Care Homes Owned by Northcare Scotland Ltd

Thank you for your kind and thoughtful review. We're truly honoured that you chose Rosaburn House for your wife's care, and we are pleased to hear that she has settled in well. It means a lot to know our team's support and the home's environment have brought comfort to both your wife and your family. Providing personalised, compassionate care is at the heart of what we do, and your feedback is incredibly meaningful to us.

Thank you so much for your great review. We are so pleased your Dad has settled in so well with us at Clarkston House. I will pass your review onto the rest of the team.

Thank you so much for your kind words. We're delighted to hear that your mum feels at home at Rosaburn and has built her own community of friends. We're so glad you've enjoyed the birthday celebrations in the past, and we're looking forward to welcoming you again soon to mark her special day. It's always a pleasure to help create those meaningful moments for our residents and their families.

Thank you for your kind words and for taking the time to share your experience. We're so pleased to hear that your mum has settled in well and that you felt supported during her transition to Rosaburn. It's great to know you're happy with the cleanliness, communication, and the services available. Your feedback means a lot to the whole team and will be shared with them.

Hi, thanks for the lovely review, we are very glad that the move has been so positive, we will ensure this feedback is updated to the full care team

Thank you so much for taking the time to share your thoughtful feedback about your mum's recent stay with us at Balmoral. We're so pleased to hear that she enjoyed her time here, and it's especially heartening to know she described us as "a very good care home." That means a great deal to the whole team.We're delighted that the medical care, overnight support, and overall friendliness of our staff provided reassurance to you and your family - these are exactly the areas we prioritise to ensure residents and their loved ones feel safe and supported. We're also thrilled to hear she enjoyed the food and the brasserie atmosphere - our catering team will be so pleased to hear this!Thank you again for your kind words and helpful observations. We are always aiming to improve our service and we hope to welcome your mum back in the future.

Hi, thanks for the lovely feedback. I am very glad that it has been a positive move after the period of time in hospital. I will be sure to pass this feedback to the whole team involved in providing your Mums care

Hi, thanks for this lovely feedback. I am glad it was a really possible experience, we will take on the suggestions that you have made.

Thank you for your feedback. I am glad that the team at Balmoral have been able to support you with everything you need during this period of transition. I will share your kind words.

Thank you so much for your wonderful review and we are delighted that it has been a very positive experience at Northcare Residences, Stirling. Our team works hard to build strong relationships with clients and their families to ensure we create a caring, welcoming and enjoyable environment. Your kind words about our staff mean a lot to us and we will share this with them all. Thank you for sharing your experience, and we are delighted your dad is settled and comfortable.

Thank you so much for your thoughtful feedback. We're delighted to hear how happy you are with the care your dad receives, and it's wonderful that you enjoy visiting and experiencing the welcoming atmosphere here. We're glad you've had the chance to enjoy the Brasserie too - the cakes are a definite favourite!

Thank you for your kind words. We're truly delighted to hear that your mum is well cared for. It means a great deal to our team to know that the care, communication, and environment we provide are making a positive difference. Our care and catering staff work closely together to ensure every resident feels at home, and your feedback is a lovely reflection of their efforts. We'll be sure to share your comments with the team, as they will really appreciate this.