Care Homes Owned by Northcare Scotland Ltd in Renfrewshire

Thank you so much for your great review. We are so pleased your Dad has settled in so well with us at Clarkston House. I will pass your review onto the rest of the team.

Hi, thanks for the lovely review, we are very glad that the move has been so positive, we will ensure this feedback is updated to the full care team

Hi, thanks for the lovely feedback. I am very glad that it has been a positive move after the period of time in hospital. I will be sure to pass this feedback to the whole team involved in providing your Mums care

Hi, thanks for this lovely feedback. I am glad it was a really possible experience, we will take on the suggestions that you have made.

Hi, thanks for taking the time to write this lovely review. We are really glad the placement for your husband is going well. We will make sure to pass this feedback to the full care team involved in his care.

Thank you for sharing your thoughtful feedback. We're truly pleased to hear that your experience with Clarkston House was so positive during your recent visit from Australia. It was a privilege to support your uncle through his transition, and we're glad we could assist you in navigating the UK care system with clarity and reassurance. Your kind words about our staff-their warmth, professionalism, and sense of humour-mean a great deal to us. We also appreciate your comments regarding our facilities, transparent communication, and the home's strong reputation within the local community. We're delighted to see your uncle settling in so well and enjoying the company of other residents His seamless transition was undoubtedly supported by your presence and thoughtful efforts. The personal artefacts you brought from his home have made his space feel more familiar and comforting, playing an important role in helping him feel truly at home. Thank you once again for your trust in our care.

Hi, thank you for submitting this review. We are very glad the placement has been such a success. We will feed this back to everyone involved in providing support for your Husband.

Thank you for the feedback during the respite stay. Any feedback is always constructive and helps to improve the service, we have reviewed levels of assistance and will work to support clients requiring higher levels of assistance as promptly as possible. We are delighted that you have provisionally enquired regarding a further respite stay

Thank you so much for your review, we are glad to hear you are happy with our recent room refurbs, we take great pride in the appearance of Clarkston House. Thrilled to hear you had such a welcoming visit and we look forward to welcoming you back very soon.

Thank you so much for such a wonderful review, we are extremely happy you have had such a fantastic experience within Clarkston House from day one. I will pass on your kind words to the full team who will be thrilled to read this.

Hi, thanks for taking the time to write this review. This feedback is really appreciated, we are so glad the experience has been positive.

Hi, we really appreciate the feedback, we will ensure this is passed on to all involved in providing support to your Aunt, we are really pleased to hear that it has been a positive move for your Aunt.

Thank you so much for your kind and heartfelt review. We're truly touched by your words and delighted to hear that your mum has made such wonderful progress since arriving at Clarkston House. Our team takes great pride in providing compassionate, personalised care, and it means a great deal to know that this has made such a positive difference for your family. We'll be sure to share your comments with all the staff - they'll be thrilled to hear them. Thank you again for your trust and support.

Thank you vey much for the positive feedback. We fully appreciate your comments regarding turnover of staff. We have retained all staff within the business and we have opened a new care home locally which have supported staff progression which results in relocation of some staff. All new staff at Clarkston will be trained thoroughly and we are confident the high care and service that dad receives will continue with no interruptions.