Rashielee Care Home and Day Centre

Rashielee Avenue, Erskine PA8 6HA
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9.9 59 Reviews
  • Rashielee Care Home and Day Centre, Erskine
Rashielee Care Home is located in a quiet corner of Erskine and was established in 2005, the home is bright, airy and cheerful.

A dedicated professional care team will work with you and your family to ensure that your care needs, likes and dislikes are respected. Home baking and wholesome delicious meals are prepared from fresh ingredients by the chef. The latest security and nurse call systems ensure you will feel safe and secure.

You may personalise your room to make you feel at home and with authorised key fobs your family and friends with pets may visit at any time without waiting at the front door.

A regular bus service from Glasgow, Paisley, Renfrew and Erskine passes nearby or if you need special assistance please call.

The homely lounges and secure gardens are peaceful and relaxing with a beautiful pond featuring Japanese Koi.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1389 – £1502
  • Self-Funded Nursing Dementia Care: £1389 – £1502
  • RESPITE Self-Funded Nursing Care: £1389 – £1502
  • RESPITE Self-Funded Nursing Dementia Care: £1389 – £1502

Additional charges apply to special hairdressing, podiatry and transport to and from appointments.

These prices are only a guideline, please contact Rashielee Care Home and Day Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Kirsty Cartin (Manager)

Local Authority / Social Services

Admission Criteria

  • Social work and self referrals
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2016
  • Number of floors: 3

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (41)

Visiting

  • Open visiting at any reasonable hour as agreed with individual residents.

Parking

  • On site

Rashielee Care Home and Day Centre Reviews (59)

Total of 59, showing 41-59
9.9

Rashielee Care Home and Day Centre has a Review Score of 9.9 (9.908) out of 10, based on 29 reviews in the last 2 years. Over all time Rashielee Care Home and Day Centre has 59 reviews.

Overall Experience

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Date Published

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Review from Gina M (Daughter of Resident) published on 13 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for just over a month. Staff are very professional and caring, nothing is a problem to them. Management and staff are very welcoming when we visit the home and are very good at communicating with the family. Myself and my family have peace of mind that my mum is being well
cared for and firmly believe we have made the right choice in choosing Rashielee.

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for your review. It is very kind of you to take the time to submit your thoughts. It's people who make the home the way it is and residents, relatives and members of staff make it so. Later this year we will be planning to revigorate the rooms and your input will be sought. I'd like to investigate why we scored only 4 stars for safety and security so perhaps when you next visit you could ask for me or relay your thoughts to the staff. We are in between activities staff, we'll ask you more about that soon.
Thank you.

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Review from Lorraine W (Daughter of Resident) published on 13 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's almost a year since my mum was welcomed as a resident at Rashielee. Neither she nor I had any idea of what to expect following her stroke but, as we both live in Erskine, Rashielee was the obvious choice for full-time care. Having never even visited a home before, and hearing horror stories of
treatment in others, I can honestly say I terrified of what to expect. However, from the very first meeting with the staff any concerns I had disappeared. I have never met such caring and loving people, not only towards mum but also to me. I've laughed and cried with them all, and am so grateful they are who they are. The home is immaculate and clean. Mum's room is just as she wants it and nothing is too much trouble. Mum said to me the other day that she loves where she lives and can't imagine being anywhere else. I think that's high praise indeed. Thank you one and all.

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

There aren't too many reviews that remind me of why we set out in this journey of providing care for vulnerable people and support for relatives. You described exactly how I felt when I was looking for care for my mother. We couldn't find what we were looking for and my wife who is a retired nurse set out to make a difference. I hope we have, it is a struggle at times but everyone mucks in and helps and that's what counts. We will be making improvements to various areas of the home soon and trust we can count on your input.
Thank you.

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Review from Irene T (Daughter of Resident) published on 13 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident in February 2020 and the team have made a very difficult transition much easier for the whole family.
The whole team are very caring and look after mum and all of the residents very well. One staff member, in particular, is a life line between myself and mum and there is nothing
she won’t do for anyone.

