Belmont House

Every time I visit the care home I always find the staff to be on the ball and always friendly. The home itself is always clean and tidy, as are the rooms. A lot of entertainment also goes on in the home which everybody enjoys.

My mum is now over 2 years living in Belmont and not many care homes actually feel like home but Belmont does. It feels of a large extended family home which is why everyone feels so comfortable in the lounge which is at its heart. To make it more open the partitions in the lounge could be taken away to make it more open for other residents to be more involved and enjoy the activities more. The staff are dedicated, professional, super friendly and so supportive to everyone and also to the families The activities and entertainment are fantastic and every opportunity is made to celebrate anniversaries, birthdays as well as key dates in the year. They know how to throw a party! All the food is made in house which makes all the difference. I leave in the knowledge that my mum has the care that she requires 24/7. Truly grateful.

From my partners observations she is a resident in the care home, together with my observations being a regular visiter to the home, both our opinions are that the staff are very professional and caring in all aspects of care for the residents. As well as the normal running of the home, there is provision for leisure activities ie concerts, music nights and occasional trips out. To places that interest the residents. All in all I feel that the care home is excellent.

Very good and satisfactory and good staff

Visiting our relative today we met lots of members of the team who were very friendly and caring, and who clearly know our relative well. She was very complimentary about the cleanliness of the home and the food, and it was lovely to hear that she had been taken out recently to the shops, which meant a lot to her. Our relative is struggling to adapt to the loss of her independence, but we feel she is safe and well looked after at Belmont House. I have marked satisfactory for cleanliness as her bathroom smelled quite strongly of urine on our visit today.

As our mum's dementia progressed and her mobility deteriorated, we decided to accept a place at Belmont House Care Home. The team of carers are friendly and kind and the environment homely. Her room is cosy with a view over the garden. The common room has large windows which let in a lot of light and it is surrounded by trees. Meals look delicious and the residents eat together in a small dining room with colourful pictures on the walls. The weekday afternoon activities are great, very varied, from music to arts and crafts or outings and the activities manager posts videos and photos regularly on social media.

Good communication to his wife at all times too.

My husband has been in Belmont House for five years now and I am very happy with his care. The staff and the manager are all very good with him. I could not ask for any better care.

Always been pleasant. Staff are helpful and friendly.

Excellent care given. Entertainment and activities are fantastic.

Great care home, takes good care of the residents and specialises in dementia care. Food is cooked on premises and is always tasty and appetising.

My husband is well cared for, enjoys the food, and is stimulated by the cheerful, kind staff, and the regular activities available.

I have found the staff at Belmont very helpful, supportive and understanding. There has never been a time when I haven't found the staff to talk to or help with my parents. This care home is very much user-led and takes on board any comments and ideas given. Very happy with the whole setup.

Staff helpful and pleasant.

My mum was never lonely, never bored and had everything she wanted. She is going back for coffee mornings and the Xmas Party to visit new friends - staff and patients alike.

My father enjoys it and has settled nicely. He has been in for ten months and is being well looked after. The meals I have seen look amazing. The staff are very friendly and helpful; they never complain, and my dad's face lights up when they come into his room. Couldn't fault it.

My family had to make the heartbreaking decision to place my Mum in a care home. We chose Belmont House in Stranraer and what a blessing that has been. The staff go the extra mile to ensure that my Mum is happy, safe and healthy as possible. Over Covid they have been truly wonderful in keeping everybody safe while allowing our family to share everyday life, albeit over the phone. I cannot thank the staff enough and I would highly recommend Belmont as a home from home. Thank you so very much.

People say that "home is where the heart is"...well, Belmont Care Home in Stranraer certainly proves the point! When I go to visit my wife I feel, from the moment I enter (after a Covid test) an atmosphere of love and care for the residents. I'm astonished how happily the staff, even the very young ones, go about their duties. Well done and thanks to you all! Keep a room for me!

She ate well, was cheery on the phone to family members, and talked fondly of what she had eaten and how nice the staff were. During her stay, she complained of heartburn for which she takes medication, but staff continuously offered her a glass of milk which she accepted and felt it took away the heartburn. When it was time for her to be collected, the staff came and said hello and she was really pleased that they took the effort to do that. Not only did she enjoy it but it helped the family also.

I have had a family member who was cared for within Belmont House and the care she received was fantastic. She however sadly passed, the staff and treatment made her life a success near the end and she was a very happy woman.