Care Homes Owned by BIRA Care Homes in Swansea

Sketty House is always clean and you always have a lovely welcome from all of the staff would not hesitate to recommend.

Dad has been here over 3 months. The staff are exceptional They encourage him to do what he likes not what they think he should do . If he wants to stay in bed , then he can . When I call there they are so welcoming and looking out for all the residents ( and which takes exceptional skill and care ) . I have such a sense of relief knowing that dad is cared for so well and is safe Thank you ALL

Satisfied with the home. The most important thing ever relatives need is care and attention, and they do have it here.

My aunt has been with you many years ..well cared for and looked after ...the care home is amazing and all the staff are .. residents are always happy ..always doing activities or singing dancing or out on little trips they are all just amazing

it hasnt been an easy journey having a stroke but to have lovely and kind nurses , hcsw , catering and managers who help if we need anything & are always happy & smiling , being on the end of the phone if we want to ask questions has made the process much easier to deal with.. he has settled in well to a lovely home with activities and some thing going on there all the time so highly recommend sketty house as one the best homes in sketty

Since my Father was admitted to the home in June 2025 he has had a few falls, he has had a broken bottom what ever that maybe. He has a lot of his clothes go missing. He has not had a shower since he has been there, and they give him a wash in the morning with a flannel and they do not wait for the water to warm. He has had his main meal given to him for a couple of days on paper plates as the dish washer had broken down. Haven't they heard of manual washing. They have even lost his RNIB bleeper. They refuse to cut his nails and at one point my Father tried to dry shave himself in the lounge with members of staff walking past. All these point have been reported not only to admin but social services. MY FATHER IS 99 AND BLIND. WHEN HE HAS NOT GOT HIS HEARING AID IN HE IS ALSO DEAF. THERE IS NO DUTY OF CARE IN MY OPINION. There is room for big improvements.

The staff are all very friendly and good fun for the residents. There always seems to be entertainment for the residents the residents are always commenting on how good the food is.

I visit my sister 2/3 times a week. I have found all the staff, very good to my sister and I have found my sister's health has improved 100% since she has been in the care home. She also enjoys the food and seems to eat well, when I visit my sister does not complain about the staff, in fact she says they are very good.

The staff are looking after my Nan well, and are very friendly.

My Mother is well looked after. I don't have to worry when I'm not around as staff are amazing all the way from cleaners, admin, carers and manager. She has regular food, drinks, and snacks all of which she looks forward to having. The staff are very welcoming at any time of the day.

The home is well run and the staff are excellent.

The management team is also very helpful and supportive, making sure anything needed from you is done straight away. Overall this is a great care home where you know your family is happy whenever you can't be there feeling comforted.

Had an excellent visit. The staff are very kind and patient. The facilities are excellent and the rooms are warm and comfortable. The food is superb. All the staff know the needs of the residents individually and help them enormously. My mother is very happy at Sketty House and we can visit her at any time. There are no 'visiting hours' as such. The staff are careful to ensure that residents' clothes don't get mixed up in the laundry and there is a high degree of cleanliness at all times. Hairdressing and Chiropody are available. There are many excellent activities for residents. Overall-splendid!