






Bankhouse care home in Beaufort is a welcoming home for people requiring care and support.
The care home has an enhanced general practitioner service and allows for all minor health issues to be dealt with in clinic. All residents are examined annually by an optician. A podiatrist visits bi-monthly.
Trained chefs prepare meals and can cater to a variety of dietary needs including veganism, lacto-ovo vegetarianism and pescatarianism.
Visiting entertainers provide concerts...
Care Provided by Bankhouse Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Bankhouse Nursing Home for full pricing details and T&Cs.
Contact Bankhouse Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Group / Owner
- BIRA Care Homes
- Private Owned
Person in charge
- Mirela Matei (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1980
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (55)
Visiting
- All Visitors welcome
Parking
- Parking onsite
Bankhouse Nursing Home Reviews (61)
Bankhouse Nursing Home has a Review Score of 10 (9.960) out of 10, based on 23 reviews in the last 2 years.
Over all time Bankhouse Nursing Home has 61 reviews.
Knowing that he is comfortable, safe and well looked after is all that matters.
Thank you all for your understanding, kindness and friendship.
Thank you so much, Michelle, for your lovely and heartfelt review. Your kind words mean a great deal to our whole team. We are very happy to have your husband here at Bank House, and it is a pleasure to support and care for him. Thank you for your trust, kindness and continued support.
Mum is happy, well looked after by all the staff and seems to have settled well made friends and feels safe
Thank you for your lovely review. We're so pleased to hear that your mum has settled in well, feels happy and safe, and is enjoying life at Bank House. Thank you for your trust and support.
Mother in law has been here for a few months. Staff are very helpful very polite. She has settled in well, she enjoys the company. Always something going on that she has the option to join in if she wants to
Thank you for your lovely feedback. We are delighted to hear that your mother-in-law has settled in well and is enjoying the companionship and activities available. Your kind comments about our staff are greatly appreciated and will be shared with the team.
The nursing home is excellent, I think it's very good value for the money. There's entertainment everyday with two staff( Paul & Vicky). There's a variety of options for food at meal times. My Mother is a very picky eater, but, She eats everything that's put in front of her. The rooms are kept very clean and tidy. All of the staff are very friendly and brilliant with all the residents. How they remember all their names is beyond me! My Mother is very happy at Bankhouse and this is coming from a woman who was addiment she wasn't going in one. The nursing home grounds are kept to a very high standard and is always clean and tidy. Overall an excellent nursing home.
Thank you so much for your wonderful feedback. We are delighted to hear that your mother is happy and settled at Bankhouse. Your kind words about our staff, activities, catering, and environment mean a great deal to us and will be shared with the team, especially Paul and Vicky. We truly appreciate your support.
Nothing is too much for the staff
They go above and beyond. Nurses do a amazing job.
Thank you so much for your wonderful feedback. Your kind words mean a great deal to our team and are truly appreciated.
The staff and management are all very friendly and approachable. The accomodation is clean, warm and comfortable. So far my dad has been made to feel very welcome and we as a family couldn't be happier knowing that our Dad is safe and well at Bankhouse.
We're so pleased to hear your dad felt safe, comfortable, and welcomed during his time at Bankhouse. It means a great deal to the whole team.
Visited mum today Re Review. Having visited after 1 month since last time staff continue to have a good relationship with Mum. Mum always appears happy & dressed tidy. The area where Mum stays is clean & tidy & staff are always on hand to support all residents. Many Thanks Bankhouse for your care xx
We are very pleased to hear that your mum appears happy, well cared for, and comfortable when you visit. Our team works hard to maintain a clean, safe environment and to build positive relationships with all our residents. We truly appreciate your feedback.
All the nurses and care staff are visible all the time .
The menu look very good and well presented
Mangers Mirela and Dan are very good and kind .
All excellent at Bankhouse
Please be assured that your nan will always be warmly welcomed at our care home.
All satisfactory / no issues
Thank you for your positive review and for taking the time to share your feedback. Your feedback is greatly appreciated and will be shared with the entire team, as it reflects their ongoing commitment to providing high-quality care and service.
Friendly, caring environment.
