Rashielee Care Home and Day Centre

Rashielee Avenue, Erskine PA8 6HA
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9.9 61 Reviews
  • Rashielee Care Home and Day Centre, Erskine
Rashielee Care Home is located in a quiet corner of Erskine and was established in 2005, the home is bright, airy and cheerful.

A dedicated professional care team will work with you and your family to ensure that your care needs, likes and dislikes are respected. Home baking and wholesome delicious meals are prepared from fresh ingredients by the chef. The latest security and nurse call systems ensure you will feel safe and secure.

You may personalise your room to make you feel at home and with authorised key fobs your family and friends with pets may visit at any time without waiting at the front door.

A regular bus service from Glasgow, Paisley, Renfrew and Erskine passes nearby or if you need special assistance please call.

The homely lounges and secure gardens are peaceful and relaxing with a beautiful pond featuring Japanese Koi.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1389 – £1502
  • Self-Funded Nursing Dementia Care: £1389 – £1502
  • RESPITE Self-Funded Nursing Care: £1389 – £1502
  • RESPITE Self-Funded Nursing Dementia Care: £1389 – £1502

Additional charges apply to special hairdressing, podiatry and transport to and from appointments.

These prices are only a guideline, please contact Rashielee Care Home and Day Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Kirsty Cartin (Manager)

Local Authority / Social Services

Admission Criteria

  • Social work and self referrals
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2016
  • Number of floors: 3

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (41)

Visiting

  • Open visiting at any reasonable hour as agreed with individual residents.

Parking

  • On site

Rashielee Care Home and Day Centre Reviews (61)

Total of 61, showing 21-40
9.9

Rashielee Care Home and Day Centre has a Review Score of 9.9 (9.901) out of 10, based on 27 reviews in the last 2 years. Over all time Rashielee Care Home and Day Centre has 61 reviews.

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Rashielee is a fantastic place to live in as staff are one team from top to bottom. They don't only look after residents but staff as well giving an excellent home-from-home feeling and staff loving their jobs and want to come to work daily. When I visit I notice all residents' needs are looked after
and you can ask any member of staff anything and if they don't know they will find out for you. If for any reason you need anything, want something or not happy you can approach management and it is immediately done with no questions asked. I wouldn't leave my mother with anyone but this home is the best.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you for your kind words. Each and every member of the staff team is dedicated to the care of residents and ensuring that everyone feels at home.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Rashielee for 7 months now and the change in her is amazing. She now seems more interested in life. The staff, from reception all the way through to nursing staff, are all so attentive and take time with each of the residents and listen to what they have to say, as well as keeping family
up to date with Mum's care, despite being very busy. Have had experience with other care homes in the past (not for Mum) and can honestly say that the care and the amount of different activities on offer, are the best. The only thing that I would like to see improved (and I know they are working on it) is the laundry gets a bit mixed up, but that is something we can live with!

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you for your kind words. I can assure you that we are still committed to perfecting the laundry so that items don't go astray. We are proud of the array of activities we offer for all abilities to take part in if they choose to and greatly appreciate the help families offer to support this.

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Overall Experience  Overall Experience 4.0 out of 5

My wife is very well looked after. The staff are very helpful and there's an excellent level of communication with relatives. There are plenty of activities for residents to participate in throughout the year.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you. We believe that it is through excellent communication that great care is delivered.

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Overall Experience  Overall Experience 5.0 out of 5

We needed somewhere for Dad very quickly - Rashielee were really helpful and accommodating, including the early challenges of transitioning to a care home environment. Dad's had a few ups and downs since then, but it's all been handled in a friendly and professional manner. I'm seriously impressed how
every single member of staff knows every single resident, their personal likes and dislikes and so quickly after settling in. The care is really proactive - we never have to push for interventions, the team are already ahead of the game in recognising issues and dealing with them. It's everything we could have asked for and more - the atmosphere is so welcoming for every person who walks through the door.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you. We recognise the challenges in finding the right care environment, the right homely environment, for your loved one. It is always our aim to get to know each person as quickly as possible so that we can identify their care needs and what matters to them.

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Overall Experience  Overall Experience 5.0 out of 5

Rashielee Care Home and their staff are amazing, they take good care of all the residents and family of the residents are always made welcome. The staff are very friendly and accommodating if need be and easy to talk to if you have any questions or queries and my dad is very well taken care of. If I
had to rate them from 1-10 and I would give them 20.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you for your kind words. We pride ourselves in caring for residents as well as those close to them.