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for your kind words of support. The staff at Rashielee are amazing and I am proud of the way they put the care of our residents above themselves. Without a dedicated team, we would be lost. It has been an exceptionally difficult time since your mum came to live at Rashielee, the worry of how Covid-19 would affect all who lived here has been an enormous strain on relatives who were not allowed to visit. We have made it through with strict controls and staff who went to exceptional lengths to keep everyone safe. We will soon be catching up on some areas that need attention in the home. I trust we can rely on you to make suggestions.
Thank you.

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Review from Monica H (Daughter of Resident) published on 26 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My stepdad has been in Rashielee for nearly 2 months. I have been continually impressed by the communication of the staff with my mum, his care and the friendly staff. Rashielee provides the residents with care and stimulation. They are continually looking for new ways to engage and have fun with the
residents. They have themed days, nature activities, sports, arts and crafts etc. The staff get dressed up for events and everyone looks like they are having fun. The range of activities is fantastic as are the staff. It is so reassuring for residents and their families during a difficult time.

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for taking the time to comment on our care home. Like everyone life has changed dramatically as Covid-19 continues to dictate what we can and can't do. Staff at Rashielee are committed to our residents, their families and friends, to ensure that the virus has as little impact as possible. It is important for the care and wellbeing of everyone who lives here, their visitors and the staff who have been fantastic throughout this difficult period.

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Review from David A (Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Many thanks to a magnificent friendly staff and management who have made me so welcome since my arrival in April.
Nothing is too much trouble for them and they have gone out of their way to help me to settle into a new life under the most difficult of circumstances.
I have full confidence in the
team without exception and I am certain that I have chosen the best!

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for your review. There is a great team atmosphere at Rashielee, their aim is to make sure that our residents and their relatives are the number one priority. It is not easy and is much more than just a job. It often demands a whirlwind of emotions to stay focused. Reviews like yours are without a doubt a morale booster and the very best thank you anyone can offer.

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Review from Linda C (Daughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every member of staff from managers, reception and all of the care home's staff are friendly, helpful and carry out their duties in a very professional manner towards my mum and myself and family when we visit. Nothing is ever too much of a problem to deal with and there is always plenty of feedback
from the home in updates, what's going on, activities and general updates especially with all concerning the last year or so with the pandemic, which I think the care home have handled extremely well.

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for your review. Everyone at Rashielee has worked exceptionally hard to ensure the safety, care and comfort of our residents. It has been difficult for families who have had to endure the lack of contact with dearly loved parents and family and friends. It is particularly important to make sure you know what's happening and that you are kept informed, so it is pleasing to know that we are fulfilling our obligations to you and your loved one. Thank you.

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Review from Christine B (Daughter of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in here for approximately 8 weeks and thought the staff were caring and respectful. They had theme days and were a lot of fun despite the pandemic. Communication with me was excellent and I was encouraged to make suggestions that were acted on. I would recommend the care home.

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for taking the time to submit your review of Rashielee Care Home. Our staff are dedicated to making sure that living in our care home is fun, stimulating and caring. We may be a little older, a bit more fragile and need a bit more help day to day, but we can still enjoy life.

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Review from Sandra M (Daughter of Resident) published on 15 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father became resident in January 2020 after being a daycare service user. From reception through to care and nursing staff, he was well cared for and his individual requirements taken care of. Family members visited regularly and got to know the friendly and efficient staff looking after dad. The
home is clean, welcoming and a pleasant place to be. Dad’s room was spacious and comfortable, with en-suite facilities and we personalised his bedding and added photos, to make him feel at home. Dad always enjoyed his food, which was of good quality and varied. I would have no hesitation in recommending Rashielee Care Home.

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for your kind words of support. It is without question that the people who live and work here make Rashielee stand out. Everyone works as a team for the benefit of the residents, and we work hard to make this new chapter in their life as interesting and as full as it can be.

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Review from Ruby S (Sister of Resident) published on 15 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is extremely happy and well cared for. The care staff are always on hand should you need to speak with them and greet you with a smile. Reception staff are always friendly and welcoming when you arrive at the care home and could not be more helpful if you have to phone. I have found every
member of staff from manager to laundry workers work as a team and have the well-being of the residents at heart.

