Northcare Scotland Ltd in Renfrewshire | 2 Care Homes

Review of
Northcare Residences, Glasgow
from Lisa H (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

I cannot fault the care that my Dad has received at Drumby. He moved in after having to be hospitalised with the flu and was uable to return to his home. His illness had taken a severe toll on his health and he was a shell of his former self, but with the help and care from EVERYONE at Drumby he is

now thriving. The building itself is a beautiful environment to live in, but it's the people who have made the difference. The management and staff have gone above and beyond to ensure Dad has settled in and have accomodated his specific needs to make his stay the best experience it can be. I can now go back to being his daughter, spending quality time with him in the knowledge that he is safe and happy.

Reply from Craig Moody, Head of Client Relations at Northcare Residences, GlasgowThank you so much for taking the time to share this - it truly means a great deal to our whole team.
We're so pleased to hear how well your Dad is doing and that he is now thriving after such a difficult period. Knowing that our care and support have helped him regain his health and wellbeing is exactly why our team does what they do every day. We are in no doubt that your Dad has settled well.
Your kind words about our staff and management will be shared with the team - they will be incredibly proud to know the difference they've made for your Dad and for you as a family. Being able to return to simply being his daughter and enjoying quality time together is so important, and we're honoured to be able to support you both in that.
Thank you again for your trust and for such thoughtful feedback.
Warmest regards,
Craig Moody
Client Relations

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Review of
Northcare Residences, Glasgow
from Virginia H (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

Where to begin describing the care, standards and environment that Northcare have provided for Mum and Dad - and for me. We had a truly horrific experience with their previous care home leaving us stranded and without care. Northcare stepped in and went above and beyond to help us rehome and settle

them. Many care homes will tell you they accommodate dementia patients without proper training which is not the environment that dementia sufferers should be in. The extra training in dementia support that Northcare have had is so apparent in how considerate, intuitive, understanding and kind the staff are. Very simple things like understanding how to create a really special environment for residents and family has such a positive affect for dementia patients that can last for days. In these moments I get the best of Mum and Dad and we all come away feeling loved and light. My Dad said the other day that he understood that the staff at Northcare were his other family. Mine too. Thank you

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, GlasgowHi, thanks for the lovely review. We are delighted the move has been so successful and your Mum and Dad have been getting on so well in this setting. We will make sure to pass this feedback to the full care team.

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Review of
Northcare Residences, Glasgow
from Louise G (Niece of Resident) published on 17 December 2025 Submitted via Website • Report

Overall Experience

Having had an excellent previous experience with Northcare we were delighted that there was availability for our Aunt (after a lengthy hospital stay) in Northcare Residences.
From the outset our welcome was warm, friendly, professional and informative. Staff have been excellent with any questions or

queries.
After only a month our Aunt has settled in extremely well and I believe this is in no small part to the level of care and support that has been tailored to meet her individual needs. The surroundings and facilities are first class. It's reassuring and comforting to know that as a family our Aunt is in such good hands.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, GlasgowThanks you for the lovely review, we are very glad to hear that the move has been so positive.

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Review of
Northcare Residences, Glasgow
from J R (Son of Resident) published on 17 December 2025 Submitted via Website • Report

Overall Experience

I have nothing negative to say about this care home. My mother has been with them a number of weeks now and they have consistently excelled in their approach and attention to detail. The setup staff and management all seem to be working as a team to ensure the very best care for their residents.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, GlasgowHi, thanks for the nice feedback. We always ensure these are shared with the wider care team.

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Review of
Clarkston House
from S H (Niece of Resident) published on 7 October 2025 Submitted via Website • Report

Overall Experience

I was at Clarkston House last Sunday and needed a form completed regarding Council Tax. When I was leaving I met Robyn, who was on her day off. I told her what I needed and said I would send my husband back up on the Monday. Robyn insisted on taking it there and then and I got my response on the Monday.
My

Aunt has been with you for just over a year and Robyn has always been very friendly and helpful, nothing seems to be a bother for her.

