
Overall, I am very impressed with the standards offered by the care homeEric B(Son-in-law of Resident/Service User)

the team at Templeton House who genuinely careQuintin P(Son of Resident/Service User)

The gardens are well maintained providing a nice outdoor space for residents to enjoy the sunshine.Eric B(Son-in-law of Resident/Service User)

Overall, I am very impressed with the standards offered by the care homeEric B(Son-in-law of Resident/Service User)

the team at Templeton House who genuinely careQuintin P(Son of Resident/Service User)

The gardens are well maintained providing a nice outdoor space for residents to enjoy the sunshine.Eric B(Son-in-law of Resident/Service User)

Situated in the picturesque coastal town of Ayr, Templeton House Care Home is newly developed private nursing home, offering the highest standards of care within exceptionally designed and finished surroundings.
Providing Nursing, Residential, Dementia and Respite Care, all residents enjoy a personal standard of care, delivered by dedicated members of staff. The mission is to provide the finest resident care possible within a nursing home environment; Templeton House has been...
Care Provided by Templeton House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 69 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Templeton House for full pricing details and T&Cs.
Contact Templeton House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Care Concern Group Ltd
- Private Owned
Person in charge
- Hazel Heathcote (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (69)
- Single Rooms with ensuite Wet Room (69)
Templeton House Reviews (51)
Templeton House has a Review Score of 9.8 (9.836) out of 10, based on 15 reviews in the last 2 years.
Over all time Templeton House has 51 reviews.
My dad went into Templeton House for respite after a spell in hospital. The care that dad received was excellent. Thank you so much to the Manager for arranging dad to come in and stay with you at very short notice and to all members of the Team at Templeton House I’d like to say how much I appreciate all the care and expertise that dad was given.
Thank you very much for your kind review. It was our absolute pleasure to have your dad here with us and he will be missed by everyone. I will be sure to pass your kind words on to the team. Thank you
We only viewed Templeton House, we had other appointments made to view other homes before we made a decision. But after visiting Templeton House, we cancelled the other appointments as we were very impressed with Templeton House. The staff are wonderful, very friendly and you can see straight away that they all love their jobs. They are all very caring and do their utmost to ensure the residents have everything they need. They are very well cared for. We are very happy with the care and attention Mum gets. Well done to all the staff. Thank you for making our visits quality time spent with Mum.
After only a few days Mum was completely settled in. This really is down to the staff who are all so genuinely warm and welcoming. Mum now calls the staff her "friends," she refers to Templeton as her "home".
The facilities are excellent with inviting communal areas, a gorgeous garden for sunnier days and spacious rooms full of natural light.
Mum is busy every day with fun activities that keep her smiling and engaged. The photo updates from Templeton are really useful, as Mum can't always remember what she has been doing.
It is wonderful to know that Mum is in such good hands at Templeton. Fully recommend Templeton to anyone in the local area!
If you want a well-maintained home go to Templeton House.
If you want a cinema, a library, beautiful gardens and many leisure activities go to Templeton House.
If you want endless cups of tea and excellent home baking go to Templeton House!
But most of all, if you want kind, compassionate, hardworking staff day and night go to Templeton House.
My beautiful mum was only in Templeton House Care Home for a short while, in that time, I couldn’t ask for anything more from the amazing staff. When I say they care, I mean every word, not just the residents but families too. The staff made my mum’s last few weeks as comfortable as any family could ask. If anyone is reading this review considering Templeton House for a loved one, I can’t recommend highly enough. Thank you!
Hi Franco, thank you so much for your lovely review I will be sure to pass your kind words on to the team. It is lovely to hear that your experience of Templeton House was so good not only towards your mum but the family as well. It was our pleasure to care for your mum. Thank you, Donna.
The food is nutritious and varied. Entertainment every day and birthdays are celebrated enthusiastically.
When a family has to make the hard decision to place a loved one in a caring environment, having Templeton House as an option is peace of mind all day, every day.
Thank you, Donna.
My lovely mum spent a year in interim care at Templeton House Care Home which turned to end-of-life care in the last few days. The staff had to work extremely hard to care for everyone in a safe and secure way through Covid months. I think they coped well under the circumstances. It was just lovely to see how things bloomed once everything opened up, activities started up, concerts were arranged and entertainers came in. The home really treated everyone with dignity and individuality no matter what difficulties each resident was facing. The staff and management are wonderful, not just the nursing staff and carers but the receptionists and the hair and beauty salon staff. Everyone treats the residents with care, independence, and dignity. They are also very welcoming to relatives who are often going through difficult times themselves worrying about their loved ones. I will miss seeing all the staff, they lifted me up many times when I was feeling anxious. Mum and I thank you and I miss you all.
