Care Homes Owned by BIRA Care Homes in Newport

I have been a resident here for 6 weeks. The care and attention has been excellent. The team are lovely and have treated and cared for me with dignity and respect.

My mother was very happy at Ashton Park. She was well looked after, and there were no concerns at all. The room was nice and comfortable. The food was freshly cooked, which my mother really enjoyed.

My step dad is very settled and comfortable with staff and premises/room. I would like for anybody to stay here. The staff are very pleasant.

Fabulous place, very very helpful and caring in all aspects of dad's care. Can't thank them all enough for putting my mind at rest knowing dad is being well cared for and comfortable in his surroundings.

My aunt has settled very quickly and seems very content.

A very friendly and welcoming environment. I have total faith in the way my father is cared for. Ashton Park has helped hugely for my whole family and completely stopped the stresses that we were all feeling regarding dad's welfare.

Friendly staff. Mam is well cared for. We are very happy.

My aunt has been a resident for almost 22 years. The care she receives is of a high standard and all staff are fully aware of her needs. Many activities take place on a regular basis keeping all the residents happy and engaged. Keep up the good work.

My mum is very happy at Ashton Park Care Home. The staff are very caring, helpful and fun. I visit regularly and am always made welcome. Mum has gained all the weight she lost before becoming a resident. The food is excellent, freshly cooked ingredients and all the things Mum enjoys. Mum loves having her hair and nails done every week. Her clothes are immaculate which is so important to her, Mum loves clothes. Mum is treated with respect and dignity, she has a choice of time to get up/go to bed, what to wear, what to eat, personal belongings in her room. Her room is spotless. The staff now know her well and recognise immediately if she is not herself. Communication between staff, health and myself is excellent. I looked at several homes before Mum came to Ashton Park and I am so glad she became a resident here, she has become one of the big family.

My aunty has always been treated excellently while in the home, nothing is ever too much trouble. The staff are always friendly and caring, going above and beyond their role to ensure she is happy and her needs and wishes are met.

My friend says it's comfortable living here. The staff are very friendly, kind and helpful. She loves living here. When I visit the staff are always helpful to us and welcoming. My friend is brought a drink when we visit. The home always seems clean and my friend seems well cared for.

They are all friendly and I feel safe. The food is really good, I have a choice. My bedroom is good, my own pictures are on the wall. My clothes are kept nice and clean. I love having my hair done every week. People listen to me. I get up when I want or go to bed when I want.

Dad has Alzheimer's and came to the home in February 2024. He had problems settling and wanted to leave at first. The staff were amazing and dealt with his worries with kindness and reassurance. We went through a time where he felt unsafe and again with reassurance we seem to be making good progress. He now seems settled and loves the staff to bits. I feel really reassured that any problems will be dealt with sympathetically.

Would highly recommend.

My mum had a bad experience in a care home, she was very anxious. Since moving into Ashton Park Care Home, she's improved so much mood-wise that her physical health has also improved. The staff are caring and very patient, I couldn't ask for better really.

My ex husband loves it here, he's well looked after and happy.

My father is a resident of Ashton Park. I am very pleased with the care that my father has. I find that the staff are very friendly and always make you welcome and the manager always keeps me up to date met my father.

We as a family are really happy with the care my mam has received since being here. She has been in Ashton Care Home for the last three years. The staff keep me informed about her care. The staff are very friendly and take good care of her.

Ashton Park came into our lives when we needed them the most and my mum's health deteriorated. With love and care and with the help of the doctors my mum's health stabilised and has kept her well looked after. They have consistently kept us up to date with Mum's health and her needs. The team here is really good and we wouldn't want her in any other place.

I am more than happy with my room which has a lovely view of the park. It is spacious and always clean and tidy. The staff are helpful, courteous and willing to help. There is always a good selection of food which is wholesome and nourishing.