Balhousie Forth View Care Home

6 Sea Road, Methil, Leven KY8 3DE

Forth View Care Centre is a Fife care service that achieves high levels of care for a wide range of personalised nursing packages.

The service can be tailored to meet the short and long-term needs of many individuals, carried out within a comfortable property in which to spend a retirement with carers skilled in looking after both mental and physical health complications.

Forth View has well-kept gardens and residents enjoy having many places of interest to visit and activities and hobbies to pursue in-house.

Group: Balhousie Care Group

Person in charge: Gordon Candlish (Manager)

Local Authority / Social Services: Fife Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 55 Service Users

Registered Care Categories*: Dementia • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Drug Dependence (past or present)

Admission Information: Ages 60+.

Single Rooms: 55

Rooms with ensuite WC: 55

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Balhousie Forth View Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 8.8 (maximum of 10) for Balhousie Forth View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Balhousie Forth View Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.284 for Balhousie Forth View Care Home is calculated as follows: ( (69 Excellents x 5) + (65 Goods x 4) + (17 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 155 Ratings = 4.284

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.545 Points relating to the number of positive Reviews for Balhousie Forth View Care Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11 positive Reviews (55 registered maximum number of service users ÷ 5). 6 Reviews ÷ 11 Target = 0.545

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.8 Balhousie Forth View Care Home has a Review Score of 8.8 (8.829) from 13 Reviews


Average Ratings

  • Excellent
    7
  • Good
    5
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Balhousie Forth View Care Home?

  • Extremely LIKELY
    9
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Balhousie Forth View Care Home

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • more

Have found all staff to be kind, caring and most helpful in all the dealings I have had with them.

How likely would you be to recommend Balhousie Forth View Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Staff very caring.
Accommodation warm and clean.
Food acceptable, not a great deal of choice for my mother who has difficulty swallowing.
Otherwise no complaints.

How likely would you be to recommend Balhousie Forth View Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

When my partner was ill at Christmas, the care and efficiency was excellent.
I know that I don't have to worry all the time about him because there is always someone to help.

How likely would you be to recommend Balhousie Forth View Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

We are delighted with the care given. Staff are great.

How likely would you be to recommend Balhousie Forth View Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

I am 77 years of age and my wife is 75 years of age. She has been a resident at this home for four years and 7 months. In general, the care has been good but on some occasions not up to standard. I feel it because this is a privately run home and therefore Profit has to be a big factor in my opinion. Meals and some equipment are not up to the standard I would expect considering the amount of money each resident pays.

How likely would you be to recommend Balhousie Forth View Care Home? Likely

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Average Rating:   3.5 out of 5

In my opinion, Balhousie Forth View Care Home is a wonderful place. The atmosphere is tangibly full of love and care, and it's a place of happiness and fun too.

Each member of staff, in my experience, was dedicated to their calling of providing excellent care to each and every resident. Nothing was too much trouble for them, and they were certainly very good listeners. It meant that all of my mother's family and friends could rest assured she was fine in there.

How likely would you be to recommend Balhousie Forth View Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mum was only in the care home for 2 months after having a stroke. I found the staff really good, they were very helpful and nothing was too much trouble for them. They went over and above their line of duty. My brother took a seizure when we were in visiting mum, and they phoned the paramedics and stayed with him until the ambulance arrived.

How likely would you be to recommend Balhousie Forth View Care Home? Extremely Likely

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Average Rating:   4 out of 5

Everything fine.

How likely would you be to recommend Balhousie Forth View Care Home? Likely

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Average Rating:   3.8 out of 5

My mother has been a resident at Forth View Care Home Methil, for over a month. Due to her dementia and extreme anxiety she can sometimes be very difficult. I have found the staff to be extremely kind, patient, tolerant and they treat my mum with dignity, giving her a lot of reassurance.
The staff are very helpful in providing advice and updates on my mum. Staff are always on hand and the home is very clean. Mum seems to enjoy the food and the menus are varied. She participates in activities and enjoys having someone to talk to.

How likely would you be to recommend Balhousie Forth View Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

It was a prime location as easy access for all the family plus it was stated smoking allowed with lots of internal/external activities. This depreciated with time due to company take over and on going issues with staff levels. Most of staff are good and attentive but this needs to be on a more regular basis as either never anyone available or too many staff together in one room and all residents in another without any form of stimulus or attention. The rooms are well catered and light/bright with residents household items. External secure gardens need upgrading but it's good to have the access when visiting on brighter days. Main entrance door has lock keyed access with access code available to the public which is a security risk!

How likely would you be to recommend Balhousie Forth View Care Home? Likely

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Average Rating:   3 out of 5

My family and I are very glad we chose Forthview. He is happy and contented, the staff are helpful and treat all with dignity. All the staff are caring and fun loving they brighten our day. Mu husband is always clean and well fed. There is always something of interest. The main things are cleanliness, good food, entertainment, there has never been an incident where someone has been left on their own. The staff are dedicated fun loving bunch. I will always be grateful for all their help, and for taking some of the pressure of me. I will always recommend this home and I seen a few.

How likely would you be to recommend Balhousie Forth View Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Care in general is good with good support staff in attendance. Too many staff changes (nursing) in the past twelve months. Food is satisfactory to good but very limited choice in some cases. Communication has improved recently but still room for improvement.

How likely would you be to recommend Balhousie Forth View Care Home? Likely

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Average Rating:   4.1 out of 5

Mum and Dad moved into Forth View together 6 years ago. Dad was ill and sadly only had 3 and half months in the home. He was extremely well cared for and the staff were exemplary in supporting mum when he passed away. Mum is very happy and feel safe and secure, knowing help is always at hand. The staff are always helpful and pleasant. Mum has a lovely room with en-suite facilities which she can return to when she wishes time on her own. I have no qualms in recommending Forth View Care Home.

How likely would you be to recommend Balhousie Forth View Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

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