Rosaburn House

Rosaburn Avenue, Lindsayfield, Glasgow G75 9DF
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9.8 28 Reviews
  • Rosaburn House, Glasgow
Rosaburn House is a purpose built care home in East Kilbride which opened in 2006. It is a 66 bed care home with 33 bedrooms on the ground floor which specialise in frail elderly residents and 33 bedrooms on the first floor which specialise in Dementia residents.
The skilled and experienced team provide 24 hour nursing care which is tailored to each individual's unique support needs and wishes.

Rosaburn offers luxurious communal spaces from residents to enjoy including a cinema room, Club Lounge, Private Dining room and hair and beauty salon.

A busy programme of activities and entertainment is available, and residents are welcome to host guests for a complementary afternoon tea or for a private meal to celebrate special occasions.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1695 – £1695
  • Self-Funded Residential Dementia Care: £1695 – £1695
  • Self-Funded Nursing Care: £1695 – £1695
  • Self-Funded Nursing Dementia Care: £1695 – £1695
  • RESPITE Self-Funded Residential Care: £1695 – £1695
  • RESPITE Self-Funded Residential Dementia Care: £1695 – £1695
  • RESPITE Self-Funded Nursing Care: £1695 – £1695
  • RESPITE Self-Funded Nursing Dementia Care: £1695 – £1695

These prices are only a guideline, please contact Rosaburn House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Amanda Wallace (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2006
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Parking

  • Rosaburn House has on-site parking available for visitors. Also disabled access parking.

Rosaburn House Reviews (28)

Total of 28, showing 21-28
9.8

Rosaburn House has a Review Score of 9.8 (9.846) out of 10, based on 28 reviews in the last 2 years. Over all time Rosaburn House has 28 reviews.

Overall Experience

  • 26
  • 2
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Date Published

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Review from L C (Friend of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt moved into Rosaburn's Care Home in Aug 24. The staff have been amazing and helped my aunt settle well and have been looking after her each day really well. She's up and ready to enjoy time in the lounge on days she feels able and that makes such a difference to her spirit and lust 4 life. She
has everything she needs each day and is delighted with the selection of food especially sweeties now she has such a sweet tooth.
Highly recommend this home, lovely caring staff, and a friendly warm environment.

Reply from amanda wallace, Care home manager at Rosaburn House

Thank you so much for taking the time to leave a review for our care home. We strive to welcome people into the home and make their stay as warm and inviting as possible with us. Our staff strive to deliver a high standard of care for our residents and I'm so glad that this has been your experience. I will pass on your kind words to the rest of the team.

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Review from Liz C (Wife of Resident) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband with Alzheimer's spent the last 10 months of his life in the care of Rosaburn House. All the staff were attentive to his personal needs and were very supportive to me and the family chatting to us every time we visited.
If my husband wasn't keen on having his meal, the staff encouraged
him out of his room with a cheese sandwich and a cup of tea! Nothing was too much trouble for the hard-working staff.
The home was luxuriously decorated and welcoming from the moment we entered and we knew we'd made the right decision in choosing Rosaburn House.

Reply from amanda wallace, Care home manager at Rosaburn House

Thank you so much for taking the time to review our care home, we are so glad that your experience with us was positive for yourself and your loved one. We strive to ensure the environment is warm and welcoming for our families. I will certainly pass on your kind words to the overall team.

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Review from Lorraine B (Daughter of Resident) published on 10 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum spent the last year of her life at Rosaburn, she had Alzheimer's. The staff were very supportive and helped with her varying needs very well. At some points, she would not sit to eat so she was fed on the move. My mum was also quite an adept pickpocket and would take keys/pens, the staff used
humour to deal with this. I was kept informed of any developments in her health and care plan. My Mum was always treated with respect and dignity. Over and above that, they chatted to her and she was always laughing and smiling. I would highly recommend Rosaburn to anyone who has a relative with Alzheimer's.

Reply from amanda wallace, Care home manager at Rosaburn House

Thank you so much for taking the time to share your positive feedback on the CareHome and the care Mum received. We are so glad that your mum was happy and settled within the home. I will share your feedback with the team they will be delighted with your kind words.

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Review from Danielle M (Daughter of Resident) published on 4 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in the care home since January 2024. She has settled in very well and the staff have been absolutely fantastic with her. I couldn't have picked a better care home for my mum.

Reply from amanda wallace, Care home manager at Rosaburn House

Thank you so much for your lovely review, we are really happy to hear about your positive experience within our care home. I will pass this on to the rest of the team as they will delighted to hear this positive feedback.

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Review from Anne M (Daughter of Resident) published on 4 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for 2 years and we are really happy with the care she receives. The home is very welcoming and the staff are professional, friendly, and helpful. Any health issues are brought to my attention and dealt with swiftly. There are plenty of activities to take part in and entertainment
on a regular basis. Mum's room is always fresh, clean and tidy, the catering is really good too. I feel that the team looks after Mum like one of their own and I am confident that Mum is being well looked after.

Reply from amanda wallace, Care home manager at Rosaburn House

Thank you very much for taking the time to feedback on your positive experience within Rosaburn House, we are truly happy to hear that you find the home welcoming and friendly. We love to hear that our activities and entertainment are enjoyed by all and that your mum looks forward to these. I will feedback on your kind words to the overall staff team.

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Review from E B (Daughter of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel the team at Rosaburn works in the best interest of Mum.
If I have a concern the team address my concern quickly and effectively.
The personal interaction is perfect for Mum and I believe they manage by exception. Mum now calls Rosaburn home and that is what it is.
Mum has company when she
needs it and care and attention when she needs it.
A great team that works towards making the residents as comfortable as possible.

