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Care Homes Owned by Northcare Scotland Ltd in City of Edinburgh

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Northcare Scotland Ltd in City of Edinburgh

Only the locations & reviews in City of Edinburgh for Northcare Scotland Ltd are showing below.

View the details of all 10 locations (with 280 reviews) owned by Northcare Scotland Ltd

Northcare Scotland Ltd Locations in City of Edinburgh (2)

 - Browse 2 Care Homes owned by Northcare Scotland Ltd in City of Edinburgh
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Northcare Suites Care Home
100 Telford Road, Edinburgh EH4 2NF 
Top 20 carehome award certificate
9.9 38 reviews
Northcare Suites Care Home, Edinburgh, City of Edinburgh
Top 20 carehome award certificate
"My elderly mother stayed here for 5 weeks for a period of respite care. Throughout her stay, her care was outstanding, delivered by highly…"   Read all 38 reviews
  • from £2,495 / week
  • 76 Rooms
Location Type Care Home

Northcare Suites Care Home is a purpose-built luxury 76-bed care home in Edinburgh. The skilled and experienced team provide 24 hour nursing care which is tailored to each individual's unique support ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Winton Suites by Northcare
5 Winton Drive, Edinburgh EH10 7AL 
8.5 3 reviews
Winton Suites by Northcare, Edinburgh, City of Edinburgh
"The facilities are outstanding but are equally matched by the care, compassion, respect and genuine interest shown by the experts taking…"   Read all 3 reviews
  • from £2,495 / week
  • 54 Rooms
Location Type Care Home

Winton Suites by Northcare is a purpose-built luxury care home in Edinburgh, offering 54 beautifully designed suites. A skilled and experienced team provides 24-hour nursing care, tailored to each ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Northcare Scotland Ltd Reviews in City of Edinburgh (41)

9.7

Northcare Scotland Ltd has a Group Review Score of 9.7 (9.726) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Northcare Scotland Ltd must have a Review Score.

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Review of

Winton Suites by Northcare

from M M (Daughter of Resident) published on 18 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The facilities are outstanding but are equally matched by the care, compassion, respect and genuine interest shown by the experts taking care of residents. While our experience is only over a short period the expectations set when initially reviewing this home as a potential for my parents has been
evidenced from day 1. Being well settled works two ways not only in surroundings they were able to make their own but in the people interactions while doing so. Regular contact is maintained with family to ensure accurate and timely information is available. Nothing is too much trouble and we are as a family feeling our parents are safe and well looked after at all times. Long may this continue.
Reply from Greg Leat, Front of House Manager at Winton Suites by NorthcareDear Margaret,

Thank you for your wonderful feedback. We are delighted to hear that your experience has reflected the expectations set when you first visited our home.

It is particularly rewarding to know that the care, compassion, respect and genuine interest shown by our team have made such a positive impact on your parents and your family. Supporting residents to settle comfortably into their new home, whilst maintaining open communication with loved ones, is a key priority for us.

We greatly appreciate your kind comments regarding our facilities, staff and family communication. Your feedback will be shared with the team, who will be encouraged to know their efforts are making a difference.

Thank you for placing your trust in us. We look forward to continuing to provide the highest standards of care and support.

Kind regards,

Greg Leat
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Review of

Winton Suites by Northcare

from Gail W (Wife of Resident) published on 18 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff were very friendly and attentive and strived to cater for individual needs. The interior decor of the home is beautiful, and the ambience is bright and positive. The food was very good, and food preferences were catered for. A positive experience all round.
Reply from Greg Leat, Front of House Manager at Winton Suites by NorthcareDear Gail,

Thank you for taking the time to leave such a positive review.

We are delighted to hear that you found our team to be friendly, attentive and committed to meeting individual needs. Providing personalised care and support is at the heart of what we do, so it is wonderful to know that this was reflected in your experience.

We are also pleased that you enjoyed the home's dcor and welcoming atmosphere, as well as the quality of our food and our ability to accommodate personal preferences. Your kind comments are greatly appreciated and will be shared with the team.

Thank you once again for your feedback. We are delighted that your experience was such a positive one.

