Glenburnie Care Home

Scoonie Terrace, Leven KY8 4SX
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9.7 37 Reviews
  • Glenburnie Care Home, Leven
Glenburnie Care Home is an independent, family-owned residential care home for older people.

The home is registered with the Care Inspectorate to provide dementia care maintaining a 'Very Good' grading by the Care Inspectorate in July 2024.

The care home is situated in an idyllic position within the heart of the community at Scoonie Terrace in Leven. With 23 bedrooms (all en-suite toilets with a walk-in shower), the care home is ideally located within 150 metres of local shops and parks, a hairdresser, pub/restaurants as well as local and national bus routes.

Glenburnie Care Home offers a friendly, homely environment where person-centred care is tailored to the needs of the individual based on the values of quality, dignity and respect.
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Care Provided by Glenburnie Care Home

Type of Service

    Residential Home
  • For a maximum of 23 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Glenburnie Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority

Contact Glenburnie Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Glenburnie Care Ltd

Person in Charge

  • Susanna Gormley (Care Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2002
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (23)

Glenburnie Care Home Reviews (37)

9.7

Glenburnie Care Home has a Review Score of 9.7 (9.700) out of 10, based on 9 reviews in the last 2 years.
Over all time Glenburnie Care Home has 37 reviews.

Overall Experience
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Reviewer Connection to Glenburnie Care Home
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Total of 37, showing 1-20
Review from S W (Son of Resident) published on 9 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident of Glenburnie for 10 years, and I am glad to have chosen this carehome for her.
The staff were great. Always friendly and always willing to give information about mum on request.
Mum settled in nicely at Glenburnie and the staff warmed to mum. The staff spoke well of mum.
I would always get a prompt telephone call if anything had happened to her and they would explain the circumstance. She was always well presented when I visited her. Her room was always clean as well as her clothes and bedclothes. All in all, her last years, although blighted by dementia, were comforting because of the support she received from Glenburnie. And for that I am truly grateful to Glenburnie. I would definitely recommend
Glenburnie as a care home for someone with dementia.
Reply from Susanna Gormley, Home Manager at Glenburnie Care Home
Thank you for your kind words. Your mother was such a character over the years - it's true what they say, the best things come in dainty packages.
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Review from D H (Daughter of Resident) published on 9 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
If I could give 10stars I would.
I am more than happy with the care my dad receives since he moved into Glenburnie after a period in hospital and unable to live alone anymore. Dad is treated with respect and I feel he has settled well to his lovely new surroundings. His room is always clean and tidy
as are all the communal areas.
The home has a lovely homely feel and was my first choice for dad when I was looking for somewhere for him to stay. All the staff are brilliant and very caring towards the residents. If I have any queries I know that I will be happy with the outcome.
There is always something going on for the residents to take part in if they so wish.
I feel so happy that I chose Glenburnie as dad's new home.
Reply from Susanna Gormley, Home Manager at Glenburnie Care Home
Thank you for your kind words. It's been a pleasure welcoming your dad to the home and are regularly entertained with his magic tricks.
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Review from R M (Son-in-law of Resident) published on 6 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are respectful polite and kind to my mother in law.
Home is clean and well maintained.
The staff entertain the residents and involve them in regular events.
Most residents seem happy and content.
Reply from Susanna Gormley, Home Manager at Glenburnie Care Home
Thank you for your kind words, the team really appreciate the feedback..
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Review from Marie-Anne F (Daughter-in-law of Resident) published on 6 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother-In-Law has been a resident of Glenburnie for many years, she suffered with dementia when she first arrived and has always been treated with great respect and all her complex needs have never seemed like too much troubled. In more recent years she has became bed bound, all the staff do their
very best to make her as comfortable as she can possibly be. Family visit regularly but if there is any health issue the staff inform us straight away. The whole family have nothing but praise for the staff and we wouldn't want her to be any place else. The Home is kept very clean and is always welcoming. Lots of activities going on and lots of smiling faces.
Reply from Susanna Gormley, Home Manager at Glenburnie Care Home
Thank you for your kind words. We try and make the atmosphere as friendly and inclusive as we can for residents and family alike.
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Review from G W (Son of Resident) published on 6 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
All staff are extremely attentive and very friendly, they make you feel welcome and makes living in Glenburnie as if your all the same family. Visitors from family and friends get to know staff and residents which is nice helps everyone.
Reply from Susanna Gormley, Home Manager at Glenburnie Care Home
Thank you for your kind words, a family feel is exactly what we aim for so glad to hear you feel welcome.
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Review from Ronald S (Nephew of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has lived at Glenburnie for almost ten years and, throughout that time, he has been well cared for in a fairly spacious room overlooking the golf course where he used to work as starter. The home is well located within the community of Leven, convenient for public transport. The home and
grounds are well-maintained, with regular redecoration of rooms. Meals are served either in residents' rooms or in a very pleasant communal dining area (with adjoining TV lounge) where entertainments are sometimes provided. By all accounts, the food is good, and my uncle has been thriving on it. The staff are very kind and patient, and are quick to summon medical assistance when required. The home has a real 'family-run' feel, much better than more impersonal, larger establishments.
Reply from Susanna Gormley, Home Manager at Glenburnie Care Home
Thank you for your kind words, your Uncle is a wonderful character, with plenty of stories to tell from his starter days.
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Review from Maryann R (Niece of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall Glenburnie is a fantastic home, staff and management are very attentive, nothing is ever a problem. My aunt is very happy with the care she receives which as a family member makes me equally happy.
On occasion I feel the home is relatively short staffed but this is a nationwide problem not
just Glenburnie.
Reply from Susanna Gormley, Home Manager at Glenburnie Care Home
Thank you for your kind words, it's a pleasure caring for your Aunt.
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Review from L G (Daughter of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has only been at Glenburie for a short time. In that time I cannot fault the management and staff. They look after my mother very well and with respect They are able to find out quickly if she is not feeling right and resolve the matter. The care home is very homely and friendly. You are