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for your review. The staff are here to serve the residents and care for them as if they were their own. They have been incredible during the current crisis, they have worked tirelessly with compassion and professionalism - dedication is not a strong enough adjective to describe what they do. I'm immensely proud of the team.

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Review from Lesley L (Daughter of Resident) published on 15 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care provided to residents is outstanding. My mother was a resident until she passed away recently. I honestly cannot praise the staff enough, I most certainly wasn’t the easiest of relatives to deal with purely because I was of the opinion that no one could care for my mum the way I could,
I was wrong. Every video and photo I received from staff during the lockdown showed my mum happy, dancing and singing and truly cared for and content. It has proved to be such a comfort to know that the staff really do treat the residents like their own families. Thank you.

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for your kind words, it means such a lot to the staff who are the front line of care. You are right that everyone is a member of 'our family ' and is treated in the same way you would wish for yourself. Thank you for taking the time to express your feelings in such a compassionate way.

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Review from David L (Son of Resident) published on 5 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would like to commend the communications from the nursing management team during these worrying times. I have been kept fully informed of the situation in relation to my father and been afforded the opportunity for virtual visits with him. I am also delighted with the updates via social media feeds.

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for your comments and kind words of support for the staff at Rashielee Care Home. It is very important for them to know that their work is appreciated. Our residents are their extended family and are very protective of them.

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Review from Denise B (Daughter of Resident) published on 5 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dads care and attention was second to none. All the staff are so attentive. The food is fantastic, plenty of variety and all cooked on the premises. The home is very comfortable and nice when visiting to have a facility to make tea or coffee. It's now great with added facility of sunroom converted
into a cafe, great for patients interaction. Management is always thinking about ways to improve to give patients the best stimulation.

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for your review which is lovely. The staff do their best to ensure that their 'family' here are cared for, safe, secure and importantly enjoying this chapter in their life. Chef does his best to make sure the food is sourced locally, is fresh and nourishing, he is constantly seeking to please his customers and will go out of his way to make sure that the meals presented meet expectations. Everyone is doing their utmost to keep the virus out of the building and everyone inside safe. Letting you know what is happening by direct contact and social media gives you a degree of comfort knowing that all is well whilst we are in 'lockdown'.

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Review from Sarah D (Granddaughter of Resident) published on 5 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran has been a resident since October 2019. We were hesitant for our gran to go into a home as she had been able to stay in her own home until she was 95. However, we couldn’t have chosen a better place for her to be cared for. From the day she arrived, she has been treated with love, dignity and
respect.
During the coronavirus outbreak, we have been unable to visit my gran. The home has kept us in touch via video chat, videos and pictures so we know that my gran is ok. They are caring for her as if she was family, and we couldn’t ask for more.

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for your review. It gives immense satisfaction to know that you are pleased with the work that our staff do. They have every reason to be proud of that, as I am of them. The last thing anyone should consider is being admitted into long term care, sadly for a lot of people, it is inevitable. It is our job to make sure that this is a new chapter in their life, to be enjoyed as much as all the previous chapters, with a bit of help and TLC. The staff are highly motivated with a true sense of purpose and will do everything possible to keep their new 'family' safe, secure, cared for and happy.

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Review from George C (Brother of Resident) published on 5 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've always found the care home management and care team to be professional, helpful and friendly, during recent times of this Coronavirus lockdown. The staff have gone above and beyond their usual excellent care to ensure the residents are being looked after 24/7. I can't thank them enough for doing
such an amazing job. Also for keeping relatives informed at all times.

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for your review. It is important for everyone who works here to know that they are doing a good job, particularly so with the threat that is knocking on our door every day. Our staff are determined to ensure that every one of their 'family' is safe, secure, cared for and respected, all with some fun and laughs along the way. Keeping you informed gives you the reassurance that the trust you put in us to look after your loved one is honoured.

