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Care Home Owned by BIRA Care Homes in Swansea

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by BIRA Care Homes in Swansea

Only the locations & reviews in Swansea for BIRA Care Homes are showing below.

View the details of all 5 locations (with 127 reviews) owned by BIRA Care Homes

BIRA Care Homes Locations in Swansea (1)

1 Care Home owned by BIRA Care Homes in Swansea
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Sketty House Care Home

244 Gower Road, Sketty, Swansea SA2 9JL 

9.0 9 reviews
"Very satisfied with this home. The staff are outstanding! Nothings too much trouble for them. Theres always something going on there to…"   Read all 9 reviews
Location Type Care Home

Sketty House is a residential care home based in the heart of Swansea, providing an excellent home for people needing care and support services. There is a dedicated management team in place who drive the organisations high standards and expectations.… Read more about Sketty House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 35 Rooms
  • from £1,100 / week

BIRA Care Homes Reviews in Swansea (9)

9.4

BIRA Care Homes has a Group Review Score of 9.4 (9.360) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to BIRA Care Homes must have a Review Score.

Overall Experience
  • 7
  • 1
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Date Published
  • 9
  • 4
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  • 9
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Reviewer Connection to BIRA Care Homes
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Sketty House Care Home

from Sharon S (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Since my Father was admitted to the home in June 2025 he has had a few falls, he has had a broken bottom what ever that maybe. He has a lot of his clothes go missing. He has not had a shower since he has been there, and they give him a wash in the morning with a flannel and they do not wait for the
water to warm. He has had his main meal given to him for a couple of days on paper plates as the dish washer had broken down. Haven't they heard of manual washing. They have even lost his RNIB bleeper. They refuse to cut his nails and at one point my Father tried to dry shave himself in the lounge with members of staff walking past. All these point have been reported not only to admin but social services. MY FATHER IS 99 AND BLIND. WHEN HE HAS NOT GOT HIS HEARING AID IN HE IS ALSO DEAF. THERE IS NO DUTY OF CARE IN MY OPINION. There is room for big improvements.
Reply from Charlotte Evans, Manager at Sketty House Care HomeThank you for your feedback. We take all concerns seriously and wish to clarify that the issues raised had already been addressed prior to this review. Your fathers care plans and risk assessments are regularly reviewed to reflect his needs, including his sensory impairments. Any incidents or equipment issues were resolved promptly, and staff guidance reinforced to ensure safety and dignity. Regarding personal belongings, we have requested clothing be labelled to prevent loss. We remain committed to providing safe, person-centred care and encourage concerns to be raised directly with management.

Kind regards
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Review of

Sketty House Care Home

from Linda D (Sister-in-law of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with this home. The staff are outstanding! Nothings too much trouble for them. Theres always something going on there to occupy the residents, always lovely and warm there everytime & different times we visit! Always make us feel welcome when we visit, they keep up in touch of our relative,
any changes there are, they text or phone. We are very happy.
Reply from Charlotte Evans, Manager at Sketty House Care HomeThank you so much for your kind words. We are delighted to hear that you are happy with the care and support your relative receives. Our team works hard to ensure every resident feels safe, comfortable, and engaged, and its wonderful to know that this is reflected in your visits. Keeping families informed and involved is very important to us, and we really appreciate you taking the time to share your experience.
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Review of

Sketty House Care Home

from Mandy N (Friend of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are all very friendly and good fun for the residents. There always seems to be entertainment for the residents the residents are always commenting on how good the food is.
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Review of

Sketty House Care Home

from W T (Brother of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my sister 2/3 times a week. I have found all the staff, very good to my sister and I have found my sister's health has improved 100% since she has been in the care home. She also enjoys the food and seems to eat well, when I visit my sister does not complain about the staff, in fact she says
they are very good.
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Review of

Sketty House Care Home

from C S (Granddaughter of Resident) published on 29 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are looking after my Nan well, and are very friendly.
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Review of

Sketty House Care Home

from S S (Daughter of Resident) published on 29 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother is well looked after. I don't have to worry when I'm not around as staff are amazing all the way from cleaners, admin, carers and manager. She has regular food, drinks, and snacks all of which she looks forward to having. The staff are very welcoming at any time of the day.
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Review of

Sketty House Care Home

from Anthony C (Husband of Resident) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is well run and the staff are excellent.
Reply from Gemma Thomas, General Manager at Sketty House Care HomeThank you so much for your feedback. We greatly appreciate it.
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Review of

Sketty House Care Home

from Liberty P (Great-granddaughter of Resident) published on 18 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is a brilliant place for family/ friends, providing everything they need including a laundry room provided in the care home. All laundry is always put away tidy and clean and never any issues. As so for the kitchen, providing a selection of choices for breakfast and lunches. The staff
here are great with communicating to all of the residents and their needs and not only do they care for them but they are compassionate.
The management team is also very helpful and supportive, making sure anything needed from you is done straight away. Overall this is a great care home where you know your family is happy whenever you can't be there feeling comforted.
Reply from Gemma Thomas, General Manager at Sketty House Care HomeThank you so much for your feedback - We appreciate it greatly.
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Review of

Sketty House Care Home

from R D (Son of Resident) published on 16 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Had an excellent visit. The staff are very kind and patient. The facilities are excellent and the rooms are warm and comfortable. The food is superb. All the staff know the needs of the residents individually and help them enormously. My mother is very happy at Sketty House and we can visit her at any
time. There are no 'visiting hours' as such. The staff are careful to ensure that residents' clothes don't get mixed up in the laundry and there is a high degree of cleanliness at all times. Hairdressing and Chiropody are available. There are many excellent activities for residents. Overall-splendid!
Reply from Gemma Thomas, General Manager at Sketty House Care HomeThank you so much for your feedback! We greatly appreciate it.
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Awards / Recognitions (2)

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