Kind regards,
Greg Leat
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Review of

Winton Suites by Northcare

from Geoff L (Nephew of Resident) published on 15 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent respite care provided to my aunt by the staff at Winton Suites. Full nursing assessment on admission and nurses took control of my aunt's medication. Nursing staff always happy to provide us with an update on my aunt's progress. Impressed with the professional care provided to my aunt, delivered
with warmth and patience during her 4 week stay. Facilities are second to none, more like a hotel. Feedback from my aunt was that the TV in her room had a fabulous picture but the remote control was a challenge. My aunt found the bed to be very comfortable and improved the quality of her sleep. Food was beautifully presented but portions were a bit too generous. Coffees and teas during the day (with freshly baked treats) were much appreciated! The Care Home Manager was very approachable and particulary helpful with the admission process, which had to be arranged at short notice.
Reply from Greg Leat, Front of House Manager at Winton Suites by NorthcareGood afternoon Geoff,
Thank you for taking the time to share your wonderful feedback.
We are delighted to hear that your aunt enjoyed her respite stay and that you were impressed with the care provided by our team. It is particularly pleasing to know that the nursing assessment, medication management and regular updates gave you reassurance throughout her stay.
Your kind comments about our staff's professionalism, warmth and patience will mean a great deal to the team. We are also pleased that your aunt found her room comfortable, enjoyed improved sleep and appreciated our facilities and refreshments.
Thank you for your feedback regarding the TV remote control and portion sizes, which we will take on board. We are also pleased that our Home Manager was able to support you with the admission process at short notice.
It was a privilege to care for your aunt, and we wish her all the very best.
Warmest regards,
Greg
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Review of

Northcare Suites Care Home

from F D (Son of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly mother stayed here for 5 weeks for a period of respite care. Throughout her stay, her care was outstanding, delivered by highly professional and attentive nursing and care staff. The spacious and luxurious environment, with a nice fresh atmosphere, light and airy bedroom and quiet, comfortable
seating areas made this a lovely place for her. Regular activities were available and she enjoyed participating in the ones she fancied. The extra amenities of a cinema and hairdressing salon on-site were very much appreciated, and whenever we visited we were able to use the brasserie, where charming staff provided coffee/tea/hot chocolate, and freshly baked cakes.
Overall I found Northcare Suites to be faultless from start to finish. This gives me great comfort, knowing that as my mother's care needs increase, she may eventually move in full-time to this facility, where I know she will be safe, happy and well cared for. To any of the staff who read this - thank you!
Reply from Kirsty Summers, Northcare at Northcare Suites Care HomeThank you so much for your wonderful feedback. We are delighted to hear that mum enjoyed her respite stay with us and that both she and your family felt supported throughout her time at Northcare Suites.

Your kind words about the care, amenities, and overall experience mean a great deal to us. Most importantly, we are grateful that we were able to provide you with reassurance and peace of mind regarding mum's current and future care needs.

We will be sure to share your thanks with all of our colleagues, who will be thrilled to know that their efforts made such an impact. We loved having mum stay with us and if you ever need anything in the future please do reach out.
Best Wishes,
Kirsty
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Review of

Northcare Suites Care Home

from Debbie R (Daughter of Resident) published on 18 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Transferring my 86-year-old Mum from another care home was a real risk I would never have considered, were it not for her strong desire to return to Edinburgh and how exceptional Northcare Suites appeared. Within just over a week, it has absolutely exceeded every expectation.


The facilities are luxurious

yet wonderfully homely, but what truly sets Northcare Suites apart is the people. Without exception, every member of staff we encountered was kind, polite, friendly and genuinely caring. From the front of house team to the those who bring morning and afternoon tea with a cheerful smile, it has been a model of quality and efficiency.


If considering Northcare Suites from a distance, as I was from the other side of the world, the reality lives up to the promise. The improvement in Mum's happiness and wellbeing speaks for itself, and I feel completely confident leaving her in their care.

Reply from Kirsty Summers, Northcare at Northcare Suites Care HomeThank you so much for your incredibly thoughtful review. We are truly honoured that you selected Northcare Suites for Mum's new home and care especially given the distance involved and the significance of such a major decision.

It means the world to hear that your Mum has settled in so well and that her happiness and wellbeing have improved so noticeably in such a short time. Creating a warm, welcoming and genuinely caring environment is at the heart of everything we do, so your kind words about our team will be greatly appreciated by everyone across the home.

