






Bankhouse care home in Beaufort is a welcoming home for people requiring care and support.
The care home has an enhanced general practitioner service and allows for all minor health issues to be dealt with in clinic. All residents are examined annually by an optician. A podiatrist visits bi-monthly.
Trained chefs prepare meals and can cater to a variety of dietary needs including veganism, lacto-ovo vegetarianism and pescatarianism.
Visiting entertainers provide concerts...
Care Provided by Bankhouse Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Bankhouse Nursing Home for full pricing details and T&Cs.
Contact Bankhouse Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Group / Owner
- BIRA Care Homes
- Private Owned
Person in charge
- Mirela Matei (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1980
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (55)
Visiting
- All Visitors welcome
Parking
- Parking onsite
Bankhouse Nursing Home Reviews (61)
Bankhouse Nursing Home has a Review Score of 10 (9.960) out of 10, based on 23 reviews in the last 2 years.
Over all time Bankhouse Nursing Home has 61 reviews.
I find that when its the weekday we can get through on the telephone but on weekends I can't seem to get through as quickly. I know its a homely nursing home from the way it looks.
Dad has been a resident for almost a year and during that time he has received fabulous care from the team on his unit. He has presented with several issues during his time here but the staff have persisted to find the best care and routine to make sure he is looked after.
The manager is very helpful and her office door is always open if you want to go in and speak to her.
The food is good.
The new owner has started to update the home by painting and decorating and replacing furniture.
Various activities throughout the week for residents to join in.
The manager was very caring and always had time to talk to myself and family members.
I was very pleased with the way they all looked after my mother and I can't thank them enough.
They (Carers) were extremely kind to my aunt. Especially two staff members were always helpful with us as a family. I would confidently recommend B.H.
This is from my two sisters and me. Our mother was only with BankHouse Care home for the last three days of her life. The staff showed a great deal of compassion and care for our mum, who could neither communicate or swallow. So her needs were not only met but were surpassed. This truly was a case of quality of care.
Thank you to the managers and all your staff for the support you gave our family.
I originally placed my mother at Bank House in April 2014 and later placed my brother there in May 2015, I was blown away by the level of care and dedication both my family experienced. They were both shown love and compassion far in excess of any sense of duty within their job remit. I have on many occasions recommended Bank House to friends and colleagues when opinions are requested. There has been lots of money spent over the last year upgrading all the facilities and improving the resident's environment.
Having brought in my friend for care and visited many times, I have found the home to be excellent in every department. The nursing and care staff to be professional and friendly in their dealings with residents and visitors.
Having been in local government for 22 years serving 19 as the political lead of social services, I have as part of my responsibilities have on an annual basis reviewed all care homes in Blaenau Gwent and the previous Gwent County Councils. I feel qualified to give you my personal review.
My husband had a great time in Bank House. When I picked him up he was clean and well dressed. How I know I can leave him and go away knowing he will be looked after.
My mother went to Bank House in a carrier bed, the staff are amazing and cater to all needs of all the patients. We are so confident with the care that my mother is now staying permanently. The staff are friendly and caring.
I have found Bank House staff excellent standard in all areas and would recommend it to anyone in similar circumstances.
My father has been here since January 2017 and has received nothing but first class care, both medically and socially. The food is of a high standard and there is plenty of it. There are social activities if wanted, or TV to watch. All in all, I cannot praise the care my father is receiving high enough.
The staff were fantastic, I cannot fault anyone.
Dad was given so much respect.
From the moment he arrived, he was happy.
Thank you for making his last weeks the best he had had for a long time.
He loved the food too and had put weight on!
My mother aged 92 needed 24-hour nursing care following a broken hip. A traumatic change after living in her own home for 69 years! BankHouse provided excellent care, reassurance and treated her with great dignity. They respected her Christian faith. She was always dressed nicely in her own clothes and food adapted to suit her taste. Mam had poor eyesight, she recognised the staff by name and loved them all. In the last weeks of her life, the compassionate care was wonderful. We can not thank them enough and would recommend them to others.
My father-in-law asked to go into a care home after a few months in a hospital. Previously he lived in sheltered accommodation with carers. He has very poor mobility and multiple health problems and so required nursing care. My husband and I chose BankHouse Care Home. The matron gave clear helpful information. The atmosphere of the home is good. Everyone engages well with the residents. The home is being refurbished but is kept very clean and the food is good. My father in law found the first week traumatic but he received wonderful care and is now happy there.
I find BankHouse Care Home staff and facilities to be good in general. Condition of rooms (and furniture in some) needs a general overhaul but the new owner is apparently in the process of doing so. Staff, on the whole, seem to know what is best and how to interact with my relative. some are better than others, which is expected. I feel that my relative is safe and content (as much as possible) in the home.
BankHouse Care Home is an excellent care home. The staff are very kind, friendly and caring to my brother and other residents. They have a variety of activities and he enjoys the singers that come from time to time. His bedroom is always clean and tidy and I would recommend this home. Recently, there has been a vast improvement in the garden and grounds outside, so will be very pleasant when the spring/summer comes for the residents.
Mum went into BankHouse Care Home April 2014. I was very worried about her going into a home. You hear so many stories about these homes, so I was very nervous. Mum was happy from the first day. They have singers coming in, a quiz, games and company all day. She is happy and well-cared for. The staff are great, kind, happy and enjoy their job. They now have a new owner who is spending money on the building which was needed. I chose BankHouse Care Home because of what I found on the inside not how it looked from the outside.
The standard of nursing care at BankHouse is very high and staff at all levels are friendly, attentive and caring.
Leisure and entertainment activities are high on the agenda and are well supported.
Facilities at the home are currently being refurbished.
Mum was admitted in May this year which was a traumatic time for us as a family as we wanted her to stay at home but due to her decline this was not sensible. However, the transition has proved positive as we are all more content knowing that she is well cared for and supported by very friendly staff. A refurbishment of the home is in progress which will enhance the surroundings and rooms but we understand this is an on-going programme.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Bankhouse Nursing Home.
Awards / Recognitions (1)
- 14 Jan 2025Recipient: BIRA Care Homes
Accreditations
There are no accreditations posted yet for Bankhouse Nursing Home.
Meet the Team (1)

I joined Bank House Nursing Home in 2025, and in a short time, I’ve truly grown to love the home. It has such a wonderful feel - set within beautiful grounds, with bright, spacious rooms and a warm, welcoming atmosphere.
The residents enjoy a full range of engaging activities and lovely home-cooked meals every day. It’s a joy to be part of such a caring team, and I’m so proud of the positive, family spirit that makes Bank House such a special place to live and work.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bankhouse Nursing Home to verify any information. View our terms and conditions. Bankhouse Nursing Home has an Enhanced Service -more info.