Swinton Hill Care Home

150 Swinton Road, Baillieston, Glasgow G69 6DW
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9.8 20 Reviews
  • Swinton Hill Care Home, Glasgow
Swintonhill Care Home is a small home tucked away in the quiet suburb of Swinton, Glasgow. With links to public transport and the motorway it is easily accessible. Here at Swintonhill, the team care about what they do. Their aim at Swintonhill is to provide residents with the highest quality of care and an environment they can thrive and be happy.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Good to Know

Owner

  • David McDonald

Person in charge

  • Carolyn Henderson (Manager)

Local Authority / Social Services

Admission Criteria

  • All
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2008
  • Number of floors: 2

Room Information

  • Single Rooms (28)
  • Single Rooms with Ensuite Wet Room (6)

Parking

  • Private Car Park

Swinton Hill Care Home Reviews (20)

9.8

Swinton Hill Care Home has a Review Score of 9.8 (9.814) out of 10, based on 10 reviews in the last 2 years.
Over all time Swinton Hill Care Home has 20 reviews.

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Total of 20, showing 1-20
Review from Karen B (Niece of Resident) published on 19 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's beginning to look a lot like Christmas!
Can't believe the entertainment that the Staff has organised for Christmas, so much care and attention has gone into making the home look fabulous. My aunt had such a wonderful time today all the staff are very attentive it really is a special place can't
thank all the staff enough for their kindness.
Reply from Carolyn Henderson, Manager at Swinton Hill Care Home

Christmas is such a special time for all and hopes that we can bring out the inner child in us all "Ho Ho Ho".

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Review from S C (Daughter of Resident) published on 8 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Swinton Hill Care Home are polite, respectful and attentive to Mum'd needs. They all have the skills and experience to do their jobs with proficiency. Knowing Mum is being well cared for puts my mind at ease. The care home is kept clean and tidy at all times. The managers and staff
have a great interaction with all the residents and their families.
Reply from Carolyn Henderson, Manager at Swinton Hill Care Home

Thank you for your kind review. We will pass your comments to our staff. We are so glad that you are happy - this means so much.

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Review from T P (Daughter of Resident) published on 25 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff are great, caring, patient, respectful, and they're always helpful. Nothing is too much trouble. There's regular entertainment days and a separate area for daily activities for the residents. The garden's a lovely space to sit in the summertime. The food is very good. Swintonhill has
a relaxed and friendly atmosphere - a home from home.
Families and visitors are made welcome and the separate room for visitors to make tea/coffee is great. Recommended!
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Review from Michael B (Son of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my mother receives in Swinton Hill. The manager and all her staff are very caring and always friendly and pleasant on each visit.
Reply from Carolyn Henderson, Manager at Swinton Hill Care Home

Thank you for your kind review. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how well we are doing. I will pass on your comments to our staff.

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Review from Rita B (Daughter of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were very welcoming and helped put our minds at ease as it was an emergency admission.
Reply from Carolyn Henderson, Manager at Swinton Hill Care Home

Thank you for your kind review. We are happy that we were able to assist and reassure you all as a family during this time.

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Review from G M (Son of Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager discussed a number of issues e.g. mental health, mobility, personal hygiene etc. In a clear and structured passion. I am happy that the review was conducted in a very thorough and thoughtful fashion.
Reply from Carolyn Henderson, Manager at Swinton Hill Care Home

Thank you for your kind review. We are so glad that you continue to be happy with the care we are providing and that the review gave you an insight into your mum's ongoing care.

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Review from Patricia H (Sister of Resident) published on 11 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment I enquired about a place for my sister I have received nothing but friendly professional care and support from the management and all the staff. When my sister was interviewed she thought they were lovely people and was reassured about her placement. I visited and spoke to managers and
was shown around the facilities. I was very impressed by everything I saw, a very relaxed atmosphere, friendly attentive staff. A daily menu and activities board available for all to see. The freedom of movement of patients and staff's helpfulness and respect for patients. I am very glad my sister was accepted. She is happy.
Reply from Carolyn Henderson, Manager at Swinton Hill Care Home

Thank you for your lovely review. We are delighted to hear you feel your sister is treated with kindness and care. The staff are very appreciative of you recognising their hard work and dedication. We always strive to make everyone feel welcome and at home.

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Review from David M (Son of Resident) published on 11 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is a resident of Swinton Hill Care Home. She has been a resident for over a year and I can honestly state my mother has been well cared for. She is always well dressed and clean. All the staff are fantastic and can't do enough for all the residents if there is any problem regarding my mother.
I am informed immediately. Me and my dog are always made welcome.
Reply from Carolyn Henderson, Manager at Swinton Hill Care Home

Thank you for your kind review. We always strive to provide the best care and we are delighted that you are happy with it. All our residents and staff also enjoy your visits to see your mum so that they can see your lovely dog!

