Strathtay Avenue, Netherlee, Glasgow G44 3YA
Person in charge: Donna Shields (Unit Manager)
Local Authority / Social Services: East Renfrewshire Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 35 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Catchment area is Glasgow.
Single Rooms: 35
Weekly Charges Guide: Personal Care Single from £756 (These prices are only a guideline, please contact Williamwood House to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room
Latest Care Inspectorate* Report on Williamwood House: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
The Review Score of 8.1 (maximum of 10) for Williamwood House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Williamwood House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Williamwood House is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.143 Points relating to the number of positive Reviews for Williamwood House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7 Target = 0.143
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Williamwood House has a Review Score of 8.1 (8.143) from 1 Reviews
Review submitted from a Website Submission by Rebecca (Granddaughter of Resident) on Monday 30 April 2018. Relates to April 2018.
My gran recently passed away after living in Williamwood house for 2 years. Making the decision about my gran moving into care was very difficult, however, due to her severe dementia, this was the safest option. As a senior nurse within the NHS, I am very aware of staffing issues, time constraints and workload. Williamwood staff showed great empathy to not only my gran but all the family. I will recommend this care home to anyone who is struggling to care for a loved one with dementia. The staff showed person-centred care and treated my gran with dignity and respect at all times. My family and I, cannot thank them enough. Williamwood house are amazing and treat their residents with compassion, understand dementia and provide excellent care.
How likely would you be to recommend Williamwood House? Extremely Likely
There are currently no Care Home Idol entrants who have performed at Williamwood House