45 Templar Rise, Dedridge, Livingston EH54 6PJ
Group: West Lothian Council
Person in charge: George Janczak (Manager)
Local Authority / Social Services: West Lothian Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Local Authority Owned , Registered for a maximum of 39 Service Users
Registered Care Categories*: Mental Health Condition
Single Rooms: 39
Facilities & Services: Sheltered Housing • Own GP if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room
Latest Care Inspectorate* Report on Limecroft: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
Limecroft has a Review Score of 6.3 (6.291)
The Review Score of 6.3 (maximum of 10) for Limecroft is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Limecroft in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.727 for Limecroft is calculated as follows: ( (8 Excellents x 5) + (3 Goods x 4) ) ÷ 11 Ratings = 4.727
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.564 Points relating to the number of positive Reviews for Limecroft is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 7.8 positive Reviews (39 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7.8 Target = 0.128 , then divided by 2 = 0.064
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Barbara M (Daughter of Resident) on Sunday 8 May 2016. Relates to March 2016.
My mother required emergency accommodation when her home was flooded. We were lucky to have two weeks' accommodation for her in Limecroft. I was so impressed by the welcome I received at such short notice. The lady in charge on the day my mother arrived, was delightful, explaining the facilities clearly whilst also dealing with another resident who wandered into the office. The staff were exemplary in their care of my mother; they were so kind! The facility itself is open and airy. Whilst my mum would never have participated in flower arranging, it was clear there were activities which one could enjoy. My mum's room was small but perfectly adequate. The plus was a great en suite wet room. Overall, I have no hesitation recommending this Council facility and I congratulate all of the staff for creating a home from home. Well done.
How likely would you be to recommend Limecroft? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Don't Know