Thank you for your kind feedback. We are pleased to hear you found the environment friendly and caring.
All staff, management very caring, helpful, overall excellent, second to none.
Thank you very much for your kind review. Our staff and management team are dedicated to providing the highest standard of care and support, and it is wonderful to hear that you found our service excellent.
I found the nursing home since she's been her to be really friendly making you feel like you part of family. I am really happy with the staff and being included in what they do. Even when short staffed they do a really good job.
Our staff work very hard, even during busy times, and your appreciation means a great deal to us.
These staff members go over & above to care for the residents, they treat them as if they are their own loved ones.
I cannot comment on the food as mam was a non eater but what we saw looked & smelt delicious.
It means a great deal that you felt welcomed and supported, especially in her final days. Your lovely words about our staff will be shared with the whole team.
Thank you again for trusting us with your mam's care.
And they do their best when short staffed even cleaning staff are polite and kitchen staff down to maintenance staff.
Thank you so much for your kind words. We're really pleased you felt included and supported. Your feedback means a lot to the whole team. We do miss your daily visits.
Nurses very professional including all other staff
Food of choose excellent
Wonderful place to stay.
Thank you, Sandra, for your kind review. Your thoughtful and encouraging words mean so much to all of us and are truly appreciated by the entire team. We are grateful for your support and want you to know that you are very much missed by everyone here. Please don't forget that you always have a home here whenever you wish to visit.
To the manager of Bankhouse Care Home, I wish to express sincere thanks, to all the staff, at your Care Home, who show such love, compassion, friendliness and are all so very caring. Whenever I visit my hubby, Wal, I am welcomed with a cheery smile and if I am "feeling down", they always show love and support, towards me.
It is better than any medication!!!
Respect, dignity and love, towards not only Wal, but all the residents, of Bankhouse Care Home, is so important and it reassures, the loved ones, that that is show at all times!!!
God richly Bless all residents and staff everyday.
With much love Olivia
Thank you very much for your kind and thoughtful feedback. We are always pleased to see you, and your visits bring a great deal of happiness to both our residents and staff. The love and positivity you bring when visiting your husband truly make a difference, and it is a pleasure to welcome you each time. Your words mean a great deal to everyone at Bankhouse Care Home.
Kind regards,Mirela
Very informative when family has questions.
Kind regards,
Mirela
In the time my mother has been in the care home, we haven't had any problems. She has settled in very well. The staff are friendly and very helpfull if any problems arrise.
Kind regards,
Mirela
Very caring staff.
Kind regards,
Mirela
Cant praise the management and staff enough in this care home. My aunty had great care and support throughout her 4 week stay. Nothing was to much trouble for them and all staff was so happy and freindly. There was lots of Christmas activities going on in december and my aunt also had the option of having her hair done every week.
Thank you for your kind review. We are delighted to hear that your aunty received great care and support during her stay with us. Your lovely comments about our staff mean a great deal, and we're pleased she enjoyed the Christmas activities and weekly hair appointments. Thank you for trusting us with her care - it was a pleasure to support her.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bankhouse Nursing Home.
There are no upcoming events for Bankhouse Nursing Home.
Awards / Recognitions (1)
- 14 Jan 2025Recipient: BIRA Care Homes
Accreditations
There are no accreditations posted yet for Bankhouse Nursing Home.
Meet the Team (1)

I joined Bank House Nursing Home in 2025, and in a short time, I’ve truly grown to love the home. It has such a wonderful feel - set within beautiful grounds, with bright, spacious rooms and a warm, welcoming atmosphere.
The residents enjoy a full range of engaging activities and lovely home-cooked meals every day. It’s a joy to be part of such a caring team, and I’m so proud of the positive, family spirit that makes Bank House such a special place to live and work.
Frequently Asked Questions about Bankhouse Nursing Home
What types of Care is Bankhouse Nursing Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Bankhouse Nursing Home have?
There are 55 Single Rooms.
What are the Facilities & Services at Bankhouse Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Bankhouse Nursing Home to the centre of Ebbw Vale?
1.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bankhouse Nursing Home to verify any information. View our terms and conditions. Bankhouse Nursing Home has an Enhanced Service -more info.