Mearns House, Glasgow, Renfrewshire
Mearns House, Glasgow, Renfrewshire
Mearns House, Glasgow, Renfrewshire

Mearns House is a private care home in Newton Mearns offering nursing and dementia care at its best.

Among the country’s finest, Mearns House is designed to an extremely high standard, providing quality living for older people in their later years, in a homely environment.

Opened in Summer 2016, the home is light and airy, with extensive windows around a courtyard, which connects the home with the outdoors.

Stylish, comfortable living is available in rooms within this luxury home which far exceed national care standards and provide a fantastic range of high quality care and personal services, which includes a hairdressing and beauty salon.

Other facilities available include a lounge and activities room providing a cinema experience, regularly showing a wide of films chosen by residents, a self-service snack and refreshment area to socialise and catch up with friends and family, hobby and reminiscence rooms for various activities and events, a hairdressing and beauty salon offering a selection of treatments and a choice of spacious lounges and dining areas.

It offers nutritious meals with great menu choices recommended by the chef and chosen by residents. All dietary requirements are looked after and private dining can also be arranged with access to a bar cabinet.

A key feature of the home is the wide range of rooms available from ground floor rooms with patio doors offering private access to the courtyard, to executive rooms with a kitchenette where residents and family members can continue to enjoy the independence of regular home cooking. All rooms are tastefully decorated, have en-suite shower rooms and are fitted with Smart TVs.

Group: Meallmore Ltd

Person in charge: Liz Campbell (Manager)

Local Authority / Social Services: East Renfrewshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 68 Service Users

Registered Care Categories*: Dementia • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Hearing Impairment • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages from 65 to 110.

Single Rooms: 68

Rooms with ensuite WC: 68

Weekly Charges Guide: Nursing Care Single £1033 – £1086 (These prices are only a guideline, please contact Mearns House to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Mearns House: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Mearns House has a Review Score of 9.7 (9.674)

The Review Score of 9.7 (maximum of 10) for Mearns House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Mearns House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.865 for Mearns House is calculated as follows: ( (122 Excellents x 5) + (19 Goods x 4) ) ÷ 141 Ratings = 4.865

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.809 Points relating to the number of positive Reviews for Mearns House is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.6 positive Reviews (68 registered maximum number of service users ÷ 5). 11 Reviews ÷ 13.6 Target = 0.809

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Mearns House?

  • Extremely LIKELY
    10
  • Likely
    1
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Mearns House

  • Daughter of Resident/Service User
    6
  • Resident / Service User
    3
  • Friend of Resident/Service User
    2
  • Son of Resident/Service User
    1

My mother was admitted seven weeks ago and her transition was aided by kind, caring staff.
She has a beautiful room and enjoys delicious, nutritious meals. She is treated with dignity, respect and attention to detail by all staff.
She was 90 two weeks ago and housekeeping gave her a wonderful afternoon tea and family meal.
So far my family are very impressed with all aspects, especially the friendly staff.

How likely would you be to recommend Mearns House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Liz Campbell, Home Manager at Mearns House responded to this review on 17 Oct 2017:

Thank you so much for your kind words. It is very much appreciated that you feel this way about the care and support that we are able to provide. We look forward to continuing to have this type of relationship with your mum and her entire family.

My Mum became resident in Mearns House in 2016 following a stroke and progression of Dementia. She has settled in extremely well and she agrees that she is very well taken care of.
The home itself is beautiful. Standard of rooms and furnishings are very high and the Sitting areas/lounges are very comfortable and well furnished. The food is varied and of good quality and chefs do try to cater for varying tastes and appetites.
The Carers, what can I say? They are patient and attentive to Mum and other residents. My Mum has always been happy and affectionate and the staff respond well to her, even when she feels a bit 'off'. She loves giving staff cuddles and is thriving on the attention she is receiving. She is always beautifully turned out and clean. Being a Nursing Home, the staff do notice subtle changes in her health which is reassuring.
I highly recommend Mearns House and its staff... Thank you all so much for making my Mums last stage of life, a happy and safe one

How likely would you be to recommend Mearns House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Liz Campbell, Home Manager at Mearns House responded to this review on 07 Sep 2017:

Thanks Fiona. It is a total pleasure to have your mum at Mearns House. She just brightens up my day with her smiles and I am one of the fortunate members of staff that receive cuddles from her.

My father spent a few weeks having respite care in Mearns House in March 2017 following a bad fall and spell in hospital. Dad returned home with support but became increasingly frail and decided to go back into Mearns House for respite care. After a few weeks, he felt that longer term care was best.
Dad receives both personal and nursing care is very happy with the care provided in particular the kindness of the staff. As his daughter, my main concern is Dad's safety and well being. I am more than satisfied with how he is being cared for. In the four weeks since he went in Dad's condition has improved mainly due to the excellent care he has received.

How likely would you be to recommend Mearns House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tracy Barker, Area Manager Central West at Mearns House responded to this review on 24 Jul 2017:

Fantastic feedback for Mearns House I am so pleased you are happy with your father's care. Thanks very much.

