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Prestemede Care Home

Townend, Presteigne, Powys LD8 2DE
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I can't speak highly enough of the care and kindness shown to my partner's mother by all the staff.Mary S(Friend of Resident/Service User)
Prestemede Care Home, Presteigne
the staff are the most friendly bunch of people I have ever met and nothing is too much troubleJane Y(Friend of Resident/Service User)
Prestemede Care Home, Presteigne
Seriously impressed with all aspects of this home.Simon N(Son of Resident/Service User)
Prestemede Care Home, Presteigne

Prestemede offers high quality residential care for older people including long-term, residential, palliative, convalescence and respite care. Highly trained and experienced care assistants provide round-the-clock care and support.

Located in a quiet residential area of Presteigne, Prestemede offers a homely environment within a peaceful setting and is wheelchair accessible throughout. Accommodation includes comfortable lounges, attractive bedrooms overlooking the gardens and beautiful grounds.

Nutritionally balanced meals are prepared daily by the chef who...  

Care Provided by Prestemede Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 12 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,176From £1,276
Residential Dementia CareFrom £1,176From £1,276

Contact Prestemede Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Judith Jones (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1971

Room Information

  • Single Rooms (12)
  • Single Rooms with ensuite Wet Room (2)

Prestemede Care Home Reviews (33)

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9.6

Prestemede Care Home has a Review Score of 9.6 (9.632) out of 10, based on 10 reviews in the last 2 years. Over all time Prestemede Care Home has 33 reviews.

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Showing 33 reviews matching selected criteria
Review from Deborah C (Daughter of Resident) published on 13 October 2022 Submitted via Postal Card
Overall Experience

Mum settled really quickly into this lovely home. It is clean, friendly, comfortable and has very good facilities. The improvement in mum is massive! Her health and well-being is a joy to see, she is now back to her happy, cheerful self. The staff are so welcoming to all the families and visitors that visit their loved ones. The knowledge and experience the staff hold is outstanding. Thank you all so much for the excellent work you all do!

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Review from B M (Daughter of Resident) published on 23 September 2022 Submitted via Postal Card
Overall Experience

Excellent service provided from first contact to discharge I felt very well catered for and never once worried about mum which was great. The staff are fantastic, communication great. An extremely caring environment. Many thanks, mum will be hopefully able to go in for respite care in the future depending on how things go now - she's back home.

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Review from Simon P (Son of Resident) published on 16 September 2022 Submitted via Postal Card
Overall Experience

From the initial review and assessment, plus throughout my mum's two-week stay at the care home, an absolutely excellent level of service was provided. This included attention to detail, provision of specific resident's requirements and overall, very genuine and consistent care provided. Would thoroughly recommend this care home and staff.

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Review from Julia R (Daughter of Resident) published on 9 May 2022 Submitted via Website
Overall Experience

My mother had already used the home several times for respite care so it was her first choice when she decided she needed something more permanent with her reduced mobility. She was admitted in June 2021 when we were all still required to use full PPE. Mum loves Prestemede Care Home and the staff. It’s difficult to comment on activities as, of course, during the pandemic they haven’t been able to have visitors but, to be honest, as long as she’s able to have her hair done once a week and watch her favourite quiz shows, she feels it’s a home from home!

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Review from Carl S (Son of Resident) published on 7 October 2021 Submitted via Website
Overall Experience

Excellent service, very friendly, extremely helpful. Top rate care. Absolute diamonds, couldn’t ask for a better care home. Always on hand when needed, very clean, excellent food. Any problems were dealt with quickly and efficiently.

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Review from J S (Resident / Service User) published on 5 April 2021 Submitted via Postal Card
Overall Experience

All good.

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Review from Mary S (Friend of Resident) published on 6 August 2020 Submitted via Postal Card
Overall Experience

I can't speak highly enough of the care and kindness shown to my partner's mother by all the staff. It is the nearest thing to living at home.

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Review from Michael T (Respite Resident) published on 26 September 2018 Submitted via Postal Card
Overall Experience

My first experience of being a resident I found the staff caring, understanding and always helpful in any way. Good sense of humour. The accommodation was excellent, clean, tidy and comfortable. The food was varied with alternatives and very acceptable accommodating dietary needs. Overall I found no faults I would always return if circumstances needed.

