Templeton House

40 Racecourse Road, Ayr KA7 2UY
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9.9 49 Reviews
  • Templeton House, Ayr
Situated in the picturesque coastal town of Ayr, Templeton House Care Home is newly developed private nursing home, offering the highest standards of care within exceptionally designed and finished surroundings.

Providing Nursing, Residential, Dementia and Respite Care, all residents enjoy a personal standard of care, delivered by dedicated members of staff. The mission is to provide the finest resident care possible within a nursing home environment; Templeton House has been designed to offer clients a luxurious, home-from-home feel whilst they receive the highest level of care.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1750
  • Self-Funded Nursing Care: from £1750
  • Self-Funded Nursing Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Residential Dementia Care: from £1750
  • RESPITE Self-Funded Nursing Care: from £1750
  • RESPITE Self-Funded Nursing Dementia Care: from £1750

These prices are only a guideline, please contact Templeton House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Hazel Heathcote (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (69)
  • Single Rooms with ensuite Wet Room (69)

Templeton House Reviews (49)

Total of 49, showing 41-49
9.9

Templeton House has a Review Score of 9.9 (9.896) out of 10, based on 21 reviews in the last 2 years. Over all time Templeton House has 49 reviews.

Overall Experience

  • 45
  • 3
  • 1
  • 0
  • 0

Date Published

49
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Review from Eric B (Son-in-law of Resident) published on 17 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Templeton House offers a high-quality service to both residents and their families. Having a close relative who has resided there for several years I have found the staff to be friendly, flexible, professional, helpful and supportive. Residents are treated with dignity and respect and the care home
is kept very clean, warm and bright. Throughout the year many festive activities are arranged for the residents including Christmas, New Year, Burns Day, Easter as well as for special anniversaries and birthdays. The gardens are well maintained providing a nice outdoor space for residents to enjoy the sunshine. Overall, I am very impressed with the standards offered by the care home which, even in this time of crisis because of coronavirus, has continued to provide a high quality of service throughout the pandemic. Thanks to the manageress and her team of carers for all their hard work.

Reply from Michelle Sommerville, Manager at Templeton House

Thank you, Eric, for taking the time to share your personal experience of the home. The team have worked diligently through these uncertain times and we will continue to strive to maintain high standards. I will share your review with the team. Thanks, Michelle

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Review from Quintin P (Son of Resident) published on 12 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had been admitted to Templeton House from hospital and if it hadn’t been for the new manager’s compassionate understanding and exceptional effort that went above and beyond anything I had ever expected, my mum would not have had as smooth a transition. This has been a stressful time for my mum
being in hospital for many months, and if not for the manager, who showed genuine care for helping get my mum into Templeton House and therefore keeping her spirits high, for that I am extremely grateful. My mum is looking forward to her time at Templeton House and can be assured that the standard of care and compassion shown by the manager, will also be shown through the rest of the staff at Templeton House to make her feel safe, homely and happy in her new environment. It’s not just myself who is grateful to the manager but the rest of the family for making this happen for my mum, as it’s clear she will be cared for by the team at Templeton House who genuinely care. Thank you.

Reply from Michelle Sommerville, Manager at Templeton House

Thank you, We are always here to help anytime. Regards Michelle Sommerville

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Review from C S (Daughter of Resident) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall we are very happy with the standard of care and service provided. Staff are always helpful and professional, assuring us that Mum is safe and happy. A new manager has been appointed since we first had Mum as a resident and changes for the better have been made. Activities and entertainment have
improved and Mum is always encouraged to be a part of this. Thank you for ensuring my mum is enjoying her time in her new home.

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Review from I M (Daughter of Resident) published on 6 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Templeton House is lovely, the decoration, pictures, fixtures to fittings are excellent. Staff are attentive, pleasant and know all clients by name. The activities are great, the entertainment varied and good. The hair salon/nail salon are good and the staff there are excellent.
My mother loves the
food and that company, dental, foot and nursing care are all good. The gardens are beautiful with lots of enrichment ideas. Trips out are frequent. I have no worries about leaving my mother with you. Thanks.

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Review from Brian K (Son of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall this is a good facility with staff who by and large care about what they do and the quality of the service provided in what are very difficult circumstances. Have had no contact with management - somewhat disappointing.

Reply from Pauline Perratt, Manager at Templeton House

Thank you for your review, please do not hesitate to contact me if I can be of further assistance.

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Review from Janis S (Friend of Resident) published on 29 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Templeton House is a great care home, excellent staff who are all very caring and helpful.

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Review from Sonia R (Daughter-in-law of Resident) published on 2 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so helpful all the time. It was my mother in law's birthday, I would say they went above and beyond.
Well done to all involved. Professional at all times.

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Review from William Y (Son of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You always get a good reception as soon as you enter. I have just arrived for a Burns Night with live music and singing with the residents all enjoying themselves in the hall.

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Review from Roy C (Son of Resident) published on 11 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Review carried out in a very comfortable relaxed manner from both social worker and care home members of staff and all parties giving input.

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Current Review Score: 9.9 (9.896)

Overview of Review Score

The Review Score of 9.9 (9.896) out of 10 for Templeton House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.896 for Templeton House is calculated as follows: ( (233 Excellents x 5) + (12 Goods x 4) + (5 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 251 Ratings = 4.896

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Templeton House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 11 Jun 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 18 Aug 2025

Templeton House Care Home accommodation, offers single ensuite rooms. Garden outlook, rooms available. Please contact the home for further information.

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Awards / Recognitions (0)

Meet the Team (2)

Hazel

Hazel Heathcote

Job Title: Home Manager

I started my career at a care assistant 22 years ago and have developed my skills, knowledge and qualifications to progress to management and have a wealth of experience within the care industry. I am committed and strive to lead the dedicated team at Templeton House to provide the very best person-centred care with dignity, respect and compassion to ensure the residents have the best quality of life. I have a passion for elderly and dementia care and take pride in providing a warm and welcoming environment for residents, relatives and visitors.

Tracey

Tracey Brown

Job Title: Deputy Manager

Tracy qualified as a nurse in 2009 and has worked in care homes her entire career, starting as a newly qualified nurse to deputy manager.


Tracy has plentiful experience in the care of the elderly and dementia care. Tracy is a naturally caring person which she believes is an important value to have. As deputy manager at Templeton House, Tracy aims to ensure that residents’ lives are lived to the fullest, that they are cared for the way they deserve and that staff families are supported.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Templeton House to verify any information. View our terms and conditions. Templeton House has an Enhanced Service - more info.