Lower Johnshill

Auchlochan, New Trows Road, Lesmahagow, Lanark ML11 0JS

Lower Johnshill, Lanark, Lanarkshire
Lower Johnshill, Lanark, Lanarkshire
Lower Johnshill, Lanark, Lanarkshire

Lower Johnshill is situated on the 50-acre Auchlochan Garden Village site where MHA provides a range of services for older people, including residential care. The care home has places for 78 residents, all of which are en-suite.

MHA pride themselves on the person-centered care they provide for all residents, making sure their dignity is respected at all times and their wishes met.

Group: MHA (Methodist Homes)

Person in charge: Margo Brunton (Home Manager)

Local Authority / Social Services: South Lanarkshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 78 Service Users

Registered Care Categories*: Old Age

Admission Information: Specialising in care of Evangelical Christians. Ages 65+.

Single Rooms: 78

Rooms with ensuite WC: 78

Facilities & Services: Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Inspectorate* Report on Lower Johnshill: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.1 Lower Johnshill has a Review Score of 8.1 (8.114)

The Review Score of 8.1 (maximum of 10) for Lower Johnshill is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Lower Johnshill in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.422 for Lower Johnshill is calculated as follows: ( (84 Excellents x 5) + (54 Goods x 4) + (13 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 154 Ratings = 4.422

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.692 Points relating to the number of positive Reviews for Lower Johnshill is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 15.6 positive Reviews (78 registered maximum number of service users ÷ 5). 3 Reviews ÷ 15.6 Target = 0.192

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Lower Johnshill?

  • Extremely LIKELY
    7
  • Likely
    4
  • Don't know
    1
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lower Johnshill

  • Daughter of Resident/Service User
    4
  • Husband of Resident/Service User
    2
  • Resident / Service User
    2
  • Friend of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • more

Mum has been very well cared for in every way since entering the nursing home nearly a year ago. There is a good relaxed friendly atmosphere and staff are obliging, keen to help, support and reassure and work well together as a team. They communicate well with each other and with relatives. You feel they are concerned with the whole person.

How likely would you be to recommend Lower Johnshill? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Margo Brunton, Home Manager at Lower Johnshill responded to this review on 20 Dec 2017:

Thank you for your comments regarding the care home and the staff who work within and taking the time to complete the survey.

Good interaction with residents on part of staff. Activities especially singing is encouraged. Weekly service of Christmas worship led by a friendly Chaplin, knitting, quizzes.
En-suite rooms seem spacious with good sized window. Quality items of furniture pleasing to the eye. Large TV screen in separate part of lounge. Books available to borrow and read. Food seems to be adequate. Nice afternoon tea with cake and biscuits and fresh fruit. Some of the easy chairs in lounge are a bit worn and some too low.

How likely would you be to recommend Lower Johnshill? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Margo Brunton, Home Manager at Lower Johnshill responded to this review on 19 Dec 2017:

On behalf of the unit we appreciate the time taken to complete the review survey, we are delighted with the renovation work which will commence January 2018 to which, part of this is the new furniture within the resident's lounge areas.

Would I recommend? I already have and wouldn’t hesitate to do so again. My mother passed her final months here and she loved it despite her failing health, which became increasingly challenging. It’s an incredibly hard time of life, but her care was absolutely superb, and the staff and management really supportive. The life they gave her despite everything was the best it could be, and it really did become her home. All delivered with care, dignity and respect.

How likely would you be to recommend Lower Johnshill? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The property inside and out is beautifully kept. The staff, all of them, are very kind and helpful.

How likely would you be to recommend Lower Johnshill? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has lived at Johnshill for over a year, following the closure of another home, where she was for over three years. As her condition has worsened, we have had a number of concerns, all of which have been addressed in meetings with staff and phone calls. Staff are cheerful and work hard, but there are times when a few staff are in attendance. The programme of activities has also been cut, largely due to a cut in hours of the activity workers and chaplain. The regular activities such as singing and services rely on volunteers and have also been cut.