All of the staff have been extremely caring and helpful. It has been a very homely atmosphere and I have been well looked after.

How likely would you be to recommend Mearns House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tracy Barker, Area Manager Central West at Mearns House responded to this review on 24 Jul 2017:

Thanks very much for the positive comments about Mearns House. I am glad your experience is positive. Many thanks.

I have been so well looked after. Thank you for everything you have done. Wonderful staff and facilities.

How likely would you be to recommend Mearns House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Liz Campbell, Home Manager at Mearns House responded to this review on 17 Jul 2017:

Thank you for your kind words. I am so glad you enjoyed your stay and we look forward to seeing you again in the future.

Our parents have been in Mearns House for 10 months now and have settled in very well. We are very happy with the care they have received from management and staff. Both our parents are happy and content at Mearns House.

How likely would you be to recommend Mearns House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Liz Campbell, Manager at Mearns House responded to this review on 04 Jul 2017:

Hi,

Thanks for your kind words...we will always work hard to support your mum and dad.
Look forward to your visits and your chat :)

Absolutely fantastic - highly recommend.
Staff amazing. Fabulous.

How likely would you be to recommend Mearns House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Liz Campbell, Home Manager at Mearns House responded to this review on 14 Jun 2017:

Thank you for your review.
I hope that you continue to view us as fantastic, amazing and fabulous.
Our aim is always to please BUT if at any point you feel we don't meet your expectations please let us know..

If I were a resident in this home I would be very happy.
The staff are all so pleasant and cheery, they spoil us visitors with ever so tempting and so delicious cakes (all home made), compliments to the chef.
Also, the entertainment is so therapeutic, due to most of the residents enjoying the music and singing that they get if I start dancing, myself included. Also, the lady in charge is the person that makes this happen.

How likely would you be to recommend Mearns House? Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Liz Campbell, Home Manager at Mearns House responded to this review on 14 Jun 2017:

Hi Tom,

Thank you for your kind words..
Your visits certainly do brighten up the day for your friend as well as everyone else.
I / we continue to look forward to your involvement at the Mearns and you will always get a cake at our door :)

No comparison.
First time in a care home.
Everyone was kind and polite.
Well looked after.
Hope to come back.

How likely would you be to recommend Mearns House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Liz Campbell, Home Manager at Mearns House responded to this review on 14 Jun 2017:

Thanks Ronnie,
It was a pleasure to have you here. Hopefully, we will be able to accommodate future respite and meet the standards experienced on this visit.
Keep well and keep in touch.

My 97 year old mother's admission to Mearns House was the result of an illness at home culminating in emergency hospital admission.
Recovering in hospital she asked, despite not being enthusiastic for care homes, that I find her somewhere for her remaining years.
I live in England, 350 miles away and we have a few members of family in Glasgow so the care home had to be in the Glasgow area.
Mearns House had only recently opened so there was no track record to review. However the location is ideal, Mearns House property, rooms and facilities are attractive. First impressions were important and other homes we visited did not impress when visually compared to Mearns House. We understood that as a new start there could be teething problems and staffing numbers had to grow in line with new residents intake - however, I was prepared to live with this.
We are in our infancy with Mearns House and so far, so good. I like the openness and access to staff at all levels. It is friendly and facilities are very attractive. My mother seems to have settled in well and appears to like the staff and the fact they take time for a friendly chat as they go about their duties.

How likely would you be to recommend Mearns House? Don't know

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Liz Campbell, Home Manager at Mearns House responded to this review on 09 Jun 2017:

Hi David,

Thank you for your input and support.
It is certainly true that all new homes have "teething problems", luckily ours have been very few.
We are continuing to build our staff team to accommodate all the new residents that are choosing to stay at Mearns House and we are doing this with the assistance of our residents and relatives who support us through the interview process.
We love having your mum here and she has settled really well and has made quite a few new friends with both the residents and the staff.
Onwards and Upwards and I look forward to seeing you on your next trip "Up North", bring the good weather with you and drive safely!

My friend who has Parkinson's disease receives first class care and attention delivered in a cheerful and warm way.

How likely would you be to recommend Mearns House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Liz Campbell, Home Manager at Mearns House responded to this review on 09 Jun 2017:

Thank you.

As always we value your input and we really enjoy having your company and support.
No doubt I will continue to have a good old blether with you when you are in.

My mum moved into Mearns House just 4 weeks ago and has settled in really well. The whole family are delighted at how content Mum is.

How likely would you be to recommend Mearns House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Liz Campbell, Home Manager at Mearns House responded to this review on 09 Jun 2017:

Hi Mary,

Thank you so much for your Review of Mearns House.
It is an absolute pleasure to have your mum here.
I will let all the team know that you appreciate their effort and we hope to continue to enjoy your support.

Submit a Review for Mearns House

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

August 2017

June 2017

NACC Care Chef of the Year 2017

Recipient: Meallmore Ltd

Date: Wednesday 07 Jun 2017

more details

October 2015

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Mearns House