We are delighted that Northcare Suites has lived up to your expectations and helped your Mum feel back at home in Edinburgh. Thank you again for taking the time to share your experience and for placing your confidence in us.
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Review of

Northcare Suites Care Home

from Sara B (Daughter of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
There is so much to recommend about Northcare Suites Care Home. The most important point is that the staff are very caring and friendly- not just to my Mother but also to all her visitors! An excellent GP practice covers Northcare Suites for medical needs. The facilities are extensive because there
is a cinema, a hairdresser, a private dining room (to celebrate birthdays) and a brasserie, to which you can take your relative for the best shortbread in Edinburgh (and other cakes). There are plenty of activities for the Residents, such as visiting singers, chair based exercises and even trips out. The view from the Brasserie to Edinburgh castle and the Pentlands is superb! The staff go the extra mile for special days, such as Mothers' Day and the Summer Barbecue. Sara B.
Reply from Kirsty Summers, Northcare at Northcare Suites Care HomeThank you so much for your thoughtful and detailed review. We're truly delighted to hear how happy you are with the care mum receives at Northcare Suites.

It means a great deal to our entire team that you've highlighted their kindness and friendliness-not only towards residents but also visitors. Creating a warm, welcoming environment for everyone is something we care deeply about.

We're also pleased that you've been able to enjoy the facilities with your mother, from the brasserie (we agree-the shortbread is a favourite!) to the private dining room and activities on offer. It's wonderful to know that the events, outings, and special celebrations like Mother's Day and our Summer Barbecue make a positive difference.

Thank you again for your kind words and for taking the time to share your experience. It's an absolute pleasure to support mum and welcome you whenever you visit.
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Review of

Northcare Suites Care Home

from Martin M (Son of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall my parents experience was very good with one or two very minor things which could be improved (they didn't score it 5 but thought it closer to around 4.8 out of 5).


My parents found it difficult to control the temperature in their rooms, as the control was in a poorly lit part of the room

and was difficult for them to move and control.


No waste paper bin in the room (other than in the bathroom).


The potential of the garden area was not exploited to make it more stimulating and seemed underused by the residents.


Most days the food was very good but on the odd occasion it didn't quite meet expectations.


No books available, which would have been a nice addition.


As stated, the above were the very minor issues and overall they enjoyed their stay and would recommend the care home to anyone.

Reply from Kirsty Summers, Front of House Manager at Northcare Suites Care HomeThank you so much for taking the time to share your thoughtful feedback.
We're delighted to hear that your parents had such a positive experience overall and that they would recommend us-this truly means a great deal to our team.
Thank you again for your kind words and constructive feedback-it helps us continue to improve and provide the best possible experience for our residents.
Warm Regards,
Kirsty
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Review of

Northcare Suites Care Home

from Ruth H (Daughter of Resident) published on 19 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum spent two weeks respite in Northcare Suites with a view to staying there permanently. She loves the home and the staff and has very happily chosen to stay. Her room is beautiful with the most amazing view. The staff have made her feel so at home and very quickly have got to know her likes, dislikes
and interests. It was a big decision for mum and the family to move her from the home she has spent so many years living in but, seeing how happy and well cared for she is, we all know we have made the right decision.
We as a family are delighted with the care, the surroundings and the welcome we get when visiting. Thank you to all involved
Reply from Kirsty Summers, Northcare at Northcare Suites Care HomeThank you so much for sharing such a thoughtful and heartfelt review Ruth. We are truly delighted to hear how happy mum is at Northcare Suites and that she has chosen to make it her home.
We understand what a big and emotional decision this must have been for both mum and your family, and it means a great deal to us that you feel confident it was the right one. It's wonderful to know that she is enjoying her beautiful room, the views, and-most importantly-feeling comfortable and well cared for by our team.
Our staff take great pride in getting to know each resident as an individual, so it's especially rewarding to hear that your mum feels understood and at home.
Thank you also for your kind words about the welcome you receive when visiting. Supporting both our residents and their families is at the heart of everything we do.
We will be sure to share your lovely feedback with the whole team. Thank you again,
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Review of

Northcare Suites Care Home

from Sue W (Niece of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I love that Northcare Suites is so far removed from people's perception of a carehome. It's total luxury and feels like a beautiful hotel. I can't thank the staff enough for everything, everyone of them have done, for my uncle since he moved in. From the management to the domestic staff. My uncle
really didn't want to move in to a care home and infact wouldn't even visit but the long story short is he has moved in, loves it and is very proud of his new home. His room has been substantially personalised to make it a better home from home.
I would recommend this for anyone. I hope this level of care and this amazing environment will be available for me when it's time.
Reply from Kirsty Summers, Northcare at Northcare Suites Care HomeThank you so much for your wonderful review Sue and for taking the time to share your experience with Northcare Suites. It truly means a lot to our whole team.