Hi Vivien, thank you for your lovely review, I will pass your kind words onto the team. It was so lovely to have you and your mum involved in so many of the activities in the home and know that you enjoyed them together. It was our pleasure to have got to know and care for your mum. Our door is always open if you would like to visit. Thank you, Donna.
I would like to thank the management and team for such a lovely welcome into the home. The home is immaculate and the care is outstanding. The amount of activities they do for the residents is amazing and the pictures on Facebook are lovely for friends and family to see. First class all around.
I'm glad to hear your experience of Templeton House has been so positive. We love keeping everyone entertained and up to date with what we do. Your lovely review means a lot to me and the team and I will pass your kind words on.
Thank you,
Donna
I would like to thank all of the management and staff for their continued support while caring for my wife at Templeton House Care Home. The service is first class and the level of care is outstanding. My wife has MS and due to this, her needs are now more complex which the care team at Templeton House have adapted to very quickly. Today, my wife is receiving a new wheelchair that she requires to support her and to allow us, as a family, to take her out for walks. The team arranged this and kept me informed at all times. All I can say is to all the management and staff is to keep up the great work that you are doing as it is showing tremendous results.
Hi Robert, thank you for your lovely review. It is so nice to hear that you are happy with your wife's care and I will pass these kind words on to the team. I am happy that you will be able to get out for walks soon with your wife. Thank you.
I cannot say anymore but Templeton House is like a first-class hotel.
Hi Johnston, thank you for your 5-star review. It means a lot and I will pass this on to the team. Donna.
Mum arrived at Templeton House very withdrawn in May last year at a very difficult time in Covid lockdown. The care she has received since she arrived has been great and she is very involved in activities, days out and she also likes the lovely garden.
Hi Jacqueline, thank you for your kind review. I am happy to hear that your mum is enjoying the activities at Templeton House and that you are happy with her care. I will be sure to pass your kind words onto the team. Donna.
My dad, 87, fell in January 2021. A pin in his hip, a diagnosis of Parkinson’s and a 9-week hospital stay led him to research care homes, online, as we all knew his days of independent living were closing. He found Templeton House Care Home and felt them to be the best and requested that I look into this and to arrange a visit to see it. His research was absolutely correct. The staff do everything possible to keep him comfortable, and safe. I’m regularly updated on Dad’s health and well-being. They monitor him, and his mobility, and it gives us all such comfort and reassurance knowing he’s being well looked after. He’s eating better food; he’s getting personal care, and having a wet room is making life so much easier for him to maintain that. The facilities are excellent. All the staff I’ve met are amazing, very friendly, very caring and all very genuine. I’ve never been happier about dad’s future; it is entirely due to the tireless work of the Templeton House staff. Be proud of that and thank you.
Hi Ken, Thank you so much for your lovely review. I am so pleased to hear how happy you are with everything at Templeton House and that your dad is enjoying his stay here. I will pass your kind words on to the team which I know will be much appreciated. Thank you, Donna.
Mum was in your care for 16 months. During that time staff treated her with respect, dignity and pride. Her personal needs were always met and she always looked well dressed and cared for. She particularly enjoyed her weekly manicure and hair appointment in the Salon. She participated and enjoyed the varied and wide range of activities provided which kept her stimulated. We took mum out often for lunch and she was always well dressed and ready to go when we said we would collect her. The Team got to know Mum very quickly and spent time with her chatting about her family and her life before she became a resident. We also enjoyed many sunny afternoons in the garden with Mum. The staff go above and beyond to care for their residents with kindness and compassion and never lose their sense of humour which Mum really enjoyed. Communication is good throughout the home from management down through the team. We were always made welcome and were made to feel like friends.
Hi Elaine, Thank you for your lovely review, your kind words mean a lot and I will be sure to pass them on to the team. It was our pleasure to care for your mum and I am so happy to hear that your mum's time here was enjoyed by not only your mum, but her family too. Donna.
My father was in Templeton House as an interim placement for 8 weeks. During that time his personal needs were catered for by all staff with great compassion and a genuine sense of caring. Within days of his arrival, staff were familiar with his routine and preferences and this made him feel secure and settled. Staff also made a point of spending time talking to dad when he was going through periods of anxiety. Dad was able to take part in several social activities which he thoroughly enjoyed. Unfortunately, due to covid restrictions dad was not able to make full use of the facilities and lovely grounds. Management and staff communicated with us when necessary and during covid outbreaks, we were updated on a regular basis. Overall, we were more than happy with the care my dad received.
Hi Norah, thank you for your lovely review and I will be sure to pass this on to the team. It was our pleasure to have your dad with us and he is missed by the team. Donna.