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Overall Experience  Overall Experience 5.0 out of 5

Mum was transferred to Rashielee in April this year, having previously been a resident in two other care homes. Rashielee had been on my radar for some time as arguably the gold standard of care homes in the local area.
Our family had hoped, after difficult experiences with previous care homes, that
we might be able to care for Mum in her own home, but after this proved unfeasible, I immediately placed Mum on Rashielee's waiting list and was delighted when a place became available 7 weeks later.
The level of care provided, as well as the day-to-day commitment to Mum's quality of life and the genuine empathy shown, has exceeded even the high expectations I had (having spoken with residents' families and others involved with the local care sector).
I would not hesitate to recommend Rashielee to anyone looking for a caring home; I have instructed the management to forward my details to anyone wishing for a more personal account of our family's overall experience there.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you for your kind words Mike. It is important to us, that we have open discussions with all involved about their expectations of care - this ensures that people move to Rashielee with full confidence in the care we provide.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic Care Home, Mum arrived in January 2024 and settled in quickly. So many activities for residents and staff can't do enough for them. I can't praise the staff highly enough, they are all kind, supportive, and very welcoming. Thank you.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you for your kind review. We aim to ensure that everyone feels welcome at Rashielee, including residents and those close to them.

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Overall Experience  Overall Experience 5.0 out of 5

Best wee home ever, staff very caring and attentive to all the residents. Staff in the sitting rooms at all times during the day. Nothing's a bother. So much to do, so many activities, lots of different ones to suit everyone. Wee trips to the coffee van which is great for getting out in the fresh air.
My relative is very happy here and the staff are so good to her. Wish there were more homes like this.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you for your kind words. We are committed to ensuring that we nurture caring and compassionate staff who can then extend this care and compassion to the residents of Rashielee.

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Overall Experience  Overall Experience 5.0 out of 5

Rashielee Care Home and Day Centre has a warm and inviting atmosphere, the staff, who always work as a team, are extremely friendly and approachable. They go above and beyond for residents and genuinely treat them as family members. My mum has been a resident at Rashielee for around four years. In the
period of time, her physical and cognitive function has declined, but the care she receives has always been person-centred, which has continued to improved her quality of life. She may not be able to join in on certain activities but again activities that are suited to her needs are provided, such as namaste. Her needs are constantly reviewed and there is always clear and concise communication between staff and our family. My mum is extremely well looked after and I couldn’t fault the home in anyway, I would and do 100% recommend Rashielee Care Home and Day Centre to anyone who needs to consider care for their loves ones.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thanks for your review of Rashielee. We take pride in ensuring that all residents can live meaningful lives regardless of their physical or mental health needs.

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Overall Experience  Overall Experience 5.0 out of 5

From the moment you enter Rashielee you just know that it is a homely and pleasant place for your mum/dad. Reception staff are always welcoming and take time to say hello and chat. First impressions are important. My mum who has been with Rashielee for just shy of two years now is very well looked after.
Mum is still very sharp witted and the staff take time to chat and yes they have fun. They are also very good at encouraging Mum when she is reluctant to engage with activities. Every time I’m at the home to see Mum, staff stick their heads around the door and say hello. It’s like a big family. Mum also receives great healthcare. I can rest easy in the knowledge that my mum is safe and well looked after.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you for your kind words about Rashielee. We know that health and wellbeing are intrinsically linked and we do our best to encourage residents to live active lives with opportunities to be active, feel a sense of purpose and to have fun!

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Overall Experience  Overall Experience 5.0 out of 5

All the staff at Rashielee provide an outstanding service, they go above and beyond for all the residents. My mum has settled in very well, and it has proved to be the correct choice of new home for her. Great activities for the residents, and family members are very welcome to join in. Always a warm
and friendly welcome when visiting. Thank you.

Reply from Kirsty Cartin, Home Manager at Rashielee Care Home and Day Centre

Thank you for your kind endorsement of Rashielee Care Home. Rashielee is 'home' for residents and we do our best to ensure everyone feels welcomed and has the opportunity to spend their day in a manner which is meaningful to them.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff are friendly, fun loving and definitely go above and beyond while caring for the residents. There is always a welcoming friendly atmosphere around the home and it is always clean and tidy. The staff do a great job entertaining the residents every day. They could do with someone on the
reception desk at the weekends as the care staff are very busy caring for the residents and it seems a shame distracting them to answer the door for visitors and deliveries.