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Review from Hazel S (Daughter of Resident) published on 24 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has just spent her second period of two weeks respite at Littleinch Erskine, and I can't praise the care she has received highly enough. She has come out on both occasions saying she has loved it and says she'll definitely go back. She was very well looked after by caring, friendly staff. She was
taken out for walks and a trip to the local shops. The accommodation was clean, warm and welcoming. I felt comfortable leaving mum, as she obviously felt safe and secure. Couldn't ask for more.

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for your review. It is our job to look after people and it is fantastic for the people who work here to know their work is appreciated. Thank you.

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Review from Maureen T (Daughter of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was not very good for about 4 months before she died at the end of December 2016. Even as it was holiday, the staff could not do enough for us.
Mum was very happy at Erskine. She was well fed and clean with lots of singing, nails done, bingo and quizzes.
The staff was so friendly with everything
no problem.
As a family, we cannot praise and say a very big thank you.

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Review from Brenda M (Wife of Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has advanced Alzheimer's and has been well cared for in this home for the past 4 1/2 years. He is now beyond the daily activities of news reading, crosswords, quizzes, word games, bingo etc.. Until recently he enjoyed the frequent sing songs and brought in entertainers. The staff are hard-working
and kindly and the medical staff attend immediately to any concerns. My husband has to be turned over every so often and changed. He is comfortable and clean. Laundry and cleanliness are meticulous. The standard of care provided is very high. The chef will prepare your favourite if asked.

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Review from C B (Wife of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is of the highest standard and all round care is excellent and provided by very motivated staff.

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Review from K D (Daughter of Resident) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to the warm welcome she received, my mum settled into Littleinch within weeks. This was helped by her having her own possessions in her bright, airy, large room.
She was treated as an individual - staff knew her well - encouraging her independence and determination to remain mobile in safety.
Her likes and dislikes were respected. Importance of her personal appearance recognised. Staff ensured her outfits co-ordinated and she always wore her pearls!
Physically - care was excellent - good food ensures she ate well. Excellent activities and entertainment provided dignified , affectionate, excellent end of life care.
Fabulous staff.

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Current Review Score: 9.9 (9.908)

Overview of Review Score

The Review Score of 9.9 (9.908) out of 10 for Rashielee Care Home and Day Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.908 for Rashielee Care Home and Day Centre is calculated as follows: ( (315 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 346 Ratings = 4.908

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rashielee Care Home and Day Centre is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 27 Feb 2025

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (1)

Meet the Team (3)

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Irvine Watson

Job Title: Director

Joined: 1990

Irvine and Christine Watson formed LittleInch Ltd in 1988, opened LittleInch Care Home on 15th January 1990 and Erskine Care Centre on 1st April 2005. Previously, Irvine worked as a director of a Glasgow civil engineering company and as a senior manager with AMEC, the multinational civil engineering, building and mechanical services company. He completed an MBA at the University of Glasgow in 1993 and presently manages the business. Irvine and Christine have three children Andrew, Ian and Katie plus seven young grandsons.

Kirsty

Kirsty Cartin

Job Title: Manager

Joined: 2007

Kirsty has dedicated over 20 years to nursing in care homes. A local lass, she joined Rashielee in 2007 as nurse, progressing to deputy manager and then manager. Passionate about social care nursing, she completed the Queen’s Nurse Leadership Development Programme in 2023, earning the prestigious Queen’s Nurse title. That same year, she won the Leadership Award at the Scottish Care Home Awards.
When not in Rashielee, Kirsty cherishes time with her family but also enjoys the solitude of long walks in the hills. An avid reader, she finds comfort in quiet evenings, curled up with a good book and her cat.

Jennifer

Jennifer Carruthers

Job Title: Deputy Manager

Joined: 2016

Jennifer, a local girl and familiar face in Erskine, began working for Littleinch Ltd as a care assistant in our Inchinnan Home before moving to Rashielee as nurse and then deputy manager. Jennifer has always enjoyed supporting older adults, both in the care home and NHS - a passionate advocate for person centred care. She attained 'Nurse of the Year' in 2022 at the Scottish Care Home Awards, a career highlight. Jennifer is a proud mother of two daughters who are following her lead, pursuing careers in health and social care. When not in Rashieee, Jennifer enjoys going to the gym and movie nights with her fiancée.

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