We're delighted to hear that your uncle has settled in so well and that Northcare Suites has become a place he feels proud to call home. Helping residents feel comfortable, respected and truly "at home" is exactly what we aim for, so it's lovely to hear that personalising his room has helped make the transition easier for him.

Your kind words about our team - from management through to our domestic staff - will be shared with everyone. They all work incredibly hard to create a warm, supportive and welcoming environment, and feedback like yours means the world to them.

Thank you again for your recommendation. We're so pleased that your uncle is happy with us and we look forward to continuing to support him.

Thank you very much,
Kirsty
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Review of

Northcare Suites Care Home

from David B (Son of Resident) published on 27 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderfully caring environment for a respite break from surgery for my mum who fell and broke her hip at the age of 86. Staff were friendly, professional and approachable at all times. Menu choices were great. All the staff were pleasant, polite, professional and approachable. My mum was very apprehensive
beforehand but she was well cared for and made to feel welcome. The addition of a very well appointed brasserie serving teas/coffees/home made cakes for visitors along with a hairdressing facility and cinema, allow me to say that I would not hesitate to recommend this care home to anyone. looking for both respite care or a long term care option for their relatives.
Reply from Kirsty Summers, Northcare at Northcare Suites Care HomeWe're truly delighted to hear that your mum felt well cared for and welcomed during her respite stay with us, especially after what must have been a very difficult time following her fall and surgery. It means a great deal to know that our team helped ease her apprehension and made her feel comfortable and reassured.
Thank you again for your recommendation. It was a privilege to care for your mum, and we wish her continued recovery and good health. Please don't hesitate to get in touch if we can support you in the future.
Regards,
Kirsty
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Review of

Northcare Suites Care Home

from M B (Wife of Resident) published on 9 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff were so pleasant, polite, professional and friendly. I was very apprehensive beforehand but my husband was so well cared for. I would not hesitate to recommend this care home to anyone.
Reply from Kirsty Summers, Northcare at Northcare Suites Care HomeThank you so much for your kind review, This means a lot to us.
We are delighted that you had a lovely experience with us and your husband enjoyed his stay.
Do not hesitate to contact us in the future if you ever need us,
Best Regards,
Kirsty
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Review of

Northcare Suites Care Home

from Hilary N (Respite Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderfully caring environment for a respite break post surgery. Staff friendly and approachable at all times. Menu choices superb.
Reply from Kirsty Summers, Northcare at Northcare Suites Care HomeThank you for your kind review Hilary. We are delighted you enjoyed your stay here with us at Northcare Suites and we were happy we could help you recover well. I will pass on to our team who looked after you. We hope you have settled in well at home and are recovering well.
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Review of

Northcare Suites Care Home

from Claire P (Granddaughter of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a long, happy and contented life my grandma found herself frail, 98 years old snd battling with dementia.
Despite almost round the clock care it became clear that she needed support 24 hours a day.
The team from North care Suites assessed and accepted her.
Unfortunately she took a sudden
turn for the worse and care at home became distressing for her and for us as a family, recognising we could not meet her needs. Despite this change Northcare suites accepted her for end of life care.
From the moment they began caring for her they extended that compassion to us, a grieving family. The person centered care was kind and compassionate, the very best in end of life care in a beautiful environment.
Staff were always kind, never walked by without offering support and kindness, and a cup of tea.
As a nurse of more than 25 years I cannot express my appreciation enough. My grandma was so proud I went into to nursing a this team demonstrate the very best of the profession.
Reply from Kirsty Summers, Northcare at Northcare Suites Care HomeThank you so much for taking the time to share such a deeply moving review. We are truly honoured that your family entrusted Northcare Suites with your grandma's care at such an important and emotional time.

We are very sorry for your loss, and we're grateful that we were able to support both your grandma and your family with compassion, dignity and comfort during her final days. Your words about person-centred care, kindness and the support shown to you as a family mean a great deal to our entire team.

To receive this feedback from someone with over 25 years' experience in nursing is especially humbling. Your recognition of our team as representing the very best of the profession is something we will share with staff, who will be incredibly proud to know the impact they had.

Thank you again for your trust, your kind words, and for allowing us to be part of your grandma's care. Our thoughts remain with you and your family at this difficult time.
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Review of

Northcare Suites Care Home

from T B (Daughter of Resident) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service has been outstanding in the support of our father and wider family, since my father became a resident at the end of November 2025.


Absolutely every staff member has been caring, professional, kind and hard working in every interaction with our whole family.


