Barlochan House Care Home

Palnackie, Castle Douglas DG7 1PF
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Top 20 carehome certificate
10 18 Reviews
  • Barlochan House Care Home, Castle Douglas
Set in the beautiful Scottish countryside, Barlochan House Care Home offers residential care for up to 50 residents.

The home is equipped with a dedicated dementia care unit, meaning that residents living with dementia receive specialist care which focuses on helping them live each day as happily as possible, whilst giving loved ones the peace of mind that they are safe and comfortable.

As well as dementia care, Barlochan House are able to offer care for mental health conditions, learning disabilities, physical disabilities, sensory impairments and old age. Each resident receives a personalised care plan which responds to their unique needs and preferences.

The team of care professionals at Barlochan House are dedicated to delivering high quality care to all residents at all times. All team members are experienced and trained to meet the requirements of residents and their differing needs, with a focus on making residents' stay with the home as comfortable as possible.

The home benefits from beautiful surroundings which can be enjoyed year round from the outside space or the spacious indoor living areas.

Every room offers ensuite facilities, including the four rooms which are dedicated to couples wanting to reside in the home together. Every day is different at Barlochan House, with a variety of activities and trips being available for residents who wish to socialise and get out about, but privacy and quiet time is equally respected by staff members at all times.
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Care Provided by Barlochan House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Person in Charge

  • Eileen Devlin (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (6)
  • Single Rooms with Ensuite Wet Room (10)

Visiting

  • Open visiting is in place. Protected mealtimes are 12.30pm - 1.30pm and 4.30pm - 5.30pm. However if wishing to assist a loved one or travelling a distance, then arrangements can be made to accommodate this.

Parking

  • There is a car park with ample car parking spaces at the Barlochan House Care Home.

Barlochan House Care Home Reviews (18)

10

Barlochan House Care Home has a Review Score of 10 (9.970) out of 10, based on 14 reviews in the last 2 years.
Over all time Barlochan House Care Home has 18 reviews.