made welcome when you visit. They are always available if you have any questions.
Reply from Susanna Gormley, Home Manager at Glenburnie Care Home
Thank you for your kind words, the team very much appreciate this.
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Review from J B (Son of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for care that my mother has received during her years' stay at Glenburnie. She had her own comfortable room with an adjustable bed, tv, en-suite etc. Her increasing frailty and subsequent palliative care was no problem for the staff to deal with. She loved the attention of
the able and cheery staff who were regularly in her room helping with meals and making her comfortable. She never once had a complaint. Visiting was easy at any time and staff regularly liaised with family on the phone.
Reply from Susanna Gormley, Home Manager at Glenburnie Care Home
Thank you for your kind & considerate words, caring for your mother was our pleasure.
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Review from Charles W (Son of Resident) published on 19 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A good experience, friendly and hard-working staff. Always there to help you and explain anything that has happened. My mum's room is always clean.
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Review from I J (Daughter of Resident) published on 3 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Glenburnie Care Home provides excellent facilities and care to residents. As a visitor to this home, I have always felt welcome and included in decisions regarding my mum's care. The home is very clean and well-maintained at all times. The food always looks appetising and plentiful. Residents choose
from a menu daily. The staff I have witnessed treat residents with kindness and dignity.
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Review from Frances E (Friend of Resident) published on 28 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very homely atmosphere, staff give excellent care, both the manager and deputy manager is approachable and go out of their way to make residents feel at home and their families.
The staff are always ready to listen to residents and go the extra mile to help.
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Review from J R (Friend of Resident) published on 27 February 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would pop in now and again to see a friend and always made welcome. I have been in when a singer has been in and what a great atmosphere, nice to see the staff up dancing with the residents.
The therapy pets are a favourite of my friends.
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Review from Gillian C (Daughter of Resident) published on 27 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of care is so personnel, the home has adapted quickly to my mum's ever-changing condition. They are so quick to identify when something isn’t right and act on it. She is well cared for, and she, in turn, loves the staff.
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Review from Mary B (Friend of Resident) published on 26 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a friendly, warm and welcoming home.
Staff are always happy to assist if needed.
All residents seem to be content and relaxed.
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Review from Julie P (Daughter of Resident) published on 26 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Like everything about Glenburnie, location and it’s very homely. The staff are very welcoming, and I know my mum will receive the care and attention she requires.
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Review from Keith D (Son of Resident) published on 25 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have resided in the care home for a couple of months. My mum has dementia but seems very happy and content. She enjoys various activities and likes to join in. She is looked after very well as staff are attentive, friendly and professional in what they do. They are also very patient with
her disabilities and dementia. My father is always praising staff on the way they are with mum and his self. He is starting to enjoy activities also.
The food is amazing. Dad is always saying how much he enjoys the meals. Mum always finishes her meals too.
Their rooms are also lovely with everything they need in them. Very clean and comfortable.
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Review from Ruth M (Daughter of Resident) published on 24 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has dementia and has been a resident in Glenburnie for over two years. She is content and happy in her surroundings. The staff are caring and demonstrate knowledge and understanding of her individual needs. Any change in her condition is quickly identified and appropriate action taken with
the family being included in the process.
Glenburnie has a very welcoming atmosphere. It is clean and homely. The food is tasty, freshly prepared on the premises and much enjoyed. Visitors are always offered tea, and it is lovely to be able to share this sociable experience with my mum. My father visits daily; very much enjoys his tea and cake (and special meals at Christmas). We also celebrated his 90th birthday in the home, and cook even made him a cake! These important details all contribute to Mum feeling Glenburnie is her home.
Regular meetings for residents and relatives promote shared decision making, and there is clear evidence of the important management place on staff training.
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Review from Ann R (Niece of Resident) published on 24 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so happy with how my aunt and uncle are both being looked after in the care home, due to my aunts health deteriorating, and not being so able - her and her husband have adapted well to the change. My aunt always talks about how lovely the staff are, and I observe them to be very happy, and nothing
is a problem. Activities are available for service users on most days. The management team have been very helpful to me with the process of helping them both settle.
Would highly recommend Glenburnie.
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Review from Derek W (Next of Kin) published on 24 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my aunt has received over the past 18 months has been excellent. The staff are so friendly, it is like walking into a family home. My aunt’s well-being has progressed enormously since moving to the home - she is stronger, healthier, has put weight on and is happy. The home communicates very
well when there are any issues to be dealt with and the management are very approachable.
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Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for Glenburnie Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.800 for Glenburnie Care Home is calculated as follows: ( (86 Excellents x 5) + (18 Goods x 4) + (1 Poors x 2) ) ÷ 105 Ratings = 4.8
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Glenburnie Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 7 Sep 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Glenburnie Care Home

What types of Care is Glenburnie Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Glenburnie Care Home have?

There are 23 Single Rooms.

What are the Facilities & Services at Glenburnie Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Glenburnie Care Home to the centre of Leven?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glenburnie Care Home to verify any information. View our terms and conditions. Glenburnie Care Home has an Enhanced Service - more info.