Cannot recommend the service

enough.
Reply from Kirsty Summers, Northcare at Northcare Suites Care HomeThank you very much for the kind review of our home at Northcare Suites. We are delighted to hear that you have all been made to feel welcome and that dad has settled in well. We are here to support you all every step of the way. Please do let us know anything you need.
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Review of

Northcare Suites Care Home

from John P (Son of Resident) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum needed some respite care following hospitalisation. From first contact all the staff were excellent. Mum stayed 3 weeks and got just the care and attention we hoped for. The room and facilities are all first class but it is the staff which is the differentiator. Debbie and Kirsty were very
helpful and supportive and they obviously recruit and manage the staff very well. The atmosphere seems very genuine and caring. All the staff I met seemed compassionate and had time to look after Mum. Very impressive. Well done everybody and thank you
Reply from Kirsty Summers, Northcare at Northcare Suites Care HomeWe thank you very much for the kind review John. We are delighted to hear mum enjoyed her stay with us and that you were happy with our service, facilities and most importantly mum's care. We would be delighted to invite you back in the future.
If you ever need anything please do let us know, Best Wishes,
Kirsty
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Review of

Northcare Suites Care Home

from Janette C (Wife of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience has been - having piece of mind knowing that my husband is being so well cared for by the wonderful caring staff at Northcare Suites.
Reply from Debbie Crawford, Home Manager at Northcare Suites Care HomeThank you so much for your kind words. We're truly honoured to be entrusted with your husband's care, and it means a great deal to know that our team's compassion and dedication have brought you peace of mind. We're here for both of you every step of the way.
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Review of

Northcare Suites Care Home

from I B (Son of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad is very well looked after in here and the family are very happy to see the quality of care that dad receives. We visit regularly and see how well looked after the residents are and appreciate the lovely staff who are so warm and welcoming to everyone. His room is very nice with a lovely view of
Edinburgh skyline and it is always clean and tidy. The food is always looking and smelling good and i can particularly recommend the tearoom on the 3rd floor where you can have the most delicious cakes and afternoon tea.
Overall a very good facility.
Reply from Debbie Crawford, Home Manager at Northcare Suites Care HomeThank you so much for your thoughtful feedback. We're delighted to hear how happy you are with the care your dad receives, and it's wonderful that you enjoy visiting and experiencing the welcoming atmosphere here. We're glad you've had the chance to enjoy the Brasserie too - the cakes are a definite favourite!
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Review of

Northcare Suites Care Home

from F P (Niece of Resident) published on 31 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care home, wonderful staff who have the patience of a saint! Always keep us informed of anything needed. My auntie is being so well looked after even though she is very difficult! Special thanks to all those on castle suite and Jess on reception who is always lovely and welcoming
Reply from Debbie Crawford, Home Manager at Northcare Suites Care HomeThank you for your wonderful feedback. We're so pleased to hear your auntie is receiving the care and attention she needs, and that you feel well informed and supported. Our Castle Suite team and Jess at reception will be thrilled to hear your special mention - they truly value making residents and families feel welcome. Your kind words mean a great deal to us all.
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Review of

Northcare Suites Care Home

from Helen B (Wife of Resident) published on 16 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In my opinion Northcare Suites is the equivalent standard of a luxury hotel. Can't praise highly enough every one involved in the running of Northcare. My husband is extremely well cared for and I have no hesitation in recommending Northcare to all my friends.
Reply from Debbie Crawford, Home Manager at Northcare Suites Care HomeThank you so much for your kind words. We are delighted to hear that you and your husband feel so well supported at Northcare Suites. Our team takes great pride in providing the highest standard of care, and feedback like yours means the world to us. We truly value your trust and recommendation.
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Review of

Northcare Suites Care Home

from Stephen D (Husband of Resident) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find the nursing staff and carers very helpful and attentive, cleaning staff do a great job as her room and hallways are always clean.
The reception staff is also cheerful and care home manager friendly and always makes time to let on and inform me of any developments that are taking place.
There
is a fabulous cafe with spectacular views you can enjoy and the staff are always very friendly and helpful.
Reply from Debbie Crawford, Home Manager at Northcare Suites Care HomeThank you very much for your kind and thoughtful feedback. We're delighted to hear that you've had such a positive experience with our team-from our nursing staff and carers to the cleaning, reception, and management teams. It's wonderful to know that their efforts have made a meaningful difference.We're also glad you're enjoying the caf and the views-it's one of our favourite spots too! Your support and recognition truly mean a lot to all of us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (1)

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