Overall Experience
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Total of 18, showing 1-18
Review from Gaynor T (Daughter of Resident) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
5 star staff
My mum has been in Barlochan for a few weeks now and they have taken so much time and patience with my mum it's lovely to see
Every member of staff smiles and says hello as you walk in and can tell you exactly where she is and what she has been doing throughout the day
My mum through
her dementia has been very difficult to get her to bath or shower but they observe which staff member mum seems more comfortable with and they have managed to get mum showered and her hair washed and they phoned me to Iet me know as I was worried about it. I have been really anxious about my mum going into care but they have really put my mind at ease
Thank you all at Barlochan
Reply from Eileen Devlin, Care Home Manager at Barlochan House Care Home
Thank you so much for your wonderful review of your mum's care here at Barlochan House Care Home. Your kind words inspire us to continue providing the best possible care and support. If you ever need…read more
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Review from Karin M (Daughter of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved into Barlochan House in January of this year and has settled in so well. All of the staff have made both him and us as a family feel welcome and supported from the moment I enquired about him moving in. The care he receives is excellent and it is a relief to know he is being well looked
after. Thank you for all of your care and support.
Reply from Eileen Devlin, Home Manager at Barlochan House Care Home
Thank you so much for your kind words! We are truly delighted to hear that your dad has settled in well here at Barlochan House Care Home and feels welcomed by our staff. It means a lot to us to know…read more
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Review from S M (Daughter of Resident) published on 11 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our father moved into Barlochan House Care Home eight weeks ago and has settled very well, thanks to the personal care and attention he receives from the friendly and efficient staff. Although Dad has dementia, he comments regularly on the lovely ambience of the home and is very complimentary of the
delicious food which is prepared daily by the cooks and kitchen staff. Barlochan Care Home has a full and varied activities programme which Dad is happy to participate in or sit and observe.
We feel Barlochan is a well-managed care home, there's always staff on hand to answer/discuss any questions we have regarding Dad's well-being. We are extremely thankful that Dad has been able to take up residence in this excellent care home and for the peace of mind that this brings us.
Reply from Eileen Devlin, Care Home Manager at Barlochan House Care Home
Thank you so much for your kind words and for taking the time to share your experience with Barlochan House Care Home. We're delighted to hear that your father has settled in well and enjoys the care,…read more
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Review from Lynn W (Daughter of Resident) published on 10 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Barlochan House Care Home for ten months now and seems very settled. She is well cared for, the staff are always friendly, welcoming and accommodating and the food is all freshly prepared. Her room is comfortable and bright; Mum often comments on the beautiful view, although
she prefers to spend most of her time in the company of other residents as she has always been quite sociable. There are lots of activities on offer, from chair fitness, artwork, therapy pets visiting and musical events. As Mum is fairly mobile, she still enjoys the occasional day trip out too.
As my mum has dementia she could no longer be safely left alone at home but Barlochan has given my brother and I have much peace of mind that she is well cared for in a safe and friendly environment and she enjoys the company.
Reply from Eileen Devlin, Care Home Manager at Barlochan House Care Home
Thank you so much for taking the time to share your experience with us. We are delighted to hear that your mum has settled in well at Barlochan House Care Home. Providing a comfortable and welcoming…read more
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Review from Thomas S (Son of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Barlochan House Care Home for the past 10 months, and she is being very well cared for, the staff are excellent at their job which is peace of mind for me, it’s such a beautiful place with lovely gardens.
Reply from Eileen Devlin, Care Home Manager at Barlochan House Care Home
We are delighted to read your review regarding the excellent care your mum is receiving here at Barlochan House Care Home. It's super to know you are reassured she is in good hands and that the staff…read more
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Review from Kassy D (Granddaughter of Resident) published on 16 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great care home in beautiful surroundings, very friendly and kind staff. My grandmother moved up from England and everyone has helped settle her in so well!
The management staff are extremely accommodating and knowledgeable.
Reply from Eileen Devlin, Care Home Manager at Barlochan House Care Home
We were absolutely delighted to receive your fantastic review of Barlochan House Care Home. Your kind words mean a lot to us and we will definitely pass them on to our dedicated staff. Your feedback…read more
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Review from N D (Nephew of Resident) published on 30 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle is almost 94 and despite previously living alone and caring for himself, he has now spent a year, so far, at Barlochan House Care Home and is very comfortable and happy, the care is very good with friendly, caring and compassionate staff.
He has mixed well with others at meal times but still
likes to spend time by himself reading in his room.
Reply from Eileen Devlin, Home Manager at Barlochan House Care Home
Thank you so much for taking the time to share your experience of Barlochan House Care Home. It is wonderful to know that your experience has been worthy of your five-star ratings. We take great pride…read more
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Review from S J (Daughter of Resident) published on 23 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Barlochan House Care Home in November 2023. I visited many of the care homes in Dumfries and Galloway and am so pleased that there was a room available at Barlochan. Mum has always been very independent and had been living alone for five years following the death of my father. She
loved her garden, feeding and watching the birds and was determined to look after herself, refusing any visits by carers so I was extremely anxious to find the best possible care for her. Mum has settled in really well and always tells me that she is very comfortable, that she is well looked after and that the food is good. The meals are all freshly prepared and there is always a good selection of biscuits and cakes on offer. The home is very well managed, feels welcoming and homely, the staff are wonderful and the standard of care is exceptional. I cannot recommend Barlochan House highly enough.
Reply from Eileen Devlin, Home Manager at Barlochan House Care Home
Thank you for taking the time to share your experience with us. We are delighted to hear that your mother has settled in well here at Barlochan House Care Home and that she is comfortable and well…read more
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Review from A M (Daughter of Resident) published on 22 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the minute my mum entered this care home, she was made to feel welcome. The staff are all friendly and available when needed. They accommodate my mum's requirements. They have made this difficult transition easy. My mum is very happy and well cared for.
Reply from Eileen Devlin, Home Manager at Barlochan House Care Home
Thank you for sharing your positive experience with your mum at Barlochan House Care Home. It's heartwarming to hear that our staff have made her feel welcome and accommodated her requirements well.…read more
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Review from Anne E (Daughter of Resident) published on 22 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum entered Barlochan House Care Home in November 2023 and has received exceptional care. The staff are friendly and approachable as well as being highly trained professionals. Mum's dementia has recently accelerated and after consultation with my brother and me, she has been moved into the special
dementia wing. She is very happy there and well cared for. Her moods are accepted and I feel she is treated with respect. The home is always clean and welcoming and living 300 miles away, I find it very reassuring that she is settled and happy. My brother and other members of the family are more local and can visit more regularly and find the same level of satisfaction that I do. I also really appreciate the communication with the home and the regular newsletters with details of the variety of activities and entertainment that the home provides. I would certainly recommend Barlochan to anyone considering care for a loved one.
Reply from Eileen Devlin, Home Manager at Barlochan House Care Home
Thank you for sharing your positive experience about Barlochan House Care Home. It's great to hear that your mother has been receiving exceptional care and that all the staff are friendly and…read more
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Review from Jane F (Daughter of Resident) published on 18 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been at Barlochan House since November 2022. She has recently been moved to the Memory (EMI) ward (2 months ago). We were hesitant to have her make the move (from another part of the home) but it has been the best thing that could have happened to her. The care is astonishingly good: loving,
professional, knowledgeable, astute. The environment is cozy, clean, bright, and calm. Her room is also cozy, clean, and bright. Our mum, while she doesn’t really understand where she is, says she loves it there. The food is excellent and they cater to each individual's likes and dislikes. There is an enclosed outdoor space accessible from the ward and I can imagine when the weather improves, that our mum will be drawn to spend a lot of time out there. My sisters and I all live abroad and we can rest easy knowing our mum is so well and lovingly cared for. The five stars I have given are easily and well-earned.
Reply from Eileen Devlin, Home Manager at Barlochan House Care Home
Thank you for sharing your positive experience of Barlochan House Care Home and in particular of the Memory (EMI) ward. It is wonderful to hear that your Mum is receiving astonishingly good care:…read more
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Review from J M (Daughter of Resident) published on 22 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided by Barlochan House staff is exceptional in every way.
They are kind, caring, approachable and professional and it is extremely well-run.
Thank you for everything that you do.
It is very much appreciated.
Reply from Eileen Devlin, Home Manager at Barlochan House Care Home
Thank you so much, your kind words mean a lot to us here at Barlochan House Care Home and we are very grateful for your exceptional rating. Our team works hard to provide personalised care and support…read more
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Review from Morag H (Daughter of Resident) published on 17 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is so well cared for at Barlochan and is very settled there. The manager and staff are lovely, very attentive and professional yet down to earth, kind and empathetic. The home has a very calm and peaceful vibe and the residents look well cared for and content in their surroundings. Barlochan
is immaculate and looks to be very well run.
My husband and I can’t praise this home enough!
Reply from Eileen Devlin, Home Manager at Barlochan House Care Home
Thank you for taking the time to share your positive experience at Barlochan House Care Home with us. We are thrilled to hear that your mum is well cared for and settled in at the home. Our staff…read more
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Review from Kenneth S (Son of Resident) published on 10 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum and aunt were happy and well looked after here. This is the top carehome in this part of the world. Good accommodation, good food, good entertainment, good medical care, good garden and scenery. Staff always cheerful.
Reply from Eileen Devlin, Home Manager at Barlochan House Care Home
Thank you for taking the time to provide such a wonderful review of Barlochan House Care Home. Your feedback is incredibly valuable to us as we strive to continuously improve our service. It truly is…read more
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Review from Lucy M (Daughter of Resident) published on 16 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
If you are reading this review you have chosen the most amazing home to enquire about.
Barlochan is a very open and inclusive home, the care, attention and friendship which my mum received were wonderful.
Every single member of staff works incredibly hard and to a very high standard. The food is amazing,
the housekeeping and maintenance team keep the home spotlessly clean. The seniors and caring team are all incredible and are very special people who love their job and are dedicated to the residents what shines through is that the home is a very happy place to visit and work and is very well run.
My wonderful Mum was treated with great respect and dignity and was made to feel such a part of the Barlochan family. The staff were always laughing and teething with her and had such affection for my Mum.
I would not hesitate to recommend Barlochan take over the care of your loved one, it is managed and operated by a very kind and caring team of women and men.
Thank you to you all.
Reply from Eileen Devlin, Home Manager at Barlochan House Care Home
We would like to express our sincerest gratitude to you for taking the time to write such a glowing review about Barlochan House Care Home. It brings us immense joy to know that you feel able to give…read more
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Review from Andy W (Husband of Resident) published on 23 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of Barlochan House and its wonderful staff. My wife moved there in July, and the whole process was made as smooth and as simple as possible. At what is a difficult time for everyone, I was so grateful that the staff kindly took over much of the actual move and my wife was
settled in quickly and quietly. The home is always very welcoming when I go to visit, and the staff are always helpful and kind. I am so grateful for everything that they do for my wife and, indeed, for me too. Thanks!
Reply from Eileen Devlin, Care Home Manager at Barlochan House Care Home
Thank you so much for your glowing review and five-star ratings, both of which are much appreciated by us all here at Barlochan House. We are committed to providing the highest standards of care at…read more
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Review from Aileen M (Daughter of Resident) published on 28 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Barlochan is super in every way. Mum and Dad moved into a double room in October 2019. All of the staff are amazing. The food is excellent too. They have been as careful and as safe as physically possible regards Covid and still are. We very sadly lost Dad in March (natural causes, not to Covid). Thank
you all for your great care of Dad and for your continuing great care of Mum.
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Review from Isobel L (Daughter of Resident) published on 20 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident in Barlochan for over a year now. The care and attention she has received are wonderful. Also, the empathy of all the staff to our family, in general, is much appreciated. Congratulations to all for your amazing dedication.
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Current Review Score: 10.0 (9.970)

