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Care Home Owned by BIRA Care Homes in Herefordshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by BIRA Care Homes in Herefordshire

Only the locations & reviews in Herefordshire for BIRA Care Homes are showing below.

View the details of all 7 locations (with 177 reviews) owned by BIRA Care Homes

BIRA Care Homes Locations in Herefordshire (1)

 - Browse 1 Care Home owned by BIRA Care Homes in Herefordshire
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Field Farm House Care Home
Hampton Bishop, Hereford HR1 4JP 
9.5 15 reviews
Field Farm House Care Home, Hereford, Herefordshire
"Very good staff & manager. Can't fault them, they do a very good job when ever theirs something wrong they are always their straight a…"   Read all 15 reviews
  • from £1,300 / week
  • 69 Rooms
Location Type Care Home

Field Farm House Residential Home is a 63-bed care home in Hereford supporting older people and those living with dementia. The care home has marvellous views of the Herefordshire landscape for ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

BIRA Care Homes Reviews in Herefordshire (15)

9.6

BIRA Care Homes has a Group Review Score of 9.6 (9.553) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to BIRA Care Homes must have a Review Score.

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Review of

Field Farm House Care Home

from Tracy H (Daughter of Resident) published on 23 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good staff & manager. Can't fault them, they do a very good job when ever theirs something wrong they are always their straight away.
Reply from Amanda Minett, Registered manager at Field Farm House Care Home Thank you for your kind words and positive feedback.
We are delighted to hear that you are happy with the care and support provided by our staff and manager.
It is wonderful to know that you feel reassured by the team's prompt response and dedication whenever any concerns arise.
Your appreciation means a great deal to us and will be shared with the whole team, who work hard every day to provide the highest standard of care and support.
Thank you for taking the time to share your experience.
Many thanks Mandy and team
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Review of

Field Farm House Care Home

from S V (Daughter of Resident) published on 23 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff kind and considerate. My mother has dementia and is 93 years old, and they are patient and kind when interacting with her. It is not easy looking after an elderly patient with dementia; they need 24-hour care. The home is always clean and tidy, and the residents are washed and dressed
whenever I visit. The food appears appetising and regular activities are on offer for those who wish to participate.
Reply from Amanda Minett, Registered manager at Field Farm House Care Home Thank you for your thoughtful and heartfelt feedback.
We are delighted to hear that you have found our staff to be kind, considerate, and patient in caring for your mother. Supporting residents living with dementia requires compassion and dedication, and it is wonderful to know that our team's efforts have made a positive difference to both your mother and your family.

We are also pleased that you have noticed the cleanliness of the home, the attention given to residents' personal care, and the range of activities and meals provided. Your comments mean a great deal to us and will be shared with the team, who work hard to ensure every resident is treated with dignity, respect, and warmth. Thank you for placing your trust in us and for taking the time to share your experience.

Many thanks Mandy and team
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Review of

Field Farm House Care Home

from Terri H (Daughter of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is in a lovely setting. The rooms are a good size (my mum's also has a wetroom) and are kept in a spotless condition. Residents are able to bring any personal items with them to make their room their own. The food is very good, and the chef makes a cake when a resident celebrates their birthday.
Staff are friendly and welcoming and look after the residents well. We are very happy with the level of care given to Mum.
Reply from Amanda Minett, Registered manager at Field Farm House Care Home Thank you for your wonderful feedback. We are delighted to hear that you and your mum are so happy with the care and support provided.
It is lovely to know that you appreciate the comfortable surroundings, the cleanliness of the home, the quality of the food, and the personal touches that help make special occasions memorable.
Our team works hard to create a welcoming and caring environment, and your kind words mean a great deal to us. Thank you for placing your trust in us to care for your mum.

Many thanks
Mandy and team
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Review of

Field Farm House Care Home

from Jeremy C (Son of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always attentive and very pleasant. They care about the residents very well. Happy my father is at Field Farm House.
Reply from Amanda Minett, Registered manager at Field Farm House Care Home Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you are happy with the care your father receives at Field Farm House.
Our team is dedicated to providing attentive, compassionate support to all our residents, and it is wonderful to know their efforts are appreciated. We will be sure to pass your feedback on to the staff. Thank you for your trust and support.

