Northcare Scotland Ltd in Renfrewshire | 2 Care Homes

Review of
Northcare Residences, Glasgow
from Gordon M (Son of Resident) published on 4 August 2025

Submitted via Website • Report

Overall Experience

I am extremely impressed with the care that my parent receives. All staff display excellent, people centred skills and values. The way they all interact with my dad is absolutely excellent. I am delighted that he is in this care home.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, Glasgow

Hi, thanks for the review. I am glad to hear the move has been a success. There has been such a positive change following the extended time staying in hospital.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Northcare Residences, Glasgow
from Elizabeth S (Wife of Resident) published on 28 July 2025

Submitted via Website • Report

Overall Experience

I have been very happy with the care my husband has been shown since he went into care. I feel all the staff know him well, exactly how he like his breakfast and all his little foibles. He is very pleased with the food and I am pleased with the cleanliness. He has been encouraged to take part in the

activities.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, Glasgow

Hi, thanks for taking the time to write this lovely review. We are really glad the placement for your husband is going well. We will make sure to pass this feedback to the full care team involved in his care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Clarkston House
from P J (Nephew of Resident) published on 25 July 2025

Submitted via Website • Report

Overall Experience

I live in Australia and recently travelled to the UK to support my Uncle as he transitioned from his own home into Clarkston House.
I am very impressed with Clarkston House and the care they provide my Uncle.
Front of House Manager and Home Manager have been wonderful in supporting my Uncle and assisting

me in navigating the complexities of the UK Care Home system.
The facilities are well appointed and clean.
Security is good.
Staff are well mannered, kind, and have a sense of humour. It's nice to see my Uncle having a good laugh with the lovey people supporting him.
The service contracts are well written and easy to understand.
Invoices are prompt and no hidden costs.
In my brief stay in the UK I spoke with the friendly locals and they had positive feedback about Clarkston House, this was comforting to know it has a good reputation in the community.
I wasn't there to see any Activities but the Newsletter provided an overview of the activities available to my Uncle.

Reply from Joel Maronda, Home Manager at Clarkston House

Thank you for sharing your thoughtful feedback. We're truly pleased to hear that your experience with Clarkston House was so positive during your recent visit from Australia. It was a privilege to support your uncle through his transition, and we're glad we could assist you in navigating the UK care system with clarity and reassurance. Your kind words about our staff-their warmth, professionalism, and sense of humour-mean a great deal to us. We also appreciate your comments regarding our facilities, transparent communication, and the home's strong reputation within the local community. We're delighted to see your uncle settling in so well and enjoying the company of other residents His seamless transition was undoubtedly supported by your presence and thoughtful efforts. The personal artefacts you brought from his home have made his space feel more familiar and comforting, playing an important role in helping him feel truly at home. Thank you once again for your trust in our care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Northcare Residences, Glasgow
from S M (Wife of Resident) published on 23 July 2025

Submitted via Website • Report

Overall Experience

Northcare has been exceptional and in their care of my husband, the staff have been extremely caring and nothing has been too much trouble. He arrived at the home in an unsettled way and within a few weeks has become a much calmer and happier person. The home has been extremely welcoming to him and

the family.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, Glasgow

Hi, thank you for submitting this review. We are very glad the placement has been such a success. We will feed this back to everyone involved in providing support for your Husband.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Northcare Residences, Glasgow
from S T (Respite Resident) published on 7 July 2025

Submitted via Website • Report

Overall Experience

Overall I was very impressed with the care givers but it was frustrating to have to wait each time one needed the bathroom for an extra staff member to come, although I do understand the principle of working in twos. The home itself is immaculately kept, food was fine and overall a pleasant stay for

respite.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, Glasgow

Thank you for the feedback during the respite stay. Any feedback is always constructive and helps to improve the service, we have reviewed levels of assistance and will work to support clients requiring higher levels of assistance as promptly as possible. We are delighted that you have provisionally enquired regarding a further respite stay

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Northcare Residences, Glasgow
from John R (Friend of Resident) published on 20 June 2025

Submitted via Website • Report

Overall Experience

My friend of many years has recently moved into Northcare Residences after a period of time in hospital which he found very difficult, the move has been great. Everyone goes above and beyond to do all they can, the environment is lovely and feels very welcoming and homely.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, Glasgow

Hi, thanks very much for the really nice review. We will ensure the feedback is passed on to all involved in providing the support at the care home. We are all very glad it has been such a positive move.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Clarkston House
from J F (Daughter of Resident) published on 16 June 2025

Submitted via Website • Report

Overall Experience

The support and care for my Dad has been excellent. The full staff team are amazing and have been so welcoming to Dad, helping him settle in well, and also a great help to our family as we all adjust. He loves the decor and especially the food, and has enjoyed some of the activities so far.

