.

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Review of

Ashton Park Care Home

from Kerrie J (Daughter of Resident) published on 17 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has Alzheimer's and came to the home in February 2024. He had problems settling and wanted to leave at first. The staff were amazing and dealt with his worries with kindness and reassurance. We went through a time where he felt unsafe and again with reassurance we seem to be making good progress.
He now seems settled and loves the staff to bits. I feel really reassured that any problems will be dealt with sympathetically.

Reply from Janet Watkins, Home Manager at Ashton Park Care Home

Thank you for your review. Feedback is very important to us as we strive to provide a continual improvement plan for your loved ones.

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Review of

Bankhouse Care Home

from Andrea H (Daughter of Resident) published on 4 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nursing care excellent, professional, caring and friendly. Staff are always helpful and approachable. All needs attended to promptly and to a very good standard. Felt relative was in safe and caring hands. Regular communication with staff regarding care.

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Review of

Bankhouse Care Home

from Julia H (Daughter of Resident) published on 17 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am SO pleased we found Bankhouse. Dad arrived in a bad way 18 months ago and significantly improved within a few months. Every aspect has been first-class. We have always been delighted with the professionalism and genuineness of everyone. Dad was a retired professional with a great deal of world
experience and whilst he was a gentle soul he was very particular, had high expectations and full mental capacity. I'm so pleased he felt very at home at Bankhouse (as a self funder he was able to relocate if he wanted to). Staff were always available, welcoming, warm and cheerful. It was a huge comfort to know Dad was in such lovely care and such a kind environment.

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Review of

Bankhouse Care Home

from Peter H (Son-in-law of Resident) published on 17 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was really clear when we first visited Bankhouse that there was a fantastic culture of genuine care. Way better than others we had visited. It's proven to be everything we expected. We feel very lucky with our choice.

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Review of

Avenue Road Nursing Home

from R B (Daughter of Resident) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother has been a resident for a couple of years. She is very happy and settled here. The staff are kind and from what I have seen always treat the residents with care, dignity, and respect. My Mother is looked after, happy and safe which is important. My only issue is that I don't always feel welcomed
as a visitor by some of the staff.

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Review of

Avenue Road Nursing Home

from J C (Daughter of Resident) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in the Avenue since 2021 and last week celebrated her 104th birthday. We are happy with her care and she is very fond of the staff smiling whenever they come to her room. She still enjoys her meals and drinks well, if in the mood!

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Review of

Avenue Road Nursing Home

from R K (Son of Resident) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. Nice atmosphere.

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Review of

Avenue Road Nursing Home

from R R (Son of Resident) published on 30 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A good service provided for three plus years. Particularly liked the way my mother's birthdays were handled.

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Awards / Recognitions (2)

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Frequently Asked Questions about BIRA Care Homes

Costs for care homes owned by BIRA Care Homes

Average costs per week for care homes owned by BIRA Care Homes by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by BIRA Care Homes, based on 3 out of 4 settings.

Type of Care Provided Average Weekly Cost
Residential Care £1,167
Residential Dementia Care £1,167
Nursing Care £1,200
Nursing Dementia Care £1,200
All Care Types £1,167
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does BIRA Care Homes own?

BIRA Care Homes own 4 Care Homes.

Which BIRA Care Homes Care Homes have the highest review score?

Ashton Park Care Home, Rozelle Nursing Home & Bankhouse Care Home have the highest review score.
BIRA Care Homes in Blaenau Gwent BIRA Care Homes in Monmouthshire BIRA Care Homes in Newport

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact BIRA Care Homes to verify any information. View our terms and conditions. BIRA Care Homes has an Enhanced Service – more info.