Reply from Craig Moody, Head of Client Relations at Clarkston HouseThank you so much for taking the time to share your lovely feedback. We're delighted to hear about your positive experience and that Robyn was able to assist you - even on her day off! She truly embodies the caring and dedicated spirit of Northcare. We'll be sure to pass on your kind words, which we know will mean a lot to her.
It's wonderful to know your Aunt has been with us for over a year, and we're so pleased that our team continues to make a positive difference for you and your family.
Very best wishes,
Craig Moody
Head of Client Relations

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Review of
Clarkston House
from Chris W (Son of Resident) published on 30 September 2025 Submitted via Website • Report

Overall Experience

My father has recently moved from his own home to Clarkston House and the transition has been very smooth. I had worried that he may not settle, but I have been delighted with how quickly he feels at home. The staff are great and, while it's still early days, I foresee no problems. I have been very

impressed with everything I have seen so far.

Reply from Robyn Cooper, Administrator at Clarkston HouseThank you so much for your great review. We are so pleased your Dad has settled in so well with us at Clarkston House. I will pass your review onto the rest of the team.

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Review of
Northcare Residences, Glasgow
from Julie T (Daughter of Resident) published on 19 September 2025 Submitted via Website • Report

Overall Experience

We were very fortunate to find a place at Northcare Residences, Glasgow Drumby court for our mother.
The environment is superb and spotless. Staff are friendly, professional and approachable. Always on hand.
Our mum does not have enough mobility to make full use of services and activities, but she

is exceptionally well cared for and her whole family, pets included, are always welcomed by staff and management alike.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, GlasgowHi, thanks for the lovely review, we are very glad that the move has been so positive, we will ensure this feedback is updated to the full care team

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Review of
Northcare Residences, Glasgow
from Graham W (Respite Resident) published on 18 September 2025 Submitted via Website • Report

Overall Experience

We have some experience of Care Homes in England and found the standard of care and services provided at Northcare Clarkston have been exceptional, as elaborated below, and exceeded those previously encountered:
Introductions to the home were friendly, thorough, immediate and informative. Our experience

proved that all
information given was accurate.
Management and staff demonstrated flexibility without compromising the effective operation of their services.
Information on conditions, programmes and activities was clear.
Staff worked showing patience and empathy.
Standard of catering was exemplary.
High standard of cleanliness throughout.
Security efficient, without being oppressive.
Residents' privacy was ensured and respected.
Bright attractive building with variety of facilities (cinema, bistro, outside seating, etc.) tastefully fitted out to provide a "homely" ambiance (background music, pictures, ornaments, etc)
Wide variety of imaginative activities to interest residents

Reply from Darren McGrory, Business Support Manager at Northcare Residences, GlasgowThank you so much for your kind and thoughtful feedback. We're absolutely delighted to hear that your experience at Northcare Residences has been such a positive one. The team take great pride in creating a homely, welcoming environment where residents and families feel truly supported, so your comments mean a great deal to everyone here at the home.

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Review of
Northcare Residences, Glasgow
from Karen M (Daughter of Resident) published on 10 September 2025 Submitted via Website • Report

Overall Experience

My Mum moved into Northcare Residencies followong a stay in hospital. I'm sure, like many others, she was reluctant to embrace her new home. However, all staff, without exception, have made her feel very welcome and encouraged her to participate in the many activities on offer. She is treated with

compassion, understanding and respect at all times and has settled in well. She has a lovely relationship with many of the staff who all go above and beyond to bring a smile. The standard of the care home itself is exceptional and as a family we are delighted with the progress my Mum has made since moving here.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, GlasgowHi, thanks for the lovely feedback. I am very glad that it has been a positive move after the period of time in hospital. I will be sure to pass this feedback to the whole team involved in providing your Mums care

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Review of
Northcare Residences, Glasgow
from A M (Wife of Resident) published on 10 September 2025 Submitted via Website • Report

Overall Experience

This was the best experience ever for my husband who was very well looked after. When he came home he was more attentive with things that were going on and just seemed more interested which is great. I'm sure this was all to do with the attention and mixing with others all thanks to Northcare. As for

me as my husbands carer I had a very good break. Can I make a suggestion as it was best I didn't visit it would be good to get some feed back from the care home as it is impossible to get any information from the person with dementia.I would have liked to hear how he past some of his time and if he joined in with others. To finish I am very happy I made the good decision to have the respite and especially to an excellent care home like Northcare and would certainly want to do it again.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, GlasgowHi, thanks for this lovely feedback. I am glad it was a really possible experience, we will take on the suggestions that you have made.