Reply from amanda wallace, Care home manager at Rosaburn House

We thank you for your lovely review and we will pass it onto the wider team.

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Review from Amanda W (Daughter of Resident) published on 20 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been resident in Rosaburn for over four years and I can honestly say that I have had no concerns at all in all that time. She is well cared for with respect and dignity which is what we all want for our loved ones. She is happy and content and feels safe and has built relationships with all
the staff that work with her. The staff are all fantastic and I'm quickly informed by senior staff if mum is out of sorts and off colour and if the doctor is called etc and any treatment plan implemented. We are kept updated in regards to any issues that may arise which I am grateful for. The senior nursing staff also are great at answering queries etc and giving advice and support if needed. The catering and cleaning staff as well as the care staff show great compassion and understanding of the residents also.

Reply from Amanda Wallace, Care home manager at Rosaburn House

Thank you very much for your lovely review , I will pass this onto the rest of the team.

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Review from Tracy M (Daughter of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all staff very helpful, supportive and kind to both my mum and myself. It took my mum a while to settle into her new home but the ability to take her own belongings and personalise her lovely room, along with the kindness and support from staff has helped her. She has joined in with activities
such as flower arranging, watching movies, food tastings etc. My mum has been frail for many years and had many admissions to hospital over the past few years - I am finding that I'm much more relaxed knowing that she is safe and looked after very well. When she has health problems she is checked over very quickly and treated appropriately. She has been able to get her hair done at the on-site hairdresser, and also be taken out to the very close by restaurant and supermarket cafe by wheelchair. Overall Rosaburn House is in an excellent location, the rooms and communal seating areas are very comfortable and all of the staff are helpful and caring.

Reply from Amanda Wallace, Care Home Manager at Rosaburn House

Thank you for your lovely review; I will ensure this is passed on to the rest of the team at Rosaburn House.

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Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Rosaburn House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.846 for Rosaburn House is calculated as follows: ( (286 Excellents x 5) + (42 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 332 Ratings = 4.846

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rosaburn House is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 25 Sep 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (6)

Amanda

Amanda Wallace

Job Title: Care Home Manager

Joined: 2014

Amanda brings a wealth of managerial experience to her role at Rosaburn House, having spent over 10 years progressing within the company, which provides her with valuable insights and leadership skills essential for her responsibilities.


Amanda’s comprehensive understanding of Northcare’s ethos and operations, coupled with her hands-on approach and extensive experience, positions her as an invaluable leader at Rosaburn House. Her commitment to delivering exceptional care and fostering a positive, supportive environment underscores her dedication to service excellence, ensuring residents and their families experience the highest standards of support and comfort at Rosaburn House.

Amy

Amy Johnston

Job Title: Business Support Administrator

Joined: 2023

Amy has been with Northcare since 2023 and since joining Northcare she has quickly become an important part of the team. Based at reception, Amy is the first point of contact for residents, families, and visitors, ensuring a warm and professional experience from the moment they step into the care home. Amy's strong organisational skills and commitment to fostering a positive environment significantly contribute to the effective management of daily operations within the home, ensuring that everything runs seamlessly.


Amy thoroughly enjoys meeting and greeting those who come into Rosaburn House and is always available to answer any questions you may have.

Jamey

Jamey Black

Job Title: Unit Manager

Joined: 2019

Since joining Northcare in 2019, Jamey has exemplified the spirit of growth and dedication, rising from a care assistant to the esteemed position of Unit Manager in our Arran Suite.
Jamey takes great pride in overseeing his unit, ensuring that every resident receives the support they need to thrive. His proactive approach guarantees that all care requirements are met with compassion and professionalism.
As a valued member of our team at Rosaburn House, Jamey's contributions are deeply appreciated. His dedication not only enhances the lives of our residents but also uplifts the entire team, making Northcare a better place for everyone involved.

Jill

Jill King

Job Title: Unit Manager

Joined: 2016

Jill has demonstrated dedication and professional growth at Northcare Scotland, beginning her career as a care assistant in 2016 and advancing to her current role as Unit Manager at Rosaburns Bute Suite. Jill's extensive knowledge in the care sector and her dedication to prioritising residents' needs exemplify her commitment to delivering person-centered care, ensuring each individual receives respectful, tailored support that enhances their well-being and quality of life which makes Jill a valued member of our team.

Brian

Brian Graham

Job Title: Head Chef

Joined: 2023

Since joining Rosaburn House in 2023, Brian has quickly established himself as a vital member of our team, bringing with him a wealth of experience in the culinary arts. His passion for food and commitment to excellence, shine through in every meal he prepares.
Brian takes immense pride in providing the best nutritional meals for our residents, understanding that good food is essential for their well-being. He goes above and beyond to create memorable dining experiences such as private dining, food tasting events, and chef masterclasses. These events not only enhance the dining experience for our clients and their families but also foster a sense of community and connection within Rosaburn House.

Alex

Alex Berney

Job Title: Head of Hospitality

Joined: 2019

Alex, who has been with Northcare since 2019 and serves as Head of Hospitality at Rosaburn House, brings a wealth of experience and a strong commitment to delivering personalised, memorable experiences. Her industry knowledge, attention to detail, and adeptness at managing diverse needs have consistently ensured high levels of client satisfaction. At Rosaburn House, Alex’s professionalism and dedication significantly enhance the quality of life for residents and their families, exemplifying her unwavering focus on outstanding service.

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