Overview of Review Score

The Review Score of 10 (9.970) out of 10 for Barlochan House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.970 for Barlochan House Care Home is calculated as follows: ( (161 Excellents x 5) + (5 Goods x 4) ) ÷ 166 Ratings = 4.97
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barlochan House Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 4 Nov 2025
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Eileen

Eileen Devlin

Job Title: Home Manager Joined: 2017

Eileen has worked in the care industry for over 20 years and has been here at Barlochan House Care Home since 2017.


Eileen was a Senior Carer before becoming the Deputy Manager in 2019.


Eileen then took up the role of Home Manager in 2022 and has continued to lead the team in her relentless pursuit of excellent care and wellbeing for all residents and staff alike.

Mellissa

Mellissa Wilson

Job Title: Deputy Manager Joined: 1998

Melissa has been a valued member of the Barlochan House Care Home staff for over 20 years. Melissa started as Carer progressing to Deputy Manager over the years. Melissa is known for her organisational skills as well as her cheerful personality and is a great favourite with our residents.

Frequently Asked Questions about Barlochan House Care Home

What types of Care is Barlochan House Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barlochan House Care Home have?

There are 38 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Barlochan House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barlochan House Care Home to the centre of Castle Douglas?

4.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barlochan House Care Home to verify any information. View our terms and conditions. Barlochan House Care Home has an Enhanced Service - more info.