Reply from Andrew Watson, Director at Rashielee Care Home and Day Centre

Thank you so much for taking the time to share your experience of Rashilee care center. We are delighted to hear your impression of the atmosphere and cleanliness of our home and will carefully review your thoughts in respect weekend reception cover.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been cared for in the home for several years. She settled in well straight away thanks to the thoughtful care and security which all the staff in the home provide. Within weeks of moving in she was saying ‘ I should have moved here years ago ‘ which was comforting to hear. The staff team
are open to helping to support mum and to keep her happy and go out of their way to manage the physical changes that she is experiencing. Communication between staff and family is very good and we are promptly notified of any change to mum's health or care needs. In short, it’s a great care home!

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for your review. The staff work hard to make life comfortable for our residents and your review is gratefully received. We will be embarking on some refurbishment works very soon and we would appreciate your input. Please feel free to to leave your comments with Janice at reception when you next visit.

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Overall Experience  Overall Experience 5.0 out of 5

I was indeed most pleasantly surprised with the quality of service (never a dull moment). The activities are great with something for all the guests to be involved with. In conclusion, I cannot recommend Rashielee Care Home and Day Centre highly enough.

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for your review, your kind words of support will be very much appreciated by the staff who work exceptionally hard. We will be starting some refurbishment works soon and would appreciate your input. Please leave your suggestions with Janice at reception on your next visit.

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Overall Experience  Overall Experience 5.0 out of 5

Rashielee Care Home and Day Centre is an exceptional place. The level of care is above and beyond. They truly care about the residents. They put on so many wonderful engaging activities and are constantly thriving to give the residents the best experience! To say the staff are kind, patient and caring
is an understatement! They have been great for my Gran and we appreciate the staff immensely!

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for your review. It makes me proud and humbled to know that the staff are so well thought of and appreciated doing a difficult job.
We are starting on some refurbishment very soon and would appreciate your input. Please leave some ideas at reception, about areas that you consider need improvement.

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Overall Experience  Overall Experience 5.0 out of 5

This care home has been fantastic for my aunt. Every single need is taken care of. The staff do so much for the residents, every day staff and residents can be seen with smiles on their faces. Residents have sensory time which definitely benefits my aunt.
The home is very clean and tidy. All residents
are treated with dignity which is of huge importance. Another thing I admire is management do not hide away in an office, they are out and about taking part in activities and mixing with visiting relatives. The staff members are hard working but again acknowledge relatives. The home has a beautiful garden and weather permitting is used by residents to relax in with their visitors. Rashielee has a real family feel to it, we can rest knowing my aunt is being well looked after.

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for taking time to post a review of our care home. If your care needs determine that the best place for your safety and care is admission to a care home, then make time to choose the best care home you can. We know how hard it can be giving up the home that you love and feel comfortable in and we we work hard to make this care home the best care home. The staff at Rashielee are amazing and understand that it is the people who live, work and visit here that make it what it is.

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Overall Experience  Overall Experience 4.0 out of 5

My dad has been a full-time resident for 3 years. He has settled and he is cared for extremely well. I don't know where we would be without the care, support and expertise of the wonderful staff in this care home. The staff keep me up to date with anything I need to know and the manager sends out a
weekly email informing everyone of what’s been going on in the home and Covid restriction updates regarding visiting. There’s always themed days arranged which residents seem to enjoy and by the look of it I think the staff do too, the enthusiasm and laughter they’ve brought to many residents, to keep their spirits up through this pandemic has been amazing. Thank you all so much for everything you do each and every day!

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for your review. There is no question that the staff at Rashielee look upon their jobs as more than a job. They go the extra mile to make sure our residents are cared for and their needs are being met. The theme days are always good fun, it certainly brightens up the day. We will be making improvements later this year and we will look for ideas and suggestions. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Ever since my aunt went into the care home, she has been very happy. It has also given us and my uncle peace of mind which is also really important. The staff work really hard to look after the residents and give them a variety of activities.