Reply from Josephine Gaupholm, Customer Adviser at Prestemede Care Home

Thank you for your review of Prestemede Care Home. We are pleased to hear about your positive experience and appreciate your comments regarding the caring and understanding nature of the staff and comfortable accommodation. We will share your comments with the home's manager. The Bupa Customer Care Team

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Review from Bernard R (Son of Resident) published on 22 August 2018 Submitted via Postal Card
Overall Experience

Prestmede Care Home is the best care home I have ever visited. Staff are friendly, caring and considerate to those in care and visitors alike.

Food and cleanliness are of a high standard, as is personal hygiene of those in care.

My mother is approaching her 100th birthday and despite the difficulties of advanced age, appreciates the high quality of care she has received at Prestmede.

Highly recommended!

Reply from Josephine Gaupholm, Customer Adviser at Prestemede Care Home

Thank you for your review of Prestemede Care Home. We are happy to hear that you and your mother have had a positive experience at the home and appreciate your comments regarding the high quality of care your mum has received. We will share your comments with the home's manager. Happy almost birthday to your mum, the Bupa Customer Care Team

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Review from Jane Y (Friend of Resident) published on 15 June 2018 Submitted via Website
Overall Experience

I would like to place on record my recommendation for this home.

My friend has been in this home since 2013, firstly as a paying customer and latterly as a resident funded by the local authority. The care that she has received has been excellent, the staff are the most friendly bunch of people I have ever met and nothing is too much trouble for them. I live quite a way away from the home and can only visit every couple of weeks but can phone and talk to them at any time to see how things are.

Lately, my friend hasn't been so well but the staff are willing to do anything for her, and they appear to genuinely care for her. It is lovely to see the relationship they have with her.

I wouldn't hesitate to recommend this home to anyone who needs care.

Reply from Gabriella Mills, Customer Adviser at Prestemede Care Home

Thank you for your review, we are very pleased to hear that you have had such a positive experience with our care home. We are glad that your friend is being well cared for and the staff are friendly towards you both. We hope your friend recovers well and will pass on your comments to the care homes manager. The Bupa Customer Care Team.

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Review from Carole M (Wife of Resident) published on 25 May 2017 Submitted via Postal Card
Overall Experience

My husband was apprehensive about going into care for my respite. When I got back, he had absolutely loved it and the carers. They had looked after him really well. I'm sure he would have stayed there.

Reply from Simone Berkeley, Customer Service Advisor at Prestemede Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and that your husband settled into the home, we appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team.

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Review from Simon N (Son of Resident) published on 9 August 2016 Submitted via Postal Card
Overall Experience
Seriously impressed with all aspects of this home. Architecturally it is far from prepossessing but the atmosphere, staff, food and facilities are outstanding. The staff are always ready to help. Always genuinely friendly. Very committed.

I strongly suspect, that the fact that all the staff are local may well be the primary reason for the standard of care. "Local ownership" and a strong sense of duty. Above all the care is "homely".

Reply from Emily Wilson, Customer Service Administrator at Prestemede Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from Samantha S (Granddaughter of Resident) published on 21 April 2016 Submitted via Website
Overall Experience

The staff are always attentive, polite and demonstrate a very caring attitude to all residents. As we have to travel a considerable way we arrive at various times and always unannounced. My grandmother is always well presented and seems very happy about her care and life in general. All staff are well received by my grandmother and they are always able to answer any questions about my grandmother when asked. The environment throughout the home is clean and welcoming. I feel we were very lucky to have found such a wonderful home for my grandmother to live out the rest of her years.

Reply from Rachel Elliott, Customer Service Administrator at Prestemede Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 01 July 2026
  • Care and Support
    Good
  • Leadership and Management
    Good
  • Well-being
    Good
  • Environment
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

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Meet the Team (1)

Judith Jones
Judith JonesJob Title:Home ManagerJoined: 1999

Hi, I'm the manager of Prestemede, and I make sure all operations run smoothly. Come in and have a visit!

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