My Mum has resided in Templeton House for the past 2-years. During this time I have nothing but praise for the dedicated caring staff, from the manager down. The home is modern, bright and welcoming with exceptional gardens where residents and family can sit to enjoy a summer visit. The standard of activities is high, giving good stimulation which my Mum requires to keep her brain happy! The family have just enjoyed a lovely afternoon tea with a birthday cake which the home provided in their private Burns Room for my Mum’s 105th birthday. The activities leader has done a fantastic job setting up and catering for our every wish. Nothing is too much trouble for any member of the friendly and caring staff. I am very happy to recommend Templeton House. Many thanks to everyone for looking after my Mum with such cheerful dedication.
Hi Sheena, Thank you so much for your lovely review of the team and the home. It was such a special day for your Mum and one that needed to be celebrated with her family present. I will pass your kind words on to the team. Donna.
My wife was a resident in the home for 3 years. Due to her Alzheimer’s, her quality of life deteriorated especially over the final 2 weeks. During those difficult days, the staff were simply amazing in the care and love shown, not only to her but also to myself and family. Nothing was too much bother for them. If I was asked to sum them up in one word it would be 'overwhelmed.' No praise is too high for them.
Hi Jim, thank you so much for your lovely review. I am so happy to hear how amazing the team were to not only your wife, but yourself and your family and I will pass this on to them. It was our pleasure to care for your wife and we miss you all. Donna.
My aunt has been in Templeton House for almost two years now and over that time she has generally been in good health and the care has been good. Over the past 6 months, with the home being under severe restrictions due to Covid19 the care seemed to be ok, however, communication with ourselves was poor and many calls went unanswered and emails were not replied to. We also had issues with arranging visits in person and by Skype - many just being forgotten about and others with little or no supervision allowing my aunt to cut the call off in error and then no call back. I am glad to say that since the recent change of manager, there appears to be a more professional attitude developing and staff seem to have taken that onboard- communication has increased not only on a general level but also with more calls from the nurses regarding my aunt's well being. We are delighted with this improvement and look forward with anticipation to continuing this improvement going forward.
Hi Steven, Thank you very much for your review. I am happy to hear that you feel there has been a difference since I have been in post. Both myself and the team will continue to work hard to grow and improve the service. Donna.
My nana and papa both entered the care home during the pandemic. Unfortunately, they were placed in another care home before lockdown due to a change in circumstances to allow us time to sort out a long term solution, however, then lockdown happened, and we had no access at all to them, this was not due to lockdown itself rather a poorly ran care home that provided us with very little updates on information about their welfare. We then managed to get them into Templeton even during the toughest of times, and the difference is night and day.
I can't thank Templeton and all the staff enough for what they have done in the last year, it has still been tough for everyone, but for a family who was heavily involved in the day-to-day care of our nana and papa, they have understood the importance to stay connected with them in any way we can and have provided us with as much contact as possible. I would like to thank them also for the high level of care they have provided for them as well.
Thank you for your review, Kirsten. We always aim to ensure that the service delivery to all Service Users is of a high standard. It has been a difficult year for everyone, but there is light at the end of the tunnel.
My mum moved from her care home she had lived in for five years to Templeton House in December 2020. We were concerned about moving Mum after five years as to how it would affect her journey. We are delighted to say our mum has settled in perfectly. This is all due to the professionalism and hard work of the staff. Staff kept in contact with me on how Mum was settling and ensured that I had contact with her during this difficult time. It’s great to see Mum so settled and happy this could never have happened without such a great team. As a family, we would like to take this opportunity to thank the manager and the great team she has for all the support they have given us as a family and the great care they give every day. Its been comforting for us to know that Mum is being cared for by such a great team. Could not wish for a better place for Mum to call her home. Thoroughly recommend Templeton House.
Thank you, Alexandra, for your review. We are always happy to help in every way we can.
They walked with her when she was looking for my dad and they laughed with her when she was up for it and when I spoke to any of them they felt my sadness. We decided as dad couldn’t cope being apart from her to take her home. We will be eternally grateful. She said on the way out I love them I’m going to miss them. Today she has no recall at all but always in my heart, thank you one all and would recommend this home to anyone.
Care home manager.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 19 June 2025- How well do we support people's wellbeing?Adequate
(3)
- How good is our leadership?Good
(4)
- How good is our staff team?Good
(4)
- How good is our setting?Very Good
(5)
- How well is care and support planned?Very Good
(5)
Bed Vacancies
3 Bed Vacancies
Posted: 31 July 2026Templeton House Care Home accommodation, offers single ensuite rooms. Garden outlook, rooms available. Please contact the home for further information.
News (0) & Events (0)
There are no news items for Templeton House.
There are no upcoming events for Templeton House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Templeton House.
Accreditations
There are no accreditations posted yet for Templeton House.
Meet the Team (10)

