Summerlee House

We were at the tea party 20th june with my dad , they had entertainment ,hotdogs , burgers , icecream and plenty of drinks , it was an amazing day as always , to see my dad and all the other residents so happy and joining in with kids singing residents singing it was a magical day , the staff were amazing they went above and beyond as always , the care my dad and every other resident recieve every day is1st class ....Kathleen

My sister was a resident in Summerlee House for around 4 years. She received excellent care throughout her stay there. Not only did the staff attend to her medical needs but also treated her with loving care, kindness and respect. The end of life care that she received was caring, dignified and professional. We as a family we experienced great kindness and compassion at a difficult time.

My aunt was a resident in the Home for 7 years until she sadly died 12 months ago. She suffered from dementia. When she entered Summerlee she was still very active and greatly enjoyed dancing, listening to music, watching films, and getting her hair done (every week). She survived COVID-19 twice due to the wonderful care and attention of all of the staff. The staff touched her heart and she regarded them all as close friends. I think in turn my aunt touched their hearts as well. The care love and affection displayed by three members of staff in particular, indeed all of the ladies was truly exceptional. A certain family (one of them in particular) was very hands-on in providing personal care for the residents. A lovely warm and friendly environment and a truly exceptional Care Home.

My Mum was a resident in the home twelve years ago and I have had three Aunts as residents since; my Mum loved her time in the home as did one of my aunts who has since passed. I have two aunts in the home just now, who I visit as often as I can. When I do visit the atmosphere is always one of happiness and joy and I love mixing with all the residents and staff, I believe Summerlee Care Home should be a blueprint as to how every care home should be run.

My mum and her twin sister were in Sumerlee House for 6 years this is a terrific care home staff and management were superb there was always activities and special days for residents theme days Valentine's Day, St Patrick's Day, Easter, Halloween, and many more. Everyone was so helpful with any issues that may occur during covid times I couldn't have been more grateful video calls phone calls always contacting this care home surpassed all my expectations in every way.

We have had family members living in the care home from as far back as twelve years ago starting with my mother-in-law, we now have two aunts living there and wouldn't have dreamt of going anywhere else. From the minute you walk in the door, you are welcomed by office staff, restaurant girls all staff from cleaning to caregivers nurses managers, and coordinators, and more importantly the family owners in my opinion it's first-class care home second to none.

Our mum moved into Summerlee just over a year ago. Everyone at Summerlee has been amazing with her, with us, every day since. We know that she is safe and very well looked after, and she feels safe and looked after. The place itself is lovely and decorated for every event throughout the year. The cafe is excellent and provides a lovely place for visits. There are plenty of things happening, yoga, movies, singing, dancing, trips out, arts and crafts. All of our lives have improved because of this fabulous place.

My sister was unwell for a few months before she passed this year and the support and care that my sister was shown in her last few weeks was second to none by every member of staff. We have fond memories when we, as a family, look back on the years that my sister had at Summerlee. We would like to thank everyone, from the chef to the carers to the nursing staff and to the senior management for everything they did for our sister. Many many thanks.

She really seems 10 years younger and we all feel genuinely lucky she's at Summerlee.

Mum moved into Summerlee in April this year. I cannot praise all the staff enough for helping Mum to settle in as well as she can. Management, support workers, nurses, office staff, cafe staff, activities coordinators, cleaners, hairdressers, handymen, cooks, laundry staff etc have welcomed Mum and all our family to the Home. From what has been a very difficult year, they have made the process that bit easier. Thank you for everything and continue to keep up the excellent standards of care. We, as a family, know Mum is so well cared for.

Great to see staff enjoying being in their work, singing and dancing to the Christmas music with the residents. Families getting made cups of tea with cakes even when the cafe closed for parties. Going over and beyond what is asked of them. Taking their time and explaining to the residents when they are feeling vulnerable. Thank you.