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Review from Grace B (Daughter of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At Swinton Hill Care Home. The first day my mum went into the care home, all of the staff put me at ease, telling me my mum would be fine and, guess what? She is. The staff are all excellent. They all go over and above for all the residents. I feel like my mum settled in well due to the care and support
from all the staff.
Under paid, worth more these staff.
Reply from Carolyn Henderson, Manager at Swinton Hill Care Home

Thank you for your kind review. We are so glad that you are happy with the care we are providing - this means so much.

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Review from William W (Husband of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my wife was diagnosed with dementia I was devastated and having to pick a care home was daunting, the first place was Swinton Hill and I knew immediately that it was the best. The staff and management made it an east decision. I can only say that the staff and residents have become like an extended
family. They have entertainment every week and treat everyone with dignity.
Reply from Carolyn Henderson, Manager at Swinton Hill Care Home

Thank you for your kind review. We always hope to make everyone feel welcome and to become part of the Swinton Hill family during their dementia journey.

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Review from S D (Daughter of Resident) published on 6 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Swintonhill is not just a care home - you become part of the Swintonhill family. My dad was a resident for over three years, and the care and love Dad received from the staff was absolutely amazing.
We had quality time with Dad at Swintonhill.
Dad was independent, living his best life, enjoying family
life and his holidays, then Dad was diagnosed with dementia, and as the dementia deteriorated, it broke our heart - we knew for Dad's safety, we had to look at care.
Swintonhill gave us back quality time that we realise now was precious, making more memories that we will cherish forever.
Swintonhill showed us love, compassion and kindness from the day Dad entered until the day Dad sadly made his final journey back home.
Thank you, Swintonhill, from the bottom of my heart, I can not thank you all enough.
Not all superheroes wear capes.
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Review from J M (Son of Resident) published on 13 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is a resident of this care home for over two years. Cannot fault the staff - always friendly and willing to assist and help my mother. The facilities are good. My mum was always looked after, clean, with diffident clothes, and always well dressed. She enjoyed the activities- bingo. Easy access
when it was visitor's time.
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Review from John T (Son of Resident) published on 3 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot recommend Swinton Hill Care Home highly enough, as the care and dedication shown by the staff towards my mum over the past four and a half years have been truly outstanding. They have gone the extra mile to ensure that my mum's needs have been catered for.
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Review from Kathleen C (Friend of Resident) published on 13 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have been visiting for a few years now. Never had any issues with my friend's care and treatment. The accommodation is comfortable and clean. Staff work hard using patience.
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Review from G T (Son of Resident) published on 8 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When it became clear that my mother required full-time care, we had no hesitation in choosing Swinton Hill Care Home, as she had previously spent a respite weeks there. Throughout the four years of her stay, the care that she has received from the staff has been excellent. As my mother is 98 and has
several health issues, we are grateful to the manager and her dedicated staff for the way she is looked after. I would recommend Swinton Hill to anyone who requires residential care.
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Review from Nicky T (Daughter-in-law of Resident) published on 8 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law, who is 98 years of age, has been a resident at Swinton Hill Care Home for four and a half years. She is very settled,
Throughout all this time, she has received excellent care from the attentive and compassionate staff, who know all the residents very well and see to their individual
needs, which are varied.
On arrival for visits, we are greeted with a warm welcome, and the atmosphere is always happy and friendly.
The manager and all staff members are very approachable, listening carefully to any concerns, which are always dealt with promptly.
My husband and I are extremely grateful to everyone at the home.
I would have no hesitation in recommending Swinton Hill to family and friends alike.
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Review from Louise K (Daughter of Resident) published on 30 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When it became evident that my mum needed full-time care, I did a lot of research and visited many care homes. As soon as I spoke to the manager of Swinton Hill, I knew that the kind and caring welcome I received was exactly the place my mum needed to be. The staff are so kind and really take the time
to get to know all of the residents and what their needs are. There is always a happy and positive atmosphere when I visit and know that my mum is being very well looked after.
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Review from Allison M (Daughter-in-law of Resident) published on 30 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Would highly recommend Swinton Hill Care Home, as their care and facility are second to none.
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Review from S M (Son of Resident) published on 30 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Treated my mum with dignity and respect at all times.
Could not have asked for more.
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Review from M B (Daughter of Resident) published on 30 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would highly recommend Swinton Hill Care Home as they could not do enough for myself and my family. My mum was there for two years and three months, and the end-of-life care she was shown was amazing. They treated my mum with such compassion and dignity. My mum enjoyed her early days, and the staff
were great with her.
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Current Review Score: 9.8 (9.814)

Overview of Review Score

The Review Score of 9.8 (9.814) out of 10 for Swinton Hill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.814 for Swinton Hill Care Home is calculated as follows: ( (100 Excellents x 5) + (14 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 118 Ratings = 4.814
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Swinton Hill Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 21 Feb 2025
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Good (4)
How good is our staff team?
Very good (5)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Swinton Hill Care Home

What types of Care is Swinton Hill Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Swinton Hill Care Home have?

There are 28 Single Rooms.

What are the Facilities & Services at Swinton Hill Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Swinton Hill Care Home to the centre of Glasgow?

6.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Swinton Hill Care Home to verify any information. View our terms and conditions. Swinton Hill Care Home has an Enhanced Service - more info.