Care Homes Owned by Northcare Scotland Ltd

It id the first time I have accessed this type of support for my dad and I would have absolutely no hesitation in returning to Winton in the future. My dad thoroughly enjoyed his stay!!

My Aunt was in Clarkston House for 16 months. When she arrived, the staff all called in to see her and introduced themselves. They were all like family and they couldn't have done enough for her. She didn't take part in many of the activities but there were plenty to choose from. She enjoyed getting her hair and nails done! The food was lovely and she enjoyed the cakes with her afternoon tea. If we arrived at the right time, we got one too! The staff at Clarkston House not only supported my aunt, but supported us, her family too. We got a warm welcome at reception and also from the nurses and carers upstairs. As my aunt got more frail the staff were so caring and attentive . I would have no hesitation in recommending Clarkston House to anyone thinking of putting a loved one into care.

A massive huge thanks to all staff at Lindsayfield, your dedication and hardwork is very much appreciated.

If this is the sustainable standard, I won't be looking anywhere else.

Again the staff in these areas are excellent.

I cannot praise highly enough the attention my mum & dad are receiving from the wonderful staff at the Winton Suites. Adjusting to new routines, environment & faces is huge for both mum & dad & our family but from the management to housekeeping the Winton Team have been truly fantastic with the attention to detail & the level of care. We are extremely impressed with the facilities & the food delicious. Each & every member of staff have made my mum & dad feel at home & have made all the family welcome & embedded in life at the Winton. A huge big thanks to each & everyone of the amazing staff.

My mum moved into Northcare Residences, Stirling at the start of 2026. The staff have given my mum wonderful care and support from the moment she moved in. The home is clean, welcoming and has a lovely atmosphere. Communication is excellent and I feel reassured knowing my mum is in such safe capable hands. I would highly recommend this care home to anyone looking for exceptional care for a loved one. Thank you to all the amazing staff for everything you do.

My mum and dad were spiralling, getting dad out of bed was a struggle, getting him into the shower even more difficult. And mum was just becoming more and more withdrawn

Stewart

My mum is thriving and its thanks to her being here,

My Mum enjoys the food which is home made on the premises and has put on weight since she arrived, which was much needed.

The facilities are outstanding but are equally matched by the care, compassion, respect and genuine interest shown by the experts taking care of residents. While our experience is only over a short period the expectations set when initially reviewing this home as a potential for my parents has been evidenced from day 1. Being well settled works two ways not only in surroundings they were able to make their own but in the people interactions while doing so. Regular contact is maintained with family to ensure accurate and timely information is available. Nothing is too much trouble and we are as a family feeling our parents are safe and well looked after at all times. Long may this continue.

The staff were very friendly and attentive and strived to cater for individual needs. The interior decor of the home is beautiful, and the ambience is bright and positive. The food was very good, and food preferences were catered for. A positive experience all round.

Our experience with Northcare has been excellent, the staff keep us continually updated and we feel very reassured knowing my mother in law is being so well cared for in such lovely surroundings.

Excellent respite care provided to my aunt by the staff at Winton Suites. Full nursing assessment on admission and nurses took control of my aunt's medication. Nursing staff always happy to provide us with an update on my aunt's progress. Impressed with the professional care provided to my aunt, delivered with warmth and patience during her 4 week stay. Facilities are second to none, more like a hotel. Feedback from my aunt was that the TV in her room had a fabulous picture but the remote control was a challenge. My aunt found the bed to be very comfortable and improved the quality of her sleep. Food was beautifully presented but portions were a bit too generous. Coffees and teas during the day (with freshly baked treats) were much appreciated! The Care Home Manager was very approachable and particulary helpful with the admission process, which had to be arranged at short notice.

The facilities are excellent and all of the staff are committed and caring. They know their clients individually and are sensitive to their needs and those of the families. There is a variety of stimulating activities each month that clients are encouraged to attend as their needs allow. All in all a first class care home.

Overall I found Northcare Suites to be faultless from start to finish. This gives me great comfort, knowing that as my mother's care needs increase, she may eventually move in full-time to this facility, where I know she will be safe, happy and well cared for. To any of the staff who read this - thank you!

My mum made the decision to move into a care home, but one that isn't 'like a care home'. We thought we had our work cut out, until we walked into the reception area at Northcare Residences. Immediately met by lovely bright, fresh surroundings and a warm welcome from Angela at the Front Desk. On returning with mum, she asked how soon she could move in! A very good sign! Sadly mums dementia moved on before a room could be offered to her, however from the first day all the staff greeted her by her first name as if they had already known her, put on an Afternoon Tea to welcome her, and truly made her feel welcome. It does take time for the residents to settle in (especially with dementia causing them confusion) and also for the family members to 'let go' of their duty of care. The staff have shown from the start so much care and understanding, that they are not just there for the resident, but also for the family. Mum has more visitors now than she did at home! Thank you to ALL staff!

I can't thank Clarkston House enough for the wonderful care they have given my brother over the past six months. The management and staff have all been so kind and friendly to us all.

We are very impressed with the care home. The building, decor and facilities are beautiful and maintained to a very high standard. The restaurant, cinema and hairdresser all help create a warm and welcoming environment, and the private dining room is especially lovely for family visits and celebrations. Sam in hospitality goes above and beyond making everyone feel special.

The staff are attentive and genuinely try to make residents feel at home, there is a warm atmosphere throughout. Daily activities are varied, some could offer more engagement. Caroline, Erin and Ellie have supported mum building her confidence and trust.

We receive excellent service from the General Manager (Jordan), front of house (Darren), who are always approachable, professional and supportive.

The only area where we feel improvement could be made is the standard of the everyday resident meals, which could better match the otherwise very high standards of the home.

Overall, a first class cate home.

The staff are kind, patient, and attentive, and they always make time to keep me informed. Most importantly, I feel confident that my mother is in safe hands, which gives me real peace of mind. The home has a warm and welcoming atmosphere, and I am grateful for the compassion and professionalism shown every day.