Situated in the picturesque coastal town of Ayr, Templeton House Care Home is newly developed private nursing home, offering the highest standards of care within exceptionally designed and finished surroundings.
Providing Nursing, Residential, Dementia and Respite Care, all residents enjoy a personal standard of care, delivered by dedicated members of staff. The mission is to provide the finest resident care possible within a nursing home environment; Templeton House has been designed to offer clients a luxurious, home-from-home feel whilst they receive the highest level of care.
Owner: Windyhall Care Home LLP
Person in charge: Helen Hendrie (Manager)
Local Authority / Social Services: South Ayrshire Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 69 Service Users
Registered Care Categories*: Old Age
Admission Information: Ages 65+.
Single Rooms: 69
Rooms with ensuite WC: 69
Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Inspectorate* Report on Templeton House: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
The Review Score of 8.5 (maximum of 10) for Templeton House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Templeton House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.806 for Templeton House is calculated as follows: ( (29 Excellents x 5) + (7 Goods x 4) ) ÷ 36 Ratings = 4.806
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.717 Points relating to the number of positive Reviews for Templeton House is based on 3 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 = 3.5
Target of 13.8 positive Reviews (69 registered maximum number of service users ÷ 5). 3 Reviews ÷ 13.8 Target = 0.217
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Templeton House has a Review Score of 8.5 (8.523) from 3 Reviews
Review submitted from a Postal Card by Sonia R (Daughter-in-law of Resident) on Thursday 1 March 2018. Relates to January 2018.
The staff are so helpful all the time. It was my mother in law's birthday, I would say they went above and beyond.
Well done to all involved. Professional at all times.
How likely would you be to recommend Templeton House? Extremely Likely
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Review submitted from a Postal Card by William Y (Son of Resident) on Monday 29 January 2018. Relates to January 2018.
You always get a good reception as soon as you enter. I have just arrived for a Burns Night with live music and singing with the residents all enjoying themselves in the hall.
How likely would you be to recommend Templeton House? Extremely Likely
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Review submitted from a Postal Card by Roy C (Son of Resident) on Monday 11 December 2017. Relates to November 2017.
Review carried out in a very comfortable relaxed manner from both social worker and care home members of staff and all parties giving input.
How likely would you be to recommend Templeton House? Extremely Likely
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There are currently no Care Home Idol entrants who have performed at Templeton House