Many thanks
Mandy and team
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Review of

Field Farm House Care Home

from Jacqueline R (Daughter of Resident) published on 4 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is in a lovely setting, and the individual bedrooms are a good size, kept immaculately clean, and it's nice that the residents can personalise their rooms with pictures, etc. The staff are very caring of the residents, and welcoming to all visitors. The food is freshly cooked each day, and
the chef always makes a birthday cake for each resident, which is much appreciated by all. Very happy with the care my mother is receiving.
Reply from Amanda Minett, Registered manager at Field Farm House Care Home Thank you for your kind feedback. We are delighted to hear that you are happy with the care your mother is receiving.
It is wonderful to know that you appreciate the home's beautiful setting, the cleanliness and personalisation of the bedrooms, and the dedication of our caring staff.
We are especially pleased that the freshly prepared meals and the chef's birthday cakes help make residents feel valued and celebrated. Your comments mean a great deal to the entire team, and we will be sure to share your compliments with them.

Thank you for taking the time to share your experience and for trusting us with your mother's care.

Many thanks
Mandy and team
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Review of

Field Farm House Care Home

from Carl P (Son of Resident) published on 2 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a pleasure to come to see my mother with a welcoming environment. Always a smile and able to ask questions when I need to.
I've seen how kind the staff are to my mother, and only once she has ever asked me to take her home, and that was when I took two lambs in to see her - probably wanting
to see the sheep at home again.
Reply from Amanda Minett, Registered manager at Field Farm House Care Home Thank you so much for your kind words. It means a great deal to hear that you feel welcomed and supported when you visit your mother.
Our team is dedicated to creating a caring and positive environment, and we're delighted that you've seen the kindness and compassion they show every day. We always encourage residents and families to ask questions, and we're pleased that you feel comfortable approaching us whenever you need to.
We also loved hearing about the visit from the lambs-it sounds like a very special moment and a wonderful memory for your mother. Thank you for taking the time to share your experience and for trusting us with your mother's care.

Many thanks
Mandy and team
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Review of

Field Farm House Care Home

from J H (Resident) published on 27 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am more than happy with all aspects of care. The staff are excellent. Thanks to all.
Reply from Amanda Minett, Registered manager at Field Farm House Care Home Thank you for your kind feedback. We are delighted to hear that you are happy with all aspects of your care. Your comments about our excellent staff are greatly appreciated and will be shared with the whole team. Thank you once again.
Many thanks
Amanda and team
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Review of

Field Farm House Care Home

from Lisandro S (Son of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am deeply grateful for the support and care towards my father. It's a very delicate situation to have someone you care with dementia, and at this late stage, having this professional care with heart is super important.
Thank you to all the staff for their great support and care.
Reply from Amanda Minett, Registered manager at Field Farm House Care Home Thank you so much for your kind words. It truly means a lot to all of us. We understand how difficult and emotional it is to support a loved one living with dementia, especially at this stage, and we are grateful for the trust you place in our team. Your appreciation will be shared with all the staff, who are dedicated to providing not only professional care, but also compassion, dignity, and comfort every day.
Thank you again for your heartfelt message and support.

With Regards
Amanda
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Review of

Field Farm House Care Home

from J D (Husband of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the staff to be polite and very helpful. They are ready to explain and answer any queries I may have had. The same goes for the management at Field Farm. The rooms are always clean and warm, as is the communal area. It is satisfying to know that my wife is safe and seemingly content.
Thanks to all at Field Farm House.
Reply from Amanda Minett, Registered manager at Field Farm House Care Home Thank you for taking the time to share your kind feedback. We are delighted to hear that you have found our staff and management team to be polite, helpful, and supportive.
Providing a safe, warm, and comfortable environment for our residents is very important to us, and it is wonderful to know that your wife feels content and well cared for at Field Farm House and you continue to be happy with the care we provide
Your comments will mean a great deal to the whole team, and we truly appreciate your continued trust and support.
Many Thanks from us all at Field Farm House
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Review of

Field Farm House Care Home

from Alan G (Son of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother recently passed away whilst she was a resident of Field Farm Residential Home in Hereford. I can only say that the staff were far more than brilliant. They gave me regular updates on mothers condition and took great care to make sure that she was comfortable in her final days.
Reply from Amanda Minett, Registered manager at Field Farm House Care Home Thank you so much for taking the time to share your kind words. We are truly sorry for the loss of your mother, and we extend our deepest condolences to you and your family.
It means a great deal to us to hear that you felt supported and well-informed during such a difficult time. Our team is dedicated to providing compassionate, person-centred care, and ensuring comfort and dignity at the end of life is something we hold as a top priority.
Your feedback will be shared with all of our staff, who will be touched to know the difference they made to your mother's care and to your family. Thank you again for your trust in us.