Reply from Robyn Cooper, Administrator at Clarkston House

Thank you so much for your kind words. We're delighted to hear that your Dad is settling in well and enjoying the decor, the food, and the activities. It means a great deal to our team to know that both he and your family feel supported and welcomed. Providing a caring and comfortable environment is at the heart of everything we do, and your feedback is truly appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Clarkston House
from M C (Friend of Resident) published on 20 May 2025

Submitted via Postal Card • Report

Overall Experience

On a recent visit was amazed to see that an already well decorated Care Home and Rooms had been updated, absolutely lovely but also very homely. Staff continue to be welcoming to visitors, informative and attentive and patient with residents. Happy to see our friend/resident is content and obviously

well cared for. Very reassuring.

Reply from Robyn Cooper, Administrator at Clarkston House

Thank you so much for your review, we are glad to hear you are happy with our recent room refurbs, we take great pride in the appearance of Clarkston House. Thrilled to hear you had such a welcoming visit and we look forward to welcoming you back very soon.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Clarkston House
from Karyn D (Next of Kin) published on 20 May 2025

Submitted via Postal Card • Report

Overall Experience

We have been familiar with Clarkston House Care Home since March 2024 and from the very beginning when we were completely delighted with initial contact with staff at reception desk - gave us all the info, so friendly, helpful and supportive (and has continued their fabulous service ever since - 100%

brilliant!) - we knew this was the right place. Staff go above and beyond to help and are so caring and attentive.
I have complete trust in them all to look after and nurture and for those needing care and attention it is the best place to be.

Reply from Robyn Cooper, Administrator at Clarkston House

Thank you so much for such a wonderful review, we are extremely happy you have had such a fantastic experience within Clarkston House from day one. I will pass on your kind words to the full team who will be thrilled to read this.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Northcare Residences, Glasgow
from Lynne M (Daughter of Resident) published on 15 May 2025

Submitted via Website • Report

Overall Experience

My mum moved to Northcare following a lengthy stay at hospital. Since being a resident here her medical condition has greatly improved and staff treat her with dignity, kindness and respect. My mum has built up strong relationships with several of the care team and their knowledge of my mum's likes/dislikes

greatly helps them in settling my mum during periods of restlessness. All the staff throughout the home are friendly and compassionate and allow myself and my sister to have peace of mind that she is being well cared for.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, Glasgow

Hi, thanks for taking the time to write this review. This feedback is really appreciated, we are so glad the experience has been positive.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Northcare Residences, Glasgow
from Jonathan H (Nephew of Resident) published on 2 May 2025

Submitted via Website • Report

Overall Experience

My Aunt moved into Northcare Residences after a number of weeks in hospital and has settled in well. The home is beautiful throughout and is furnished to a very high standard. Her room is a very good size, is nice and bright and is well appointed with good quality furniture and fittings. The menu is

varied, the food is well presented and enjoyed. The overall standard of cleanliness throughout the building is very impressive. The nursing care team have built up a good relationship with her and I've been impressed with the good communication from them, in addition to the management team who are hands on and keep me well informed. The care is delivered in a friendly and professional way, which she appreciates. The monthly activity list is well organised and gives her a varied selection of activities on a weekly basis. We are pleased with all aspects of Northcare so far.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, Glasgow

Hi, we really appreciate the feedback, we will ensure this is passed on to all involved in providing support to your Aunt, we are really pleased to hear that it has been a positive move for your Aunt.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Clarkston House
from G R (Daughter of Resident) published on 29 April 2025

Submitted via Website • Report

Overall Experience

Clarkston House is an amazing place. Comfortable, clean surroundings and lovely atmosphere from the minute you go in the door. The staff are exceptional and they are the ones that make Clarkston House so special. My mum was admitted after a long hospital stay and was in a terrible state. The staff here

have given her kindness and care and nursed her back to health. The food provided is excellent and she now eats well and has put on weight. Every single member of staff that Ive met has been friendly, helpful and welcoming. They make a difficult situation so much better.

Reply from Joel Maronda, Home Manager at Clarkston House

Thank you so much for your kind and heartfelt review. We're truly touched by your words and delighted to hear that your mum has made such wonderful progress since arriving at Clarkston House. Our team takes great pride in providing compassionate, personalised care, and it means a great deal to know that this has made such a positive difference for your family. We'll be sure to share your comments with all the staff - they'll be thrilled to hear them. Thank you again for your trust and support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Clarkston House
from P D (Son of Resident) published on 28 April 2025

Submitted via Website • Report

Overall Experience

Experience of care home is good , I am a bit concerned of the turn around in staff, My dad had got know some staff well but now they have been relocated to other care homes and feel he's not getting the same attention as before, in general all staff are friendly and supportive in dealing with my dad's

condition and needs.

Reply from Robyn Cooper, Administrator at Clarkston House

Thank you vey much for the positive feedback. We fully appreciate your comments regarding turnover of staff. We have retained all staff within the business and we have opened a new care home locally which have supported staff progression which results in relocation of some staff. All new staff at Clarkston will be trained thoroughly and we are confident the high care and service that dad receives will continue with no interruptions.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Northcare Residences, Glasgow
from K V (Daughter of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience

Mum has been a resident for four weeks and has settled in well
The ethos of the home is very positive and caring
Staff are well trained and interact well with residents and visitors
Rooms clean and comfortable

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, Glasgow

Thanks for the feedback. We are really glad it has been such a positive move for your Mum. We will make sure this feedback is shared with the wider care team

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Clarkston House
from Hazel B (Niece of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience

Could not fault this home !! The care compassion & attention given to my Aunt has been exemplary. Staff are diligent, caring & in my opinion go above and beyond for the residents in their care treating them like they were their own family .

