Balhousie Monkbarns Care Home, Arbroath, Angus
Balhousie Monkbarns Care Home, Arbroath, Angus
Balhousie Monkbarns Care Home, Arbroath, Angus

Balhousie Monkbarns Care Home, Arbroath, is an extremely impressive and popular, purpose built (2012) care home offers spectacular sea views across its beautiful gardens. The home is very convenient for local shops, and the harbour area.

The close proximity of Balhousie Monkbarns to the town centre, with a variety of places of interest, places of worship and local shopping, enables residents to remain part of their community.

Monkbarns has been part of the Balhousie Care Group in 2007. The experienced and well trained staff continue to provide residential care to a maximum of 65 residents. Accommodation at Balhousie Monkbarns is provided in generously sized, private single rooms, all of which have large and comfortable en-suite facilities.

If a five star, luxury modern style care home is what you are searching for - your search most probably ends at Balhousie Monkbarns.

Group: Balhousie Care Group

Person in charge: Debbie Ferguson (Interim Home Manager)

Local Authority / Social Services: Angus Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 67 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Down Syndrome • Parkinson's Disease • Stroke

Admission Information: Ages 50+.

Single Rooms: 63

Shared Rooms: 2

Rooms with ensuite WC: 61

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Balhousie Monkbarns Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.5 Balhousie Monkbarns Care Home has a Review Score of 8.5 (8.489)

The Review Score of 8.5 (maximum of 10) for Balhousie Monkbarns Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Balhousie Monkbarns Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.765 for Balhousie Monkbarns Care Home is calculated as follows: ( (52 Excellents x 5) + (16 Goods x 4) ) ÷ 68 Ratings = 4.765

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.724 Points relating to the number of positive Reviews for Balhousie Monkbarns Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 13.4 positive Reviews (67 registered maximum number of service users ÷ 5). 3 Reviews ÷ 13.4 Target = 0.224

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Balhousie Monkbarns Care Home?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Balhousie Monkbarns Care Home

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Husband of Resident/Service User
    1

Over the last few months, I have seen a lot of my dad's own personality return, I put this down to the excellent care given by the Monkbarns team. When I visit, I am so happy to see how my father is looked after. He has such a good relationship with all the staff, the caring attention he receives from this dedicated team is second to none. My father has always been a sociable, active person and because this has been taken on board dad's overall health has improved. Dad takes part in many activities and enjoys the regular entertainment sessions. He seems to be so happy and more contented. The visits with our dog go down a treat with residents and staff.
I am always kept up to date and informed of dad's health. The staff have taken the time to get to know my dad as a whole and not just as someone with dementia, which shows that this home is very much person-centred with the staff having residents care a priority. I would recommend Monkbarns to others with relatives in need of residential care.

How likely would you be to recommend Balhousie Monkbarns Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I just wanted to say what a fantastic job the manager and all her staff did for my mother in law when she was a resident. This lady is the interim manager at the moment. We as a family feel it would be extremely silly if Balhousie didn't employ her as their full-time manager. This lady has a wonderful way with residents, families and also the staff that work alongside her.

How likely would you be to recommend Balhousie Monkbarns Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

An excellent care home where my wife resided until her passing away. Wonderful staff, good service, very helpful, a perfect choice. Would recommend it to anyone considering, well worth a visit. I still return on a regular visit with my assistant dog Oscar who has been trained to help people with dementia and I am always welcome by the excellent home manager, who is a caring devoted person to her job and has a well-run care home.

How likely would you be to recommend Balhousie Monkbarns Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My mum has been a resident of Monkbarns Care Home since late July 2015 until early January 2017 when she passed away. In mine and my family's opinion, the care she received was excellent and a big thank you to the management and all the staff for making mum's last 1 and half years as comfortable and pleasant as possible. The home is in a good setting with lovely views across the sea. They held many parties with film and music which was always well attended. A big thanks to the staff who go mum back on her feet again and walking when the hospital said she would always need to be in a wheelchair.

How likely would you be to recommend Balhousie Monkbarns Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My mother was a resident of Monkbarns for almost two years the staff treated mum like one of their own family till she sadly passed away. The care mum received was second to none by every member of staff from the manager down to the domestics until her last and final day.

How likely would you be to recommend Balhousie Monkbarns Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As an elder of church in Carnoustie I have visited most of the homes around. I also have an aunt in one in B Ferry. I am impressed by this one-there is usually something to do - residents are awake, chatty etc- not asleep in front of the TV as in others!

How likely would you be to recommend Balhousie Monkbarns Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Safety / Security: Good

Submit a Review for Balhousie Monkbarns Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Balhousie Monkbarns Care Home