Glenburnie Care Home

Very good staff and manager here, always make sure residents come first. Good and friendly atmosphere also very clean.

Everyone seems really good at their job. Nice surroundings and pleasant for visitors who are coming in.

The staff are always attentive and friendly, and Mum enjoys the food here. She has made friends with some of the other residents, and has enjoyed some of the entertainment which has been going on at the home - although I think she would like more!

Our mum is happy here and we have peace of mind.

The management always updates you on any changes required to her care plan, have monthly meetings for relatives, their input is very important to management, relatives have also had training on dementia and are encouraged to come for a meal with the residents in order for them to give their thoughts. Any suggestions that relatives have is taken on board and implemented if possible.

My aunt has been in Glenburnie care home over 4 years and has settled in greatly.

Fab home, the staff are extremely pleasant and even helpful when visiting her. They take my elderly father and they are very helpful in assisting him in/out to the car.

No complaints and I would definitely recommend.

Having experienced this home over a period of 18 months we found the home was unable to provide the care required by my mother who had deepening dementia despite being a dementia listed Care Home. Some of the staff within the home are pleasant and tried their best and sometimes in very difficult circumstances especially when running on minimum staff and we found bank staff used on numerous occasions. We found the lack of any management cover at a weekend strange and during evening times and weekends reliance for running the home appeared to be provided by a Senior Care Assistants. We also found at times the management to be defensive and slow to act on relatives feedback. We have since had to move my mother to another home with more experience in Dementia care.

Kind courteous, efficient staff, well looked after.

Our family has been and is still going through a very tough time. Knowing mum is in a safe and comfortable environment, being cared for physically and emotionally by wonderful staff is a great comfort to us.

My sister-in-law appears to be happy and comfortable while living in Glenburnie Care Home. She’s supported to go on short visits to the local shops and surrounding areas. The staff make her visitors feel very welcome and offer refreshments when they visit even when they appear quite busy. The manager takes time to speak to visitors and is helpful with any queries.

My mother has been at Glenburnie for almost 3 years. She is very happy there and is well looked after. I am very happy with the level of care she is being given. I am, however, a little concerned about the level of staff turnover recently.

Doesn't appear to be any activities or stimulation for residents. They just seem to sit and watch TV most of the time.

The staff are all very friendly and helpful. Always very busy, but still have time for everyone.

My family and myself are very happy with the care my mother receives - if we have an issue it gets dealt with as soon as possible that is the main thing. Staff are all very approachable when needing to ask anything about mum's health.

I really like the cats too.

We find going into this care home a pleasant and worth while experience. The care staff are always professional and genuinely care for the residents. We go there at least once a week and will certainly continue to do so.

My father has been in a resident in Glenburnie Care Leven since April 2015. He has been treated well by all staff and carers with dignity and a professional manner at all times. When he required medical attention the staff responded promptly and also immediately contacted myself.