Mums been living at Stormont Lodge since April
It really is a "Care" "Home"
management & staff give their best to make residents feel comfortable.
Personal care is individually focused,mum is always clean & tidy.
Mum moved in after hip surgery so staff encouraged daily physio,she can now walk again using an aid.
Staff work hard at building positive relationships with both residents and their loved ones.
This explains why there is such a nice atmosphere in Stormont,we are always greeted with a welcoming smile from staff.
Any questions or frustrations dad or mum had while settling in were quickly answered which helped alleviate any niggly worries they had.
Father visits 4/5 times a week,he already feels like part of the furniture.He enjoys his cuppa,cake & chats with staff as they ask how HE is doing as well as updating him on mums day.
As a family we feel mum is being properly cared for,her individual needs are being met and she is safe.
Thank you Dawn, Kirsty & the Stormont Lodge Team!
↩Reply from David Kerr, Communications Team at Stormont Lodge Care Home
Thank you very much for taking the time to send in this excellent appraisal for Stormont Lodge. It's lovely to hear the difference the team are making to your mum's wellbeing and that your family feel so at ease in the home. They'll be delighted with all of this wonderful feedback. Thanks again.