Regards
Amanda
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Review of

Field Farm House Care Home

from Theresa W (Sister of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has been at Field Farm House for almost 10 years now and is warm, comfortable and well cared for. The staff are caring and considerate, which you can tell by her reactions to them during visits. Experienced by myself. I am kept well informed of her health and condition regularly. A difficult
job. Well done!
Reply from Amanda Minett, Registered manager at Field Farm House Care Home Thank you so much for your kind and thoughtful feedback. It truly means a great deal to hear that your sister has felt warm, comfortable, and well cared for over such a long period of time.

We're especially pleased that you've noticed the genuine care and consideration shown by the team-your observation about her reactions during visits speaks volumes. Building trust and meaningful connections is at the heart of what we do.

We also appreciate your recognition of the communication you receive about her health and wellbeing. Supporting both residents and their families is incredibly important to us, and we're glad you feel well informed.

Thank you again for your support and encouragement-it means a lot to our entire team.

Many thanks

Mandy and the team
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Review of

Field Farm House Care Home

from Conan B (Partner of Resident) published on 19 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner has been in the care home since January & I have no complaints whatsoever. More importantly I have received no negative feedback from my partner. She appears happy & content having settled in quicker than I would have imagined. This is partly due to the staff who I have found to be exceedingly
kind & helpful.
Reply from Amanda Minett, Registered manager at Field Farm House Care Home Thank you so much for your kind and thoughtful feedback. We are truly pleased to hear that your partner has settled in so well and is happy and content in her new home. It is especially reassuring to know that you have received no negative feedback from her and that her transition was smoother than expected.
Your positive comments about our staff being kind and helpful mean a great deal to us. The team works very hard to provide a warm, supportive, and compassionate environment, and it is always encouraging to know that this is being felt by both residents and their loved ones.
Thank you again for taking the time to share your experience. Your words are greatly appreciated by everyone here.
Warm Regards
Mandy
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Review of

Field Farm House Care Home

from David K (Husband of Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff very considerate and helpful.
Wife eating well and looks better than when at home. Although almost non vocal appears very settled with her situation.
Management answer any queries quickly.
Very happy with the care she is receiving.
Reply from Amanda Minett, Registered manager at Field Farm House Care Home Thank you for sharing such a touching message. It means a great deal to our whole team to know that your wife is looking well, eating happily, and feeling settled. We understand how important her comfort and wellbeing are, and we're truly honoured to be part of her care.
Your words about our staff and management are deeply appreciated. We are always here for you both, and if you ever need anything-no matter how small-please don't hesitate to reach out.
Thank you for placing your trust in us.
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Review of

Field Farm House Care Home

from Ann P (Daughter of Resident) published on 14 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is always clean and tidy staff are always polite mum is always clean tidy and well dressed and happy the only thing I would like is for a china cup for a cup of tea for visitors but that's just me I don't like drinking out of plastic cups it not a complete just a suggestion
Reply from Amanda Minett, Registered manager at Field Farm House Care Home Thank you so much for your lovely comments. It's wonderful to hear that your mum is happy, well cared for, and always looking her best - the team will be so pleased to know their efforts are appreciated. We're delighted that you find the home clean and welcoming, as creating a warm, homely environment means a lot to us.
Thank you also for your thoughtful suggestion about using china cups - that's a great idea, and we'll certainly look into it for future visits. It's always lovely to hear from you and we really appreciate your feedback.
Warm regards,
Mandy
Manager, Field Farm House
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Review of

Field Farm House Care Home

from Faith D (Daughter of Resident) published on 14 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff, including management have been more than helpful and friendly to my mother and myself. Since my mother entered as a resident her health, her personal care, food, everything has improved. The staff are great with resident relations and make sure they are well cared for. Medications are
administered at the correct times of day for the best result.
When my mum entered this home she was bedridden, non verbal, had lost 2 dress sizes and become very isolated in mind and body.
Since moving into Field Farm House mum is now smiling, eating, taking part in activities and walking with assistance when possible. She always looks clean and tidy in her clothing as well as personal care.
Even though she has Alzheimers and Vascular Dementia, with the care given I will see my mum for longer.
She is always treated with dignity and compassion. Her room is excellent with views over the countryside, it is well maintained and decorated beautifully with neutral colours.
Reply from Amanda Minett, Registered manager at Field Farm House Care Home Thank you so much for your wonderful review and for sharing your mother's journey with us. We're absolutely delighted to hear how much progress she has made since moving into Field Farm House. Seeing her smile, take part in activities, and enjoy her days means so much to all of us.
Our team works hard to provide the very best care with dignity and compassion, so it's lovely to know their efforts have made such a positive difference. Your kind words will mean a great deal to everyone here.
Thank you again for taking the time to share your experience and for your continued trust in us.
Warm regards,
Mandy
Manager, Field Farm House
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Awards / Recognitions (2)

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