Reply from Robyn Cooper, Administrator at Clarkston House

Thank you so much for your amazing review, all staff at Clarkton House are thrilled to hear you are so happy with your aunts care, I will pass on your comments to the full team. We like to think of each resident as our own family member.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Clarkston House
from K A (Son of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

An excellent level of care is provided at Clarkston House. 24/7 nursing care is provided by skilled and compassionate staff who are completely approachable if needs be. The care is complimented by friendly and efficient care team and hospitality staff.

Reply from Robyn Cooper, Administrator at Clarkston House

Thank you so much for your great review, We are so thrilled you are happy with the level of care provided at Clarkston House, I will be sure to pass onto the rest of the staff your comments.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Northcare Residences, Glasgow
from John M (Cousin of Resident) published on 8 April 2025

Submitted via Website • Report

Overall Experience

I am very impressed by my relative's new care home. The staff provide exceptional care with kindness and professionalism, making my relative feel safe and well looked after. Communication from management is excellent, keeping me well-informed and involved every step of the way. The environment is

beautiful with well-maintained spaces that create a welcoming atmosphere. The restaurant and first class catering provide an ideal socialising space away from the bedrooms and communal lounges and make visits a very positive experience. Overall, it's a lovely place where my relative feels truly cared for and comfortable.

Reply from Jordan Simpson, Home Manager at Northcare Residences, Glasgow

Hi, thanks very much for the review, we are really glad the placement is going so well. We will be sure to pass the feedback on to the full care team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Northcare Residences, Glasgow
from Kenny G (Son of Resident) published on 2 April 2025

Submitted via Website • Report

Overall Experience

Just a quick note to let you know how delighted we are with the level of care Mum has received since she arrived a few weeks ago. Everyone without fail seems happy to go the extra mile, and staff are all so friendly and kind as well as appearing to be extremely capable and professional.
Mum has been

reluctant to become involved in social events etc although we can see signs that she is slowly but surely gaining confidence. Staff gentle encouragement has played a huge part in this and we are delighted with the progress she is making.
We should also point out that we are always made to feel welcome at any time, and we are delighted with all aspects of Northcare so far.

Reply from Jordan Simpson, Care Home Manager at Northcare Residences, Glasgow

We really appreciate the feedback, we will make sure this review is provided to the full team. We are delighted the move has been so positive for your Mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Clarkston House
from Gordon C (Son of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

My mother has been in the home for 10 years since having a stroke. She arrived from hospital and is part of the furniture. She was still running the company before the stroke so we thought it would have been difficult for her to settle, however she was made welcome and settled immediately. Only one

issue, the moving of staff around the organisation is difficult for her after she has made great relationships with them.

Reply from Jill King, Manager at Clarkston House

Thank you for taking the time to leave a review, we really appreciate all feedback! It's wonderful to hear that your mother has felt so welcomed and settled at Clarkston House over the past ten years. We truly value the relationships our residents build with our team, and we understand how important continuity of care is, especially when strong bonds have been formed. While staff movements can sometimes be necessary within the organisation, please be assured that we always strive to maintain consistency and familiar faces as much as possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Clarkston House
from Edith F (Wife of Resident) published on 27 March 2025

Submitted via Website • Report

Overall Experience

Fantastic, curious and helpful is a few words I can say about the staff at Clarkston House, my husband has been a resident here for two years and I can not be happier with the level of care he gets everyday. I feel as if my husband wasn't in Clarkston House I don't think he would still be here. Nothing

I ask for is ever too much . Thank you so much Clarkston House for looking after me also.

Reply from Jill King, Manager at Clarkston House

Thank you so much for taking the time to leave a review - I'm delighted to hear that you're so happy with the care that your husband receives in Clarkston House, and that we're taking good care of you too! Your kind words are much appreciated, and I will share them with the whole team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Northcare Scotland Ltd in Renfrewshire

Northcare Scotland Ltd Locations in Renfrewshire (2)

Northcare Scotland Ltd Reviews in Renfrewshire (39)

Northcare Residences, Glasgow

Northcare Residences, Glasgow

Clarkston House

Northcare Residences, Glasgow

Northcare Residences, Glasgow

Northcare Residences, Glasgow

Clarkston House

Clarkston House

Clarkston House

Northcare Residences, Glasgow

Northcare Residences, Glasgow

Clarkston House

Clarkston House

Northcare Residences, Glasgow

Clarkston House

Clarkston House

Northcare Residences, Glasgow

Northcare Residences, Glasgow

Clarkston House

Clarkston House

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers