Balhousie Wheatlands

Larbert Road, Bonnybridge FK4 1ED

Balhousie Wheatlands is a fifty-nine capacity care home in Bonnybridge, near Falkirk, that offers a team of experienced carers who are able to tackle a wide range of personal care needs in a friendly and respectful manner.

The home offers a respite service as well as being ideal for a long-term retirement, a spacious interior is ideal for the practice of efficient care packages as well as for the mobility of wheelchair users.

An extensive range of qualifications amongst the care team allows the service to welcome people with learning disabilities, mental health complications and dementia.

Group: Balhousie Care Group

Person in charge: Grace Sloan (Manager)

Local Authority / Social Services: Falkirk Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Hearing Impairment • Motor Neurone Disease • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages from 65 to 100.

Languages Spoken by Staff (other than English): Scottish Gaelic; Gaelic

Single Rooms: 60

Rooms with ensuite WC: 51

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Balhousie Wheatlands: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 8.8 (maximum of 10) for Balhousie Wheatlands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Balhousie Wheatlands in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.681 for Balhousie Wheatlands is calculated as follows: ( (51 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 72 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.083 Points relating to the number of positive Reviews for Balhousie Wheatlands is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 4 Reviews ÷ 12 Target = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.8 Balhousie Wheatlands has a Review Score of 8.8 (8.764) from 6 Reviews


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Balhousie Wheatlands?

  • Extremely LIKELY
    3
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Balhousie Wheatlands

  • Son of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Daughter of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

My sister-in-law has resided in Balhousie Wheatlands Care Home for about seven years now. For over thirty years my sister-in-law has been blind, cannot communicate and is completely dependant on the staff for her daily needs, she has been in a few homes and I can say with some expertise that Wheatlands is the most wonderful home that she has been in. The staff have become sisters and brothers to her, in fact, she is completely pampered. We, the family, are extremely grateful to such wonderful "Friends". Balhousie Wheatlands staff, your the greatest.

How likely would you be to recommend Balhousie Wheatlands? Extremely Unlikely

Overall Standard

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Average Rating:   5 out of 5

My Gran has been living in Wheatlands for 1 year. All staff are very friendly and welcoming. My Gran has settled in well and that's with help of the staff. She is safe and well which is a weight off our minds.

How likely would you be to recommend Balhousie Wheatlands? Extremely Likely

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Average Rating:   5 out of 5

My mother has been a resident in the care home for 2 months. She has settled in very well with the support and reassurance from the staff. She enjoys the meals. She enjoys the activities, especially the outdoor ones now the weather has been better.
The staff helped her to attend the local gala day which she thoroughly enjoyed meeting friends she hadn't seen for a while.

How likely would you be to recommend Balhousie Wheatlands? Likely

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Average Rating:   4 out of 5

My mother in law was admitted to Wheatlands in July. She has settled in very well and enjoys participating in all the activities organised by the staff. She is particularly enjoying attending the woodland experience which is ran by the local council, this is a 10-week long project.
She also attended the local gala day with some other residents and staff, as she is a local lady, she enjoyed meeting old friends and family.

How likely would you be to recommend Balhousie Wheatlands? Extremely Likely

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Average Rating:   4.7 out of 5

My father has been in Balhousie Wheatlands for 7 months and the family is very happy with the quality of service provided. The staff offer a professional service and are dedicated and extremely kind and caring. The facilities have recently been upgraded, with new furnishings and decor. The lounges are bright and cheerful and there is a family room, hairdressers, terrace and treatment room. Until recently, there was little in the way of organised outdoor activities. However, a 10-week Woodland experience programme has recently been launched which provides a welcome change of environment and wonderful stimulation for the residents. The management apparently also has other outdoor activities planned, using the mini-bus.
I would have no hesitation in recommending Balhousie Wheatlands to anyone looking for a caring, professional home for a loved one.

How likely would you be to recommend Balhousie Wheatlands? Likely

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Average Rating:   4.4 out of 5

Grace Sloan, Manager at Balhousie Wheatlands responded to this review on 07 Aug 2017:

The Woodland Experience has been greatly received by the residents and we look forward to continuing this in the months to come. We are awaiting the delivery of a shared minibus so that we can continue with outdoor pursuits that interest our residents.

I find the service and the staff are friendly and excellent since my mother has been accepted in here.

How likely would you be to recommend Balhousie Wheatlands? Extremely Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

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Average Rating:   5 out of 5

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Bed Vacancies

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Awards / Recognitions

November 2016

August 2016

Job Vacancies

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Care Home Idol 2016

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