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Review of
Northcare Residences, Glasgow
from Gordon M (Son of Resident) published on 4 August 2025 Submitted via Website • Report

Overall Experience

I am extremely impressed with the care that my parent receives. All staff display excellent, people centred skills and values. The way they all interact with my dad is absolutely excellent. I am delighted that he is in this care home.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, GlasgowHi, thanks for the review. I am glad to hear the move has been a success. There has been such a positive change following the extended time staying in hospital.

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Review of
Northcare Residences, Glasgow
from Elizabeth S (Wife of Resident) published on 28 July 2025 Submitted via Website • Report

Overall Experience

I have been very happy with the care my husband has been shown since he went into care. I feel all the staff know him well, exactly how he like his breakfast and all his little foibles. He is very pleased with the food and I am pleased with the cleanliness. He has been encouraged to take part in the

activities.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, GlasgowHi, thanks for taking the time to write this lovely review. We are really glad the placement for your husband is going well. We will make sure to pass this feedback to the full care team involved in his care.

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Review of
Clarkston House
from P J (Nephew of Resident) published on 25 July 2025 Submitted via Website • Report

Overall Experience

I live in Australia and recently travelled to the UK to support my Uncle as he transitioned from his own home into Clarkston House.
I am very impressed with Clarkston House and the care they provide my Uncle.
Front of House Manager and Home Manager have been wonderful in supporting my Uncle and assisting

me in navigating the complexities of the UK Care Home system.
The facilities are well appointed and clean.
Security is good.
Staff are well mannered, kind, and have a sense of humour. It's nice to see my Uncle having a good laugh with the lovey people supporting him.
The service contracts are well written and easy to understand.
Invoices are prompt and no hidden costs.
In my brief stay in the UK I spoke with the friendly locals and they had positive feedback about Clarkston House, this was comforting to know it has a good reputation in the community.
I wasn't there to see any Activities but the Newsletter provided an overview of the activities available to my Uncle.

Reply from Joel Maronda, Home Manager at Clarkston HouseThank you for sharing your thoughtful feedback. We're truly pleased to hear that your experience with Clarkston House was so positive during your recent visit from Australia. It was a privilege to support your uncle through his transition, and we're glad we could assist you in navigating the UK care system with clarity and reassurance. Your kind words about our staff-their warmth, professionalism, and sense of humour-mean a great deal to us. We also appreciate your comments regarding our facilities, transparent communication, and the home's strong reputation within the local community. We're delighted to see your uncle settling in so well and enjoying the company of other residents His seamless transition was undoubtedly supported by your presence and thoughtful efforts. The personal artefacts you brought from his home have made his space feel more familiar and comforting, playing an important role in helping him feel truly at home. Thank you once again for your trust in our care.

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Review of
Northcare Residences, Glasgow
from S M (Wife of Resident) published on 23 July 2025 Submitted via Website • Report

Overall Experience

Northcare has been exceptional and in their care of my husband, the staff have been extremely caring and nothing has been too much trouble. He arrived at the home in an unsettled way and within a few weeks has become a much calmer and happier person. The home has been extremely welcoming to him and

the family.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, GlasgowHi, thank you for submitting this review. We are very glad the placement has been such a success. We will feed this back to everyone involved in providing support for your Husband.

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Review of
Northcare Residences, Glasgow
from S T (Respite Resident) published on 7 July 2025 Submitted via Website • Report

Overall Experience

Overall I was very impressed with the care givers but it was frustrating to have to wait each time one needed the bathroom for an extra staff member to come, although I do understand the principle of working in twos. The home itself is immaculately kept, food was fine and overall a pleasant stay for

respite.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, GlasgowThank you for the feedback during the respite stay. Any feedback is always constructive and helps to improve the service, we have reviewed levels of assistance and will work to support clients requiring higher levels of assistance as promptly as possible. We are delighted that you have provisionally enquired regarding a further respite stay

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Review of
Northcare Residences, Glasgow
from John R (Friend of Resident) published on 20 June 2025 Submitted via Website • Report

Overall Experience

My friend of many years has recently moved into Northcare Residences after a period of time in hospital which he found very difficult, the move has been great. Everyone goes above and beyond to do all they can, the environment is lovely and feels very welcoming and homely.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, GlasgowHi, thanks very much for the really nice review. We will ensure the feedback is passed on to all involved in providing the support at the care home. We are all very glad it has been such a positive move.

