Only the locations & reviews in Falkirk for BCG are showing below.
View the details of all 21 locations (with 596 reviews) owned by BCG
Larbert Road, Bonnybridge FK4 1ED
"It's fair to say reviewing a home is not easy, even unfair while a care crisis continues, fund shortages, increased costs, exasperated by…" Read all 25 reviews
Wheatlands is a fifty-nine capacity care home in Bonnybridge, near Falkirk, that offers a team of experienced carers who are able to tackle a wide range of personal care needs in a friendly and respectful manner. The home offers a respite service… Read more about Wheatlands Care Home
BCG has a Group Review Score of 9.3 (9.339) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to BCG must have a Review Score.
Thank you so much for writing your review for us. It's really helpful and important to read, what is obviously, an informed and frank perspective on the challenges faced in the sector, and doesn't, like our discussions with yourself, shirk from the difficulties that can take place. In that context, to then read how happy you have been with your sister's care, despite, as you say, not being her long-term home, is even more encouraging and throws the dedication of our team into stark relief. That you received honesty and transparency, had complete peace of mind, and your sister was well looked after, comfortable and respected, says everything, and is exactly what we strive for. Thank you once again for taking the time to write this - we will make sure your review is passed on to our hardworking staff.
Thank you for your fantastic review. We understand entering a care home can be daunting at first, but we are so glad our hard-working staff have helped you feel at ease. We will pass on your kind words to them. Thanks again.
Thank you so much for your lovely review. We are so sorry for your loss, but we are glad the staff were able to make such a difficult time bearable for you and your family. We will pass on your kind words to them, and they will be so grateful to hear them. Thanks again.
Thank you for such a fabulous review. We appreciate you taking the time to submit it for our hardworking team. It means everything to them to see that their care makes a difference. To know your mum is settled, and getting involved with the activities, and even more so, that you can see the improvement in her well-being, will be a huge boost to our staff. We'll be sure to pass that on. Thanks once again.
We're always pleased to read that our residents are being stimulated and kept active. Lovely to hear that your mum is enjoying her meals as well. Thank you for your review.
Thank you for taking the time to write a review for us. We're very glad to hear your mum was cared for well and welcomed - as we would expect. We do understand your highlighting the staffing challenges facing the whole of the social care and health sector right now and would like to reassure you we are doing everything in our power to address this. Thank you once again.
Thank you so much for taking the time to write your excellent review. It certainly is music to our ears to read how very happy you are with your loved one's care. 'Devotion', 'professionalism', 'positive and enthusiastic' are all just what we would want to see. We will be sure to share these comments with our hardworking staff. Thank you once again.
Hello and thank you for these very heartwarming words. We can't expect more than to provide a dignified, warm environment and skilled care. We will be sure to pass this on to the hardworking team at Wheatlands. It will make their day.
Thank you for taking the time to write and review Wheatlands. We as a company and Wheatlands as a home couldn't ask for better than to hear your mum is now happy and content. We'll pass this straight on to our Wheatlands staff.
Thank you for taking the time to send us this lovely review. We're delighted to hear your feedback about Wheatlands and will certainly pass this on to staff.
Thank you for your kind words. We'll be sure to pass this on to the hardworking staff at Balhousie Wheatlands. It's such a boost to our care home team during trying times.
Thank you so much Janice. It is our absolute pleasure
Many thanks for the review which helps us to improve the services we provide. The home is currently undergoing a period of refurbishment and hopefully this will help to improve the facilities even further.
What a lovely review. Many thanks from all the team at Wheatlands. These reviews help us to review the service we provide.
The home's Dementia Ambassadors programme enabled my
Thank you for this lovely review. Your opinions are very much appreciated and help us to review the service provided.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact BCG to verify any information. View our terms and conditions. BCG has a Platinum Service – more info.