How likely would you be to recommend Lower Johnshill? Don't know

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Poor

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

All the staff have been very pleasant and helpful. We would highly recommend it. We enjoyed the trips and entertainment. The family were impressed on their visits. Mother and I were made to feel very welcome. The events manager has told me to phone before we next come and she will arrange transport and events for us in advance.

How likely would you be to recommend Lower Johnshill? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Margo Brunton, Home Manager at Lower Johnshill responded to this review on 17 Nov 2016:

Thank you for your positive review. I am delighted that the respite stay was enjoyed and that we look forward to the next visit to the unit.

Food sometimes bland and not enough to do. Need more singing or something. Staff are great.

How likely would you be to recommend Lower Johnshill? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Poor

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Darren Kelly, General Manager at Lower Johnshill responded to this review on 06 Oct 2016:

Thank you for your comments. I assure you I will share your information with staff. We are about to embark on a menu planning programme, which I would be delighted if you would be willing to be part of. I will also ask our Social Care Facilitators to meet with you to come up with an Activities Programme in keeping with your needs and preferences.

I am completely satisfied with the care my aunt is receiving. The staff and the carers are very helpful and very obliging.

How likely would you be to recommend Lower Johnshill? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Darren Kelly, General Manager at Lower Johnshill responded to this review on 04 Oct 2016:

Thank you for your kind words, we will ensure this is shared with our team.

Helpful, approachable staff. Nothing is too much trouble for all staff from carers, nursing staff and management.

How likely would you be to recommend Lower Johnshill? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Darren Kelly, General Manager at Lower Johnshill responded to this review on 04 Oct 2016:

Thank you for your kind words, which I will share with our staff at the Home. We will continue to strive to build upon the service we have, to keep improving on what we do.

I am delighted with the experience my father has had since moving here in Jan 2016. Being surrounded by lush countryside and woodlands provides an added bonus. The care my father has received has exceeded my expectations on all levels. The staff are caring and attentive- always smiling and display discretion and patience which is very important when caring for a dementia sufferer. My father often comments about how good the food is and has a good rapport with the staff. A credit to the care industry.

How likely would you be to recommend Lower Johnshill? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Darren Kelly, General Manager at Lower Johnshill responded to this review on 04 Oct 2016:

Thank you very much for your kind words about our team at Lower Johnshill. I assure you that efforts are always continuing to ensure the service continues to improve. I will share these comments with our staff at the Home.

My aunt lived here for many years but she has sadly passed away now. The only complaint that I would have had is there is not enough activities for the residents.

How likely would you be to recommend Lower Johnshill? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Satisfactory

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Darren Kelly, General Manager at Lower Johnshill responded to this review on 04 Oct 2016:

Many thanks for your review. The Home has increased its focus on activities of late, with improvements in availability of our Social Care Facilitators, improvements in our training programme, improved efforts in dementia focussed activities and ensuring staff are aware of responsibilities, in relation to the social aspect of our care provision.

On the whole, everything runs very smoothly and staff and residents interact well. Wheelchairs are rather antiquated on the whole and cushions not always provided. Social facilitation are excellent and goes"above and beyond" to make residents happy and occupied. House is well maintained and always clean (no smells!).

How likely would you be to recommend Lower Johnshill? Neither Unlikely or Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Satisfactory

Darren Kelly, General Manager at Lower Johnshill responded to this review on 06 Sep 2016:

Thank you very much for your kind words and views on Lower Johnshill.

I will share these with all of our colleagues at the Home.

In relation to your point about our wheelchairs, we are currently undertaking a maintenance and replacement programme which will quickly alleviate the issues raised.

This is a well run, clean and very thoughtful and caring home. My wife is very contented and happy.

How likely would you be to recommend Lower Johnshill? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Darren Kelly, General Manager at Lower Johnshill responded to this review on 29 Jul 2016:

Many thanks for your kind words Mr K, I will share them with the team at the Home.

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