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Review of
Clarkston House
from J F (Daughter of Resident) published on 16 June 2025 Submitted via Website • Report

Overall Experience

The support and care for my Dad has been excellent. The full staff team are amazing and have been so welcoming to Dad, helping him settle in well, and also a great help to our family as we all adjust. He loves the decor and especially the food, and has enjoyed some of the activities so far.

Reply from Robyn Cooper, Administrator at Clarkston HouseThank you so much for your kind words. We're delighted to hear that your Dad is settling in well and enjoying the decor, the food, and the activities. It means a great deal to our team to know that both he and your family feel supported and welcomed. Providing a caring and comfortable environment is at the heart of everything we do, and your feedback is truly appreciated.

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Review of
Clarkston House
from M C (Friend of Resident) published on 20 May 2025 Submitted via Postal Card • Report

Overall Experience

On a recent visit was amazed to see that an already well decorated Care Home and Rooms had been updated, absolutely lovely but also very homely. Staff continue to be welcoming to visitors, informative and attentive and patient with residents. Happy to see our friend/resident is content and obviously

well cared for. Very reassuring.

Reply from Robyn Cooper, Administrator at Clarkston HouseThank you so much for your review, we are glad to hear you are happy with our recent room refurbs, we take great pride in the appearance of Clarkston House. Thrilled to hear you had such a welcoming visit and we look forward to welcoming you back very soon.

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Review of
Clarkston House
from Karyn D (Next of Kin) published on 20 May 2025 Submitted via Postal Card • Report

Overall Experience

We have been familiar with Clarkston House Care Home since March 2024 and from the very beginning when we were completely delighted with initial contact with staff at reception desk - gave us all the info, so friendly, helpful and supportive (and has continued their fabulous service ever since - 100%

brilliant!) - we knew this was the right place. Staff go above and beyond to help and are so caring and attentive.
I have complete trust in them all to look after and nurture and for those needing care and attention it is the best place to be.

Reply from Robyn Cooper, Administrator at Clarkston HouseThank you so much for such a wonderful review, we are extremely happy you have had such a fantastic experience within Clarkston House from day one. I will pass on your kind words to the full team who will be thrilled to read this.

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Review of
Northcare Residences, Glasgow
from Lynne M (Daughter of Resident) published on 15 May 2025 Submitted via Website • Report

Overall Experience

My mum moved to Northcare following a lengthy stay at hospital. Since being a resident here her medical condition has greatly improved and staff treat her with dignity, kindness and respect. My mum has built up strong relationships with several of the care team and their knowledge of my mum's likes/dislikes

greatly helps them in settling my mum during periods of restlessness. All the staff throughout the home are friendly and compassionate and allow myself and my sister to have peace of mind that she is being well cared for.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, GlasgowHi, thanks for taking the time to write this review. This feedback is really appreciated, we are so glad the experience has been positive.

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Care Homes Owned by Northcare Scotland Ltd in Renfrewshire

Northcare Scotland Ltd Locations in Renfrewshire (2)

Northcare Scotland Ltd Reviews in Renfrewshire (49)

Northcare Residences, Glasgow

Northcare Residences, Glasgow

Northcare Residences, Glasgow

Northcare Residences, Glasgow

Clarkston House

Clarkston House

Northcare Residences, Glasgow

Northcare Residences, Glasgow

Northcare Residences, Glasgow

Northcare Residences, Glasgow

Northcare Residences, Glasgow

Northcare Residences, Glasgow

Clarkston House

Northcare Residences, Glasgow

Northcare Residences, Glasgow

Northcare Residences, Glasgow

Clarkston House

Clarkston House

Clarkston House

Northcare Residences, Glasgow

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