Barlochan House Care Home

Palnackie, Castle Douglas DG7 1PF
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Top 20 carehome certificate
9.8 22 Reviews
  • Barlochan House Care Home, Castle Douglas
Set in the beautiful Scottish countryside, Barlochan House Care Home offers residential care for up to 50 residents.

The home is equipped with a dedicated dementia care unit, meaning that residents living with dementia receive specialist care which focuses on helping them live each day as happily as possible, whilst giving loved ones the peace of mind that they are safe and comfortable.

As well as dementia care, Barlochan House are able to offer care for mental health conditions, learning disabilities, physical disabilities, sensory impairments and old age. Each resident receives a personalised care plan which responds to their unique needs and preferences.

The team of care professionals at Barlochan House are dedicated to delivering high quality care to all residents at all times. All team members are experienced and trained to meet the requirements of residents and their differing needs, with a focus on making residents' stay with the home as comfortable as possible.

The home benefits from beautiful surroundings which can be enjoyed year round from the outside space or the spacious indoor living areas.

Every room offers ensuite facilities, including the four rooms which are dedicated to couples wanting to reside in the home together. Every day is different at Barlochan House, with a variety of activities and trips being available for residents who wish to socialise and get out about, but privacy and quiet time is equally respected by staff members at all times.
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Care Provided by Barlochan House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Barlochan House Care Home to confirm what's included and get a personalised quote:

Contact Barlochan House Care Home to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Eileen Devlin (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (6)
  • Single Rooms with Ensuite Wet Room (10)

Visiting

  • Open visiting is in place. Protected mealtimes are 12.30pm - 1.30pm and 4.30pm - 5.30pm. However if wishing to assist a loved one or travelling a distance, then arrangements can be made to accommodate this.

Parking

  • There is a car park with ample car parking spaces at the Barlochan House Care Home.

Barlochan House Care Home Reviews (22)

9.8

Barlochan House Care Home has a Review Score of 9.8 (9.846) out of 10, based on 15 reviews in the last 2 years.
Over all time Barlochan House Care Home has 22 reviews.

Overall Experience
  • 22
  • 0
  • 0
  • 0
  • 0
Date Published
  • 22
  • 4
  • 6
  • 15
  • 7
Reviewer Connection to Barlochan House Care Home
  • 14
  • 3
  • 2
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Aileen M (Daughter of Resident) published on 28 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Barlochan is super in every way. Mum and Dad moved into a double room in October 2019. All of the staff are amazing. The food is excellent too. They have been as careful and as safe as physically possible regards Covid and still are. We very sadly lost Dad in March (natural causes, not to Covid). Thank
you all for your great care of Dad and for your continuing great care of Mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Isobel L (Daughter of Resident) published on 20 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident in Barlochan for over a year now. The care and attention she has received are wonderful. Also, the empathy of all the staff to our family, in general, is much appreciated. Congratulations to all for your amazing dedication.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Barlochan House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.971 for Barlochan House Care Home is calculated as follows: ( (170 Excellents x 5) + (5 Goods x 4) ) ÷ 175 Ratings = 4.971
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Barlochan House Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 11 Apr 2025
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Eileen

Eileen Devlin

Job Title: Home Manager Joined: 2017

Eileen has worked in the care industry for over 20 years and has been here at Barlochan House Care Home since 2017.


Eileen was a Senior Carer before becoming the Deputy Manager in 2019.


Eileen then took up the role of Home Manager in 2022 and has continued to lead the team in her relentless pursuit of excellent care and wellbeing for all residents and staff alike.

Mellissa

Mellissa Wilson

Job Title: Deputy Manager Joined: 1998

Melissa has been a valued member of the Barlochan House Care Home staff for over 20 years. Melissa started as Carer progressing to Deputy Manager over the years. Melissa is known for her organisational skills as well as her cheerful personality and is a great favourite with our residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barlochan House Care Home to verify any information. View our terms and conditions. Barlochan House Care Home has an Enhanced Service - more info.