Care Home Owned by BCG in Aberdeenshire

and take guidance if there is something they don't know about my mother. Manager and nursing staff are very approachable.
Staff could be more consistant with in bed care positioning during meals.

family member this is the place to be, from the helpful staff to wonderful surroundings.

each day ,my mum has taken part a few times and has also gone on there bus trips . Some staff members have also taken her round the gardens in her wheelchair

They're always there with a smile, they know dad and his quirks very well, and they are very accommodating. Dad is very comfortable, and participates in activities when he's in the mood. There is plenty of choice, and some residents have been going out, accompanied, to local cafes and picnic airs. A great move forward! When visiting, I always get offered a cup of tea, which is a simple act of kindness, but always most appreciated. It makes it feel more like home. The surroundings at Alastrean are quite beautiful too, and residents are fortunate to be able to go out to the gardens, when the weather is good.

and he enjoys it. Residents are given a choice of meals and shown what the choices are rather than just told which is very helpful.
Alastrean is in a beautiful setting and is very well maintained and managed. Pets are welcome at anytime.
Overall, I am delighted with the home and feel that my husband could not be in a better place.

caring- so grateful even though he is very new, here. Thank you.

calls to us and were proactive about any changes.
Mum loved to get her hair and nails done and this was easy to organise.
The setting of the property is just lovely with views from every window.
Friends and family and four-legged friends were welcomed.
Staff were easy to talk to, everyone knew Mum and we were encouraged to contribute to the care plan.
When Mum died the care and communication were excellent.

her best interests. She enjoys the food on offer and comments that kitchen staff are willing to accommodate requests. I am always cheered to see how contented she is.

she was with her surroundings and the attention given. Over the past few weeks, we have become more familiar with the visiting conditions and met more of the care staff who are all very friendly and professional - well done, and thanks to all the staff.

My brother appears happy, his personal care is excellent and the activities coordinator thinks of imaginative ways to engage with him.

place to live in beautiful surroundings. You should all be very proud of what you do.

any time and speak to her whenever I have asked, it’s never been an issue.
Knowing she is safe and cared for is a huge reassurance for us as a family.

top marks. My father is happy which is more important than anything. After all, it’s only stuff! People are what matter.

a shakeup, something that tastes.