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for your review. It is very satisfying to read reviews that support the work that all our carers and support staff do. Our priority is our residents, their care and meeting their needs. We will be making improvements to rooms later this year and we will be looking for ideas and suggestions. We hope we can count on your input. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

My dad came into Rashielee Care Home in May 2021. Dad had community carers and myself looking after him but it wasn’t enough. Since coming into Rashielee it has given him a new lease on life
Dad has all his needs met with a loving caring staff. He has his physical, mental and nutritional needs met.
He also loves the activities shared with other residents.
The staff take part including the management dressing up on theme days.
He loves the music with the glitterball on the ceiling and the wall. Playing bingo, painting pictures, he will try anything!
As a Christian, he loves me to read his bible with him and pray. I would like to thank all the carers, management, cleaners, kitchen staff, activity coordinators handyman, gardeners and anyone else I’ve missed every one is a team and meet all the residents' needs. Dad is happy he has company, which is important. He loves using a wheelchair and calls it his bike.
Thank you all staff and hope dad is able to enjoy his time.

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for your review. We are pleased that your dad has settled well and is enjoying life at Rashielee, that is the goal of everyone who works here and it is satisfying to know that aim is being achieved. The great work that the staff do will continue until solid 5's are achieved, and it won't stop there. We need to ensure that we keep getting 5 stars from you and everyone else who has a stake in our care home. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Getting my dad to Rashielee care home was a real breakthrough. Prior to this, he was at risk at home, falling regularly, having bad hallucinations and the worst of it all was loneliness. He was going downhill fast. Now, after a few months at Rashielee, he is a changed man. All of the staff are amazing
and keep him involved with the many stimulating activities they arrange. He told me he loves it and everything is free. Well done and thank you to the whole team. Best regards.

Reply from Irvine Watson, Managing Director at Rashielee Care Home and Day Centre

Thank you for your review. Sadly it is often unintentional self-neglect that leads to frailty as people get older and especially if living alone, my own father was that person. With acceptance and even a short stay in care, it is extremely satisfying to see dramatic changes in their life and a new chapter open up. Fantastic. The staff at Rashielee work hard to make life better for our residents and encourage involvement in everything that goes on in the home. It has been difficult in the last 2 years with Covid-19 and the risks it brings to our residents, the fear of coming into a home and the stress put upon relatives not being able to visit. We are working on areas in the home to make improvements to the rooms and will seek suggestions from residents and relatives when the programme starts. I will be happy to discuss your score in respect of cleanliness, I don't think we have ever hit a 3. Thank you.

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Current Review Score: 9.9 (9.901)

Overview of Review Score

The Review Score of 9.9 (9.901) out of 10 for Rashielee Care Home and Day Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.901 for Rashielee Care Home and Day Centre is calculated as follows: ( (291 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 322 Ratings = 4.901

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rashielee Care Home and Day Centre is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 27 Feb 2025

How well do we support people's wellbeing? Very good

(5)

How good is our leadership? Very good

(5)

How good is our staff team? Very good

(5)

How good is our setting? Good

(4)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (1)

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Meet the Team (3)

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Irvine Watson

Job Title: Director

Joined: 1990

Irvine and Christine Watson formed LittleInch Ltd in 1988, opened LittleInch Care Home on 15th January 1990 and Erskine Care Centre on 1st April 2005. Previously, Irvine worked as a director of a Glasgow civil engineering company and as a senior manager with AMEC, the multinational civil engineering, building and mechanical services company. He completed an MBA at the University of Glasgow in 1993 and presently manages the business. Irvine and Christine have three children Andrew, Ian and Katie plus seven young grandsons.

Kirsty

Kirsty Cartin

Job Title: Manager

Joined: 2007

Kirsty has dedicated over 20 years to nursing in care homes. A local lass, she joined Rashielee in 2007 as nurse, progressing to deputy manager and then manager. Passionate about social care nursing, she completed the Queen’s Nurse Leadership Development Programme in 2023, earning the prestigious Queen’s Nurse title. That same year, she won the Leadership Award at the Scottish Care Home Awards.
When not in Rashielee, Kirsty cherishes time with her family but also enjoys the solitude of long walks in the hills. An avid reader, she finds comfort in quiet evenings, curled up with a good book and her cat.

Jennifer

Jennifer Carruthers

Job Title: Deputy Manager

Joined: 2016

Jennifer, a local girl and familiar face in Erskine, began working for Littleinch Ltd as a care assistant in our Inchinnan Home before moving to Rashielee as nurse and then deputy manager. Jennifer has always enjoyed supporting older adults, both in the care home and NHS - a passionate advocate for person centred care. She attained 'Nurse of the Year' in 2022 at the Scottish Care Home Awards, a career highlight. Jennifer is a proud mother of two daughters who are following her lead, pursuing careers in health and social care. When not in Rashieee, Jennifer enjoys going to the gym and movie nights with her fiancée.

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