Northcare Suites Care Home

So glad to have our dad living there.

We looked at several homes this stood out from the rest the welcome we received was professional and careing all our questions answered in a timely manner we felt supported at all times. All the staff including reception, housekeeping, carers ,Nurses and hospitality staff are all attentive at all times it seems to be a well run home.

A very good service, with professional and caring staff. Only comment is to have a more regular schedule for the hairdresser and nails/toenails. This was noted at the review.

We thought it looked pricier than other homes, but having visited many it's genuinely worth it. I can't recommend it highly enough.

My elderly mother decided to move into North Care on a permanent basis after experiencing 3 weeks respite care. She had been so impressed by the care she had been given that she knew this was where she would like to live. The staff are all very kind and attentive to her needs. Also the staff keep me informed if there are any changes to medication or health issues. The Home is very luxurious and is more like a 5 star hotel. The cinema, brasserie and hairdressing salon on the top floor are a great facility for the residents. Mum enjoys many of the activities on offer which helps to keep her stimulated. Mum's room has spectacular views of the castle and the hills which for her is just like home from home. I am delighted that Mum made the decision to move into North Care.

If this is the sustainable standard, I won't be looking anywhere else.

Overall I found Northcare Suites to be faultless from start to finish. This gives me great comfort, knowing that as my mother's care needs increase, she may eventually move in full-time to this facility, where I know she will be safe, happy and well cared for. To any of the staff who read this - thank you!

Transferring my 86-year-old Mum from another care home was a real risk I would never have considered, were it not for her strong desire to return to Edinburgh and how exceptional Northcare Suites appeared. Within just over a week, it has absolutely exceeded every expectation.

The facilities are luxurious yet wonderfully homely, but what truly sets Northcare Suites apart is the people. Without exception, every member of staff we encountered was kind, polite, friendly and genuinely caring. From the front of house team to the those who bring morning and afternoon tea with a cheerful smile, it has been a model of quality and efficiency.

If considering Northcare Suites from a distance, as I was from the other side of the world, the reality lives up to the promise. The improvement in Mum's happiness and wellbeing speaks for itself, and I feel completely confident leaving her in their care.

There is so much to recommend about Northcare Suites Care Home. The most important point is that the staff are very caring and friendly- not just to my Mother but also to all her visitors! An excellent GP practice covers Northcare Suites for medical needs. The facilities are extensive because there is a cinema, a hairdresser, a private dining room (to celebrate birthdays) and a brasserie, to which you can take your relative for the best shortbread in Edinburgh (and other cakes). There are plenty of activities for the Residents, such as visiting singers, chair based exercises and even trips out. The view from the Brasserie to Edinburgh castle and the Pentlands is superb! The staff go the extra mile for special days, such as Mothers' Day and the Summer Barbecue. Sara B.

Overall my parents experience was very good with one or two very minor things which could be improved (they didn't score it 5 but thought it closer to around 4.8 out of 5).

My parents found it difficult to control the temperature in their rooms, as the control was in a poorly lit part of the room and was difficult for them to move and control.

No waste paper bin in the room (other than in the bathroom).

The potential of the garden area was not exploited to make it more stimulating and seemed underused by the residents.

Most days the food was very good but on the odd occasion it didn't quite meet expectations.

No books available, which would have been a nice addition.

As stated, the above were the very minor issues and overall they enjoyed their stay and would recommend the care home to anyone.

We as a family are delighted with the care, the surroundings and the welcome we get when visiting. Thank you to all involved

I would recommend this for anyone. I hope this level of care and this amazing environment will be available for me when it's time.

A wonderfully caring environment for a respite break from surgery for my mum who fell and broke her hip at the age of 86. Staff were friendly, professional and approachable at all times. Menu choices were great. All the staff were pleasant, polite, professional and approachable. My mum was very apprehensive beforehand but she was well cared for and made to feel welcome. The addition of a very well appointed brasserie serving teas/coffees/home made cakes for visitors along with a hairdressing facility and cinema, allow me to say that I would not hesitate to recommend this care home to anyone. looking for both respite care or a long term care option for their relatives.

All the staff were so pleasant, polite, professional and friendly. I was very apprehensive beforehand but my husband was so well cared for. I would not hesitate to recommend this care home to anyone.

A wonderfully caring environment for a respite break post surgery. Staff friendly and approachable at all times. Menu choices superb.

As a nurse of more than 25 years I cannot express my appreciation enough. My grandma was so proud I went into to nursing a this team demonstrate the very best of the profession.

The service has been outstanding in the support of our father and wider family, since my father became a resident at the end of November 2025.

Absolutely every staff member has been caring, professional, kind and hard working in every interaction with our whole family.

Cannot recommend the service enough.

My Mum needed some respite care following hospitalisation. From first contact all the staff were excellent. Mum stayed 3 weeks and got just the care and attention we hoped for. The room and facilities are all first class but it is the staff which is the differentiator. Debbie and Kirsty were very helpful and supportive and they obviously recruit and manage the staff very well. The atmosphere seems very genuine and caring. All the staff I met seemed compassionate and had time to look after Mum. Very impressive. Well done everybody and thank you

My experience has been - having piece of mind knowing that my husband is being so well cared for by the wonderful caring staff at Northcare Suites.

Overall a very good facility.