Care Homes Owned by Northcare Scotland Ltd

Hi, thanks for the lovely feedback. I am very glad that it has been a positive move after the period of time in hospital. I will be sure to pass this feedback to the whole team involved in providing your Mums care

Hi, thanks for this lovely feedback. I am glad it was a really possible experience, we will take on the suggestions that you have made.

Thank you for your feedback. I am glad that the team at Balmoral have been able to support you with everything you need during this period of transition. I will share your kind words.

Thank you so much for your wonderful review and we are delighted that it has been a very positive experience at Northcare Residences, Stirling. Our team works hard to build strong relationships with clients and their families to ensure we create a caring, welcoming and enjoyable environment. Your kind words about our staff mean a lot to us and we will share this with them all. Thank you for sharing your experience, and we are delighted your dad is settled and comfortable.

Thank you so much for your thoughtful feedback. We're delighted to hear how happy you are with the care your dad receives, and it's wonderful that you enjoy visiting and experiencing the welcoming atmosphere here. We're glad you've had the chance to enjoy the Brasserie too - the cakes are a definite favourite!

Thank you for your kind words. We're truly delighted to hear that your mum is well cared for. It means a great deal to our team to know that the care, communication, and environment we provide are making a positive difference. Our care and catering staff work closely together to ensure every resident feels at home, and your feedback is a lovely reflection of their efforts. We'll be sure to share your comments with the team, as they will really appreciate this.

Thank you for this lovely review. I am so pleased to hear that you are happy with the care and that your mum has settled in well and is enjoying her time with us and all of the wonderful activities at the Balmoral. This means a lot to us. I will share this with the full staff team.

Hi, thanks for taking the time to write this lovely review. We are really glad the placement for your husband is going well. We will make sure to pass this feedback to the full care team involved in his care.

Thank you for sharing your thoughtful feedback. We're truly pleased to hear that your experience with Clarkston House was so positive during your recent visit from Australia. It was a privilege to support your uncle through his transition, and we're glad we could assist you in navigating the UK care system with clarity and reassurance. Your kind words about our staff-their warmth, professionalism, and sense of humour-mean a great deal to us. We also appreciate your comments regarding our facilities, transparent communication, and the home's strong reputation within the local community. We're delighted to see your uncle settling in so well and enjoying the company of other residents His seamless transition was undoubtedly supported by your presence and thoughtful efforts. The personal artefacts you brought from his home have made his space feel more familiar and comforting, playing an important role in helping him feel truly at home. Thank you once again for your trust in our care.

Hi, thank you for submitting this review. We are very glad the placement has been such a success. We will feed this back to everyone involved in providing support for your Husband.

Thank you so much for your kind and thoughtful words. We're truly touched by your review and delighted to hear how well your dad has settled into Northcare Residences, Stirling . It was a big decision to move homes and we feel privileged to have been part of that journey. Our team takes great pride in creating a welcoming, supportive environment, so it's wonderful to know that this has made a real difference during such an important transition.Your kind words about our staff mean a great deal to us. We'll be sure to pass your feedback on to the entire team-they'll be thrilled to know their care and efforts have been appreciated.Thank you again for taking the time to share your experience.

Thank you so much for your kind words. It's wonderful to hear how well both your relatives are being cared for, despite their different needs. I'm thrilled you enjoy our friendly atmosphere, varied activities, and the companionship offered here.We truly appreciate your recommendation and will pass this lovely feedback on to the whole team-it means a lot to us.

Thank you so much for sharing your thoughtful experience. We're delighted to hear how happily your mum has settled into Rosaburn after over two years, we take great pride in providing a warm, respectful, and familiar environment for each of our residents. It means so much to our entire team to know that we've supported your mum's dignity and personality with care and love. Excellent communication is one of our hallmarks, so hearing that our proactive updates and regular six-monthly reviews have given you confidence is especially rewarding. I'll be sure to pass on your kind words to the rest of the team, as your feedback truly reminds us why we do what we do.

Thank you for the feedback during the respite stay. Any feedback is always constructive and helps to improve the service, we have reviewed levels of assistance and will work to support clients requiring higher levels of assistance as promptly as possible. We are delighted that you have provisionally enquired regarding a further respite stay