I started my career at a care assistant 22 years ago and have developed my skills, knowledge and qualifications to progress to management and have a wealth of experience within the care industry. I am committed and strive to lead the dedicated team at Templeton House to provide the very best person-centred care with dignity, respect and compassion to ensure the residents have the best quality of life. I have a passion for elderly and dementia care and take pride in providing a warm and welcoming environment for residents, relatives and visitors.

Tracy qualified as a nurse in 2009 and has worked in care homes her entire career, starting as a newly qualified nurse to deputy manager.
Tracy has plentiful experience in the care of the elderly and dementia care. Tracy is a naturally caring person, which she believes is an important value to have. As deputy manager at Templeton House, Tracy aims to ensure that residents’ lives are lived to the fullest, that they are cared for the way they deserve and that staff families are supported.

Charlie has been a chef for over 43 years with experience working in a variety of hotels, restaurants and offshore. Charlie has been at Templeton House now for 2 years and thoroughly enjoys his job creating delicious meals for the residents.

Charlie has been a chef for over 43 years with experience working in a variety of hotels, restaurants and offshore. Charlie has been at Templeton House now for 2 years and thoroughly enjoys his job creating delicious meals for the residents.

Angela joined Templeton House almost 3 years ago, initially as a care assistant and has quickly progressed through the ranks into a team leader role. Angela enjoys working at Templeton House because of the positive attitude of the team and how this reflects in the care that the wonderful residents receive. She loves that there are always lots of activities for the residents, which she and the team are happy to join in with, and the residents teach her a lot along the way.

Kelly joined our Templeton House in 2022 as a team leader to work within the residential unit. Kelly has since trained in dementia care and is now our dementia champion. Kelly has a fantastic understanding of dementia and guides our team.

Eric qualified in 2016 as a nurse in Ghana. He joined Templeton in July 2022 to become a staff nurse in the Kintyre Suite. Eric’s choice to become a nurse was because of an accident he had when he was a young boy. During a stay in the hospital, the love and care he got from the nurses while in made him want to be able to offer that same care and compassion that he received to others.

Morag joined Templeton House in November 2020 and really enjoys her job, taking pride in what she does every day. Morag loves that Templeton House is a happy home with lovely residents and a team.

James is the maintenance operative at Templeton House, and my job is to keep the building's fabrics, fittings and equipment in good working order and condition. Before coming to Templeton House, James worked in several different job roles in care home settings over the last 5 years. James is a painter and decorator in trade, and loves that he can continue to use his skills in his current role. James loves working here and getting to know and spending time with all the residents.

Adele’s hairdressing career started 40 years ago when leaving school. She then went on to own her own salon until starting her family. When her son started school, Adele returned to education and gained a Level 2 and 3 in Social and Residential Care and an HNC in Social Care. This then led Adele on to work in various roles within the care sector for over 25 years, and she has now returned to hairdressing within Templeton House. This role allows Adele to use all her skills and knowledge gained to ensure the residents in Templeton House have a holistic experience when visiting the salon.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Templeton House to verify any information. View our terms and conditions. Templeton House has an Enhanced Service -more info.